Bank Of India Customer Care Number – 1800 103 1906

Bank Of India Customer Care Number – 1800 103 1906

Organization:

  • bankofindia.co.in

Toll Free Number(s):

1800 103 1906 (For Mobile Banking/Block Debit/Credit Card)
1800 220 229 (Alternate No. For Mobile Banking/Block Debit/Credit Card)
1800 425 1112 (For Debit Card Query)
1800 220 088 (For Credit Card Query)

All India Number(s):

022-4091 9191 (For Customer/Hot Listing Of Debit Card, 24×7)
022-4042 9123 (To Hotlist/Block Debit/Credit Card)
022-4042 9127 (Alternate No. To Hotlist/Block Debit/Credit Card)
022-4042 6005 (For Credit Card Queries)
022-4042 6006 (Alternate No. For Credit Cards)
79979 87601 (For WhatsApp Banking)
9015 135 135 (Missed Call No. For Balance Enquiry)
9266 135 135 (Alternate Missed Call No. For Balance Enquiry)

International Number(s):

+91 7969241100 (For NRI Customer Support)

Website:

iOS App:

Android App:

IVRS Menu: 1800 103 1906

  • Press 1: For Blocking of debit or credit card or for account freeze
  • Press 2: For Account Balance
  • Press 3: For Banking Services
  • Press 4: For Self Pin Generation Services
  • Press 5: For Stop Cheque Payment request
  • Press 6: For Credit Card related query
  • Press 7: For other Banking Services
  • Press 0- For to repeat this Menu

Email:

Important Links:

Hotlisting Of Card

Sr. No. Services Contact Details
1 Atm Cards / Debit Cards
18001031906
,
022-40919191

boi.callcentre@bankofindia.co.in
2 BOI Debit Card Customer Care
022-40429123
,
022-40919191
3 Credit Cards, BOI Credit Card Customer Care, Prepaid Cards
1800220229
,
022-40426005
,
022-40429127
,
022-61312937

Important Contact Details

Sr. No. Services Contact Details
1 For Home Loan SMS No.
8467894404
2 For Home Loan Missed Call No.
8010968305
3 For Door Step Banking
9152220220
4 For Credit Card Query
022-40426006
5 For Customer Service ho.customerservice@bankofindia.co.in
6 For Queries boi.starconnect@bankofindia.com
7 For NRI Customer Query febo.nri@Bankofindia.co.in

Grievance Redressal

Level 1:

Level 2:

  • If your query is not resolved, then you can approach to the Nodal Officers details mentioned below:
Sr. No. Designation Contact No. Emails
1 Assistant General
Manager
022-61319811
omprakash.lal@bankofindia.co.in
2 General Manager
022-61319840
cgro.boi@bankofindia.co.in
  • You can also visit your Zonewise Nodal Officers details given below:
Sr. No. Zone Contact No. Emails Address
1 Agra (FMGO-Lucknow)
0562-2521241
,
0562-2525953
zo.agra@bankofindia.co.in 1st Floor, Jeevan Prakash, LIC Bldg., Sanjay Place, M.G. Road, Agra – 282002
2 Ahmedabad FMGO-Ahmedabad)
079-25350556
zo.ahmedabad@bankofindia.co.in Bank of India Bldg., Post Box No.8, Bhadra, Ahemdabad-380 001
3 Amritsar (FMGO- Chandigarh)
0183-5099336
zo.amritsar@bankofindia.co.in SCO 102, District Shopping Complex, Nagpal Tower – I, Ranjit Avenue, Ist floor, Amritsar, Punjab 143001
4 Barasat (FMGO – Kolkata)
033-23378999
zo.barasat@bankofindia.co.in DD/2, Salt Lake, Near City Center 1, Kolkata 700064
5 Bardhaman (FMGO- Kolkata)
0747-9007351
zo.bardhaman@bankofindia.co.in 446/N, Amstrong Avenue, Sector:2A, Bidhan Nagar, West Bengal 713212
6 Baripada (FMGO- Bhubaneswar)
06792-291360
zo.baripada@bankofindia.co.in Plot.88/462, Khata No.153/127 Mauja – Unit no.4(Golapbbag), Mayurbhanj Dist., Baripada -757001
7 Bengaluru (FMGO- Hyderabad)
080-22959401
zo.bengaluru@bankofindia.co.in 11, Bank of India Bldg., Kempegowda Road, Bengaluru- 560009
8 Bhagalpur (FMGO- Patna)
0641-2242150
,
0641-2420688
zo.bhagalpur@bankofindia.co.in 2nd floor, Devdoot Complex, Radha Rani Sinha Road, Bhagalpur 812001
9 Bhopal (FMGO-Bhopal)
0755-2553354
zo.bhopal@bankofindia.co.in New Zonal Head Qtrs.Bldg., Opp: Central Jail, Jail Road, Bhopal – 462011
10 Bhubaneswar (FMGO- Bhubaneswar)
0674-2362644
zo.bhubaneswar@bankofindia.co.in 1/1D, Jayadev Vihar, Nayapalli, City, Bhubaneshwar 751015 State Odisha
11 Bokaro (FMGO- Ranchi)
06542-231520
zo.bokaro@bankofindia.co.in 1st floor,E-17,City Centre Sector-IV, Bokaro Steel City, Jharkhand- 827004
12 Chandigarh (FMGO-Chandigarh)
0172-2671504
zo.chandigarh@bankofindia.co.in Star house, SCO 76-82- Sector -31A , Chandigarh 160030
13 Chennai (FMGO-Chennai)
044-66777501
zo.chennai@bankofindia.co.in Bank of India Bldg., 2nd Floor, 17,Errabalu, Chetty Street, Chennai – 600001
14 Coimbatore (FMGO-Chennai)
0422-2397221
,
0422-2380599
zo.coimbatore@bankofindia.co.in Star house 324, Oppanakara Street, P. Box No.337, Coimbatore- 641001
15 Dehradun (FMGO- Chandigarh)
0135-2641000
zo.dehradun@bankofindia.co.in Shree Mahavir Towers, St. Judes Crossing, Shimla Bye-pass Road, Sevla Kalan, Dehradun- 248171 (Uttarakhand)
