Bank of Baroda Customer Care Number – 1800 5700

Organization:

• www.bankofbaroda.in

Toll Free Number(s):

All India Number(s):

International Number(s):

Website:

• Official Website Link

IVRS Menu: 1800 5700

• Press 1: To block digital channel or to report an unauthorized transaction
• Press 2: For Banking services and other information
• Press 3: For Product information
• Press 4: For NRI account information
• Press 5: For important announcement and form download
• Press 6: For Wealth Management Services (WMS) helpdesk

Email:

Important Links:

• Contact Support
• Customer Service
• Branch , ATM location
• Digital Banking
• Frequently Asked Questions

SMS Service

• SMS from registered mobile number on 8422009988 with message as below:

Missed Call Services

Debit Card Blocking

Hot Listing of Debit Card Through SMS

Hot Listing of Debit Card Through IVRS

• Block through Contact centre, toll free numbers at 18005700
  • Press 1: To continue your card block
  • Press 2: To block digital channel
  • Press 3: To report fraud

SMS of blocked Debit card will be sent at your registered mobile number.

Hot Listing of Debit Card Through WhatsApp

• Block through whatsapp support no. 8433888777
  • Say “Hi” to Bank of Baroda’s WhatsApp Banking Number.
  • Select Block Debit Card option.
  • Now, select card number for blocking.
  • Click confirm to block card.
  • Card blocked successfully.
  • SMS send to your registered mobile number.

For Grievance Redressal

Level 1

• For any query/complaint, you can call at 18005700 .
• You can also visit your nearest branch and also lodge your complaint online through Online Complaint Management System – CRM.
• If your query is not resolved, then you can also contact to the regional managers details given below:

Level 2

• If your query is still not resolved, then you can also contact to the zonal manager/corporate centre details given below:

• You can also contact to the department of Head and corporate office details given below:

Level 3

• If your query is not resolved or you are not satisfied with the resolution given, then you can contact to the nodal officer details given below:

• You can also contact to the nodal officer contact details given below:
  Contact No.: 0265-2316792
  Email: cs.ho@bankofbaroda.com
  Address: General Manager (Operations and Services)
  Bank of Baroda, Head Office, Baroda Bhavan, R C Dutt Road,
  Alkapuri, Baroda – 390007, (Gujarat) India.

Level 4

• If your query is not resolved, or you are not satisfied with the resolution given at the above levels, then you can also lodge your complaint online through Complaint Management System (CMS) Portal or through Area Of Operation RBI Ombudsman .

Chief Vigilance Officer

Name: Mr. Surendra Kumar Dixit
Contact No.: 022-66985724
Email: cvo.bcc@bankofbaroda.com
Address: Bank of Baroda Baroda Corporate
Centre 5th Floor, G-Block Bandra Kurla
Complex Bandra East – Mumbai – 400051

Chief Group Compliance Officer

Name: Mr. B. Elango
Designation: Chief General Manager
Contact No.: 022-66985704
Email: cgm.compliance@bankofbaroda.com
Address: Bank of Baroda Baroda Corporate
Centre 7th Floor, G-Block, C-26 Bandra Kurla
Complex Bandra East – Mumbai – 400051

For Pension

NRI Services Overseas Location

Overseas Location Contact: +91 79-66296629
For NRI Customer Complaint- nricustomercare@bankofbaroda.com
For Operational guidelines Queries NRI- nribo@bankofbaroda.com

Overseas Branches

Gift/Pre-paid/Reloadable card

Contact No.: 18001025627,
18001039586 (For reporting the Unauthorised transaction/ Gift/Pre-paid/ Reloadable Card)
Email: bobsupport@cardbranch.com (Gift , Pre-paid , Reloadable card)

Office Address

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