Central Depository Services (CDSL) Customer Care Number

Central Depository Services (CDSL) Customer Care Number

Organization:

  • cdslindia.com

All India Number(s):

022-2305 8640 (For Contact Support)
022-2305 8624 (For Alternate Contact Support)
02223058639(For General Query)
022-2305 8642 (For General Information)

iOS App:

Android App:

Website:

Email:

Important Links:

Regional Offices

Sr.No. Regional Office Name of Official Contact No. Email Address
1 Ahmedabad Utpal Shah
9512524244
utpals@cdslindia.com Central Depository Services (India) Limited, 203/204, Abhishree Avenue, 2nd floor, Near Nehru Nagar Circle, S.M.Road, Ambavadi, Ahmedabad – 380 015, Gujarat.
2 Bengaluru C.S.Harisha
9902103263
csharisha@cdslindia.com Central Depository Services (India) Limited, C-02, 2nd Floor, Jain Heights Solus1, J C Road 1st Cross Bengaluru-560 027
3 Chennai Karthik B
9445944564
karthikb@cdslindia.com Central Depository Services (India) Limited, BSE Investor Service Centre “IMPERIAL” A -Towers, 8th Floor 610, Anna Salai, Teynampet Near Teynampet Metro Station Chennai -600 018
4 Hyderabad Shiva Prasad Venishetty
040-48510926
shivap@cdslindia.com Central Depository Services (India) Limited, 101, Imperial Tower, Opp. Ameerpet Metro Station, Ameerpet, Hyderabad.- 500082
5 Indore Krishna Gupta
9009529530
krishnag@cdslindia.com Central Depository Services (India) Limited,320, Ratnamani Complex, 7/1, New Palasia, Indore-452001.
6 Jaipur Yashwant Gupta
0141-4069404
yashwantg@cdslindia.com Central depository Services India Ltd, Office no.602, 6th Floor, KJ City Tower, Ashok Marg, C-Scheme, Jaipur-302001 Rajasthan
7 Kanpur Devesh Dhar Dubey
9793636608
deveshd@cdslindia.com Central Depository Services (India) Limited, Padam Towers- II, 14/113, Cabin no. 369, Third Floor, Civil Lines, Kanpur Nagar, Kanpur-208001, Uttar Pradesh
8 Kochi Shibunath T.
9895449539
shibunatht@cdslindia.com Central Depository Services (India) Limited, BSE Investors Service Centre, Sree Lakshmi Tower, 2nd Floor , Ravipuram Road , Ravipuram Ernakulam , Kerala Pin Code -680016
9 Kolkata Moloy Biswas
9073980266
moloyb@cdslindia.com Central Depository Services (India) Limited, Unit No -A1 (II) and A1 (III), Block -A, 01st Floor, 22 Camac Street (Abanindranath Thakur Sarani), Kolkata -700 016, West Bengal.
10 Ludhiana Inderjit Singh
9872603304
inderjitp@cdslindia.com Central Depository Services (India) Limited, 214, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana -141 001, Punjab.
11 New Delhi Amitkumar Jain
011-25782118
amitj@cdslindia.com Central Depository Services (India) Ltd, 101, 1st Floor, Aggarwal Corporate Tower, Plot No. 23, District Center, Rajendra Place, New Delhi–110008.
12 Pune Ms.Ashwini Thorat
020-24321762
ashwinit@cdslindia.com Central Depository Services (India) Limited, Office no. 15, 1st floor, Global Trade Centre, 1/1, Rambaug Colony, (above HDFC Bank), L.B.S Marg, Navi Peth, Pune – 411030, Maharashtra

