Chennai Integral Coach Factory Contact Number : 044-2626 3091

Customer Care Number

Chennai Integral Coach Factory Contact Number : 044-2626 3091

Organization:

  • icf.indianrailways.gov.in

All India Number(s):

044-2626 3091 (For Contact Support)

Website:

Important Links:

Helpline Contacts

Sr No. Service Name Contact
1 Industrial Visit
8287931970
2 in-plant Training,Internship,Project Work
044-26147674
,
3 Mechanical Capacity Assessment Section Stores Vendor Registration Section
044-26146858
,
044-26147816
4 Customer Complaints-Mechanical , Customer Complaints-Electrical
044-26146429

Officers Directory

SNo. Officer_Name Designation Rly_Office Pnt_Office
Administration
1 Anupam Chauhan Ch.Vigilance Officer 47802
044-26191439
2 Senthil Kumar .R Secy.To Gm 47001
044-26260152
3 Radhakrishnan.M Dy.Secy To Gm 47003  
4 Venkatesan.G.V Sr.Pro 47025
044-26263111
5 Sudalaimani.K Dy.Chief Vigilance Office 47020
044-26260201
6 Senthil Kumari.M Law Officer 47010  
7 Wilson Cherian Sr. Sports Officer 47030  
8   Curator Rail Museum 46306
044-26201014
9   Asst. Curator / Chennai Rail Mus 46592  
10   Rajbhasha Adhikari 46373
044-26214340
11 Sivaprakasam.P Pps To Gm 47004  
12 Renuga Devi.S Ps Gr-I To Gm 47002  
Accounts
13 Karunaker  K.Menon Pfa 47100
044-26260435
14 Ananth.R Fa And Cao / Genl 47146
044-26261576
15 Mohammed Faisal Fa And Cao / Stores 47150
044-26262218
16 Natesh. R Dy.Fa And Cao-Stores 47102
044-26190661
17 Suresh.P.A Dy.Fa And Cao /  Shell 47103
044-26286739
18 Vasudevan. S Dy.Fa And Cao-Fur 46540
044-26222930
19   Dy.Fa And Cao /Works 47104
044-26221740
20 Venkatasubramanian     Pk. Sr.Afa / Shell 47107  
21 Nirmala Lakshmanan Sr.Afa/Finance 47109  
22 Pruthvi S.Hullati Afa/Sb/Shell 47113  
23 Parthasarathy.C R Afa/Admin And Secy To Pfa 47108  
24 Sandhya Padhy Afa/Stores/Finance 47112  
25 Kumar.M.S Afa/Books/Shell 47106  
26 Chitra Vijayaraghavan Afa/Sb-Fur 46547  
27 Radhakrishnan Nair.V.R Afa/Sett 46541  
28   Pvt.Secy Gr-I To Pfa 47129  
Audit
29 Sivasubramanian Director / Audit 47195
044-26260039
30 Ganesh.V Sr.Audit Officer 47194  
31 Selva Kumar.D Asst.Audit Officer / Shell 47198  
32 Manish Kumar Tiwary Asst.Audit Officer 47199  
33 Gomathy Asst.Audit Officer 47193  
Electrical
34 Harish..C.R Pcee 47300
044-26260675
35 Anil Siddhartha Cee/Qa 46300
044-26287787
36 Chauhan.P.K Cde / Elec 46801
044-26262795
37 Mathew. V.M Cege 47301
044-26284763
38 Lakshmanaswamy.S Dy.Cee/Fur-I 46303
044-26280545
39 Govindarajan.V.M Dy.Cee / Maintenance 47304
044-26216360
40 Parashar.R.B Dy.Cee/Qa 46302
044-26223699
41 Srinivas Rao.V Dy.Cee Fur-Ii 46304
044-26212033
42 Ezhilarasu.K Dy.Cee/D-I 46803
044-26204812
43 Bachu Ramesh Dy.Cee / D-Ii 46810
044-26280163
44 Saravanan.S See/Qa 46307  
