Punjab & Sind Bank Toll Free Customer Care Number – 1800 419 8300

Organization:

punjabandsindbank.co.in

Toll Free Number(s):

1930 (For Cyber Police Helpline)

1800 419 8300 (For Online Banking/Disputed Transactions)

1800 103 2278 (For Hot Listing Blocking ATM/Rupay Cards)

All India Number(s):

77999 62838 (For WhatsApp Banking)

70390 35156 (Missed Call No. For Balance Enquiry)

92238 15844 (For Hot Listing Blocking Through SMS)

78271 70170 (For Women Helpline)

iOS App:

PSB UnIC

Android App:

PSB UnIC

Website:

Official Website Link

IVRS Menu: 1800 419 8300

Select your Preferred language,

Press 1: If calling from registered mobile number.
- Your call will transfer to customer care executive.
Press 2: If calling from non-registered number.
- Press 1: To open an account.
- Press 2: For loan and deposit related information.
- Press 3: New Schemes and products.
- Press 4: Locate an ATM.
- Press 8: To Contact customer care executive.

Important Links:

SMS Services

Send text message to 9773056161, 8082656161 through registered mobile no.

Sr No.	SMS Banking Feature	Format of Sending Text Message
1	Get account balance	PBAL Account-Number SMS-Banking-Password (e.g. PBAL 00001000001011 1234)
2	Get last 3 transactions	PTXN Account-Number SMS-Banking-Password (e.g. PTXN 00001000001011 1234)
3	Cheque status inquiry	PCHQ Cheque-Number Account-Number SMS-Banking-Password (e.g. PCHQ 350161 09291000000021 1234)
4	Change your SMS Password	PPWD New-Password Old-Password (e.g. PPWD 5678 1234)
5	To submit Cheque clearing issued details through PPS	SMS: 8652634668
6	In Case of Cyber Fraud Debit Freeze Your Account	SMS 8828837411
Send an SMS to 8828554038
7	For Hot Listing (Blocking) : ATM/Rupay Cards	LOST <space> last 4 digits of your card number
8	To Temporary block Debit Card	TBLOCK <space> last 4 digits of your Debit Card number (eg: TBLOCK 1234)
9	To Unblock Debit Card	UBLOCK <space> last 4 digits of your Debit Card number (eg: UBLOCK 1234)

For Missed Call Services

Sr No.	Services	Contact No.
1	For Home Loan	8879806866
2	For Car Loan	8879840089
3	To fetch CKYC ID	7799022129

Department Handling Various Digital Product Contacts

Address: 2^nd Floor, Plot No.151,
Sec 44,Gurgaon-122003

Sr No.	Department	Contact No.	Email
1	PSB UnIC (Internet Banking+ Mobile Banking +UPI)	011-25279452	omni_support@psb.co.in (For registration and other functional queries) upi@psb.co.in , digirecon@psb.co.in , digisupport@psb.co.in (For Transactions related queries/dispute and for suggestions also) omni@psb.co.in (For Suggestions)
2	ATM Cell	0124-2544106 , 0124-2544105 , 0124-2544107 , 9988893352 (Prashant Mitaulia,AGM)	atmcell@psb.co.in
3	RTGS/NEFT Cell	011-25860657	rtgsneftoperation@psb.co.in
4	HO Digital Banking Department	011-44720147	ho.dbd@psb.co.in

Grievance Redressal

Level 1

If you have any query/complaint, then you can contact at 18004198300 .
You can lodge your complaint online through Complaint Form .
If your query is not resolved, then you can contact on the details given below:

Sr No	Service	Contact No.	Email	Address
1	Principal Nodal Officer For Redressal Of Complaint	011-25726359	pno@psb.co.in	Punjab & Sind Bank, 6^th Floor, 21, Rajendra Place, New Delhi 110008
2	Nodal Nodal Officer For Redressal Of Complaint	011-25728966	ho.complaint@psb.co.in	Punjab & Sind Bank, 1^st Floor, 21,Rajendra Place, New Delhi -110008
3	Complaints related to Digital Banking	011-43044787	ho.dbd@psb.co.in	Punjab & Sind Bank, HO Digital Banking Department B-38/39, Block B, Industrial Area Phase I Naraina, New Delhi-110028
4	Complaints related to Cyber Fraud	011-25767381	rtts.cybercell@psb.co.in	Punjab & Sind Bank, HO RTTS Cell, Rajendra Place New Delhi-110028
5	Complaints related to Education Loans	011-40175100	ho.retail-lending@psb.co.in	Punjab & Sind Bank, “Bank House” H.O. Retail Lending Department 1^st Floor, Block 3, NBCC Complex, East Kidwai Nagar, New Delhi
6	Complaints related to fair practice code	011-40175177	ho.ps@psb.co.in	Punjab & Sind Bank, “Bank House” HO Priority Sector East Kidwai Nagar, Block -3, Plate- B
7	Complaints related to Forex	011-25850059	ho.fex@psb.co.in	Punjab & Sind Bank, “Bank House” H.O. Foreign Exchange Department 4^th Floor, 21, Rajendra Place, New Delhi
8	Complaints related to ATMs	0124-2544106 , 0124-2544107	atmcell@psb.co.in	Punjab & Sind Bank, H.O. ATM Cell 2^nd Floor,Plot No. 151 Sector-44,Institutional Area, Gurugram
9	Complaints related to pension	011-25757802	cppc@psb.co.in	Punjab & Sind Bank, HO. Pension Cell 1^stFloor, 21 Bank House, Rajendra Place, New Delhi -110008
10	Complaints related to Corruption/Bribe	011-40175106	cvo@psb.co.in	3^rd Floor, Plate-B, Office Block-III NBCC Complex, East Kidwai Nagar, New Delhi-110023.
11	Complaints related to Digital Lending	011-41435969	ho.los@psb.co.in	Punjab & Sind Bank, HO LOS Department Institutional Area sectore-3 STC Rohini Delhi, New Delhi- 110 085

Level 2

If you have any complaint againt working of branches, then you can contact on the details given below:

Sr No	Head Office	Contact Details	Email
1	General Manager (Inspection)	1800111908 , 011-23322097 , 011-25812931 , gminsp@psb.co.in	Punjab & Sind Bank, “Bank House”, 6^th Floor, 21, Rajendra Place, New Delhi 110008
2	Deputy General Manager (Inspection)	011-25769911	Punjab & Sind Bank, H.O. Inspection Department,2239, Gurdwara Road, Karol Bagh
3	For Staff Matters General Manager (Personnel)	011-25817353	Punjab & Sind Bank, Bank House, 21 Rajendra Place,New Delhi – 110008
4	For all Advances & Export Credit	011-25783589	Punjab & Sind Bank, Bank House , 21 Rajendra Place , New Delhi – 110008

Level 3

If your query is still not resolved or you are not satisfied with the resolution given, then you can contact to the zonal offices details given below:

Sr No	Zone	Contact No.	Email	Address
1	Amritsar	0183-5020980	zo.amritsar@psb.co.in	Hall Bazar , Chowk Phawara, Amritsar-143001
2	Bareilly	0581-2421137	zo.bareilly@psb.co.in	97/2 Tulasherpur Pilibhit Bypass Road, Bareilly, Up – 243005
3	Bhatinda	0164-5000280 , 0164-5011892	zo.bhatinda@psb.co.in	100 Ft Road, Civil Station. Bhatinda-Punjab Pin Code: 151001
4	Bhopal	0755-2557459	zo.bhopal@psb.co.in	2^nd Floor, Behind Sbi, Kolar Road, Akbarpur, Bhopal Pin-462042
5	Chandigarh	0172-5046941	zo.chandigarh@psb.co.in	Sco 84-91, Second Floor , Sector 17-B, Bank Sqaure Chandigarh-160017
6	Chennai	044-28491935 , 044-28493885	zo.chennai@psb.co.in	I^st Floor, 770A, Anna Salai, Chennai
7	Dehradun	0135-2644281	zo.dehradun@psb.co.in	30, I And S Building, Mohabbewala, Saharanpur Road, Dehradun – 248002
8	Delhi I	011-42143088	zo.delhi1@psb.co.in	Sidhartha Enclave,Ashram Ckowk, New Delhi – 110014
9	Delhi Ii	011-45095330	zo.delhi2@psb.co.in	Second Floor, 38/39 Industrial Area, Naraina- Phase – I New Delhi 110028
10	Faridkot	01639-250375 , 01639-502086 , 01639- 502543	zo.faridkot@psb.co.in	Red Cross Bhawan, Sadiq Chowk, Faridkot – 151203.
11	Gandhi Nagar	0796-6740206	zo.gandhinagar@psb.co.in	Z.O.Gandhi Nagar,Unit No.4, 3^rd Floor, Gift Tower One, Gift City, Gandhinagar, Gujarat 382355
12	Gurdaspur	01874-500371 , 01874-221086	zo.gurdaspur@psb.co.in	435/7,Civil Lines, Gurdaspur – 143521
13	Gurgaon	0124-4843537	zo.gurgaon@psb.co.in	zonal Office Gurgaon , Punjab And Sind Bank Institutional Plot 151, Sector -44 , Gurgaon, Haryana – 122003
14	Guwahati	0361-2511964	zo.guwahati@psb.co.in	42, Mg Road, Uzan Bazar, Guwahati -781001
15	Hoshiarpur	01882-502377	zo.hoshiarpur@psb.co.in	Sco-23 1^st And 2^nd Floor, Sant Harchand Singh Longowal Nagar, Chandigarh Road, Hoshiarpur, Punjab 146 001
16	Jaipur	0141-2358628	zo.jaipur@psb.co.in	30-31, Mohan Tower, Prince Road, Vidyut Nagar, Ajmer Road, Jaipur, Rajasthan- 302021
17	Jalandhar	0181-5015617 , 0181-5015644	zo.jalandhar@psb.co.in	Model Town, Jalandhar -144002
18	Kolkata	033-22485867 , 033-22485873	zo.kolkata@psb.co.in	14/15, Old Court House Street, Kolkata – 700001
19	Lucknow	0522-2730633	zo.lucknow@psb.co.in	1^st Floor,Plot No-Cp/47A, Satguru Tower, Sitapur Road Yojana,Sector-E,Janakipuram,Lucknow-226021
20	Ludhiana	0161-2406017	zo.ludhiana@psb.co.in	Bhai Bala Chowk, 5^th Floor, Noble Enclave, Ludhiana – 141001Bhai Bala Chowk, 5^th Floor, Noble Enclave, Ludhiana – 141001
21	Mumbai	022-66113501	zo.mumbai@psb.co.in	Punjab And Sind Bank Mumbai zonal Office 27/29 Ambalal Doshi Marg Fort Mumbai 400 001
22	Noida	0120-4314956	zo.noida@psb.co.in	1^st Floor 1-A , Block C ,Sector 63 Noida(U.P) Pin 201307
23	Panchkula	0172-5046947	zo.panchkula@psb.co.in	Sco-76, 1^st And 2^nd Floor,Sector-5, Panchkula-134109
24	Patiala	0175-5030779	zo.patiala@psb.co.in	Rajbaha Road, Patiala – 147001.
25	Vijayawada	0866-2974191 , 0866-2974192 , 0866-2974194	zo.vijayawada@psb.co.in	zonal Office, Punjab And Sind Bank, H.No.54-14-4C/1, Fourth Floor, R.K Galleria, Service Road, Srinivasanagar Bank Colony, Beside Sweet Magic, Vijayawada, Ap. – 520008

Level 4

If your query is not resolved by the above levels, then you can also lodge your complaint online through Complaint Mangement System (CMS) Portal or through Area Of Operation RBI Ombudsman .

