Council for Insurance Ombudsman (CIO) Centres Contact Numbers

Customer Care Number

Council for Insurance Ombudsman (CIO) Centres Contact Numbers

Organization:

  • cioins.co.in

Website:

Contact Details of Ombudsman Centres

Sr No. Centre Contact No. Email Jurisdiction Address
1 Ahmedabad
079-25501202
 bimalokpal.ahmedabad@cioins.co.in Gujarat, Dadra & Nagar Haveli, Daman and Diu. Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad – 380 001.
2 Bengaluru
080-26652049
 bimalokpal.bengaluru@cioins.co.in Karnataka. Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, 1st Phase, Bengaluru – 560 078.
3 Bhopal

0755-2769202
,
0755-2769203

 bimalokpal.bhopal@cioins.co.in Madhya Pradesh, Chhattisgarh. 1st floor, “Jeevan Shikha”, 60-B,Hoshangabad Road, Opp. Gayatri Mandir, Bhopal – 462 011.
4 Bhubaneswar
0674-2596461
,
0674-2596455

0674-2596429
,
0674-2596003
 bimalokpal.bhubaneswar@cioins.co.in Odisha. 62, Forest park, Bhubaneswar – 751 009.
5 Chandigarh
0172-2706468
 bimalokpal.chandigarh@cioins.co.in Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh. Jeevan Deep Building SCO 20-27,
Ground Floor Sector- 17 A, Chandigarh – 160 017.
6 Chennai
044-24333678
 bimalokpal.chennai@cioins.co.in Tamil Nadu, Puducherry Town and Karaikal (which are part of Puducherry). Fatima Akhtar Court, 4th Floor, 453,Anna Salai, Teynampet, Chennai – 600 018
7 Delhi
011-23213504
,
011-23232481
 bimalokpal.delhi@cioins.co.in Delhi & following Districts of Haryana – Gurugram, Faridabad, Sonepat & Bahadurgarh. 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002.
8 Guwahati
0361-2602205
,
0361-2631307
 bimalokpal.guwahati@cioins.co.in Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(Assam)
9 Hyderabad
040-23312122
,
040-23376991
,
040-23328709
,
040-23325325
 bimalokpal.hyderabad@cioins.co.in Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry 6-2-46, 1st floor, “Moin Court”, Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad – 500 004.
10 Jaipur
0141-2740363
 bimalokpal.jaipur@cioins.co.in Rajasthan. Gr. Floor, Jeevan Nidihi- II, Bhawani Singh Road, Jaipur -302 005.
11 Kochi
0484-2358759
 bimalokpal.ernakulam@cioins.co.in Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja’s College Ground,M.G.Road, Kochi – 682 011.
12 Kolkata
033-22124341
 bimalokpal.kolkata@cioins.co.in West Bengal, Sikkim, Andaman & Nicobar Islands. Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, Kolkata – 70072
13 Lucknow
0522-3500613
 bimalokpal.lucknow@cioins.co.in Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow – 226 001.
14 Mumbai

022-69038827
,
022-69038831
,
022-69038833

 bimalokpal.mumbai@cioins.co.in Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and areas of Navi Mumbai. 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai – 400 054.
15 Noida
0120-2514253
 bimalokpal.noida@cioins.co.in State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.
16 Patna
0612-2547068
 bimalokpal.patna@cioins.co.in Bihar, Jharkhand. 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001.
17 Pune
020-24471175
 bimalokpal.pune@cioins.co.in State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030.
18 Thane   bimalokpal.thane@cioins.co.in Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai, M/East, M/West, N, S and T.” 2nd Floor,Jeevan Chintamani Building, Vasantrao Naik Mahamarg, Thane (West)

Parent Article: 

Council for Insurance Ombudsmen (CIO) Customer Care Numbers

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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