Kerala State Road Transport Corporation Number – 0471 246 3799

Organization:

www.keralartc.com

Toll Free Number(s):

1800 599 4011 (For Route Related Query)

All India Number(s):

0471-246 3799 (For Contact Support)

94470 71021 (For Online Reservation)

iOS App:

Ente KSRTC

Android App:

Ente KSRTC

Website:

Official Website Link

Email:

cr.ksrtc@kerala.gov.in (For General Query)
rsnksrtc@kerala.gov.in (For Online Reservation)

Important Links:

Contact Form

Refund/Cancellation/Booking Tickets

For any query related to ticket booking, you can contact at 0471-2471011 .
For Operation Coordination Committee, you can mail at occ.ksrtc@kerala.gov.in .
For any transaction failure, non-issue of ticket, doubling of transaction amount, cancellation failure, Refund you can mail at rsnksrtc@kerala.gov.in .
For cancellation, you can cancel the ticket 2 hours before the time of departure.
For cancellation made 72 hours before the departure is eligible for full refund, cancellation made 2 hours before the departure will get no refund.
For more information, please read .

For Online Reservation, KSRTC-SWIFT

Depot Contact Details

Sr No.	Office	Zone	Contact No.	Email
1	Adoor	South	0473-4224764	adr@kerala.gov.in
2	Alappuzha	Central	0477-2252501	alp@kerala.gov.in
3	Aluva	South	0484-2624242	alv@kerala.gov.in
4	Anayara	South	0471-2749400	anr.ksrtc@kerala.gov.in
5	Ankamali	Central	0484-2453050	ank@kerala.gov.in
6	Aryanad	South	0472-2853900	ard@kerala.gov.in
7	Aryankavu	South	0475-2211300	ark@kerala.gov.in
8	Attingal	South	0470-2622202	atl@kerala.gov.in
9	Bangalore	andNbsp;	0802-6756666	bng.ksrtc@kerala.gov.in
10	Chadayamangalam	South	0474-2476200	cdm@kerala.gov.in
11	Chalakudy	Central	0480-2701638	cld@kerala.gov.in
12	Changanassery	Central	0481-2420245	chr@kerala.gov.in
13	Chathannur	South	0474-2592900	cht@kerala.gov.in
14	Chenganoor	Central	0479-2452352	cgr@kerala.gov.in
15	Cherthala	Central	0478-2812582	ctl@kerala.gov.in
16	Chitoor	North	0492-3227488	ctr@kerala.gov.in
17	Edathuva	Central	0477-2215400	edt@kerala.gov.in
18	Eenchakkal	South	0471-2501180	ekl@kerala.gov.in
19	Eerattupettah	Central	0482-2272230	etp@kerala.gov.in
20	Ernakulam	Central	0484-2372033	ekm@kerala.gov.in
21	Erumely	Central	0482-8212345	emy@kerala.gov.in
22	Guruvayoor	Central	0487-2556450	gvr@kerala.gov.in
23	Harippad	Central	0479-2412620	hpd@kerala.gov.in
24	Irinjalakkuda	Central	0480-2823990	ijk@kerala.gov.in
25	Kalpetta	North	0493-6202611	kpt@kerala.gov.in
26	Kanhangad Dist: Kgd	North	0467-2200055	khd@kerala.gov.in
27	Kaniyapuram	South	0471-2752533	kpm@kerala.gov.in
28	Kannur	North	0497-2707777	knr@kerala.gov.in
29	Karunagapally	South	0476-2620466	knp@kerala.gov.in
30	Kasaragod Dist: Kgd	North	0499-4230677	kgd@kerala.gov.in
31	Kattakada	South	0471-2290381	ktd@kerala.gov.in
32	Kattappana	Central	0486-8252333	ktp@kerala.gov.in
33	Kayamkulam	Central	0479-2442022	kym@kerala.gov.in
34	Kilimanoor	South	0470-2672217	kmr@kerala.gov.in
35	Kodungaloor	Central	0480-2803155	kdr@kerala.gov.in
36	Kollam	South	0474-2752008	klm@kerala.gov.in
37	Konni	South	0468-2244555	kni@kerala.gov.in
38	Koothattukulam	Central	0485-2253444	kkm@kerala.gov.in
39	Kothamangalam	Central	0485-2862202	kmg@kerala.gov.in
40	Kottarakkara	South	0474-2452622	ktr@kerala.gov.in
41	Kottayam	Central	0481-2562908	ktm@kerala.gov.in
42	Kozhikode	North	0495-2723796	kkd@kerala.gov.in
43	Kulathupuzha	South	0475-2318777	klp@kerala.gov.in
44	Kumaly	Central	0486-9224242	kmy@kerala.gov.in
45	Mala	Central	0480-2890438	mla@kerala.gov.in
46	Malappuram	North	0483-2734950	mlp@kerala.gov.in
47	Mallapally	South	0469-2785080	mpy@kerala.gov.in
48	Mananthavady	North	0493-5240640	mnd@kerala.gov.in
49	Mannarghat	North	0492-4225150	mkd@kerala.gov.in
50	Mavelikara	Central	0479-2302282	mvk@kerala.gov.in
51	Moolamattom	Central	0486-2252045	mlt@kerala.gov.in
52	Moovattupuzha	Central	0485-2832321	mvp@kerala.gov.in
53	Munnar	Central	0486-5230201	mnr@kerala.gov.in
54	Nedumangad	South	0472-2812235	ndd@kerala.gov.in
55	Nedumkandam	Central	04868-234533	ndm.ksrtc@kerala.gov.in
56	Neyyatinkara	South	0471-2222243	nta@kerala.gov.in
57	Nilambur	North	04931-223929	nbr@kerala.gov.in
58	North Paravur	Central	0484-2442373	npr@kerala.gov.in
59	Pala	Central	0482-2212250	pla@kerala.gov.in
60	Palakkad	North	0491-2520098	plk@kerala.gov.in
61	Palode	South	0472-2840259	pld@kerala.gov.in
62	Pamba	South	0473-5203445	sopba@kerala.gov.in
63	Pandalam	South	0473-4255800	pdm@kerala.gov.in
64	Pappanamcode	South	0471-2494002	ppd@kerala.gov.in
65	Parassala	South	0471-2202058	psl@kerala.gov.in
66	Pathanamthitta	South	0468-2222366	pta@kerala.gov.in
67	Pathanapuram	South	0475-2354010	ppm@kerala.gov.in
68	Payyanur	North	0498-5203062	pnr@kerala.gov.in
69	Perinthamanna	North	0493-3227342	pmn@kerala.gov.in
70	Peroorkada	South	0471-2433683	prk@kerala.gov.in
71	Perumbavoor	Central	0484-2523416	pbr@kerala.gov.in
72	Piravom	Central	0485-2265533	pvm@kerala.gov.in
73	Ponkunnam	Central	0482-8221333	pnk@kerala.gov.in
74	Ponnani	North	0494-2666396	pni@kerala.gov.in
75	Poovar	South	0471-2210047	pvr@kerala.gov.in
76	Punalur	South	0475-2222626	plr@kerala.gov.in
77	Puthukkadu	Central	0480-2751648	pdk@kerala.gov.in
78	Ranni	South	04735-225253	rni@kerala.gov.in
79	Sulthan Bathery	North	0493-6220217	sby@kerala.gov.in
80	thalassery	North	0490-2343333	tly@kerala.gov.in
81	thamarassery	North	0495-2222217	tsy@kerala.gov.in
82	thiruvalla	South	0469-2602945	tvl@kerala.gov.in
83	thiruvambady	North	0495-2254500	tdy@kerala.gov.in
84	thodupuzha	Central	0486-2222388	tdp@kerala.gov.in
85	thottilpalam	North	0496-2566200	tpm@kerala.gov.in
86	thrissur	Central	0487-2421150	tsr@kerala.gov.in
87	Tvm Central	South	0471-2323886	tvm@kerala.gov.in
88	Tvm City	South	0471-2575495	cty@kerala.gov.in
89	Vadakara	North	0496-2523377	vka@kerala.gov.in
90	Vadakkanchery	North	0492-2255001	vdk@kerala.gov.in
91	Vaikom	Central	0482-9231210	vkm@kerala.gov.in
92	Vellanad	South	0472-2884686	vnd@kerala.gov.in
93	Vellarada	South	0471-2242029	vrd@kerala.gov.in
94	Venjaramoodu	South	0472-2874141	vjd@kerala.gov.in
95	Vikasbhavan	South	0471-2307890	vkb@kerala.gov.in
96	Vithura	South	0472-2858686	vtr@kerala.gov.in
97	Vizhinjam	South	0471-2481365	vzm@kerala.gov.in

