Organization:
- hfs.in
All India Number(s):
022-6209 3493 (For Contact Support)
Website:
Email:
- wecare@hfs.in (For Query)
Important Links:
Grievance /Complaint
Level 1
- If you have any query and complaint firstly, you have to call 022-62093493 or email at wecare@hfs.in .
- You can also visit your nearest branch and can approach Branch Manager.
- You can also write to:
- Customer Service,
Hiranandani Financial Services Private Limited,
9th Floor, Sigma Building, Technology Street,
Hiranandani Business Park, Powai, Mumbai- 400076.
- Customer Service,
Level 2
- If you are not satisfied by the response, then you can contact to the Grievance Redressal Officer (GRO)
- Grievance Redressal Officer & Nodal Officer
Telephone No.: 022-62093488
Email – dheeraj.mittal@hfs.in - Your complaints are resolved within 30 days of receipt of complaint.
- Grievance Redressal Officer & Nodal Officer
Level 3
- In case a grievance / complaint is not resolved within a period of 30 Days, you can approach
- Department of Non-Banking Supervision
The Reserve Bank of India, Mumbai Regional Office,
3rd Floor, RBI Building, Opposite Mumbai Central Railway Station,
Byculla, Mumbai – 400008
Telephone No.: 022-23084121
Fax No.: 022-23022011
Email: dnbsmro@rbi.org.in - You can also lodge your complaint through Complaint Management System (CMS)
- Department of Non-Banking Supervision
Nodal Officer Contact Details
Email: Nodalofficer@hfs.in (Same For All)
| Sr No. | Region | Contact No. | Address |
|---|---|---|---|
| 1 | West | 022-25763789 | 9th Floor, Sigma Building, Hiranandani Business Park, Technology Street, Powai, Mumbai – 400076, Maharashtra |
| 2 | South | 9966366000 | F No. 201, Bhaskar Plaza, 27-23-252, Governer Pet, Revenue Ward 21A, Vijayawada – 520002, Andhra Pradesh |
| 3 | North | 022-25762637 | Office No. 01, First Floor, Gurupragya Sankalp Tower, Near Queens Road Turn, Sirsi Road, Vaishali Nagar, Jaipur-302021, Rajasthan |
| Principal Nodal Officer | |||
| 4 | Corporate Office | 022-25763715 Compliance@hfs.in, pno@hfs.in | 9th Floor, Sigma Building, Hiranandani Business Park, Technology Street, Powai, Mumbai – 400076, Maharashtra |
Area Of Operation Of The Ombudsmen For NBFCs Contacts
| Sr No. | Region | Contact No. | Emails | Address |
|---|---|---|---|---|
| 1 | Chennai | 044-25395964 Fax: 044-25395488 | nbfcochennai@rbi.org.in | C/o Reserve Bank of India Fort Glacis, Chennai-600001 |
| 2 | Mumbai | 022-23028140 Fax: 022-23022024 | nbfcomumbai@rbi.org.in | C/o Reserve Bank of India RBI Byculla Office Building Opp. Mumbai Central Railway Station Byculla, Mumbai-400008 |
| 3 | New Delhi | 011-23724856 Fax: 011-23725219 | nbfconewdelhi@rbi.org.in | C/o Reserve Bank of India Sansad Marg New Delhi-110001 |
| 4 | Kolkata | 033-22304982 Fax: 033-22305899 | nbfcokolkata@rbi.org.in | C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700001 |
Offices Address
| Sr. No. | Offices | Address |
|---|---|---|
| 1 | Corporate Office | 9th Floor, Sigma Building, Sainath Nagar, Technology St Powai Mumbai – 400076 |
| 2 | Registered Office | Hiranandani Financial Services Pvt. Ltd. 514, Dalamal Towers, 211, FPJ Marg, Nariman Point Mumbai-400021 |
Social Media Support
Many users find fast resolutions via social media. Tag @Hiranandani Financial Services Customer Care Number on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.