Mumbai Offices

SR.No. Service / Activity Department Contact No. Email
1 Account Opening / PAN Check / Miscellaneous Operations
022-62343601
masters@cdslindia.com ,
masters@cdslindia.com
2 Benpos/ ISIN level Freeze-Unfreeze Operations
022-62343601
masters@cdslindia.com ,
masters@cdslindia.com
3 DP Billing Operations
022-62343618
bipink@cdslindia.com ,
gulzart@cdslindia.com ,
akshayr@cdslindia.com
4 Branch Closure Branch Consolidation Operations
022-62343567
krutikap@cdslindia.com ,
amoghv@cdslindia.com
5 Pledge Operations
022-62343566
sheltonj@cdslindia.com ,
wenceslausf@cdslindia.com
6 Communiques Operations
022-62343595
cdsops@cdslindia.com
7 Corporate Action IPO Operations
022-62343589
caipo@cdslindia.com
8 Easiadmin Operations
08069144800
easiadmin@cdslindia.com
9 File Formats Back-office Operations
022-62343581
testingteam@cdslindia.com
10 Bank details (MICR IFSC) Operations
022-62343598
micr@cdslindia.com ,
micr@cdslindia.com
11 Mutual Funds
De-statementization
Re-statementization
Operations
022-62343560
wenceslausf@cdslindia.com ,
sheltonj@cdslindia.com
12 Operating Instructions Operations
Operations
Operations
022-62343595
cdsops@cdslindia.com ,
cdsops@cdslindia.com ,
cdsops@cdslindia.com
13 Settlement Operations
022-62343566
amoghv@cdslindia.com ,
sheltonj@cdslindia.com ,
krutikap@cdslindia.com ,
wenceslausf@cdslindia.com
14 Training Business Development -New Projects
022-62343241
training@cdslindia.com
15 G-sec Operations
022-62343603
gsec@cdslindia.com
16 Business Development – Mumbai Business Development
022-62343255
anandt@cdslindia.com ,
vikasb@cdslindia.com ,
kunalp@cdslindia.com
17 Investor Awareness Programmes [IAPs] IPF
022-62343238
iap@cdslindia.com
18 IT Networking Information Technology
022-62343345

ashishs@cdslindia.com ,
jeeneshp@cdslindia.com ,
sagard@cdslindia.com ,
shrikantk@cdslindia.com ,
srohit@cdslindia.com
19 Customer Care Operations For Benificary Owner :
080-69144800

