Embassy of India, Riyadh Contact Numbers

Customer Care Number

Embassy of India, Riyadh Contact Numbers

Organization:

  • eoiriyadh.gov.in

International Numbers(s):

800 247 1234 (Toll Free Number)
00-966-11-4884697/00-966- 542126748 (Helpline No. – If calling from India)
+966 11 488 4144 (For Consular Services)

Website:

      Working Hours

      Working hours 9.00 am to 5.30 pm 
      Working Days Sunday to Thursday
      Weekly Holidays Friday & Saturday
      Other Holidays As per “List of Holidays”

      Consular Detail

      Working Hours: 9.00 am to 12.30 pm

      Contact Details

      • Tel: 8002471234 (Toll Free No.)
      • Help Line (if Calling From India) 00966-11-4884697/ 00966 542126748 (Mobile with WhatsApp)
      Departments Contact Details
      Visa & OCI cards Visa  &  
      OCI  Cards      		 00-966-11- 481 9932 (Direct)
      00-966-11- 488 4144
      Ext 205
      00-966-11- 488 4691
      Passport matters
      passport assistance      		 00-966-11- 488 4144
      Ext 313
      00-966-11- 488 4691
      Lost passport,
      Change of name,
      Late renewal, Citizenship,
      Marriage and Attestation
      Lost  Passport , 
      Name  Change , 
       Late Renewal , 
      Citizenship , 
      Marriage &  Attestation      		 00-966-11- 488 4144
      Ext 116 or 101,
      00-966-11- 488 4691
      Embassy Telephone
      embassy phone        		 00-966-11-4884144
      00-966-11- 4884691
      (for all except Community Welfare matters)
      24 Hours Helpline numbers
      24 Hour Helpline Number        		 00-966-11-4884697
      00-966- 542126748 (Mobile with WhatsApp)
      800 247 1234 (Toll Free Number)
      Labour issues  
      labor assistance        		 00-966-11- 480 4554 (Direct)
      00-966-11- 488 4144
      Ext 103, 118
      00-966-11- 488 4691
      NOC in death cases
      dying assistance      		 00-966-11- 488 4144
      Ext 191
      00-966-11- 488 4691
      E-migrate issues
      E – Migrate Assistance      		 00-966-11- 281 4770 (Direct)
      00-966-11- 488 4144
      Ext 113
      00-966-11- 488 4691
      Education related issues
      educational assistance          		 00-966-11- 4884784 (Direct)
      00-966-11- 488 4144
      Ext 114
      00-966-11- 488 4691
      Commercial/Trade queries
      commercial / business  related          		 00-966-11- 4884189 (Direct)  
      00-966-11- 488 4144
      Ext 228
      00-966-11- 488 4691
      • Telephone Numbers : 00-966-11-488 4697 
        Help Desk during office hours (On Working days :Sunday to Thursday)
      • Consular Wing
        00-966-11-488 4144 / 488 4691

      Consular Service

      Registration of Indian Nationals

      Centers For Submitting Visa Application

      Locations Contact Coordinates Timings
      Al Hada
      District
      Riyadh      		 Submission Place:
      Vfs Global-2591
      Al Hada District
      Besides Courtyard Mariott Hotel
      Riyadh, Kingdom Of Saudi Arabia.


      		 Submission of Visa applications: 
      0830 hrs -1500 hrs(Sunday – Thursday)

      Delivery of passports: 
      1500 hrs -1700 hrs on all working days as above.

      Lunch hours: 
      1230 hrs – 1330 hrs.
      Al
      Khobar

      India Passport and Visa  Application
      Centre(IPVAC),
      2nd Floor
      Al Katheery Centre
      Opposite SABB Bank Al Rakha
      Al Khobar.
      Call Centre Phone No.: 920006139
      E-Mail Id: info.inriyadh@vfshelpline.com

      		 Submission of Visa applications:
      0830 hrs – 1500 hrs(Saturday – Wednesday)

      Delivery of Passports:
      1500 hrs -1700 hrs on all working days as above.
      Jubail India Passport Application Centre,
      VFS Global, Ground Floor,
      Al Khater Business Center-2,
      Opp. Jubail Mall, Madinah Al
      Munawarah St., Jubail      		 Submission of Visa applications:
      08:30 – 15:00 (Saturday – Wednesday)
      Delivery of passports: 
      1500 hrs – 1700 hrs on all working days
      Buraidah India Passport Application Centre,
      VFS Global, 40th Street,
      Opp. Jawasath, Buraidah.      		 Submission of Visa applications:
      08:30 – 15:00 (Sunday – Thursday)
      Delivery of passports: 
      1500 hrs – 1700 hrs on all working days

      Officers Contacts

      Designation Name Telephone 
      (
      +966-11
      )      		 Email
      Chargé d’Affaires a.i. Mr. N. Ram Prasad 4884698 dcm.riyadh@mea.gov.in
      Counsellor (Community
      Welfare)      		 Mr. M.R. Sajeev 4884032 cw.riyadh@mea.gov.in
      Counsellor (Consular) Mr. Akshay Joshi 4884136 counsellor.riyadh@mea.gov.in
      Defence Attache Col. G.S. Grewal, SC 4884038 def.riyadh@mea.gov.in
      Second Secretary
      (Political)      		 Mr. Sundeep Kaushal 2810388 pol.riyadh@mea.gov.in
      Second Secretary
      (Economic & Commerce)      		 Ms. Ritu Yadav 4884784 com.riyadh@mea.gov.in
      Second Secretary
      (Political, AKAM & Education)      		 Mr. Muhammed
      Shabeer K      		 2811696 edu.riyadh@mea.gov.in 
      Second Secretary
      (Consular & Visa)      		 Mr. Prem Selwal 4884764 cons1.riyadh@mea.gov.in
      Second Secretary (CW) Mr. Anil Raturi 2815187 dr.riyad@mea.gov.in
      Head of Chancery Mr. Sunil Kumar hoc.riyadh@mea.gov.in
      Second Secretary (Jail &
      Tarheel)      		 Mr. Bibhuti
      Nath Pandey      		  4816348 jail.riyadh@mea.gov.in
      Second Secretary
      (Press, Information & Culture)      		 Mr. Moin Akhtar 4884206 pic.riyadh@mea.gov.in 

      Address

      P.O.Box No. 94387
      Riyadh- 11693,
      Saudi Arabia

      Social Links

      FIND MORE CUSTOMER CARE NUMBER

      The Importance of Customer Care Numbers in Modern Business

      What is a Customer Care Number?

      A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

      Why Are Customer Care Numbers Important?

      1. Direct Communication

      A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

      2. Builds Trust and Loyalty

      Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

      3. Efficient Problem Resolution

      For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

      4. Emergency Support

      Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

      Key Features of Good Customer Care Services

      • 24/7 availability: Especially important for essential services.

      • Multilingual support: Helps businesses cater to a wider customer base.

      • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

      • Call-back options: For when call volumes are high, showing respect for the customer’s time.

      • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

      The Evolution of Customer Support

      While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

      How to Find the Right Customer Care Number

      Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

      • Visit the company’s official website.

      • Check the official mobile app.

      • Look for numbers listed on product packaging or billing statements.

      • Avoid numbers shared through unverified forums or third-party websites.

      Conclusion

      The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

      Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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