45 Kuldeep Meena Awm Elec-I 46308  
46 Farid Babu.R Aee / Designs 46821  
47 Thirumalai Ravanan.I Aee / M – Ii 46355  
48 Shanthos Kumar.C Aee/M 47308  
49 Saravanamurthy.K Awm / Electrical – Ii 46311  
50 Diwakar.G Aee/Qa 46316  
51 Krishnan.K Aple – Ii 46312  
52 Karunakaran.S Pvt.Secy  Gr-I To  Pcee 47321  
Civil Engg
53 Mastan Rao.K Pce 47400
044-26260094
54 Alagarsamy.S Dy.Ce 47401
044-26190296
55 Jeyakumar.S Xen-Iii 47406  
56 Selvaraj.V Xen / I 47403  
57 Ravi.K Aen / Fur 47404  
58   Xen/Ii 47405  
It Centre
59 Murugan.M Sr.Edpm 47165
044-26216513
60 Ranganath     P. Edpm / Accounts 47169  
61 Karunamoorthy P. Edpm/Mechanical 47170  
Mechanical
62 Mishra.S.S Pcme 47600
044-26262626
63 Sita Ram Prasad.N Cao/Lattur/Icf 47603
044-26260294
64 Amlan Tirkey Cple 47601
044-26202606
65 Gopal.K Cwe/Lhb 46902
044-26261291
66 Ravindra Babu.P Cwe/Fur 46400
044-26261825
67 Sundararajan.R Cme Trg And Qs 47604  
68 Sivaraman.P Cme / Qa 46401
044-26193021
69 Parimalakumar.R Cme/Materials 47624
044-26263077
70 Muthukumar.S Cwe/Shell 47602
044-26263234
71 Dilip Kumar.T Cde/Mech 46800
044-26261872
72 Chandrasekaran.B Dy.Cple 47608
044-26260054
73 Venugopal.V Dy.Cme/Shell-I 47605
044-26191419
74 Thiagan.K Dy.Cme / Progress/S 47621
044-26201865
75 Udayakumar.N Dy.Cme/Prog/Fur 46411
044-26209702
76 Sanjay Angothu. Dy.Cme/Fur-Iii 46405
044-26264859
77 Mohan.K.N Dy.Cme/Lhb 46905
044-26261779
78 Senthil Kumar.R Dy.Cme/Qa/Fur 46403
044-26280162
79 Anshu Kumar. Dy.Cme/Shell-Ii 47609
044-26262933
80 Anbazhagan.A Cso/F 46409
044-26263089
81 Ravichandran . R Principal / Ttc 47612
044-26281227
82 Thirunaaga Sentil Kumar.A. Dy.Cme/D-I 46802
044-26204811
83 Narendran.S Cso/Shell 47620
044-26206347
84 Vijaya Bhaskar.K Dy.Cme/Qa/S 46417
044-26288709
85 Rajasekhar Chennamsetty Dy.Cme/D-Ii 46804
044-26282472
86 Prakasan.K.C Dy.Cme / Project 47610
044-26288812
87 Kamaraj. N Dy.Cme/Plant 47606
044-26289718
88   Dy.Cme Fur-Ii 46402
044-26262290
89   Dy.Cme Fur-Ii 46402
044-26262290
90 Srinivasan.R Xple-Fur-I 46406  
91 Ilamparithi.N Wm Fur-Iv 46408  
92 Athistanathan.I Wm/Fur-Ii 46487  
93 Milind Mahadeo Rao Chimur Wm/Fur-Iii 46412  
94 Ravindra Kumar Dhaker Wm/Fur-V 46413  
95 Ponnardeep Singh Wm/Lhb 46942  
96 Daniel Wilson.Y Awm/Fur-Iv 46568  
97 Baskaran.R Awm/Progress/Fur-I 46407  
98 Chandrasekaran.K Awm/Shell-V 47628  
99 Gajendran.P Ame/Qa/Fur 46421  
100 Ravichandran.T Aple-I 47615  
101 Ravichandar.Sp Awm / Progress / S-Ii 47632  
102 Vijay Namdeo Nikhar. Ame / Qa / Lhb 46857  
103 Jayakumar.P.S Awm / Plant-Fur 46409  
104 Pandian.K Ame / D-Ii 46806  
105 Rajagopalan.R Awm / Fur-I 46419  
106 Aranipadam Subrammanian. Ame / D-I 46827  
107 Chinnusamy.A Awm/Shell-Ii 47545  
108 Jaishankar.M A Aple-Iii Vande Projects 47629  
