Vi Customer Care Number

customer care number

Vi Customer Care Number

Organization:

  • Vodaphone Idea

Toll Free Number(s):

199 (For Enquiries and Requests)
198 (For Complaints)
55666 (For COCP/Enterprise)
1800 123 123 123 (For Sales Enquiries)

All India Number(s):

99200 55666 (For Customer Service)
96542 97000 (For WhatsApp Support 24*7)

Website:

Email:

Important Links:

IVRS Menu: 199 / 198

  • Press 1: To know about current tariff, prepaid bill and best offers
    exclusively for you.
  • Press 2: Data not working unable to make or receive calls,unable to send sms.
  • Press 3: For balance and deduction.
  • Press 4: For caller tunes, DND and other value added services.
  • Press 5: To Report loss of sim, for PUK, to update alternative number,
    for more information on postpaid no. and IVR Language change.
  • Press 6: For DND and International Roaming.

Helpline Details:

Sr No. Vi Helpline Number Details Vi Contact Number
1 Customer Helpline (Short Code)
(from your Vi Mobile Number)		 199
2 Customer Helpline (Long Code) xxxxx12345
3

Complaint Helpline
(from your Vi Mobile Number)

 198
4 Complaint Helpline (Long Code) xxxxxxx198
5 VAS Deactivation 155223
6 Do Not Disturb 1909
7 Data Activation/ Deactivation 1925
8 Televerification
59059
9 Mobile Number Portability Helpline
18001234567
10 COCP/Enterprise <
55666
11 Mobile Number Portability (MNP) Helpline
18001234567

Enquiries and Requests:

Short Code for All circles : 199

Sr No. Clusters Circles Long Code
1 KAP Andhra Pradesh
9848012345
2 KAP Karnataka
9844012345
3 KTN Tamil Nadu
9092012345
4 KTN Kerala
9847012345
5 RAD Delhi
9891012345
6 RAD Rajasthan
9887012345
7 PUH Punjab
9814012345
8 PUH Haryana
9812012345
9 PUH Himachal
Pradesh
9882012345
10 PUH Jammu And
Kashmir
9086012345
11 TUP UP (E)
9889012345
12 TUP UP (W)
9837012345
13 EST Kolkata
9088012345
14 EST Rest of Bengal
9093012345
15 EST Assam
9085012345
16 EST NESA
9089012345
17 EST Orissa
9090012345
18 EST Bihar
9708012345
19 MPC Madhya Pradesh
9826012345
20 MUM Mumbai
9702012345
21 GUJ Gujarat
9824012345
22 MAH Maharashtra
And Goa
9822012345

Complaints:

Short Code for all circles : 198

Sr No. Clusters Circles Long Code
1 KAP Andhra Pradesh
9848009198
2 KAP Karnataka
9844000198
3 KTN Tamil Nadu
9092000198
4 KTN Kerala
9947000198
5 RAD Delhi
8744000198
6 RAD Rajasthan
9887010198
7 PUH Punjab
9781500198
8 PUH Haryana
8684000198
9 PUH Himachal Pradesh
9882900198
10 PUH Jammu And Kashmir
9086046198
11 TUP UP (E)
8576000198
12 TUP UP (W)
8941000198
13 EST Kolkata
9088100198
14 EST Rest of Bengal
9093100198
15 EST Assam
9085000198
16 EST NESA
9089000198
17 EST Orissa
9090000198
18 EST Bihar
9708000198
19 MPC Madhya Pradesh
9826000198
20 MUM Mumbai
9702000198
21 GUJ Gujarat
9824000198
22 MAH Maharashtra and Goa
9822000198

Circle Office Address:

Sr No. Circle Name Circle Office Address
1 Delhi 2nd Floor, A-19 Mcie Mathura Road New Delhi-110076
2 Gujarat Building -A-Corporate Road-Off-S.G.Highway,
Prahladnagar-Ahmedabad, 380015
3 UP (E) Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand,
Gomti Nagar, Lucknow 226010
4 Andhra Pradesh 2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016,
Telangana, India
5 Assam Vodafone Idea Limited Red Den, NH – 37 Katahbari,
Gorchuk, Guwahati, Assam-781035
6 Bihar Sai Corporate Park, Opp.- SSB Office, Rukanpura,
Baily Road, Patna- 800014
7 Haryana Vodafone Idea Limited, Plot No.173 sector 3 HS11DC Industrial Area,
Karnala Haryana 132001
8 Himachal Pradesh Keonthal Complex, Khalini, Shimla – 171002
9 Jammu and Kashmir 3rd Floor Sunny Square, Gangyal,Jammu
10 Karnataka Maruthi Infotec Center, Ground Floor, ‘B’ Block, 11/1,
12/1 Koramangala Intermediate Ring Road Bangalore -560071
11 Kerala 4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre,
Vazhuthacaud, Trivandrum, pin-695014
12 Kolkata PS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091
13 Madhya Pradesh 139-140, Electronic Complex, Pardeshipura, Indore, MP , 452010
14 Maharashtra and Goa Vodafone Idea Limited CTS 11/1B, 1st Floor, Sharda Centre,
Off. Karve Road, Erandwane, Pune – 411004
15 Nesa Red Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam
16 Mumbai Skyline Icon, 1-2 Floor, Andheri-Kurla Road,
Marol Naka, Andheri (East), Mumbai-400 059
17 Orissa Unit41, E 52, Infocity, Chandrasekharpur,
Chandaka Industrial Estate, Bhubaneswar751024, Odisha
18 Punjab C-105, , Industrial Area Ph-VII. Mohali- 160055
19 Rajasthan 1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017
20 Rest of Bengal Vodafone Idea Limited, Srijan Tech Park, 7th floor,
DN -52, Sector- V, Salt Lake City, Kolkata 700091
21 Tamil Nadu PSA Fort, Plot No A1, A2B, Nehru Nagar, 1st Main road,
off. Mahabalipuram Road, Perungudi ,Chennai -600096
22 UP (W) 1st Floor, A-19 Mcie Mathura Road New Delhi-110076

Internet Services Setting:

  • To receive Internet settings, just SMS ALL to 199.
  • Add Mobile Network Troubleshooting Steps :
  • For More Information Please Read.

Appellate Authority:

  • From Monday to Friday, between 10:00 am and 6:00 pm.
  • You must file the appeal within 30 Days for complaint resolution.
  • You need to provide your complaint docket number while contacting the Appellate.
  • The appeal will be decided within 39 working days.
Sr No. State Contact No. Emails Address
(Vodafone Idea Limited)
1 Andhra Pradesh
And Telangana
9948002240
 appellate.ap@vodafoneidea.com 2nd Floor, Varun Towers II, Begumpet, Hyderabad-500016
2 Madhya Pradesh
And Chattisgarh
9713377766
 appellate.mpcg@vodafoneidea.com 139-140 Electronic complex, Pardeshipura, Indore – MP – 452010
3 Assam
9706024365
 appellate.asm@vodafoneidea.com Red Den, Nh – 37 Katahbari, Gorchuk, Guwahati, Assam-781035
4 Maharashtra And Goa
020-71718181
 appellate.mah@vodafoneidea.com CTS 11/1B, 1st Floor,Sharda Centre, Off. Karve Road,
Erandwane, Pune – 411004.
5 Bihar And Jharkhand
9709018279
 appellate.bih@vodafoneidea.com BLOCK A , 3rd Floor, Sai Corporate Park, Rukanpura,
Bailey Road, Opposite SSB Office, Patna-800014
6 Mumbai
9820015713
 appellate.mum@vodafoneidea.com 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol
Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059
7 Delhi And NCR
011-71032211
 appellate.delhi@vodafoneidea.com A-19, Mohan co-operative Industrial Estate, Mathura Road,
Delhi -110044
8 Odisha
9090010078
 appellate.orissa@vodafoneidea.com Unit – 41, E 52, Infocity, Chandrasekharpur, Chandaka
Industrial Estate, Bhubaneswar – 751024
9 Gujarat
7567860602
 appellate.guj@vodafoneidea.com Vodafone Idea House, Building A, Corporate Road, Off.
S.G. Highway, Prahladnagar, Ahmedabad – 380015
10 Punjab
7508012346
 appellate.pun@vodafoneidea.com C 105, Industrial Area, Phase VII Mohali, Punjab – 160055
11 Haryana
9813090003
 appellate.har@vodafoneidea.com Plot No.173 sector 3 HS11DC Industrial Area, Karnala
Haryana 132001
12 Rajasthan
9828996200
 appellate.raj@vodafoneidea.com 1st Floor , Gaurav Tower, Malviya Nagar, Jaipur – 302017
13 Himachal Pradesh
9736297362
 appellate.hp@vodafoneidea.com Keonthal Complex, Khalini, Shimla (HP) 171002
14 Tamil Nadu
9962099625
 appellate.tamilnadu@vodafoneidea.com Tower1, PSA Fort, Plot No. A1 And A2 And B, Nehru Nagar,
1st Main Road, Perungudi, Chennai – 600096
15 JammuandKashmir
9796097979
 appellate.jnk@vodafoneidea.com 3rd Floor, Sunny Square, Gangyal, Jammu – 180010
16 West Bengal
9093118992
 appellate.wb@vodafoneidea.com Srijan Tech Park, 7th floor, DN-52, Sector- V, Salt Lake City,
Kolkata 700091
17 Karnataka
9886047474
 appellate.kar@vodafoneidea.com Ground Floor B Block MarutiInfotech Ctr, Koramangala
Intermediate Ring Rd, AmarJyoti Layout, Bangalore-560071
18 Nesa
9774024365
 appellate.nes@vodafoneidea.com Down Town Diagnostic Centre, Arbuthnot Road, Laitumkhrah,
Shillong-791003, Meghalaya
19 Kerala
9946123456
 appellate.ker@vodafoneidea.com Vodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019
20 UP East
9721980180
 appellate.upe@vodafoneidea.com Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand,
Gomti Nagar, Lucknow 226010
21 Kolkata
9088118992
 appellate.kol@vodafoneidea.com Srijan Tech Park, 7th floor,DN -52, Sector- V, Salt Lake
City, Kolkata 700091
22 UP West
9719143245
 appellate.upw@vodafoneidea.com Sarita Vihar, A19, First Floor, Mohan Co-operative Industrial
Estate, Mathura Road, New Delhi-110044

Prepaid USSD Codes:

Sr. No. Description of service offered USSD Code
1 T20 Product *545*01#
2 Play and Win Challenge *545*02#
3 Score andWin Challenge *545*06#
4 Vikram Stories *545*101#
5 Startalk10 *545*11#
6 Startalk10 *545*111#
7 Missed Call Information *717*30#
8 CRBT *545*21# to *545*29#,*545*701# to *545*709#
9 Ptune *545*45#
10 Mcelchat49(CG) *545*49#
11 Mcelchat49(CG) *545*49#
12 CRBT *545*50# to *545*55# (MUM Only)
13 Sportschat_Event *545*545#
14 Sportschat_Event *545*545#
15 Sports49(CG) *545*7#
16 Sportschat49 *545*71#
17 STAR49 *545*72#
18 Sportsalert0 *545*73#
19 Nyassa_Monthly *545*8#
20 Nyassa Event *545*85#
21 CRBT *545*9#
22 Callertunes *415#
23 Callertunes *526#
24 Callertunes *696#
25 Callertunes *696*49#
26 Callertunes *696*494#
27 Callertunes *888#
28 Callertunes *888*800#
29 Callertunes *888*88#
30 Callertunes *526#
31 Callertunes *567#
32 Callertunes *567*11#
33 Callertunes *567*30#
34 Callertunes *567*305#
35 Callertunes *567*33#
36 Callertunes *567*333#
37 Callertunes *567*368#
38 Callertunes *567*60#
39 Callertunes *567*64#
40 Callertunes *567*8#
41 Callertunes *567*80#
42 Contact USSD alerts
Menu based services		 *007#
43 Contact USSD alerts
Menu based services		 *008#
44 Contact USSD alerts
Menu based services		 *009#
45 Contact USSD alerts
Menu based services		 *010#
46 Contact USSD alerts
Menu based services		 *102#
47 Contact USSD alerts
Menu based services		 *112#
48 Contact USSD alerts
Menu based services		 *123#
49 Contact USSD alerts
Menu based services		 *128#
50 Contact USSD alerts
Menu based services		 *134#
51 Contact USSD alerts
Menu based services		 *147#
52 Contact USSD alerts
Menu based services		 *148#
53 Contact USSD alerts
Menu based services		 *150#
54 Contact USSD alerts
Menu based services		 *151#
55 Contact USSD alerts
Menu based services		 *161#
56 Contact USSD alerts
Menu based services		 *171#
57 Contact USSD alerts
Menu based services		 *181#
58 Contact USSD alerts
Menu based services		 *189#
59 Contact USSD alerts
Menu based services		 *191#
60 Contact USSD alerts
Menu based services		 *201#
61 Contact USSD alerts
Menu based services		 *367#
62 Contact USSD alerts
Menu based services		 *369#
63 Contact USSD alerts
Menu based services		 *500#
64 Contact USSD alerts
Menu based services		 *501#
65 Contact USSD alerts
Menu based services		 *502#
66 Contact USSD alerts
Menu based services		 *511#
67 Contact USSD alerts
Menu based services		 *525#
68 Contact USSD alerts
Menu based services		 *550#
69 Contact USSD alerts
Menu based services		 *566#
70 Contact USSD alerts
Menu based services		 *569#
71 Contact USSD alerts
Menu based services		 *666#
72 Contact USSD alerts
Menu based services		 *786#
73 Contact USSD alerts
Menu based services		 *789#
74 Winbig Challenge *567*7#
75 Play n Win Challenge *777#
76 Games *567*5#
77 Callertune *567#
78 Profile Callertune *567*6#

Office Addresses:

Sr No. Office Contact No. Address
1 Office Address – Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group And Vodafone partnership,
Birla Centurion, 10th Floor, Plot No. 794, B Wing,
Pandurang Budhkar Marg, Worli, Mumbai – 400 030 India
2 Registered address 079-66714000,
Fax: 079-23232251		 Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group And Vodafone partnership,
Suman Tower, Plot No. 18, Sector no. 11, Gandhinagar – 382011

Social Links:

Vi Customer Care Number

Are you searching for the Vi Customer Care Number? You’re not alone! Thousands rely on Vi Customer Care Number daily. Whether it’s a product query, refund issue, or login problem, the Vi Customer Care Number support team is always ready to assist. Let’s help you connect with them faster and easier with our comprehensive contact guide.

Why Contact Vi Customer Care Number?

Vi Customer Care Number deals with a variety of user concerns ranging from order tracking, product information, to billing disputes. Many customers find it easier to resolve issues through direct support rather than navigating FAQs or help docs. By contacting the customer care team, you can avoid confusion, save time, and get personalized assistance. Whether your package is delayed or a refund is stuck, their trained staff is equipped to handle it professionally. They also help with account-related queries, promotional offers, and return policies. The company values customer satisfaction and works continuously to improve its resolution rate. For smooth service and a stress-free experience, their support system is a must-use tool for all customers.