Service Hours/Contact Details of the Reservation Counters

Sr No.	RSN Counter	Contact No.	Working Time
Counters Inside Kerala
1	Ernakulam	0484-2372033	6am-10pm
2	Guruvayoor	0487-2556450	9am-5pm
3	Kalpetta	04936-202611	8am-7pm
4	Kasargode	04994-230677	8am-7:30pm
5	Kozhikode	0495-2723796	6am-10pm
6	Kottayam	0481-2562908	6am-10pm
7	Kottarakkara	0474-2452622	9am-5pm
8	Kannur	0497-2707777	9am-5pm
9	Kumily	04869-224242	9am-5pm
10	Malappuram	0483-2734950	12pm-8pm
11	Munnar	04865-230201	9am-5pm
12	Nilambur	04931-223929	9am- 5pm
13	Palakkad	0491-2520098	6am-10pm
14	Perinthalmanna	04933-227342	6am-10pm
15	Sultan bathery	04936-220217	07:30am-7:30pm
16	Thiruvananthapuram Central	0471-2323886	6am-10pm
17	Thrissrur	0487-2421150	6am-10pm
Counters Outside Kerala
18	Bangalore Satellite	080-26756666	6am-10pm
19	Bangalore Santhinagar	080-22221755	7am-12am
20	Bangalore Peenya	0876-2689508	6am-10pm
21	Coimbatore	0422-2521614	9am-12am
22	Mysore	0821-2440124	6am-10pm

