Indore Smart City Customer Care Number

Customer Care Number

Indore Smart City Customer Care Number

Organization:

  • www.smartcityindore.org

All India Number(s):

0731-253 5572 (For Customer Support, Mon-Sat, 10:30am-1:30pm and 2pm-6:30pm)

Website:

Email:

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Important Links:

Staff Contact Details

Sr No. Designation Name Contact No.
CEO
1 CEO Divyank Singh IAS
0731-2535572
Civil Engg.
2 Asst. Engineer Devish Kothari
7247760704
3 Asst. Engineer Saurabh Maheshwari
7247760705
4 Sub-Engineer Shashank Mandovra
7247760706
5 Sub-Engineer Anup Vijayvargiya
7247760707
6 Sub-Engineer Abhishek Billore
7247760708
7 Sub-Engineer Arif Ali
7247760710
8 Sub-Engineer Omprakash Nagre
7247760714
9 Sub-Engineer Rohit Pathak
7247760716
Electrical Engg.
10 Sub-Engineer Badgujar Kinjal Kumar
7247760702
11 Sub-Engineer Kapil Nama
7247760703
Planning
12 Assistant Planner Roopal Chopra
7440442800
Finance And Accounts
13 Chief Financial Officer Rachna Gaur
0731-2535572
14 Accounts Officer Manisha Agrawal
9826294883
15 Accountant Ravi Sharma
8889998155
Legal
16 Company Secretary Manisha Agrawal
9826294883
Administration
17 Stenographer Mohan Kumar
7247760712
18 Office Assistant Manoj Sharma
7247760715
19 Office Assistant Vijay Adlak
8819941452
20 Office Assistant Sneha Vijayvargiya
8889881110
E-Governance
21 Computer Programmer Jay Kumar Dubey
9993946514
22 Computer Programmer Nihal Shukla
8269231179
23 IEC Expert Rashmi Choudhari
7440447702
24 SWM Expert Shraddha Tomar
7440448188
Procurement
25 Procurement Expert Pratik Gupta
7974684340

Office Address

Indore Smart City Development,
Limited Smart City Office,
Nehru Park Campus, Park Road,
Indore-452003, Madhya Pradesh, India

Social Sites

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The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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