How to Reach Vi Customer Care Number Support

You can connect with Vi Customer Care Number support through their official website, helpdesk portal, verified email ID, live chat, or social media. Their customer care channels are designed to offer convenience, transparency, and real-time assistance. Visit the help section on the site or download their official app for instant access. Social platforms like Twitter and Facebook are also monitored regularly. Depending on your query, they may also offer callbacks or video support. For urgent help, calling their customer care number directly is the most effective option.

Top Reasons Users Call Vi Customer Care Number

  • Late delivery
  • Refund issues
  • Login problems
  • Verification needed
  • Product questions
  • Subscription or renewal help
  • Technical troubleshooting
  • Billing disputes

Tips for Faster Resolution

  1. Keep your order ID or ticket number handy.
  2. Contact during non-peak hours to reduce waiting time.
  3. Use only verified contact numbers or official website links.
  4. Explain your issue briefly but clearly in writing or while calling.
  5. Take screenshots or keep email confirmations ready if applicable.

Updated Contact Info

We regularly update this blog to reflect the latest Vi Customer Care Number and contact methods. For the most accurate details, you should also visit the official Vi Customer Care Number website. Be cautious of outdated or fake helpline numbers found on third-party sites.

Reliable Support Team

Vi Customer Care Number has built a strong reputation for its prompt and professional customer support. Numerous reviews on social media and forums highlight their responsive team and quick problem resolution. Whether you’re a first-time customer or a long-time user, expect courteous and efficient handling of your issues. Their service culture reflects trust, responsibility, and customer satisfaction.

Share Your Experience

We encourage you to share your experience with the Vi Customer Care Number support team. Did they resolve your issue quickly? Was the customer care number responsive? Your feedback helps other users make informed decisions and also pushes the company to improve their service quality.

Summary

  • Company: Vi Customer Care Number
  • Support Channels: Chat, Email, Phone, Social Media

Complaints

If your concern remains unresolved, raise a complaint using the official grievance redressal form on their website. Vi Customer Care Number has a transparent complaints policy and tracks every submission. Make sure to include your ticket number or previous correspondence for quicker processing.

Escalation Process

Vi Customer Care Number has an escalation matrix that allows users to connect with senior support levels. If your issue hasn’t been resolved within the promised timeframe, escalate it by requesting a senior callback or contacting their nodal officer. Details are usually available under their Terms or Customer Rights page.

Social Media Support

Many users find fast resolutions via social media. Tag @Vi Customer Care Number on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.

Troubleshooting Tips

Before contacting support, try some basic troubleshooting like restarting your app, checking for updates, clearing cache, or reinstalling the application. Many issues get resolved with these steps and save your time.

Submit Feedback

Your opinion matters! Submit your feedback through the online form or email. It helps improve service quality and ensures the support team addresses frequent problems more efficiently. You can also leave a public review on Google or social platforms.

Submit a Customer Care Number

Do you know a more direct or recent Vi Customer Care Number? Help others by submitting it via our contact form. We’ll verify and update our listings accordingly. Community contributions ensure this blog stays relevant and helpful.

Frequently Asked Questions

How do I contact Vi Customer Care Number?

You can contact Vi Customer Care Number through their official support portal, live chat, verified email ID, or social media channels.

Is customer care available 24×7?

Some Vi Customer Care Number support services like chat or email may be available 24×7. Availability may vary by region and service type.

What details should I keep ready before contacting support?

Keep your order ID, registered email, screenshots of the issue (if any), and previous ticket number ready for faster help.

Can I get a refund through customer care?

Yes, refunds can be processed through customer care after verification. It’s best to raise a ticket and follow the procedure as advised by the agent.

Where can I escalate my complaint if not resolved?

You can escalate your issue via the escalation matrix available on the Vi Customer Care Number website or request a callback from a senior agent through the helpline.

Is there a customer care app for Vi Customer Care Number?

Yes, you can download the official app from Google Play Store or Apple App Store and access customer support directly from the app.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Vi Customer Care Number

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Vi Customer Care Number

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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