For Differently-able Customers

Designation: Chief Manager
Contact No.: 011-25765886
Email: ho.pd@psb.co.in

Head Office Department Contact Details

Sr No	Head Office	Contact No.	Email	Address
1	Ho Accounts And Audit Department	011-40175167	ho.accts@psb.co.in	1^st Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
2	Ho Atm cell	0124-2544106 , 0124-2544107	atmcell@psb.co.in	Institutional Plot No 151,Sector-44, Gurgaon-122003, haryana-122003
3	Ho Board Department	011-40175174	ho.brd@psb.co.in	1^st Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
4	Ho cbs cell	0124-2544211 , 0124-2544213 , 0124-2544214	ho.it_cbs@psb.co.in	5^th Floor, Bank house, 21 – rajendera Place, New Delhi
5	Ho centralized Pens. Pro. cell	011-25728966	cppc@psb.co.in	1st Floor, Bank house, 21 – rajendera Place, New Delhi
6	Ho cersai cell	011-25728966	cersai_cell@psb.co.in	7^thFloor, Bank house, 21 – rajendera Place, New Delhi
7	Ho ciso cell	011-45095330	ciso@psb.co.in	Second Floor, 38 / 39 Industrial Area, Naraina- Phase – I New Delhi 110028
8	Ho co-lending cell	011-41435969	cenmarg@psb.co.in	Institutional Area, Sector -3, Stc, rohini, Delhi, New Delhi – 110 085
9	Ho compliance Department	011-40175149	cmplcell@psb.co.in	Ground Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
10	Ho credit Department	011-40175100	ho.adv@psb.co.in	2^nd Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
11	Ho credit review And Monitoring Department	011-25814039	ho.cm@psb.co.in	7^thFloor, Bank house, 21 – rajendera Place, New Delhi
12	Ho Digital Banking Department	011-43044787 , 011-44708609	ho.dbd@psb.co.in	Second Floor, 38 / 39 Industrial Area, Naraina- Phase – I New Delhi 110028
13	Ho Fi And Bc cell	011-40175148	finuid@psb.co.in	Ground Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
14	Ho Foreign ExcHange Department	011-25728462 , 011-25850059	ho.fex@psb.co.in	3^rd Floor, Bank house, 21 – rajendera Place, New Delhi
15	Ho Fraud risk Management Department	011-40175186	ho.fmd@psb.co.in	Ground Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
16	Ho Govt. Buss. cell	011-25711120	ho.govtbusiness@psb.co.in	1^st Floor, Bank house, 21 – rajendera Place, New Delhi
17	Ho Grievances redressal MecHanism cell	011-25728966	ho.complaint@psb.co.in	1^st Floor, Bank house, 21 – rajendera Place, New Delhi
18	Ho Hrd Department	011-40175190	ho.hrd@psb.co.in	2^nd Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
19	Ho I.T.Department	0124-2544210	ho.it@psb.co.in	Institutional Plot No 151,Sector-44,Gurgaon-122003, haryana-122003
20	Ho Inspection And Audit Department	011-25786502	ho.insp@psb.co.in	6^th Floor, Bank house, 21 – rajendra Place, New Delhi
21	Ho Kyc And Aml cell	011-25752501	ho.kycamlcell@psb.co.in	1^st Floor, Bank house, 21 – rajendera Place, New Delhi
22	Ho law And recovery Department	011-40175182	ho.lr@psb.co.in	1^st Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
23	Ho los cell	011-41435969	ho.los@psb.co.in	Institutional Area, Sector -3, Stc, rohini, Delhi, New Delhi – 110 085
24	Ho Marketing And core Fee Income Department	011-25823251	ho.mktg@psb.co.in	2^ndFloor, Bank house, 21 – rajendera Place, New Delhi
25	Ho Mis And Data Governance Department	011-25728966	miscell@psb.co.in	3^rd Floor, Bank house, 21 – rajendera Place, New Delhi
26	Ho Operations Department	011-25726359	ho.god@psb.co.in	1st Floor, Bank house, 21 – rajendera Place, New Delhi
27	Ho Planning And Development Department	011-40175160	ho.pd@psb.co.in	Ground Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
28	Ho Premises Department	011-40175143	ho.ga@psb.co.in	Ground Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
29	Ho Printing And Stationery Department	011-27672429	ho.stationery@psb.co.in	c – 7, New Sabzi Mandi, Azad Pur, New Delhi – 110 033
30	Ho Priority Sector Advances Department	011-40175177	ho.ps@psb.co.in	1^st Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
31	Ho Provident Fund Department	011-42418871 , 011-42418872 , 011-26346640	ho.pf@psb.co.in	Sidhartha Enclave, Ashram chowk, New Delhi – 110 014
32	Ho Publicity And corporate communication Department	011-40175146	ho.pr@psb.co.in	Ground Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
33	Ho rajbHasHa VibHag Department	011-25718988	ho.rajbhasha@psb.co.in	1^st Floor, Bank house, 21 – rajendera Place, New Delhi
34	Ho real Time transaction System cell (rtts)	011-25728966	ho.rtts@psb.co.in	3^rd Floor, Bank house, 21 – rajendera Place, New Delhi
35	Ho reconciliation Department	011-25281112	ho.reconcilation@psb.co.in	2^nd Floor, A-25, commercial centre, Jwala heri, Paschim Vihar, New Delhi
36	Ho retail lending Department	011-40175178	ho.retail-lending@psb.co.in	1^st Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
37	Ho risk Management Department	011-40175193	ho.rmd@psb.co.in	2^ndFloor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
38	Ho Sam Vertical	011-40175165	ho.samvertical@psb.co.in	1^st Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
39	Ho Security Department	011-40175152	ho.security@psb.co.in	Ground Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
40	Ho Staff Accountability cell	011-40175156	hoinsp.sa@psb.co.in	Ground Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
41	Ho transformation Projects Department	011-40175195	ho.tp@psb.co.in	2^nd Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
42	Ho treasury Department	011-25781611 , 011-25728469	ho.imd@psb.co.in	3^rd Floor, Bank house, 21 – rajendera Place, New Delhi
43	Ho Vigilance Department	011-40175163	hovig@psb.co.in	1^st Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
44	reception-corporate Office	011-40175195		Ground Floor,Block 3,Nbcc complex, East Kidwai Nagar, New Delhi
45	Staff training college	011-27944401	stc.rohini@psb.co.in	Staff training college, Jaipur Golden hospital road, Plot No. 3, Pocket 8, Sector 3, rohini, Delhi