16 Delhi – Ncr (FMGO- New Delhi)
0124-2388400
zo.delhincr@bankofindia.co.in Batra House, Plot no.52, Sector 32, Industrial Area, Gurgaon 122003
17 Dhanbad (FMGO Ranchi)
0326-2303650
zo.dhanbad@bankofindia.co.in S.R. Mansion, IInd floor, Shastri Nagar, P.O. Dhanbad, Dhanbad-826 001
18 Dhar (FMGO – Bhopal)
07292-222502
zo.dhar@bankofindia.co.in Plot no.58 and 59, Vasant Vihar colony, Dhar PO, Dist.Dhar,Madhya Pradesh 454001
19 Ernakulam (FMGO- Chennai)
0484-2725725
zo.kerala@bankofindia.co.in Kaloor Towers, Door No.36/195, Kaloor- Kadavanthara Road, Kaloor, Kochi- 682017
20 Gandhinagar (FMGO-Ahmedabad)
079-29644819
zo.gandhinagar@bankofindia.co.in 1st Floor, Bank of India Bldg.,Sector No.16, Gandhinagar 382016
21 Gaya (FMGO – Patna)
0631-2220158
zo.gaya@bankofindia.co.in 315, Raj Laxmi Complex, Anugrah Puri Colony, Rampur Dist., Gaya – 823001
22 Ghaziabad (FMGO- Lucknow)
0120-2404030
zo.ghaziabad@bankofindia.co.in B-32, Sector-62 Sandipani, STC Bldg., B-32,Sector 62, Noida 201307 (U.P)
23 Goa (FMGO- Mumbai)
0832- 2404405
,
0832-2404400
zo.goa@bankofindia.com Star House, Plot no:10, EDC Complex, Panaji, Behind Kadamba Bus Stand, Patto Plaza, Goa – 403001
24 Gorakhpur (FMGO- Lucknow)
0551-2980329
zo.gorakhpur@bankofindia.co.in HIG-C-227, Siddharth Enclave, opp. Ambedkar Park, Taramandal, Gorakhpur 273017
25 Guwahati (FMGO- Kolkata)
0361-2347993
zo.guwahati@bankofindia.co.in Saikia Commercial Complex, Sreenagar , G.S Road, Christian Basty, Guwahati, State Assam 781005
26 Hardoi (FMGO – Lucknow)
05852-297609
zo.hardoi@bankofindia.co.in Awasthi Complex, House no.849, Near D M Chauraha, Shahjahanpur Road, Hardoi – 241001
27 Hazaribagh (FMGO- Ranchi)
06546-272696
zo.hazaribagh@bankofindia.co.in P.B.No.34, Saketpuri, Nr. Wales Ground, Sadananad Marg, Hazaribagh, Jharkhand – 825 301
28 Howrah (FMGO- Kolkata)
033-22623559
zo.howrah@bankofindia.co.in 4th floor, 5, B.T.M Sarani, Brabourne Road, Kolkata-700001
29 Hubballi- Dharwad (FMGO- Hyderabad)
0836-2333302
zo.hubballidharwad@bankofindia.co.in Shiva-Naga Plaza, 1st floor, Basaveswarnagar Circle, Gokul Road, Hubblli- 580030.
30 Indore (FMGO- Bhopal)
0731-2445111
zo.indore@bankofindia.co.in 345-A,PU-4 Sch.-54 A.B Road, Behind Hotel Country Inn, Indore, M. P 452010
31 Jabalpur (FMGO- Bhopal)
0761-4701037
zo.jabalpur@bankofindia.co.in Rajeshwar Building, MIG 15, Damoh Road, Jabalpur
32 Jaipur (FMGO New Delhi)
0141-2658007
zo.jaipur@bankofindia.co.in Star House,,B-4,Sector 2, Jawahar Nagar, Jaipur- 302004
33 Jamshedpur (FMGO- Ranchi)
0657-2434285
zo.jamshedpur@bankofindia.co.in Bank of India Building, P.B no. 36 Main Road, Bishtupur, Jamshedpur, 831 001
