Organization:
- www.lyra.com/in/
All India Number(s):
022-3386 4910 (For Techinal Hotline Support, Mon-Fri, 9am-6pm)
022-3386 4911 (Alternate Technical Hotline, Mon-Fri, 9am-6pm)
022-338 64978 (For Contact Support)
International Numbers(s):
+33 820 902 103 (0,12 € / min + local cost from a landline)
Website:
Email:
- support.pg.in@lyra.com (For General Query)
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Important Links:
Grievance Redressal
Level 1
- If you have any query/complaint, then firstly you have to fill the Complaint Form.
- It will take 24 hr to acknowledge your complaint.
Level 2
- If your query is not acknowleged within 24hr, then you can contact to the support team by calling at 022-33864910 or by email at support.pg.in@lyra.com .
- It will take 2 business days to resolve your complaint.
Level 3
- If your query is not resolved in lelev 2or it takes more then 2 days, theu you can contact to operation department at 022-33864911 or email at operations.department@lyranetwork.co.in .
- It will take 2 business days to resolve your complaint.
Level 4
- If your query is stilll not resolved, then you can contact to the nodal Officer at 022-33864932 or email at ndlyra.india@lyranetwork.co.in .
Level 5
- If your query is not resolved yet, then you can lodge your complaint online through RBI Complaint Management System CMS Portal.
Office Address
Lyra Network Pvt. Ltd.
19 And 24,Techniplex-1,
Techniplex Complex,
Off.Veer Savarkar Flyover,
Goregaon-West, Mumbai 400062
Contact:022-33864918
Social Media Support
Many users find fast resolutions via social media. Tag @Lyra Payment Gateway Customer Care Number – 022 3386 4910 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.