Organization:
- loan2wheels.com
Toll Free Number(s):
18002028313(For Contact Support)
Website:
Email:
- reachus@loan2wheels.com (For General Query)
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Grievance Redressal Procedure
Level 1 :
- If you have any query/complaint, then you can Contact with Grievance Redressal Office :
Phone: 9886796324
Email: hariprasad@loan2wheels.com
Address: No 19, Ground Floor, Kumara Krupa Road,
Opp. Janardhana Hotel, Bengaluru – 560001
Timing : 10am-6pm, Mon-Sat, (except on public and Banking holidays) - Your complaint will be heard within the 15 working days.
Level 2 :
- If you are still not satisfied by the solution provided by the Grievance Redressal Office, then you can contact to the Director :
Email : govindr@loan2wheels.com - Your request will be processed, and you can expect a response within 15 working days.
Level 3 :
- If your complaint is still not solved within a period of 1 month, then you can write to :
The Reserve Bank of India,
Officer in-Charge,
Department of Supervision (NBFC),
Phone: 080-22180100, 080-22181160
Email : dnbsbangalore@rbi.org.in
Address : Reserve Bank of India, 10/3/8, Nrupatunga
Road Bengaluru – 560001 - You can also lodge your complaint through Non Banking Financial Company (NBFC)
Address
Aparoksha Financial Services Pvt Ltd 19,
Ground Floor, Kumarakrupa Road,
Madhava Nagar, Gandhi Nagar,
Bengaluru, Karnataka 560001
Social Media Support
Many users find fast resolutions via social media. Tag @Loan2wheeles Customer Care Number – 1800 202 8313 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.