District Wise Station masters Contacts

Sr No.	Unit	Phone No. (Office)	Phone No. Station Master
1	Adoor	04734-224767	04734-224764
2	Alappuzha	0477-2251518	0477-2252501
3	Aluva	0484-2624007	0484-2624242
4	Ankamaly	0484-2453051	0484-2453050
5	Aryanad	–	0472-2853900
6	Attingal	0470-2622394	0470-2622202
7	Aryankavu	–	0475-2211300
8	Bangalore	–	0802-6756666
9	Chadayamangalam	0474-2476200	–
10	Chalakkudy	0480-2701638	–
11	Changanassery	0481-2421824	0481-2420245
12	Chathanoor	0474-2592900	–
13	Chenganur	0479-2452213	0479-2452352
14	Cherthala	0478-2813052	0478-2812582
15	Chittoor	04923-227499	04923-227488
16	Coimbatore	–	0422-2521614
17	Eenchakkal	0471-2501180	–
18	Edathuva	–	0477-2215400
19	Eerattupettah	0482-2272230	–
20	Ernakulam	0484-2360531	0484-2372033
21	Ernakulam – Hub	0484-2301161	–
22	Erumali	–	04828-212345
23	Guruvayoor	0487-2556210	0487-2556450
24	Harippad	0479-2412820	0479-2412620
25	Irinjalakkuda	0480-2823990	–
26	Kalpetta	04936-203040	04936-202611
27	Kaniyapuram	0471-2754533	0471-2752533
28	Kannur	0497-2705960	0497-2707777
29	Karunagappally	0476-2620466	–
30	Kasargode	04994-225677	04994-230677
31	Kattakkada	0471-2290281	0471-2290381
32	Kayamkulam	0479-2445249	0479-2442022
33	Kilimanoor	0470-2672617	0470-2672217
34	Kodungaloor	–	0480-2803155
35	Kollam	0474-2751053	0474-2752008
36	Kothamangalam	–	0485-2862202
37	Kottarakkara	0474-2452812	0474-2452622
38	Kottayam	0481-2562935	0481-2562908
39	Kozhikkode	0495-2390350	0495-2723796
40	Kangangad	0467-2217055	0467-2200055
41	Kattappana	04868-252333	–
42	Kumily	04869-224242	–
43	Kulathupuzha	0475-2318777	–
44	Konni	–	0468-2244555
45	Koothattukulam	–	0485-2253444
46	Mala	0480-2890438	–
47	Malappuram	0483-2736240	0483-2734950
48	Manchery	–	0483-2764950
49	Mallappally	–	0469-2785080
50	Mananthavady	04935-240240	04935-240640
51	Mannarkkad	–	04924-225150
52	Mavelikkara	0479-2302282	–
53	Moolamattom	–	0486-2252045
54	Moovattupuzha	0485-2832626	0485-2832321
55	Munnar	–	04865-230201
56	Mysore	–	0821-2440124
57	Nedumangad	0472-2802396	0472-2812235
58	Neyyattinkara	0471-2222225	0471-2222243
59	Nilambur	04931-223919	04931-223929
60	North Paravur	0484-2444439	0484-2442373
61	Oachira	0476-691520	–
62	Pala	04822-212711	04822-212250
63	Palakkad	0491-2527298	0491-2520098
64	Palode	–	0472-2840259
65	Pamba	–	0473-5203445
66	Pandalam	–	04734-255800
67	Pappanamcode	0471-2491609	0471-2494002
68	Parassala	0471-2202058	0471-3242065
69	Pathanamthitta	0468-2229213	0468-2222366
70	Pathanapuram	0475-2353769	0475-2354010
71	Payyannur	04985-203699	04985-203062
72	Perinthalmanna	04933-227422	04933-227342
73	Peroorkkada	0471-2437572	0471-2433683
74	Perumbavoor	0484-2523411	0484-2523416
75	Ponkunnam	04828-221333	–
76	Ponnani	–	0494-2666396
77	Thirur	–	0494-2431400
78	Piravom	–	0485-2265533
79	Poovar	0471-2210047	–
80	Punalur	0475-2222636	0475-2222626
81	Puthukkad	–	0480-2751648
82	Ranni	04735-225253	–
83	Sulthan Bathery	04936-224217	04936-220217
84	Thamarassery	0495-2224217	0495-2222217
85	Thiruvalla	0469-2601345	0469-2602945
86	Thodupuzha	04862-221388	04862-222388
87	Thottilpallam	0496-2565944	0496-2566200
88	Thiruvambady	0495-2254500	–
89	Thalassery	0490-2343355	0490-2343333
90	Thrissur	0487-2421842	0487-2421150
91	trivandrum – Central	0471-2323979	0471-2323886
92	trivandrum – City	0471-2461013	0471-2575495 , 0471-2463029
93	Vadakara	0496-2206177	0496-2523377
94	Vadakkanchery	–	04922-255001
95	Vaikkom	04829-231210	–
96	Vellanad	0472-2882986	0472-2884686
97	Vellarada	0471-2241059	0471-2242029
98	Valancherry	–	0494-2646434
99	Venjaramood	0472-2874242	0472-2874141
100	Vikas Bhavan	0471-2307890	0471-2301555
101	Vithura	–	0472-2858686
102	Vizhinjam	0471-2480365	0471-2481365

Head Contact Details

Zone Head Contacts

Sr No.	Designation	Contact No.
1	South Zone	9188619366
2	Central Zone	9188619364
3	North Zone	9188619367