Public Information Officer Contact Details

Sr No.	Designation	Contact No.	Email	Address
1	Appellate Authority	011-40175100	ho.lr@psb.co.in	Punjab & Sind Bank, Plate B, Block 3,NBCC Office Complex, East Kidwai Nagar, New Delhi – 110023
2	Central Public Information Officer at Head Office	011-40175182	rti.cpio@psb.co.in	Punjab & Sind Bank, NBCC Office Complex, Plate B, Block 3, East Kidwai Nagar, New Delhi-110023
3	Transparency Officer	011-25861044 , Fax: 011-25860477	ho.lr@psb.co.in	Punjab & Sind Bank, 6^th Floor, Bank House, 21, Rajendra Place, New Delhi-110008

Central Public Information Officers at Zonal Office Contacts

Sr No.	Zone	Name of the official	Designation	Contact No.	Email	Address
1	Amritsar	Sh. Chander Pal Mehmi	Chief Manager	0183-5057503 , 8968419996	chander.mehrm@psb.co.in	ZO Amritsar Hall Bazar, Amritsar – 143006
2	Bareilly	Sh. Amit Mohan Asthana	Chief Manager	0581-243001 , 9808747432	amit.asthana@psb.co.in	ZO, 148 Gagandeep Complex, Civil Lines
3	Bathinda	Sh. Atirek Sharma	Chief Manager	8968825798	atirek.sharma@psb.co.in	ZO Bathinda, 100 ft road, Civil Station,Bathinda-151008
4	Bhopal	Sh. Rakesh Yadav	Chief Manager	8399736442	rakesh.yadav@psb.co.in	ZO ,186, M.P.Nagar, Zone -II , Bhopal [Madhya Pradesh] – 462011
5	Chandigarh	Sh. Safalya Barpanda	Chief Manager	9717492963	safalya.barpanda@psb.co.in	ZO- Chandigarh, SCO 84-91, (2nd Floor) Bank Square, Sector 17-B,Chandigarh (UT)- 160017
6	Chennai	Sh. Arjun Singh	Chief Manager	9050125667	arjun.singh@psb.co.in	ZO Chennai, Spencer Towers,1^stFloor, 770-A,Anna Salai, Chennai-600002
7	Dehradun	Ms. Tanu Aggarwal	Chief Manager	8447539253 , 0135-2642281	tanuaggarwal@psb.co.in	ZO Dehradun, 30 Mohebewala, I&S Building ,Saharanpur Road, Dehradun -248002
8	Delhi-I	Ms. Kumud Dhall	Chief Manager	9953759106	kumud.dhall@psb.co.in	Building No.2 ,ZO Delhi -I , SidharthaEnclave,AshramChowk ,New Delhi-110014
9	Delhi-Ii	Sh. PRAMOD SAXENA	Chief Manager	7838934452 , 011-45095330	pramod.saxena@psb.co.in	ZO-II, B-38-39, Industrial Area, Phase -II, Naraina, New Delhi-110028
10	Faridkot	Sh. Vikram Kumar Yadav	Sr. Manager	01639-502079 , 8376007639	vikram.yadav@psb.co.in	ZO Faridkot, Red Cross Bhawan, Sadiq Chowk,Faridkot – 151203