For Benificary Owners (Bos)
helpdesk@cdslindia.com
20 Litigation Legal Bye-Laws Arbitration Legal
022-62343134
cdsllegal@cdslindia.com ,
shilpitas@cdslindia.com ,
sdhanashree@cdslindia.com
21 Audit and Compliance Audit, Inspection & Compliance
022-62343075
harshadaj@cdslindia.com ,
aditin@cdslindia.com ,
karunat@cdslindia.com ,
poojat@cdslindia.com ,
mallikam@cdslindia.com
22 ISIN Creation Admission Cell
022-62343123
rupalip@cdslindia.com ,
rensin@cdslindia.com ,
harshalk@cdslindia.com ,
nisham@cdslindia.com ,
bhalchandrai@cdslindia.com
23 RTA Change Operations
Operations
Operations
022-62343599
masters@cdslindia.com
24 DP Admissions Admission Cell
022-62343109
neetap@cdslindia.com ,
lancyl@cdslindia.com ,
sagarp@cdslindia.com
25 Issuer Admissions Admission Cell
022-62343120
kaveetar@cdslindia.com ,
vinitik@cdslindia.com ,
vaishalim@cdslindia.com ,
premsagarv@cdslindia.com ,
omkarp@cdslindia.com ,
ajayk@cdslindia.com ,
bhaktij@cdslindia.com ,
vishals@cdslindia.com ,
pranaliv@cdslindia.com ,
tyronned@cdslindia.com
26 Investor Grievances (Scores complaints) Investor Grievance
022-62343072
anils@cdslindia.com ,
durgeshg@cdslindia.com ,
rajm@cdslindia.com ,
truptit@cdslindia.com ,
chrisellea@cdslindia.com ,
yogitag@cdslindia.com ,
harshadb@cdslindia.com ,
dharmikb@cdslindia.com ,
sushantc@cdslindia.com
27 Issuer Billing Issuer Billing
022-62343620
issuerbilling@cdslindia.com
28 International Relations / Media relations
022-62343702
sandhyad@cdslindia.com ,
communications@cdslindia.com
29 System Driven Disclosure System Driven Disclosure
022-62343610
sdd@cdslindia.com
30 e-Voting Operations-evoting
022-62343257
helpdesk.evoting@cdslindia.com,
helpdesk.evoting@cdslindia.com,
bhushanw@cdslindia.com ,
deborshic@cdslindia.com
31 Green Initiative: Sending of e-Notices & e-Annual Reports on behalf of companies Operations-Green initiative
022-62343622
greeninitiative@cdslindia.com
32 New Projects Business Development -New Projects
022-62343243
np@cdslindia.com
33 Admission of Alternative Investment Funds (AIFs) AIF
022-62343261
aifbd@cdslindia.com
34 Unlisted Issuer Admission Business Development
022-62343259
deborshic@cdslindia.com ,
bhushanw@cdslindia.com
Overall Incharge
35 Operations
022-62343560
nileshs@cdslindia.com ,
prashantk@cdslindia.com ,
viniferk@cdslindia.com ,
sheltonj@cdslindia.com
36 Business Development
022-62343231
avinashs@cdslindia.com
37 Information Technology
022-62343378
chandrap@cdslindia.com
38 Audit and Compliance
022-62343053
lathan@cdslindia.com
39 Investor Grievance Cell and SCORES Complaints
022-62343053
lathan@cdslindia.com
40 DP Admission Cell
022-62343130
rupalik@cdslindia.com
41 Issuer Admission Cell
022-62343130
rupalik@cdslindia.com

Other Email

Sr. No Department Email
1 Evoting Helpdesk helpdesk.evoting@cdslindia.com
2 Issuer billing and Recovery Helpdesk Issuerbilling@cdslindia.com
3 e-mailing to BOs / Issuers greeninitiative@cdslindia.com
4 MICR and IFSC and PINCODE Updation micr@cdslindia.com
5 survelliance – Demat account freeze related queries survelliance@cdslindia.com
6 Benpos, Freeze and Freeze of Issuers, PAN modification, DP / RTA / ISSUER modifications, Static data and Demat and Remat queries masters@cdslindia.com
7 Easi/Easiest easiadmin@cdslindia.com
8 Communiques cdsops@cdslindia.com
9 CPE training registration cpe@cdslindia.com
10 SDD related queries sdd@cdslindia.com
11 File formats related queries testingteam@cdslindia.com
12 Settlement queries operations@cdslindia.com
13 Assignment of DPs transfer@cdslindia.com
14 Statement sent by CDSL dots@cdslindia.com
15 Corporate Actions caipo@cdslindia.com
16 G-Sec queries g-sec@cdslindia.com
17 Basic Service Demat Account (BSDA) bsda@cdslindia.com
18 IEPF Queries iepf@cdslindia.com
19 Issuer / ISIN Admission issueradmission@cdsindia.com
20 Legal (Bye Laws/ Arbitration/ Litigation) cdsllegal@cdslindia.com

For Complaint

Officers Contact Details

Sr. No Department Contact No. Email
1 Designation Officers
022-62343129
companysecretaryteam@cdslindia.com
2 Compliance officer/ Nodal Officer (IEPF)
022-62343001
shareholders@cdslindia.com

Registered Office

Central Depository Services (India) Limited.,
Marathon Futurex, A-Wing, 25th floor,
NM Joshi Marg, Lower Parel, Mumbai 400013
Contact No.: 022-23023333, 022-23058663 022-23002041 022-23002033
Email: easiadmin@cdslindia.com
Fax: 022-23002043

Social Sites

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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