Workshop Head Contacts

Sr No.	Office	Designation	Contact No.	Email
1	Central Works	Asst. Works Manager	0471-2491163 , 9497002435	cws@kerala.gov.in
2	Rw Aluva and Stc Ank	Works Manager	9497723105	rwa@kerala.gov.in
3	Rw Edappal	Asst. Works Manager	9497005823	rwe@kerala.gov.in
4	Rw Kozhikkode	Asst. Works Manager	9497006050	rwk@kerala.gov.in
5	Rw Mavelikkara	Asst. Works Manager	9497001629	rwm@kerala.gov.in

Maintenance Head Contacts

Sr No.	Jurisdiction	Designation	Mobile
1	South Zone	Assistant Works Manager	9447570044
2	Central Zone	Assistant Works Manager	9447071015
3	North Zone	Assistant Works Manager	9447071066
4	Tvm City	Assistant Works Manager	9497009928
5	Tvm Central	Assistant Works Manager	9497007540
6	Kottarakkara	Assistant Works Manager	9497008370
7	Rw Edappal	Assistant Works Manager	9447577110
8	Kottayam	Assistant Works Manager	9497016233
9	Aluva	Assistant Works Manager	9497017124
10	Mavelikara	Assistant Works Manager	9497017284
11	Kannur	Assistant Works Manager	9497019839
12	Alappuzha	Assistant Works Manager	9497017124
13	Central Works	Assistant Works Manager	9497024880
14	Rw Kozhicode	Assistant Works Manager	9497724105
15	Alappuzha	Assistant Works Manager	9497021241
16	Central Works	Depot Engineer	9497020370
17	Rw Aluva	Depot Engineer	9497021241
18	Rw Edappal	Depot Engineer	9496506821
19	South Zone	Vehicle Mobility Officer	9447071094
20	North Zone	Vehicle Mobility Officer	9447071097
21	thrissur	Depot Engineer (9Incharge Of Interstate Services)	9447071097
22	thiruvanathapuram City	City Task Force	9447761861