11	Gandhi Nagar	Sh. Devpreet Singh	Chief Manager	0175-5030767	dev.singh@psb.co.in	Unit No.4, Tower No.1 Gift City,Gandhinagar 382355
12	Gurdaspur	Sh. Gurdeep Singh	Chief Manager	8427101080	gurdeep.singh2@psb.co.in	ZO , 435/7,Civil Lines, Gurdaspur – 143521
13	Gurgaon	Ms. Priyanka Sahani	Chief Manage	9811425720 , 0124-4843536 , 0124-4843537	priyanka.sahni@psb.co.in	Zonal Office Gurgaon Institutional Plot No.151,Sector 44, Gurgaon -122003, (Haryana)
14	Guwahati	Sh. Nalin Lochan Deo	Chief Manager	9031088850	nalin.deo@psb.co.in	ZO , #42,MG Road, Riverside , Uzan Bazar,Guwahati-781001.
15	Hoshiarpur	Sh. Naresh Chander	Chief manager	01882-502382 , 9463906423	naresh.chander@psb.co.in	ZO Hosiharpur, SCO – 23, Scheme No. 11,Chandigarh Road, Hoshiarpur, Punjab – 146001
16	Jaipur	Smt. Shikha Sharma	Chief Manager	9643894580 , 0141-2358350	shikha.sharma@psb.co.in	ZO- Jaipur,30-31Mohan Tower, Prince Road,Vdyut Nagar, Jaipur Rajasthan .302021
17	Jalandhar	Sh. Gian Chand	Chief Manager	0181-5015607	gyan.chand@psb.co.in	ZO Model Town Jalandhar-144001.
18	Kolkata	Sh. Amitava Talukdar	Asst. Gen. Manager	8427112424	amitva.talukdar@psb.co.in	ZO Kolkata, Continental Chambers 1^stFloor,14/15,Old Court House Street HemantaBasuSarani), Kolkata-700001.
19	Lucknow	Sh. Tarun Kanti Roy	Asst. Gen. Manager	8479981988	tarun.roy@psb.co.in	ZO,1^st Floor,Plot No-CP/47A, Satguru Tower,Sitapur Road Yojana,Sector-E,Janakipuram,Lucknow-226021
20	Ludhiana	Sh. Anjul Jaiswal	Chief Manager	8929355394	anjul.jaiswal@psb.co.in	ZO Ludhiana, Noble Encl., 5^th Floor, Bhai Bala Chowk, Ludhiana-141001
21	Mumbai	Sh. Shudhir Kumar Singh	Chief Manager	8604150597	shudhir.singh@psb.co.in	ZO – Mumbai, 27/29, Ambalal Doshi Marg Fort Mumbai -400001.
22	Noida	Sh.Gajendra Kothari	Chief Manager	0120-4314044 , 9414157196	gajendra.kothari@psb.co.in	ZO- Noida, Plot No1/A Block C ZO Sec-63 Noida
23	Patiala	Sh. Sunder Lal	Chief Manager	0175-5030767 , 9518865993	sunder.lal@psb.co.in	Zonal Office, Rajbaha Road Patiala-147001.
24	Panchkula	Ms. Jayasree Samayamantl	Chief Manager	0175-5030767 , 9518865993	jayasree.samayamantl@psb.co.in	Zonal Office, Rajbaha Road Patiala-147001.
25	Vijayawada	Sh. Somanath Moharana	Chief Manager	9888096244	somanath.moharana@psb.co.in	R K Galleria, Ring Road, Srinivasanagar Bank Colony, Vijyawada- 520010