109   Ame D-Iii 46820  
110   Ps To Pcme 47636  
111 Sashi Kumar.P.K Ps Gr-I To Cao/Lattur 47744  
Cmt
112 Muthukumar. S Dy.Cc And M 47611
044-26287598
113 Palani.S Acmt/Fur 46470  
114 Raju Surajsingh Madavi Acmt / Shell 47570  
Medical
115 Dr.Satyababu.K Pcmo 46600
044-26263573
116 Dr. Yamuna Rani.T Addl.Cms / Opthalmology 46613  
117 Dr.Lakshmi Arumugam Addl.Cms / Admin 46601
044-26263985
118 Dr.Padma.C.R. Addl.Cms 46622  
119   Addl.Cms 46607  
120 Dr.Prasannakumar.R Sr.Dmo 46630  
121 Dr.Arun Saravanan.S Dmo 46618  
122 Dr.Naveen.N Dmo 46607  
123 Dr.Nalagondla Venkatesw Dmo 46603  
124 Tara Mary Xalxo Asst.Nursing Officer 46664  
125 Sumathi.P Asst.Physiotheraphy Officer 46610  
Personnel
126 Mohanraja,R Pcpo 47700
044-26260041
127 Viswanathan.P R Dy.Cpo/G 47701
044-26190826
128 Anandhan.S Dy.Cpo/Ws 47702
044-26211125
129 Suthakaran.A.R Spo/G 47706  
130 Hema Ramesh Apo / Ws 47703  
131 Shanker.M.G Apo/Welfare 47705  
132 Vinodhini Aravindhan Apo/Gaz 47704  
133 Nagarajan.D Apo/Bills And Sett. 46380  
134   Apo/General 47707  
Stores
135 Venugopal Rao.K Pcmm 47800
044-26263231
136 Rizwanul Haq Khan Cmm/Proj 46501
044-26280161
137
Reddy.Y.P		 Cmm / Fur 47801
044-26262069
138 Gupta P.K. Cmm / Electrical 46502
044-26261733
139   Cmm / G 47803
044-26207125
140   Cmm/Admin 47870
044-26263209
141   Cmm / Fur 46500
044-26263778
142 Sakthivel.A Dy.Cmm / Fd 46505
044-26213828
143 Narasimha Rao.N Dy.Cmm/Sd 47807
044-26221449
144 Satheesan.V.N Dy.Cmm/Genl 47806
044-26289134
145 Brajendrakumar Singh Dy.Cmm/M/F 46504
044-26262382
146 Prasad Babu.Y Dy.Cmm/E/F 46503
044-26263435
147 Ravikumar.S Dy.Cmm/Bogie 47810
044-26266439
148 Nikhil.K.G Dy.Cmm/P/S 47805
044-26263703
149 Mritunjay Kumar. Dy.Cmm/P-Fur 46506
044-26221758
150 Thiyagarajan.K Smm / M – Fur 46508  
151 Jayaprakash.S Smm/Project-Fur 46507  
152 Mahadevan.V.V Smm/P/Shell 47809  
153 Madhu Sudanverma Smm/E-Fur 46562  
154 Vijayaditya Jaiswal Smm / Fd 46513  
155 Madhusudhana Pillai.K Amm/Lhb 46919  
156 Ramesh.K Amm/Mrvc/Fd 46509  
157 Damodaran.K Amm /M/Fur 46511  
158 Sunny Philip. Amm / Genl 47808  
159 Prabhu.G.V.L Amm/Bogie 47811  
160 Balachandran.R Amm / Elec/Fur 46510  
161 Revathy.K Secy To Pcmm 47855  
162 Nirmal Murmu Amm/Sd 47846  
163 Chitra. Pvt.Secy Gr-I  To Pcmm 47814  
Security
164 Kasar.D.B Pcsc 47055
044-26262931
165 Pappu Ram Meena Asst. Security Commnr. 47056
044-26192358
Miscellaneous
166   Icf Guest House 47950  
167   Officers / Sub Ordinate Rest Hou 47756  
168   Integral Club 47971  
169   Rail Museum 46593, 465  
170   Icf Branch / Axis Bank 47751
044-26203063
171   Railway Pnr Enquiry 30139 139
172   Rail House Nungambakkam 28476
044-28270770
173   Mmc Rest House 20525
044-25351316
174   Icf Guest House / New Delhi
030 26413
  