Unit Heads Contact Details

Sr No.	Name	Zone	Office	Mobile	Email
1	K K Biji	South	04734-224767	9188526727	adr@kerala.gov.in
2	G Rajesh	Central	0477-2251518	9495099905	alp@kerala.gov.in
3	P N Sunilkumar	Central	0484-2624007	9188526743	alv@kerala.gov.in
4	P N Sunil Kumar	Central	0484-2622920	9188526744	ank@kerala.gov.in
5	Joymon T R	South	0472-2853900	9188526708	ard@kerala.gov.in
6	P Sudhil Prabhanandalal	South	0470-2622394	9188526718	atl@kerala.gov.in
7	T R Joymon	South	0474-2476200	9188526721	cdm@kerala.gov.in
8	C K Rathnakaran	Central	0479-2452213	9188526730	cgr@kerala.gov.in
9	Shaji Kuriako	Central	0481-2421824	9188526735	chr@kerala.gov.in
10	K P Shibu	Central	0480-2701638	9188526750	cld@kerala.gov.in
11	G Rajesh	Central	0478-2813052	9188526731	ctl@kerala.gov.in
12	T R Joymon	South	0474-2592900	9188526722	cht@kerala.gov.in
13	Ubaid T.A	Central	0492-3227488	9188526754	ctr@kerala.gov.in
14	P N Sunilkumar District transport Officer	Central	0484-2372033	9495099908	ekm@kerala.gov.in
15	K R Ajishkumar	Central	0482-2272230	9188526736	etp@kerala.gov.in
16	K P Shibu (Mala)	Central	0487-2556210	9188526751	gvr@kerala.gov.in
17	G Rajesh	Central	0479-2412820	9188526732	hpd@kerala.gov.in
18	K J Sunil (Addt.Charge) (Mala)	Central	0480-2803155	9188526752	kdr@kerala.gov.in
19	Roy Jacob District transport Officer	North	0499-4225677	9495099916	kgd@kerala.gov.in
20	Roy Jacob District transport Officer	North	0467-2217055	9188526764	khd@kerala.gov.in
21	K Yoosuf District transport Officer	North	0495-2390350	9495099913	kkd@kerala.gov.in
22	T R Joymon I/C	North	0474-2751053	9495099903	klm@kerala.gov.in
23	Jayakumar K G	Central	0485-2862202	9188526745	kmg@kerala.gov.in
24	S Ramesh	Central	0486-9224242	9188526741	kmy@kerala.gov.in
25	P Sudhil Prabhanandalal	South	0470-2672617	9188526717	kmr@kerala.gov.in
26	Retnakaran.C.K (Addt. Charge)	South	0476-2620466	9188526723	knp@kerala.gov.in
27	V Rajesh District transport Officer	North	0497-2705960	9495099915	knr@kerala.gov.in
28	Joshy John District transport Officer	North	0493-6203040	9495099914	kpt@kerala.gov.in
29	T R Joymon	South	0471-2752533	9188526719	kpm@kerala.gov.in
30	Shaju Lawrence (Vlrd)	South	0471-2290381	9188526707	ktd@kerala.gov.in
31	Shaji Kuriako District transport Officer	Central	0481-2562908	9495099906	ktm@kerala.gov.in
32	S Ramesh	Central	0486-8252333	9188526740	ktp@kerala.gov.in
33	P R Bhadran	South	0474-2452812	9188526724	ktr@kerala.gov.in
34	C K Rathnakaran	Central	0479-2445249	9188526733	kym@kerala.gov.in
35	K.P.Shibu	Central	0480-2890438	9188526753	mla@kerala.gov.in
36	Joshy John District transport Officer	North	0493-5240240	9188526760	mnd@kerala.gov.in
37	Abhilash P A(Addt.Charge) (Kmgm)	Central	0486-5230201	9188526742	mnr@kerala.gov.in
38	M Samuval(Addt.Charge) (Tvla)	South	0469-2785080	9188526728	mpy@kerala.gov.in
39	V Shaji	North	0483-2736240	9495099912	mlp@kerala.gov.in
40	C K Rathnakaran	Central	0479-2302282	9188526734	mvk@kerala.gov.in
41	K G Jayakumar	Central	0485-2832626	9188526746	mvp@kerala.gov.in
42	V Shaji	North	04931-223919	9188526755	nbr@kerala.gov.in
43	Shaju Lawrence	South	0472-2802396	9188526709	ndd@kerala.gov.in
44	P N Sunilkumar District transport Officer(Alv)	Central	0484-2444439	9188526747	npr@kerala.gov.in
45	A.Sajith Kumar	South	0471-2222225	9188526706	nta@kerala.gov.in
46	K R Ajishkumar	Central	0482-2212711	9188526737	pla@kerala.gov.in
47	Jayakumar K G (Mvp)	Central	0484-2523411	9188526748	pbr@kerala.gov.in
48	K G Saiju	South	0471-2437572	9188526716	prk@kerala.gov.in
49	T.A.Ubaid	North	0491-2527298	9495099910	plk@kerala.gov.in
50	P R Bhadran	South	0475-2222636	9188526726	plr@kerala.gov.in
51	V Shaji	North	0493-3227422	9188526756	pmn@kerala.gov.in
52	V Shaji	North	0494-2666396	9188526757	pni@kerala.gov.in
53	K R Ajishkumar	Central	0482-8221333	9188526738	pnk@kerala.gov.in
54	V Rajesh	North	0498-5203699	9188526762	pnr@kerala.gov.in
55	K G Saiju	South	0471-2491609	9188526714	ppd@kerala.gov.in
56	A.Sajith Kumar	South	0471-2202058	9188526705	psl@kerala.gov.in
57	K K Biji	South	0468-2229213	9495099904	pta@kerala.gov.in
58	P R Bhadran	South	0475-2353769	9188526725	ppm@kerala.gov.in
59	Jayakumar K G	Central	0485-2265533	9188526749	pvm@kerala.gov.in
60	A.Sajith Kumar (Psla)	South	0471-2210047	9188526713	pvr@kerala.gov.in
61	Joshy John District transport Officer	North	0493-6224217	9188526761	sby@kerala.gov.in
62	V S Suresh	Central	0486-2222388	9495099907	tdp@kerala.gov.in
63	V Rajesh	North	0490-2343333	9188526763	tly@kerala.gov.in
64	P E Renjith	North	0496-2565944	9188526759	tpm@kerala.gov.in
65	Thajudeen Sahib.V.M District transport Officer	Central	0487-2421842	9495099909	tsr@kerala.gov.in
66	P E Renjith	North	0495-2224217	9188526758	tsy@kerala.gov.in
67	K K Biji	South	0469-2601345	9188526729	tvl@kerala.gov.in
68	Shiju B S	South	0471-2323979	9495099902	tvm@kerala.gov.in
69	K G Saiju	South	0471-2461013	9495099901	cty@kerala.gov.in
70	P Sudhil Prabhanandalal	South	0472-2874242	9188526720	vjd@kerala.gov.in
71	K G Saiju	South	0471-2307890	9188526715	vkb@kerala.gov.in
72	Shaji Kuriyacko (Pvm)	Central	04829 231210	9188526739	vkm@kerala.gov.in
73	Shaju Lawrence	South	0472-2882986	9188526710	vnd@kerala.gov.in
74	Shaju Lawrence	South	0471-2242029	9188526711	vrd@kerala.gov.in
75	A.Sajith Kumar (Nta)	South	0471-2480365	9188526712	vzm@kerala.gov.in

APIO/PIO Contact Details

Sr No.	Designation	Extn	Address
1	Appellate Authority	265	Office of Chairman and Managing Director, KSRTC, Transport Bhavan, Fort.P.O, Trivandrum, Pin-695035
2	State Public Information Office	307	Information section, Transport bhavan

Public Information Officers

Contact No.: 0471-2471011, 0471-2471014, 0471-2471016 (Same For All)

