LivQuik Customer Care Number – 1800 309 2225

Customer Care Number

LivQuik Customer Care Number – 1800 309 2225

Organization:

  • livquik.com

Toll Free Number(s):

1800 309 2225 (For Customer Support)

Website:

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  • Press 1: For Fastag
  • Press 2: For Customer Query
  • Press 3: For Merchant Query
  • Press 4: To Report Lost or Stolen Card or to Report an Unauthorised Transaction on Wallet or Card

Email:

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Important Links:

Grievance Redressal

For Customer

Level 1

  • If you have any query/complaint, theu you can contact to the customer helpline number between 6am-11pm or email at support@livquik.com or you can contact to the Self Care Portal.
  • It may take 2 working days to resolve your query.

Level 2

  • If your query is not resolved within 2 days, then your complaint will automatically escalated to Customer representative at:
    Designation: Customer Representative
    Email: level2@livquik.com
  • It will take 7 working to resolve your complaint.

Level 3

  • If your query is not resolved within 7 days or youu are not satisfied with the solution given in Level 2, then your complaint will automatically escalated Level 3 Customer Representative at:
    Email: level3@livquik.com
  • It will take 15 days to resolve your query.

Level 4

  • If Your Query is sitll not resolved within 15 days, it will excalated to the Nodal officer:
    Desigantion: Nodal Officer
    Contact: 7845811694
    Email: nodalofficer@livquik.com
  • It will take 30 days to resolve your complaint.

Level 5

For Merchant

Level 1

  • If you have any query/complaint, then you can contact to the Customer Helpline Number or email at support@livquik.com
  • It may take 2 Business Days to resolve your query.

Level 2

  • If your query is not resolved within 2 days, then you can contact to the Associated Vice President at:
    Designation: Associate Vice President
    Email: kavitha.m@livquik.com
  • It may take 7 Business days to resolve your complaint.

Level 3

  • If Your Query is still not resolve, then you can contact to the Nodal Officer at:
    Designation: Principal Nodal Officer
    Contact: 7845811694
    Email: nodalofficer@livquik.com
  • It may take 30 business days to resolve your complaint.

Level 4

Office Address

LivQuik Technology (India) Pvt. Ltd.
Unit C-15, Sriram Nivas, 1st Floor,
Secretariat Colony, Thiruvalluvar Nagar,
Alandur, Chennai, Tamil Nadu,
India – 600016
Contact: 8080810099

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FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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