International Banking Divisions Branches (IBD)

Sr No.	Name of Centre	Contact No.	Email address	Address
1	I BD, New Delhi	011-23315134	ibd.delhi@psb.co.in	6 ,Scindia House, New Delhi-110001
2	IBD, Ludhiana	0161-2540147	ibd.ludhiana@psb.co.in	Gill Road, Millar Ganj, Ludhiana – 141003
3	IBD, Jalandhar	0181-5015629	ibd.jalandhar@psb.co.in	Opp. Nehru Garden, GT Road, Jalandhar- 144001
4	IBD, Agra	0562-2521430	ibd.agra@psb.co.in	Sanjay Palace, Agra-282002
5	IBD, Kolkata	033-22104357	ibd.kolkata@psb.co.in	14/15, Old Court House Street, Kolkata – 700001
6	IBD, Tirupur	0421-2243409	ibd.tirupur@psb.co.in	32, MG Pudur, 1^st Street, PB No.360, Tirupur – 641604
7	IBD, Chennai	044-28493173	ibd.chennai@psb.co.in	770-A, Anna Salai, Spencer Tower, Chennai- 600020

For NRI Query

Contact No.: 18005695577,
+91-11-25788401 (For Dedicated NRI),
120-6038811(For NRI Customers Only),
011-25728462, 011-25850059
Email: nrihelpdesk@psb.co.in , ho.fex@psb.co.in
Address: Punjab & Sind Bank
H.O. Foreign Exchange Department
3^rd Floor, 21-Rajendra Place
New Delhi-110008

Swift Branch Contact Details

Sr No.	Name of Centre	Swift code	Contact No.	Email	Address
1	HO Forex, New Delhi	PSIBINBB005	011-25728468	ho.forex@psb.co.in	3^rd Floor, Bank House, 21,Rajendra Place,New Delhi-110008
2	Nehru Place, New Delhi	PSIBINBB007	011-26436745	d0388@psb.co.in	91, Bhandari House, Nehru Place, New Delhi – 110019
3	IBD, New Delhi	PSIBINBB006	011-23315134	ibd.delhi@psb.co.in	6, Scindia House, New Delhi-110001
4	Fort, Mumbai	PSIBINBB002	022-22651039	b0385@psb.co.in	Somani Building, British Hotel Lane, Fort, Mumbai – 400023
5	Opera House, Mumbai	PSIBINBB004	022-23690936	b0117@psb.co.in	78, Girgaum Road, Opera House, Mumbai – 400004
6	Masjid Bunder, Mumbai	PSIBINBB003	022-23440060	b0476@psb.co.in	137/139, Kazi Sayeed Street, Mumbai – 400003
7	IBD, Ludhiana	PSIBINBB011	0161-2540147	ibd.ludhiana@psb.co.in	Gill Road, Millar Ganj, Ludhiana – 141003
8	IBD, Jalandhar	PSIBINBB010	0181-5015629	ibd.jalandhar@psb.co.in	Opp. Nehru Garden, GT Road, Jalandhar- 144001
9	Hall Bazar, Amritsar	PSIBINBB017	0183-5057570	a0001@psb.co.in	Chowk Phawara, Hall Bazar, Amritsar – 143001
10	IBD, Agra	PSIBINBB020	0562-2521430	ibd.agra@psb.co.in	Sanjay Palace, Agra-282002
11	IBD, Kolkata	PSIBINBB009	033-22104357	ibd.kolkata@psb.co.in	14/15, Old Court House Street, Kolkata – 700001
12	IBD, Tirupur	PSIBINBB018	0421-2243409	ibd.tirupur@psb.co.in	32, MG Pudur, 1^st Street, PB No.360, Tirupur – 641604
13	IBD, Chennai	PSIBINBB008	044-28493173	ibd.chennai@psb.co.in	770-A, Anna Salai, Spencer Tower, Chennai- 600020
14	Sector 17C, Chandigarh	PSIBINBB019	0172-5011793	zo.chandigarh@psb.co.in	SCO 79\81, Sector – 17C, Chandigarh – 160017
15	Andheri, Mumbai	PSIBINBB021	022-28321437 , 022-28215247 , 022-28375247	b0499@psb.co.in	101, Shaheed Bhagat Singh Road,Kurla Road,Andheri (East)Mumbai-400059
16	Kailash Colony, New Delhi	PSIBINBB023	011-29238649 , 011-29243043	d0044@psb.co.in	HS-18,Kailash Colony Market, New Delhi-110048
17	Chandni Chowk,Delhi	PSIBINBB022	011-23862751 , 011-23860470	d0007@psb.co.in	Fountain Chandni Chowk, Delhi-110006
18	Mandi Gobindgarh	PSIBINBB024	01765-256570	g0197@psb.co.in	Distt. Fatehgarh Sahib, Patiala
19	Rajendra Place, Delhi	PSIBINBB606	011-25711836	d0606@psb.co.in	21,Bank House,PSIBINBB606 Ground Floor, Rajendra Place, New Delhi
20	H.Block	PSIBINBB130	011-23321229	d0013@psb.co.in	Connaught Place ,New Delhi
21	Fatehpuri	PSIBINBB482	011-26962721	d0482@psb.co.in	Main Market Fateh Puri,Delhi
22	Panipat	PSIBINBB226	0180-2649793	p0226@psb.co.in	G.T. Road,Panipat
23	Jaipur	PSIBINBB135	0141-5113620	J0135@psb.co.in	Station Road,Jaipur
24	MG Road Surat	PSIBINBB631	0261-2438810	s0305@psb.co.in	M.G.Road, Lal Gate, Surat
25	Kalba Devi,Mumbai	PSIBINBB431	022-22054566	b0431@psb.co.in	Kalba Devi, Mumbai
26	J.C.Road,Bangalore	PSIBINBB162	080-22224827	b0162@psb.co.in	J.C.Road,Bangalore
27	Sabun Bazar Ludhiana	PSIBINBB025	0161-5068054	l0002@psb.co.in	Sabun Bazar Ludhiana
28	Timber Market, Kirti Nagar	PSIBINBB392	011-25103785	D1392@psb.co.in	Timber Market, Kirti Nagar
29	IFB Ludhiana	PSIBINBB147	0161-5068261	ifb.ludhiana@psb.co.in	Dholewala Chowk, Industrial Area, Ludhiana

