Medi Assist TPA Customer Care Number – 1800 419 9493

Customer Care Number

Medi Assist TPA Customer Care Number – 1800 419 9493

Organization:

  • mediassisttpa.in

Toll Free Number(s):

1800 208 9449 (For Customer Support)
18004199493(For Senior Citizen Support)

All India Number(s):

0120-693 7372 (For General Helpline)
702 666 9449 (For Whatsapp Support)

Website:

IVRS Menu:

IVRS Menu:
1800 419 9493
IVRS Menu:
0120-6937372
/
1800 208 9449
  • Press 1: For claim status
  • Press 2: For reimbursement procedure
  • Press 3: For network hospital
  • Press 4: For E-card
  • Press 5: For claim intimation
  • Press 6: To talk to our customer care agent
  • Press 1: For claim status
    • Press 1: For claim status
    • Press 2: For policy faq
    • Press 3: For network hospital
    • Press 4: For E-card
    • Press 5: For claim intimation
  • Press 2: For information in hospital procedure
    • If you have choosen network hospital
    • If you have choosen non-network hospital
  • Press 3: For any queries on policy related information

Email:

Install App

For Claim Procedure

  • If you have any query related to claim process then firstly you have to contact to the customer support center at
    Contact No.: 18002089449,
    18004199493 (For Senior Citizen Support),
    0120-6937324 (For Claim Intimation)
    Email: info@mediassist.in
    Address: Tower D, 4th Floor, IBC Knowledge
    Park, 4/1 Bannerghatta Road,
    Bangalore – 560 029
  • You can also fill this Intimate Claim Form.
  • You can also download Claim Forms

Claim Receiving Centers

Sr. No. City Address
1 Bangalore 58/1A, Singhasandra Village, Hosur Main Road, Begur
Hobli, Bangalore South Taluk, Karnataka – 560 068
2 Mumbai Gala No 16, Mehta Industrial Estate, Chakala, Andheri
Kurla Road, Andheri East, Mumbai – 400 093

Office Locations

Sr. No. City Address
1 Bangalore(Registered/Corporate Office) Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road,
Bangalore – 560 029
2 Ahmedabad #602 & 603, 6th floor, Rembrandt Building, Opp. Associated Petrol Pump,
C G Road, Ellisbridge, Ahmedabad, Gujarat – 380 006
3 Bhubaneswar Plot No 700, 3rd Floor, Saheed Nagar, Bhubaneswar, Odisha – 751 007
4 Chandigarh SCO 39, 1st Floor, Sector 26, Madhya Marg, Chandigarh – 160 019
5 Chennai 2nd Floor, RWD Atlantis Building, 24, Nelson Manickam Road, Opp. Shobhan
Babu Statue, Aminjikarai, Chennai – 600 029
6 Cochin No.61/595, Sabu & Cyprian Building, Ground Floor, R Madhavan Nair Road,
Ravipuram, Ernakulam – 682 016
7 Coimbatore 3rd Floor, INDSIL House, T.V. Samy Road (West), R.S. Puram, Coimbatore,
Tamil Nadu – 641 002
8 Goa Office No.209, 2nd Floor, Gera’s Imperium Green Next Jairam Complex, Mala,
Panaji – 403 001
9 Guwahati 6th floor, F Fort Building, Ulubari, Kachari Basti, GS Road, Guwahati,
Assam – 781 107
10 Hubballi Varsha Complex, 2nd Floor, Behind Bhavani Arcade, Opp Basava Vana,
Near Old Bus Stand, Hubli – 580 029
11 Hyderabad 2nd floor, Block No.3, White House, Begumpet, Khairatabad Village,
Hyderabad, Telangana – 500 016
12 Indore 502, 5th Floor Commerce House, 7 Race Course Road, Indore – 452 001
13 Jamshedpur C E B Complex, Telco Colony, P.S. Telco, Dist. East Singhbhum, Jamshedpur,
Jharkhand – 831 010
14 Kolhapur No.323K/KH. Revolution Building, Shop No.4, Lower Ground Floor,’E’ Ward Near
Anugraha Hotel Station Road Kolharapur – Maharashtra – 416003
15 Kolkata #25 Thapar House ,7th ,8th &9th floor Brabourne Road Kolkata-700001
16 Lucknow 807 ,8th Floor Cyber Height Building Vibhuti Khand Near Indira Gandhi Pratishtan
Gomti Nagar Lucknow Uttar Pradesh-226010
17 Madurai No.20/2 ,1st Floor Ponmeni Narayanan Street Opp to Grace Public School
S.S.Colony Madurai-625016
18 Mangalore D.No.15-13-703/20 First Floor Shivabagh Hotel Commercial Complex Kankanady
Post Kadri Mangalore-575002
19 Mumbai 4th Floor AARPEE Chambers Shagbaug Off Andheri-Kurla Road Next to Times
Square Marol Andheri East Mumbai-400059
20 Nagpur No.6 ground floor Wardha Rd Ajni Square Ramakrishna Nagar Vivekanand Nagar
Nagpur Maharashtra-440015
21 Nashik No.13 ,1st Floor Kapadia Commercial Complex Opp Janalaxmi Bank (H.O) Old
Agra Road Nashik Maharashtra-422002
22 Noida 1st Floor G M Tower D-7 sector-3 Noida-201301
23 Patna #102 ,1st floor O P Complex Near Bandhan Bank Kurji Patna-800010
24 Pune 1st Floor C Wing Manikchand ICON Building Dhole Patil Road Pune-411001
25 Raipur 3rd Floor Taunk Business Tower Karnataka bank building near fafadih chowk
jail road Raipur Chattisgarh-492001
26 Ranchi No.402 ,4th Floor Sethi Corporate P P Compound Main Road Near Sujata
Chowk Ranchi Jharkhand-834001
27 Siliguri 2nd Floor No.96 Ashram Nazrul Sarani Siliguri-734001
28 Surat 205 ,3rd Floor Shhlok business center Udhana darwaja cross road B/S Apple hospital
Aman Nagar Surat Gujarat-395002
29 Thrissur #36/1708 (Old No.25/1502/6) ,3rd Floor Trichur Trade Center Kuruppam
Road Thrissur Kerala-680001
30 Vadodara 701/702 Iscon Atria2 Besides Isckon Heights Opp Yash Complex Gotri
Vadodara-390021
31 Visakhapatnam D.No:48-9-19/16 D-3 & D-4 ,4th Floor Pawan Tower Dwarakanagar1st
Lane Visakhapatanam-530016

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The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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