34 Jodhpur (FMGO New Delhi)
0291-2659601
zo.jodhpur@bankofindia.co.in Yashoda Tower, Akhliya Circle, Chopasani Road, Jodhpur 342008
35 Kanpur (FMGO- Lucknow)
0512-2985001
zo.kanpur@bankofindia.co.in 78-A, Raj Bhavan Canal Road, (near Juhan Devi Girls College, Kanpur- 208 004
36 Keonjhar (FMGO- Bhubaneswar)
06766-255896
zo.keonjhar@bankofindia.co.in Mining Road, Keonjhargarh Dist. Keonjhar-758001 State Odisha
37 Khandwa (FMGO- Bhopal)
0733-2248534
zo.khandwa@bankofindia.co.in 1st Floor Anand Nagar Branch, B.T.College Road, Anand Nagar, Khandwa – 450001
38 Kolhapur (FMGO- Pune)
0231-2646371
zo.kolhapur@bankofindia.co.in 1519-C, Jaydhaval Bldg., 2nd Floor, Laxmipuri, Kolhapur-416002
39 Kolkata (FMGO- Kolkata)
033-71800103
zo.kolkata@bankofindia.co.in 5, BTM Sarani, Brabourne Road, Kolkata-700001
40 Lucknow (FMGO- Lucknow)
0522-2721539
,
0522-2721486
zo.lucknow@bankofindia.co.in Star House, Vibhuti Khand, Gomti Nagar, Lucknow 226010
41 Ludhiana (FMGO- Chandigarh )
0161-2405977
zo.ludhiana@bankofindia.co.in Surya Kiran Complex, 1st Floor, Phase – II, The Mall, Near Rakhbagh, Civil Lines, Ludhiana 141001
42 Madurai (FMGO – Chennai)
0452-2909901
zo.madurai@bankofindia.co.in Sri Ram Complex, 4th Iyer Bungalow, Madurai-625014
43 Mumbai North (FMGO – Mumbai)
022-28821399
zo.mnz@bankofindia.co.in 2nd Floor, Boi Bldg., Opp: Natraj Market, S.V. Road, Malad West, Mumbai 400 064
44 Mumbai South (FMGO – Mumbai)
022-22622717
zo.mumbaisouthzone@bankofindia.co.in Mezzanine Floor, Bank Of India Bldg., 70-80,M.G. Road, P.B No.238, Fort, Mumbai 400 001
45 Muzaffarpur (FMGO-Patna)
0621-2276550
zo.muzaffarpur@bankofindia.co.in Pankaj Market, Saraiyaganj, Muzaffarpur-842001
46 Nagpur (FMGO-Pune)
0712-2531404
,
0712-2532205
zo.nagpur@bankofindia.co.in BOI Bldg., 3rd Floor, Sardar Vallabh Bhai Patel Marg P.B No.4, Kingsway, Nagpur 440001
47 Nasik (FMGO- Pune)
0253-2360433
zo.nasik@bankofindia.co.in Main Trimbak Road, Plot no.G-1, First Floor, MIDC Industrial Estate, Satpur Colony, Nasik 422007
48 Navi Mumbai (FMGO- Mumbai)
022-27564126
zo.navimumbai@bankofindia.co.in Management Development Institute Bldg., Gr. Floor, Plot:30, Sec:11, Cbd Belapur, Navi Mumbai 400 614
49 New Delhi (FMGO- New Delhi)
011-23310526
zo.newdelhi@bankofindia.co.in Star House , H-2, Connaught Circus, Middle Circle, New Delhi-110001.
50 Patna (FMGO- Patna)
0612-2220640
,
0612-2223369
zo.patna@bankofindia.co.in Chanakya Place, 1st Floor, Birchand Patel Marg, Patna 800001
51 Pune (FMGO-Pune)
020-25535421
zo.pune@bankofindia.co.in 592(New) Sadashiv Peth, 4th Floor, BOI Bldg., Lakshmi Road, Pune 411030