Sr No.	Name	Section	Contact/ Extn No.
1	Superintendent	Civil	Extn : 340
2	Dy. Law Officer	Legal	Extn : 227, 9447050451
3	Audit Officer,oad	Out Audit Party	Extn : 241
4	Stores Officer	Chief Store	0471-2490850
5	Inspector	Time Table Cell	Extn : 214
6	Superintendent	Pension and Audit	Extn : 298
7	Superintendent	Traffic	Extn : 248
8	Inspector (Occ)	Operational Control Centre	Extn : 338, 0471-2473238
9	–	General Section	Extn : 204
10	Superintendent	Administration and Vigilance	Extn : 304
11	Superintendent	Provident Fund and NPS	Extn : 281,279
12	Administrative Officer	Internal audit	Extn : 284
13	Superintendent	Budget	Extn : 265
14	Manager(It)	I T division	Extn : 350
15	Welfare Officer	Human Resources	Extn : 355
16	Superintendent	Commercial	Extn : 339
17	Manager(M and W)	Mechanical Section	Extn : 312
18	Vigilance Officer	Vigilance (Enquiry)	Extn : 315 Mobile : 9447071017
19	Superintendent	Payment cell	Extn : 271
20	Superintendent	Estate section	Extn : 232
21	Superintendent	Book	Extn : 338
22	Superintendent	Cash	Extn : 261
23	Personal Secretary to Cmd	CMD’s Office	Extn : 301
24	F/c Superintendent	Thapal	Extn : 264
25	Superintendent	Pay Revision Cell	Extn : 330
26	Assistant Works Manager	Store Requisition	Extn : 330
27	Superintendent	Fuel Division	Extn : 280

PIOs in Units

Sr No.	Location	Designation	Contact No.
Depots
1	Alappuzha	District transport Officer/ Administrative Officer	0477-2251518
2	Aluva	District transport Officer/ Superintendent	0484-2624007
3	Attingal	Assistant transport Officer/ Administrative Officer	0470-2622394
4	Changanassery	Assistant transport Officer/ Superintendent	0481-2421824
5	Chengannur	Assistant transport Officer/ Superintendent	0479-2452213
6	Cherthala	Assistant transport Officer/ Superintendent	0478-2813052
7	Ernakulam	District transport Officer/ Administrative Officer	0484-2360531
8	Kannur	Assistant transport Officer/ Administrative Officer	0497-2705960
9	Kasaragod	District transport Officer/ Superintendent	0499-4225677
10	Kayamkulam	District transport Officer/ Superintendent	0479-2445249
11	Kollam	District transport Officer/ Administrative Officer	0474-2751053
12	Kottarakkara	District transport Officer/ Administrative Officer	0474-2452812
13	Kottayam	District transport Officer/ Administrative Officer	0481-2562935
14	Kozhikkode	District transport Officer/ Administrative Officer	0495-2390350
15	Muvattupuzha	District transport Officer/ Superintendent	0485-2832626
16	Nedumangad	District transport Officer/ Administrative Officer	0472-2802396
17	Neyyatinkara	District transport Officer/ Administrative Officer	0471-2222225
18	Pala	District transport Officer/ Superintendent	0482-2212711
19	Palakkad	District transport Officer/ Administrative Officer	0491-2527298
20	Pappanamcode	District transport Officer/ Administrative Officer	0471-2491609
21	Pathanamthitta	District transport Officer/ Superintendent	0468-2229213
22	Perumbavoor	District transport Officer/ Superintendent	0484-2523411
23	Sulthan Bathery	District transport Officer/ Administrative Officer	0493-6224217
24	thiruvalla	District transport Officer/ Superintendent	0469-2601345
25	thrissur	District transport Officer/ Administrative Officer	0487-2421842
26	Tvm Central	District transport Officer/ Administrative Officer	0471-2323979
27	Tvm City	District transport Officer/ Administrative Officer	0471-2461013
28	Vizhinjam	District transport Officer/ Superintendent	0471-2480365
Sub Depots
29	Adoor	Assistant transport Officer/ Superintendent	0473-4224767
30	Ankamali	Assistant transport Officer/ Superintendent	0484-2622920
31	Chadayamangalam	Assistant transport Officer/ Superintendent	0474-2476200
32	Chalakkudy	Assistant transport Officer/ Superintendent	0480-2701638
33	Chathannur	Assistant transport Officer/ Superintendent	0474-2592900
34	Chittoor	Assistant transport Officer/ Superintendent	0492-3227488
35	Erattupettah	Assistant transport Officer/ Superintendent	0482-2272230
36	Guruvayoor	Assistant transport Officer/ Superintendent	0487-2556210
37	Harippad	Assistant transport Officer/ Superintendent	0479-2412820
38	Kalpetta	Assistant transport Officer/ Superintendent	0493-6203040
39	Kaniyapuram	Assistant transport Officer/ Superintendent	0471-2752533
40	Karunagappally	Assistant transport Officer/ Superintendent	0476-2620466
