Organization:
- www.croma.com
Toll Free Number(s):
1800 572 7662 (For Customer Support)
All India Number(s):
040-4651 7910 (For Contact Support)
1860 2662 7662 (For General Enquiry)
94525 94525 (For WhatsApp Support)
IVRS Menu : 1800 572 7662/ 040-4651 7910
Select your preferred language.
- Press 1: For product enquiry and store location
- Press 2: For delivery
- Press 3: For product repair
- Press 4: For installation
- Press 5: For cancellation and other service request
- Press 6: For e-waste disposal
Website:
Email:
- customersupport@croma.com (For General Enquiry)
Important Links:
Return/Refund And Cancellation
- For any query related to return/refund you can contact at 7207666000 or mail at customersupport@croma.com .
- For return you can make a request within 7 days.
- Refund will be only provided if the same product/model is not available in stock.
- You can cancel the order before the order is dispatched.
- For more information, please read .
For Complaint
- For any query/complaint you can contact at customer support or you can mail at customersupport@croma.com .
- You can also fill this Complaint Form .
- If your query/complaint is not been resolved or you are not satistified you can also contact to the officer’s detail given below:
Sr No. | Designation | Contact No. | |
---|---|---|---|
1 | Grievance Officer | 040-46517910 |
grievance.officer@croma.com |
2 | Nodal Officer | 040-46517910 |
nodal.officer@croma.com |
Registered Office
Infiniti Retail Limited,
Unit No. 701 and 702, Wing A, 7th Floor
Kaledonia, Sahar Road, Andheri (East)
Mumbai 400069, India
Fax: 9167613669
Social Media Support
Many users find fast resolutions via social media. Tag @Croma Customer Care Number – 1800 572 7662 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.