Manipur State Power Distribution Company (MSPDCL) Contact Number

Manipur State Power Distribution Company (MSPDCL) Contact Number

Organization:

  • mspdcl.com

Toll Free Number(s):

1912 (Helpline/For Any Queries)

All India Number(s):

76400 81238 (Customer Support/WhatsApp Helpline)
76400 81232 (Alternate Customer Support/WhatsApp Helpline)

Website:

Email:

  • info [at] mspdcl [dot] info (For General Query)

Important Links:

For Billing and Recharge

  • For any query, you can contact at Customer Support.
  • For billing and recharge, you can also fill this Form .

Officers Contact Details

Sr.No. Name Designation Email Govt. Email
1 Hijam Shantikumar Singh Managing Director
mdmandicom
[at]
gmail [dot] com
h [dot] shantikumar
[at]
mspcl [dot] in
2 M. Rabi Singh Executive Director-Technical
edtechmspdcl
[at]
gmail [dot] com
rabi [dot] m
[at]
mspdcl [dot] com
3 Kamei Gaikulung Executive Director-Commercial
edcommspdcl
[at]
gmail [dot] com
kamei [dot] g
[at]
mspdcl [dot] com
4 Dr. Th. Charanjeet Singh Executive Director (HR/IT/Admin./ Legal)
charanluwang
[at]
gmail [dot] com
th [dot] charanjeetsingh
[at]
gov [dot] in
5 A. Priyoranjan Singh General Manager EC-I
ec1mspdcl
[at]
gmail [dot] com
priyoranjan
[at]
mspdcl [dot] com
6 Md. Riyajjuddin Khan General Manager EC-II
generalmanagercircle2
[at]
gmail [dot] com
riyajuddin
[at]
mspdcl [dot] com
7 K. Jayantakumar Singh General Manager EC-III
gm3mspdcl
[at]
gmail [dot] com
jayantakumar
[at]
mspdcl [dot] com
8 H. Chitaljit Meitei General Manager (FandA)
gmfinmspdcl
[at]
gmail [dot] com
chital [dot] heigrujam
[at]
manipur [dot] gov [dot] in
9 I. Saratchandra Singh General Manager (Purchase)
gmpurchasemspdcl
[at]
gmail [dot] com
saratchandra
[at]
mspdcl [dot] com
10 Ng. Kirankumar Singh General Manager (Commercial)
knsinghkiran6
[at]
gmail [dot] com
kirankumar [dot] ng
[at]
mspdcl [dot] com
11 N. Birjit General Manager (Projects and Planning)
nbirjit1
[at]
gmail [dot] com
birjit [dot] n
[at]
mspdcl [dot] com
12 K. Nabakanta Singh General Manager (OandM)
naba412
[at]
gmail [dot] com
nabakanta [dot] k
[at]
mspdcl [dot] com
13 Tuangkanson General Manager (HR/Admin./IT)
tuangson
[at]
gmail [dot] com
tuangkanson
[at]
mspdcl [dot] com
14 A. Ibotomba Meetei General Manager (Civil)
ibotombameetei
[at]
gmail [dot] com
ibotomba [dot] a
[at]
mspdcl [dot] com
15 L. Narendrakumar Singh Deputy General Manager (IT)
loukham85
[at]
gmail [dot] com
narendrakumar
[at]
mspdcl [dot] com
16 Heigrujam Pharida Devi Deputy General Manager (HR/Admin)
pharida [dot] mspdcl
[at]
gmail [dot] com
pharida [dot] h
[at]
mspdcl [dot] com
17 N. James Deputy General Manager (HR/Admin)
james [dot] hr [dot] mspdcl
[at]
zpho [dot] com
james [dot] n
[at]
mspdcl [dot] com
18 Y. Dayantakumar Singh Deputy General Manager (Projects-UE)
dayanta [dot] mspdcl
[at]
gmail [dot] com
dayantakuma [dot] y
[at]
mspdcl [dot] com
19 Kh. Singhajit Singh Deputy General Manager (Projects-RE)
mspdcl [dot] pc
[at]
gmail [dot] com
shinghajit [dot] kh
[at]
mspdcl [dot] com
20 Ambika Lourembam Deputy General Manager (Legal)
ambilourembam
[at]
gmail [dot] com
ambika [dot] l
[at]
mspdcl [dot] com
21 Achom Sushma Devi Deputy General Manager (Regulatory and Planning)
sushma [dot] achom
[at]
gmail [dot] com
sushma [dot] achom
[at]
mspdcl [dot] com
22 Umabati Laishram Deputy General Manager (Power Purchase and Energy Accounting)
umabati [dot] laishram
[at]
gmail [dot] com
umabati [dot] l
[at]
mspdcl [dot] com
23 W. Sonia Deputy General Manager (Purchase)
soniawangkheimayum
[at]
gmail [dot] com
sonia [dot] w
[at]
mspdcl [dot] com
24 Sh. Niti Devi Deputy General Manager (Inspectorate)
niti [dot] mspdcl
[at]
gmail [dot] com
niti [dot] s
[at]
mspdcl [dot] com

Refund and Cancellation

  • For any query, you can contact at Customer support.
  • You can file a refund request within 15 days.
  • Refunds are initiated within 7-10 working days.
  • For more information, Please read

Corporate Office Address

Manipur State Power Distribution Company Limited,
Secure Office Complex, 3rd floor
AT line, North AOC, Imphal-West, Manipur-795001
Contact no.: 0385-2410060

Social Sites

Parent Article: 

Manipur State Power Company (MSPCL) Contact Number

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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