41	Kattakkada	Administrative Officer	0471-2290381
42	Kattappana	Assistant transport Officer/ Superintendent	0486-8252333
43	Kilimanoor	Assistant transport Officer/ Superintendent	0470-2672617
44	Kodungalloor	Assistant transport Officer/ Superintendent, Mala	0480-2803155
45	Kothamangalam	Assistant transport Officer/ Superintendent	0485-2862202
46	Kumaly	Assistant transport Officer/ Superintendent	0486-9224242
47	Mala	Assistant transport Officer/ Superintendent	0480-2890438
48	Malappuram	Assistant transport Officer/ Superintendent	0483-2736240
49	Mananthavady	Assistant transport Officer/ Superintendent	0493-5240240
50	Mavelikkara	Assistant transport Officer/ Superintendent	0479-2302282
51	Nilamboor	Assistant transport Officer/ Superintendent	0483-2736240
52	North Paravoor	Assistant transport Officer/ Superintendent	0484-2444439
53	Parassala	Assistant transport Officer/ Superintendent	0471-2202058
54	Pathanapuram	Assistant transport Officer/ Superintendent	0475-2353769
55	Payyannur	Assistant transport Officer/ Superintendent	0498-5203699
56	Perinthalmanna	Assistant transport Officer/ Superintendent	0493-3227422
57	Peroorkkada	Assistant transport Officer/ Administrative Officer	0471-2437572
58	Piravom	Assistant transport Officer/ Superintendent	0485-2265533
59	Ponkunnam	District transport Officer/ Superintendent	04828-221333
60	Ponnani	District transport Officer/ Superintendent	0494-2666396
61	Poovar	Assistant transport Officer/ Superintendent	0471-2210047
62	Punalur	Assistant transport Officer/ Superintendent	0475-2222636
63	thalassery	Assistant transport Officer/ Superintendent	0490-2343333
64	thamarassery	Assistant transport Officer/ Superintendent	0495-2224217
65	thodupuzha	Assistant transport Officer/ Superintendent	0486-2222388
66	thottilpalam	Assistant transport Officer/ Superintendent	0496-2565944
67	Vaikom	Assistant transport Officer/ Superintendent	0482-9231210
68	Vellanad	Superintendent	0472-2882986
69	Vellarada	Assistant transport Officer/ Superintendent	0471-2242029
70	Venjaramoodu	Assistant transport Officer/ Superintendent	0472-2874242
71	Vikasbhavan	Assistant transport Officer/ Administrative Officer	0471-2307890
Operating Centre
72	Aryanad	Assistant transport Officer/ Superintendent, Vellanad	0472-2853900
73	Aryankavu	Assistant transport Officer/ Superintendent, Punalur	0475-2211300
74	Edathuva	Assistant transport Officer/ Superintendent, thiruvalla	0469-2601345
75	Eenchakkal	District transport Officer/ Administrative Officer, Tvm City	0471-2461013
76	Erumely	District transport Officer/ Superintendent, Ponkunnam	0482-8221333
77	Irinjalakkuda	Assistant transport Officer/ Superintendent, Chalakkudy	0480-2701638
78	Kulathupuzha	Assistant transport Officer/ Superintendent, Punalur	0475-2318777
79	Mallappally	Assistant transport Officer/ Superintendent, thiruvalla	0469- 2601345
80	Mannarghat	District transport Officer/ Administrative Officer, Palakkad	0491-2527298
81	Moolamattom	District transport Officer Superintendent, thodupuzha	0486-2222388
82	Munnar	Assistant transport Officer Superintendent, Kothamangalam	0485-2862202
83	Palode	District transport Officer/ Administrative Officer, Nedumangad	0472-2802396
84	Pandalam	Assistant transport Officer Superintendent, Adoor	0473-4224767
85	Puthukkadu	District transport Officer/ Administrative Officer, thrissur	0487-2421842
86	Ranni	District transport Officer/ Superintendent, Pathanamthitta	0468-2229213
87	thiruvambady	District transport Officer/ Superintendent, thamarassery	0495-2224217
88	Vadakara	District transport Officer/ Superintendent, thottilpalam	0496-2565944
89	Vadakkanchery	District transport Officer/ Administrative Officer, Palakkad	0491-2527298
90	Vithura	District transport Officer/ Administrative Officer, Nedumangad	0472-2802396
Workshops
91	Central Works, Ppd	Administrative Officer/ Mechanical Engineer	0471-2491163
92	R.W.Aluva	Assistant transport Officer/ Superintendent	0484-2744900
93	R.W.Edappal	Assistant transport Officer/ Superintendent	0494-2699248
94	R.W.Mavelikkara	Assistant transport Officer/ Superintendent	0479-2302409
95	R.W.Kozhikkod	Assistant transport Officer/ Superintendent	0495-2361667
Staff training Center, trivandrum
96	Staff training Centre	Principal/ Manager	0471-2452191

