Organization:
- eko.in
All India Number(s):
0124-4566 200 (Help Line No, 8 am – 8 pm)
0124-438 5445 (Customer care, 7 am – 11 pm)
Website:
Email:
- cs@eko.co.in (Customer care)
Important Links:
Grievance Redressal Mechanism
Level 1
Customer can complain through the following mediums:
- Call us at Helpline No. :0124 456 6200(8am to 8 pm)
- Through Email : cs@eko.co.in
Level 2
- If the complaint is not resolved satisfactorily within 7days, Write to Head of Customer Care at : Eko India Financial Services Pvt. Ltd. , 3rd Floor, Phase 2 Building,Plot No. 34, Institutional Area Sector 44, Gurgaon-122 003, Haryana.
- Email ID : grievance@eko.co.in
Level 3
- If Customer is still not satisfied or delay in response within maximum seven days,
You can contact our Nodal Officer at (Mr. Abhinav Sinha) Eko India Financial Services Pvt. Ltd., 3rd Floor, Phase 2 Building, Plot No. 34, Institutional Area Sector 44, Gurgaon-122003, Haryana - Mobile No : 9654280988
- Email ID : nodaldesk@eko.co.in
Office Address
Eko India Financial Services Pvt. Ltd.,
3rd Floor, Phase 2 Building,
Plot No. 34, Institutional Area Sector 44,
Gurgaon-122003, Haryana
Social Media Support
Many users find fast resolutions via social media. Tag @Eko.in Customer Care Number – 0124-4566 200 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.