Protean eGov Technologies Customer Care Number

Customer Care Number

Protean eGov Technologies Customer Care Number

Organization:

  • proteantech.in

All India Number(s):

022-4090 4242 (For Customer Support)

Website:

Email:

Important Links:

For Complaint

  • For any query/complaint you can contact through given details:
Sr.No. Query/Complaint Contact No.
1 National Pension System (NPS)
18002100080
2 Atal Pension Yojana (APY)
18008891030
3 Central Recordkeeping Agency
18002100081
  • You can also contact to complaint officers through given details:
Level Officer Contact No. Email
1 Grievance Redressal Officer (GRO)
020-69066906
 gro@proteantech.in
2 Chief Grievance Redressal Officer (CGRO)
020-69066906
 cgro@proteantech.in

Offices Address

Sr.No. Office Contact No. Address
1 Ahmedabad
079-26461376
 Unit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc. Ltd., Above Vijay Sales C. G. Road, 380006
2 Chennai
044-28143918
 6A, 6th Floor, Kences Towers, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai – 600 017
3 Delhi
011-23353817
 409/410, Ashoka Estate Bldg, 4th floor, Barakhamba road, Connaught Place, New Delhi -110001
4 Kolkata
033-22901396
 5th Floor, The Millenium, Flat No. 5W, 235/2A, Acharya Jagdish Chandra Bose Road, Kolkata – 700 020
5 Pune
020-27218080
 Protean eGov Technologies Limited 4th floor, Sapphire Chambers, Baner Road, Baner, Pune – 411045

Project Contact Details

Sr.No. Project Contact No.
1 PAN/TDS
020-27218080

Address: Protean eGov Technologies Limited 4th floor, Sapphire Chambers, Baner Road, Baner, Pune – 411045
2 CRA Central Record keeping Agency
022-24993499
3 Vidya Lakshmi
020-25678300
4 eSign/Aadhaar Authentication and eKYC/ Online PAN verification
022-40904242

Headquarter Address

Protean eGov Technologies Ltd. ,
Times Tower, 1st Floor,
Kamala Mills Compound,
Lower Parel, Mumbai – 400013
Fax: 022-40904242

Social Links

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The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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