Organization:
- www.matrix.in
All India Number(s):
9811 288 888 (For Customer Support)
9811 188 888 (For WhatsApp Support)
Website:
Email:
- support@matrix.in (For Contact Support)
- info@matrix.in (For General Query)
Important Links:
Return/Refund
- For any query/complaint related to return/refund, mail at support@matrix.in
- For refund customer can contact within 5 days of purchase.
- For more information, please read.
For Complaint
Level 1
- For any query/complaint, you can contact at 9811288888 or mail at info@matrix.in .
Level 2
- If your query is not resolved, then you can contact to Nodal Officer with the details given below:
Timing: Mon-Fri
Contact No: 9910662980
Email: nodalofficer@matrix.in
Fax: 011-26800200
Level 3
- If your query is still not resolved, then you can contact to Operations Head with the email given below:
Email: operationshead@matrix.in
Level 4
- If your query is not resolved or you are not satisfied with the resolution given in the above levels, then you can also lodge your complaint to Appellate Authority with the details given below:
Contact No: 9811288888,
9811188888
Email: appellate@matrix.in
Offices Address
Sr No. | Location | Contact No. | Address | |
---|---|---|---|---|
1 | Delhi | 9811123075 | tarun.vohra@matrix.in | 7 Khullar Farms, Mandi Road, Mehrauli, New Delhi- 110030 |
2 | Bangalore | 9873932513 | salil.malik@matrix.in | Park Menor no 35/2,Shivaji Nagar, Tasker Town Bangalore 560051 |
3 | Chennai | 9884653222 | mohan.j@matrix.in | IIFL Tower 7th Floor,143 MGR SALAI, Kanchanvadi,perungadi, Chennai 600096 |
4 | Hyderabad | 9703837364 | s.yakub@matrix.in | Krishey Emrald, sy no 11, kondapur Village, Serillingampally mandal, rangareddy district, Hyderabad,Telangana |
5 | Mumbai | 9711120333 | Gaurav.suri@matrix.in | Raheja Platinum, SAG Baug road, Off Andheri Kurla Road, Marol, Andheri East Mumbai 400059 |
6 | Pune | 9711120333 | gaurav.suri@matrix.in | Panchshil Futura, Magarpatta Road, Magarpatta City, Hadapsar, Maharashtra 400059 |
7 | Kanpur | 9811123075 | tarun.vohra@matrix.in | Room No-507, 5th Floor City Centre The Mall , Kanpur |
8 | Trichy | 9884653222 | mohan.j@matrix.in | Door No 410, 2nd floor, Lakshya Complex, Avinashi Road, Tiruppur,Tamilnadu, 641602 |
Head Office
Matrix Cellular (International) Services Pvt. Ltd.
7 Khullar Farms, Mandi Road
Mehrauli, New Delhi- 110030
Contact No.: 9711588888
Social Media Support
Many users find fast resolutions via social media. Tag @Matrix Cellular Customer Care Number on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.