52 Raigad (FMGO – Mumbai)
02141-228895
,
02141-223995
zo.raigad@bankofindia.co.in 2nd Floor Hotel Meera Madhav, Opp. S.T Stand, Alibag 402201.
53 Raipur (FMGO- Bhopal)
0771-4212401
zo.raipur@bankofindia.co.in 1st Floor, G. D. Shesh Nilayam, Tatyapara, RAIPUR 492001
54 Rajkot (FMGO-Ahmedabad)
0281-2240601
,
0281-2231277
zo.rajkot@bankofindia.co.in Bank Of India Bldg., 1st Floor, Para Bazar, P.B. 24, M.G. Road, Rajkot 360 001
55 Ranchi (FMGO- Ranchi)
0651-2331386
zo.ranchi@bankofindia.co.in Pradhan Tower , Main Road, Ranchi South Jharkhand-834001
56 Ratnagiri (FMGO- Pune)
02352-223155
zo.ratnagiri@bankofindia.co.in Near Arogya Mandir, Ratnagiri- Kolhapur Highway, Shivajinagar, Ratnagiri 415639
57 Sambhalpur (FMGO-Bhubaneswar) zo.sambalpur@bankofindia.co.in Near St. John School, Dhankauda – 768006
58 Siliguri (FMGO- Kolkata)
0353-2643980
zo.siliguri@bankofindia.co.in Goyal Mansion, Pranami Mandir Road, Siliguri 734 401
59 Siwan (FMGO- Patna)
0615-4291701
zo.siwan@bankofindia.co.in Ghorgahiya Kothi, Tarwara More P.O-Siwan, Ps- Sarai OP, Siwan Distt., Bihar – 841226
60 Solapur (FMGO– Pune)
0217-2317077
zo.solapur@bankofindia.co.in Sahyadri Shopping Centre Old Employment Exchange Chowk, , Solapur-413 001
61 Surat (FMGO- Ahmedabad)
0261-2722878
1st floor, Bank Of India Bldg., Opp. Panjarapol, Ghod dod Road, Surat – 395001
61 Telangana (FMGO-Hyderabad)
040-23315263
zo.telangana@bankofindia.co.in P.T.I. Bldg.,2nd Floor, 10-1-1199/2, A.C. Guards, Hyderabad – 500004
62 Thiruvananthapuram (FMGO – Chennai)
0471-2478124
zo.thiruvananthapuram@bankofindia.co.in Sreyas Building, GPO Lane, Near Pullimoodu Junction, Vanchiyoor, Thiruvananthapuram – 695001
63 Ujjain (FMGO- Bhopal)
0734-2514800
zo.ujjain@bankofindia.co.in Post Bag No.10, C-2, Kshipra Vihar, Dewas Road, Nagzire, Ujjain 456010
64 Vadodara (FMGO- Ahmedabad)
0265-2397895
zo.vadodara@bankofindia.co.in 1st Floor, Bank Of India Bldg., Ellora Park, Subhanpura, Vadodara- 390023
65 Varanasi (FMGO – Lucknow)
0542-2518484
zo.varanasi@bankofindia.co.in B-38/2A, Mahmoorganj, Varanasi- 221010
66 Vidarbha (FMGO- Pune)
07152-245225
zo.vidarbha@bankofindia.co.in BOI Bldg., 2nd Floor, Sardar Vallabh Bhai Patel Marg, P.B No.4, Kingsway, Nagpur- 440001
67 Vijayawada (FMGO – Hyderabad )
0866-2467799
zo.vijayawada@bankofindia.co.in D.No.31-23-1A, PVR Complex, 1st floor, Beside BSNL Bhavan, Chuttugunta, Vijayawada – 520004
68 Visakhapatnam (FMGO- Hyderabad )
0891-2718378
zo.visakhapatnam@bankofindia.co.in 28-2-48, Dasapalla Complex, Ist floor, Suryabagh, Vishapatnam 530020(A.P)
  • Your query will be resolved within 3 working days .