Vigilance Officer Contact Details

Contact No.: 011-40175106
Email: cvo@psb.co.in
Address: Punjab & Sind Bank
3^rd Floor, Office Block-III, NBCC,
East Kidwai Nagar, New Delhi-110023

Form Center

Office Address

S. No.	Name of Centre	Email	Address
1	Head Office	ho.customerexcellence@psb.co.in	21, Rajendra Place, New Delhi-110008
2	Corporate Office		NBCC Office Complex, Block 3, East Kidwai Nagar, New Delhi – 110023

Social Links

Embassy of India, Tehran Contact Numbers

Embassy of India, Riyadh Contact Numbers

Embassy of India, Phnom Penh Contact Numbers

Embassy of India, Reykjavik Contact Numbers

Embassy of India, Sofia Contact Numbers

Indian Overseas Bank Customer Care Number – 1800 425 4445

Punjab & Sind Bank Toll Free Customer Care Number – 1800 419 8300

PNB Customer Care Numbers – 1800 1800

Central Bank of India Customer Care Number – 1800 3030

IDBI Bank Customer Care Number – 1800 209 4324

Indian Bank Customer Care Number – 1800 425 00 000

Canara Bank Customer Care Number – 1800 1030

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Embassy of India, Juba Contact Numbers

Embassy of India, Washington Contact Numbers

Eden Garden Stadium Contact Number

High Commission of India, Port Moresby Contact Numbers

Embassy of India, Yangon Contact Numbers

Embassy of India, Poland & Lithuania Contact Numbers

Embassy of India, Washington Contact Numbers

East Coast Railway Stadium Bhubaneswar, Odisha Contact Number

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

24/7 availability: Especially important for essential services.
Multilingual support: Helps businesses cater to a wider customer base.
IVR (Interactive Voice Response) systems: Help direct calls to the right department.
Call-back options: For when call volumes are high, showing respect for the customer’s time.
Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

Visit the company’s official website.
Check the official mobile app.
Look for numbers listed on product packaging or billing statements.
Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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