175   Room No – 311 / Ndls
030 26811
  
176   Indian Airlines General Enquiry  
18001801407
177   Jet Airways Enquiry  
044-39893333
178   Indigo Airlines  
9910383838
179   Spicejet Airways  
9654003333
180   Zonal Security Control / Cctv / I 47060, 470  
181   Rpf Helpline   182
182   Govt Railway Police Helpline 27373, 273 1512
183   Icf Telephone Complaints 47777  
Emergency Organisation
184 Main Controller Dy.Cme/Shell-I (For Shop Area) 47605
044-26191419
185 Main Controller Dy.Cmm/Sd (For Stores Area) 47807
044-26221449
186 Site Controller Awm (For Shop Area) 47444  
187 Fire And Safety Controller Cso/S 47620  
188 Site Controller Amm/Mrvc/Sd (For Stores Are 47846  
189 Maintenance Controller Dy.Cme/Plant 47606
044-26289718
190 Maintenance Controller Dy.Cee/M 47304
044-26216360
191 Medical Controller Addl.Cms/Admin/Icf Hospi 46601
044-26263985
192 Welfare Controller Spo/Welfare 47705  
193 Security Controller Ipf/S 47080,  47  
194 Emergency Assistance Icf Fire Station (24 Hours) 46565  
195 Emergency Assistance Ambulance/Shell 47474  
196 Emergency Assistance Ambulance/Icf Hospital 46666,  46  
197 Emergency Assistance Rpf Control Room 47060,  47  

Vigilance Contacts

Sl.No. Name of the Officer Designation Railway Contact BSNL/Mobile Email
1 Shri Anupam Chauhan         Chief Vigilance Officer 060-47802
044-26191439

9003141405
 cvo@icf.railnet.gov.in
2 Shri K. Sudalai Mani Dy.Chief Vigilance Officer 060-47020
044-26260201

9003141002
 dy-cvo@icf.railnet.gov.in
3   Chief Vigilance Inspectors 060-47021 / 060-47022 / 060-47023
044-26260201
(Fax)		  

Public Information Officers Contact

Sr No. Designation Department FAA / PIO* Railway BSNL
1 Deputy Financial Advisor And Chief Accounts Officer/Stores Accounts PIO 47102 26190661
2 Financial Advisor And Chief Accounts Officer/General Accounts FAA 47146 26262218
3 Deputy Chief Electrical Engineer/Design Electrical PIO 46803 26204812
4 Chief Electrical And General Engineer Electrical FAA 47301 26284763
5 Deputy Chief Engineer Engineering PIO 47401 26190296
6 Principal Chief Engineer Engineering FAA 47400 26260094
7 Deputy Chief Mechanical Engineer/Project Mechanical PIO 47610 26288812
8 Chief Mechanical Engineer/QA Mechanical FAA 46401 26193021
9 Additional Chief Medical Supdt/Admin Medical PIO 46601 26263985
10 Principal Chief Medical Officer Medical FAA 46600 26263573
11 Deputy Chief Personnel Officer/G Personnel PIO 47701 26190826
12 Principal Chief Personnel Officer Personnel FAA 47700 26260041
13 Deputy Chief Material Manager/Genl. Stores PIO 47806 26289134
14 Chief Material Manager/Genl. Stores FAA 47803 26207125
15 Assistant Security Commissioner/RPF Security PIO 47056 26192358
16 Principal Chief Security Commissioner/RPF Security FAA 47055 26262931
17 Deputy Chief Vigilance Officer Vigilance PIO 47020 26260201
18 Chief Vigilance Officer Vigilance FAA 47802 26191439
19 Deputy Secretary to GM Nodal Officer PIO 47003 26147003

Technical Training Centre Contact

Name- Mr. N. Ravikumar
Designation- Senior Workshop Instructor
Contact – 044-26147612
Mob.no 9003149704
exmail: ptcttcicf@gmail.com

Address

Chennai Integral Coach Factory
Lakshmipuram, Perambhur, Chennai, Tamil Nadu 600038
Contact – 18602103333 (Water Filter)

Social Sites

Parent Article: 

Indian Railways Customer Care Number – 139

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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