Level 3:

  • If you are still not satisfied, then you can contact to Grievance Redressal Officer (GRO)
    • Address: Star House 2, Plot: C-4, G-Block, 8th floor,
      Bandra-Kurla Complex, Bandra (East), Mumbai-400
      Contact No.: 022-61319841
      Email: cgro.boi@bankofindia.co.in
  • Your query will be resolved within 4 working days .

Level 4:

Chief Vigilance Officer/Central Vigilance Commission Contacts

Sr. No. Designation Contact Details Address
1 Chief Vigilance Officer
022-66684661
,
gm.cvo@bankofindia.co.in
Bank of India Star House, C-5, G’ Block,
Bandra Kurla Complex, Bandra (E), Mumbai – 400051
2 Central Vigilance Commission
011-24651020
,
Fax:
011-24651186
Satarkta Bhavan, Block-A GPO Complex, INA New Delhi
– 110023

Specialised NRI Branches – India

Email: headoffice.nri@bankofindia.co.in (For Query Related To NRI)

Sr. No. Branch Contact No. Emails Address
1 Ahmedabad NRI Branch 0091-
07926580514
, 0091-
079-26585038
ahmdnri.ahmedabad@bankofindia.co.in Ahmedabad NRI BranchOpp. Town Hall, Ellisbridge, Ahmedabad – 380006
2 Anand NRI Branch 0091-2692 256291, 0091-2692 256292, 0091-2692 256290 anandnri.vadodara@bankofindia.co.in “KalpaVraksh”, Dr. Cook Road, Opp. Shastribaug Corner, Anand 380001
3 Bhuj NRI Branch 0091-2832-250832 bhujnri.gandhingr@bankofindia.co.in N.K. Towers, Opp. Jilla Panchayat Bhavan, Bhuj-Kutch, Gujarat – 370001
4 Ernakulam NRI Branch 0091-
04842365158
,
Fax: 0091-484-2370352
ernakulamnri.kerala@bankofindia.co.in Bank of India, Collis Estate, M.G Road, Cochin, Ernakulum, -682016
5 Mumbai NRI Branch 0091-22-22668100, 0091-22-22668102,
Fax: 0091-22-22-22668101
mumbainri.mumbaisouth@bankofindia.co.in Mumbai NRI Branch 70/80 , M.G Road ,Ground Floor, Fort, PIN-400 001
6 New Delhi NRI Branch 0091-11-28844078, 0091-11-23730108, 0091-11-28844079,
Fax: 0091-11-23357309
newdelhinri.newdelhi@bankofindia.co.in P T I Building, 4, Sansad Marg, New Delhi – 110001
7 Margao NRI Branch margaonri.goa@bankofindia.co.in Rua Jose Inacio Loyla,New Market,Po-272. State:Goa , City:Margaon, PIN : 403601
8 Pudhucherry Nri
9597456500
,
pudhucherynri.chennai@bankofindia.co.in No.21,Bussy St.1st Floor,Opp.Saraswathi Thirumanamahal Pudhucherry State:U.T. Of Pondicherry , City:Pudhucherry, PIN:601101
9 Navsari Nri navsarinri.vadodara@bankofindia.co.in 1st Floor,Bank Of India Navsari Branch Near Tower State:Gujarat , City:Navsari, PIN: 396445

International Branches Contacts

Sr. No. Country City Contact No. Emails Address
1 Belgium Antwerp 00-32-3201-8880, 00-32-3201-8881, 00-32-3201-8882,
00-32-3201-8883, 00-32-3201-8884,
Fax: 0032-3231-8387
bankofindiaantwerp@skynet.be ,
boi.antwerp@bankofindia.co.in
18-20 Schupstraat, 2018, Antwerp, Belgium
2 Dubai DIFC Branch
+971 43 527292
,
Fax:
+971 43 527286
boi.dubai@bankofindia.co.in Bank of India, DIFC Branch, 1902, 19th floor (South Tower), Emirates Financial Towers, P.O.Box 507310, DIFC,Dubai
3 France Paris 00331-4266-6049, 00331-4266-4997, 00331-4266-6047, 00331-4266-6048,
Fax: 00331-4266-5006
boi.paris@wanadoo.fr ,
boi.paris@bankofindia.co.in
3, Rue Scribe, 75009, Paris FRANCE
4 Indonesia Jakarta
+62-21-3141780
,
Fax:
+62-21-3141963
boi.jakarta@bankofindia.co.in Representative Office 6th Floor, Menara Thamrin, Jl M H Thamrin, Kav 3, Jakarta 10250 Indonesia
5 Indonesia Pt Bank Of India(Indonesia) 0062-21- 3500007,
+62-81511771677