Officers Contact Details

Room No.	Designation	Contact No.	Address
619	Hon. Minister for Transport	–	6th Floor, Annex 1, Government Secretariat, Thiruvananthapuram, Kerala – 695 001.
391	Secretary Transport	0471-2517311	1st Floor, Main Block,Government Secretariat, Thiruvananthapuram, Kerala – 695 001.

Other Officers Contact Details

Sr No.	Designation	Office No.	Mobile	Email
1	Chairman and Managing Director	0471-2462829	9400058900	cmd@kerala.gov.in
2	Financial Advisor and Chief Accounts Officer Executive Director(Vigilance) i/c	0471-2471011 , 0471-2471016 , (extn – 255)	9447031582	facao@kerala.gov.in , edv@kerala.gov.in
3	Executive Director i/c Projects and Civil Works i/c Deputy Chief Accounts Officer (Pension and Audit) i/c NPS Nodal Officer i/c of IT Division	0471-2995051 , 0471-2471011 (extn – 288), 0471-2471014 (extn – 288), 0471-2471016 (extn – 288)	9447071014	edsp.ksrtc@kerala.gov.in
4	Executive Director(Operations)	0471-2471011 (extn – 336), 0471-2471014 (extn – 336), 0471-2471016 (extn – 336)	9447050457	edo@kerala.gov.in
5	Chief Law Officer	0471-2471014 (extn – 257), 0471-2471016 (extn – 257)	8547103666	clo@kerala.gov.in
6	Works Manager Executive Director(Technical)i/c	0471-2478685 , 0471-2471011 (extn – 244), 0471-2471014 (extn – 244), 0471-2471016 (extn – 244)	9495099928	edtech@kerala.gov.in
7	Assistant Works Manager Mechanical Engineer, Chief Office i/c Fuel Division i/c Accident Monitoring Cell i/c	0471-2471011 (extn – 266), 0471-2471014 (extn – 266), 0471-2471016 (extn – 266)	9447071015	meco@kerala.gov.in
8	Assistant Works Manager Controller of Purchase and Stores i/c	0471-2471011 (extn – 321), 0471-2471014 (extn – 321), 0471-2471016 (extn – 321)	9495099928	cps@kerala.gov.in
9	Depot Engineer General Manager(Estate) i/c	0471-2471011 (extn – 337), 0471-2471014 (extn – 337), 0471-2471016 (extn – 337)	9958557894	gmestate@keralartc.com
10	Administrative Officer Estate Officer i/c	0471-2471011 (extn – 222), 0471-2471014 (extn – 222), 0471-2471016 (extn – 222)	9188619384	commerce.ksrtc@kerala.gov.in, estate@kerala.gov.in
11	Depot Engineer Manager (M and W) i/c	0471-2471011 (extn – 312), 0471-2471014 (extn – 312), 0471-2471016 (extn – 312)	9447050451	mngrmw@kerala.gov.in
12	Assistant Transport Officer Vigilance Officer i/c	0471-2471016 (extn – 315)	9447071017	vo@kerala.gov.in
13	Welfare Officer Manager (Customer Relations) i/c	0471-2471016 (extn – 319)	9188619379	woco.ksrtc@kerala.gov.in
14	Deputy General Manager-IT	0471-2471016 (extn – 350)	9744301829	dgmit.ksrtc@kerala.gov.in

Address

Office of Managing Director,
Transport Bhavan,
Fort, Trivandrum, Kerala, India
Pin:695023.
Contact No.: 0471-2471014, 0471-2471016,
0471-2471114, 0471-2471108, 9497722205
Email: cmd@kerala.gov.in
Fax No.: 0471-2462679

Social Sites

Kapoor Lamp Shades Customer Care Number – 98110 33372

Urban Ladder Customer Care Number – 080 6980 7777

Livspace Interior Customer Care Number – 1800 309 0930

Kumarakom Lake Resort Customer Care Number – 0481 252 4900

Karban Air Purifier Customer Care Number – 89494 72556

Kazi Nazrul Islam Airport (KNI) Durgapur Contact Number – 99333 07863

Kalpataru Real Estate Customer Care Number – 022 3064 3065

KSRTC Swift Online Contact Number – 0471 246 3799

Kerala State Road Transport Corporation Number – 0471 246 3799

Samba District All Important Contact Number

Ramban District All Important Contact Number

Srinagar District All Important Contact Number

Shopian District All Important Contact Number

Reasi District All Important Contact Number

J And K Integrated Public Grievance Redress System (IGRAMS) Contact Numbers

Udhampur District All Important Contact Number

Jos Alukkas Customer Care Number – 1800 212 4558

J&K State Government Contact Number – 0191 257 2733

JCB Customer Care Number – 1800 103 7386

JPR Network Customer Care Number – 1800 266 9598

Jagannath Sanitaryware Customer Care Number

Jobsora.com Customer Care Number

Juniper Hotels Contact Number

Jain Group Of Hotels Contact Number

JK Paper Customer Care Number

J.K Organisation Contact Number – 011 2331 1112

Jabsons Foods Customer Care Number – 95120 31929

Jyothy labs Customer Care Number – 022 6689 2800

Jzee Jewellery Customer Care Number – 92023 44554

Jet Inks Customer Care Number

Johnson Bathware Sanitary Customer Care Number – 1800 210 7484

Japan Post Holdings Customer Care Number

Just In Time Watches Customer Care Number – 8080 656 656

Just Dial Customer Care Number – 88888 88888

Josie Maran Cosmetics Customer Care Number

Sephora Cosmetics Customer Care Number – 9885 140 140

JSW Sports Customer Care Number

Joker & Witch Customer Care Number – 080 6897 0285

Jooble Job India Customer Care Number

Jindal Vijayanagar Airport Contact Number

Jaipur Watch Company Customer Care Number – 0141 404 7676

JioStar Customer Care Number

JioHotstar Customer Care Number

Glamly Customer Care Number – 1800 137 2222

Madame Clothing Customer Care Number

Jain Amar Clothing Customer Care Number – 1800 137 2222

JustMyRoots Food Customer Care Number – 93113 31271

JSW Steel Customer Care Number – 1800 225 225

Irrigation Department Of Kerala Contact Number – 0471 232 2927

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

24/7 availability: Especially important for essential services.
Multilingual support: Helps businesses cater to a wider customer base.
IVR (Interactive Voice Response) systems: Help direct calls to the right department.
Call-back options: For when call volumes are high, showing respect for the customer’s time.
Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

Visit the company’s official website.
Check the official mobile app.
Look for numbers listed on product packaging or billing statements.
Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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