Organization:
- www.indiainfoline.com
All India Number(s):
1860 267 3000 (For Customer Care, Mon-Fri, 9:30am-6pm, Sat, 9:30am-4pm)
022-4007 1000 (For Contact Support From Registered Mobile Number Only )
080-3543 5710 (For Cyber Security Related Issues)
7039 050 000 (For Customer Support)
989 269 1696 (For Whatsapp Support)
Website:
IVRS Menu : 1860 267 3000
- Press 1: For Home Loan And Secure Bussiness Loan Or Loan Against Property
- Press 2: For Gold Loan
- Press 3: For Digital Personal Loan
- Press 4: For Insurance
- Press 1: For Bussiness Loan
Email:
- cs@iifl.com (For Equity/Currency)
- CISO@iiflsecurities.in (For Cyber Security Related Issues)
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Important Links:
Other Services
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | Customer Care | info.iiflmf@iifl.com |
| 2 | For Loans | 7039050000 reach@iifl.com, reach@iihfl.com |
| 3 | Institutional Queries | 022-46464600 info@iiflcap.com |
| 4 | Online Services | 022-41035000 online@iifl.com |
| 5 | Gold Loans | gold-helpline@iifl.com |
| 6 | NBFC | cs.finance@iifl.com |
| 7 | Insurance Queries | cs.insurance@iifl.com |
| 8 | For DP related queries | dpgrievances@iifl.com |
| 9 | For Commodities | comm@iifl.com |
| 10 | Whatsapp Support Service | 8828615970 , 7039443871 |
| 11 | For NPS Related Query | npsgrievances@iifl.com |
Compliance Officer
Designation: Compliance Officer for Merchant Banking Division
Contact No.: 022-42499000
Email: complianceofficer@iifl.com
Grievance Redressal Related To Stock
Level 1:
- If you have any query/ complaint then firstly you have to call 18602673000 or email at customergrievances@iifl.com
- If you have any other query then you can contact to the following officers at the details given below:
Address: IIFL House Sun Infotech Park, Road No. 16V,
Plot No.B-23 Thane Industrial Area,
Wagle Estate, Thane – 400604
Level 2:
- If your query is not resolved then you can email to the Company Secretary at secretarial@iifl.com or you can contact at following details:
Contact No.: 022-49186000
Email: rnt.helpdesk@linkintime.co.in
Address: Link Intime India Private Limited
C 101, 247 Park, L.B.S.Marg, Vikhroli (West )
Mumbai, Maharashtra – 400083,
Level 3:
- If your query is still not resloved, then you can lodge your complaint online through below details:
- You can also lodge your complaint online through Security Exchange Board Of India (SEBI) Scores Portal.
Grievance Redressal Related To Mutual Fund
Level 1:
- If you have any query/ complaint then firstly you have to call 18602673000 or email at customergrievances@iifl.com
- If you have any other query then you can contact to the following officers at the details given below:
Address: IIFL House Sun Infotech Park, Road No. 16V,
Plot No.B-23 Thane Industrial Area,
Wagle Estate, Thane – 400604 - If your query is still not resolved then you can lodge your complaint online through below details:
| Sr No. | Portal Name | Toll Free No. | Address |
|---|---|---|---|
| 1 | CAMS Portal | 18005726557 |
No.158, Rayala Towers, Anna Salai, Chennai-600002 |
| 2 | KFintech Portal | 18002081516 |
Selenium Tower B, Plot Nos. 31 and 32, Financial District, Nanakramguda, Serilingampally Mandal , Hyderabad – 500 032 |
| 3 | Protean | 18002100080 |
1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013 |
Level 2:
- If your query is not resolved then you can contact to the following officers:
| Sr No. | Designation | Contact No. | |
|---|---|---|---|
| 1 | Customer Service Department | 022-39210300 |
cs.nps@iifl.com |
| 2 | Compliance Officer – PFRDA | 022-61502040 |
mehul.shah3@iifl.com |
| 3 | Vice-President | 022-61502021 |
kiran.n@iifl.com |
Level 3:
- If your query is still not resolved then you can contact at following details:
Contact No.: 011-35655222, 8588852130 (Whatsapp Support Only)
Address: Grievance Redressal Officer (GRO )
National Pension System Trust Tower B, B-302,
Third Floor, World Trade Center, Nauroji
Nagar, New Delhi-110029 - You can also lodge your complant online through National Pension System And Trust (NPS).
Level 4:
- If your query is not resolved within 21 days then you can lodge your complaint online through PFRDA at the details given below:
Contact No.: 011-40717900
Email: ombudsman@pfrda.org.in
Address: The Office of Ombudsman Pension Fund
Regulatory and Development Authority
Tower E, 5th Floor, E-500, World Trade Center
Nauroji Nagar, New Delhi – 110029
Level 5:
- If still you are not satisfied with above levels then you can contact to the Ombudsman Departmen at the details given below:
Contact No.: 011-40717900
Address: Pension Fund Regulatory and Development
Authority Tower E, 5th Floor, E-500, World Trade
Center Nauroji Nagar, New Delhi – 110029
Download Forms
Offices Address
| Sr No. | Office Type | Contact No. | Fax No. | Company Name |
|---|---|---|---|---|
| 1 | Registered Office | 022-41035000 |
022- 25806654 |
IIFL House Sun Infotech Park, Road No. 16V, Plot No.B-23 Thane Industrial Area, Wagle Estate, Thane – 400604 |
| 2 | Corporate Office | 022-41035000 |
022-25806654 |
IIFL Center Kamala City, Senapati Bapat Marg, Lower Parel (West), Mumbai – 400013 |
International Office
| Sr No. | Country | Address |
|---|---|---|
| 3 | IIFL – Singapore | IIFL – Singapore IIFL (Asia) Pte Ltd. 6 Shenton Way Oue Downtown 2 # 18-08B Singapore 049319 |
| 4 | IIFL – Dubai | IIFL Private Wealth Management (Dubai) Ltd. DIFC, 808 Liberty House, P.O. Box 115064, Dubai, UAE – 241 294 Tel: +1-212-221-6800 Fax: +1-646-417-5800 |
| 5 | IIFL – USA | IIFL Capital Inc. Suite # 4030, 1120 Avenue of Americas, New York, NY 10036 Tel : +1-646-417-5800 |
| 6 | IIFL – Geneva | IIFL Private Wealth (Suisse) SA |
| 7 | IIFL – Hong Kong | IIFL Private Wealth Hong Kong Ltd. Level 9 , 907 Central Building 21-27 Queens Road Central Hong Kong. |