Fax: 0062-21- 3808178
corporate@boiindonesia.co.id Ji.H.Samanhudi No. 37 Jakarta 10710 Indonesia
6 Japan Tokyo 0081-3-3212 0911, 0081-3-3212 3424,
Fax: 0081-3-3214 8667, 0081-3-3212 3461
boitok@gol.com ,
boi.tokyo@bankofindia.co.in
Marunouchi Nakadori Bldg. 2-3 Marunouchi 2-Chome Chiyoda-ku Tokyo 100-0005 Japan
7 Japan Swift : Bkidjpt
Osaka
0081-6-6261 4035,
Fax: 0081-6-6261 6611
boi.osaka@bankofindia.co.in OAK Sakaisuji Honmachi Building, 4F, 8-12 Honmachi, 1-Chome, Chuo-Ku, Osaka 541-0053
8 Kenya Swift : Bkidkena Nairobi 00254-20-2222542, 0025420-2229461,
Fax: 00254-20-2229462, 00254-20-2221417
cekenya@boikenya.com ,
cmnrb@boikenya.com
Kenyatta Avenue, P. O. Box
30246 00100
Nairobi, Kenya
9 Kenya Industrial Area 00254-20-558360,
Fax: 00254-20-652370
cmiab@boikenya.com Ideal Corner Lusaka Road (Opp. D.T. Dobie) P. O. Box 18415 00500 Nairobi, Kenya
10 Kenya Westland 00254-20-3748537, 00254-20-3748538,
Fax: 00254-20-3743826
boi.westland@bankofindia.co.in P. O. Box 14359 00800, Mwanzi Road, Opp. Nakumatt Ukay, Westland, Nairobi, Kenya
11 Kenya Mombasa 00254-41-2313110,
Fax: 00254-41-2225214
cmmsa@boikenya.com Bank of India Bldg. Nkrumah Road Treasury Square, P. O. Box 90684 Mombasa, Kenya
12 Kenya Kisumu
+254 786106620
cmkisumu@boikenya.com Bank of India, Tuff Foam Mall, 1st Floor, Kisumu Kenya
13 Kenya Eldoret
+254-73-9526599
cmeldoret@boikenya.com Bank of India, Tarita Center, Ronald Ngala, Street Eldoret, Kenya
14 New Zealand Auckland +64 9 9265713,
Fax: +64 9 9265719
boi.nz@bankofindia.co.in Bank of India (New Zealand)Ltd., 10,Manukau Road,Epsom, Auckland-1021 New Zealand
15 Socialist Republic Of Vietnam Socialist Republic Of Vietnam
+84 838246340
,
Fax:
+84 838246341
boi.hcmvnm@bankofindia.co.in Ho Chi Minh City Branch, Unit 202 and 203, Saigon Trade Centre, 37, Ton Duc Thang Street, District-1, Ho Chi Minh City, Vietnam
16 Singapore Singapore
0065 65894049
,
Fax:
0065 62271275
boi.singapore@bankofindia.co.in 158 Cecil Street, #01-01, #02-01, Singapore-069545
17 United States New York 001212-753-6100,
Fax: 212-588-8958
boiny@bankofindia.co.in 277, Park Avenue New York NY 10172-0083 U.S.A
18 United States San Francisco Agency 001415-956-6326,
001415-956-2129,
Fax: 001415-956-6328
boisfa@aol.com San Francisco Agency 555 Mission Street Suite # 1875 San Francisco CA – 94105
19 United States West Indies Cayman Islands 001212-753 6100,
Fax: 212-588-8958
boiny@usa.net P. O. Box 694 Grand Cayman Cayman Islands C/O New York Branch
20 UK UK 0044-20-7965 2500, 0044-20-7965 2403, 0044-20-7965 2404,
Fax: 0044-20-7965-2556
londonbranch@bankofindia.uk.com 4th Floor 63 Queen Victoria Street, London EC4N-4UA U.K
21 UK Birmingham 0044-121-507 9940, 0044-121-507 9946,
Fax: 0044-121-523 4684
boi.birmingham@bankofindia.co.in 182, Soho Road, Handsworth, Birmingham, B21 9LP
22 UK Leicester 044-116-266-8464, 044-116-268-0568,
Fax: 044-116-266-1969
boi.leic@btoconnect.com 105-107 Belgrave Road Leicester LE4 6AS U.K.
23 UK Wembley
0208 9035355
,
Fax:
0208 9031405
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FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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