Lenovo Customer Care Number – 1800 4199 733

Customer Care Number

Lenovo Customer Care Number – 1800 4199 733

Organization:

  • www.lenovo.com/in/en/

Toll Free Number(s):

1800 4199 733 (For Contact Support/Sales Enquiry, Mon-Sat, 9am-10pm, Sun, 10am-7pm)
1800 5726 465 (For Order Support, Mon-Fri -9am-6pm)
1800 5722 224 (For Laptop Purchase Support)
1800 1219 339 (For Lenovo Premium Support)
000 800 050 1197 (For Technical Support, 24/7)

All India Number(s):

80679 16677 (For Technical Query WhatsApp Support)
80679 16666 (For WhatsApp Support)

International Numbers(s):

+1 (844) 427-7010 (For WhatsApp Support)

Website:

IVRS Menu:

IVRS Menu :
1800 4199 733
 IVRS Menu :
1800 5726 465
 IVRS Menu :
1800 5722 224
  • Press 1: To know your order status, technical support, retention or smart phone.
    • Press 1: To know your order status .
    • Press 2: For tech support or post sale support.
    • Press 3: For retention.
    • Press 4: For smartphone.
  • Press 2: To purchase a new laptops, desktop or all in one.
    • Press 1: For home or personal use.
    • Press 2: For business or office use.
  • Press 3: To purchase a new tablets.
  • Press 1: For technical support or redemption.
    • Press 1: For text support or post sale support.
    • Press 2: For redemption.
    • Press 3: For smartphone.
  • Press 2: If you want to know about your order delivery status.
  • Press 3: If you are a corporate or lenovo pro customer.
  • Press 1: If you are looking for a laptop for personal use.
    • Press 1: To connect to pc pal executive.
    • Press 2: To get personalised recommendation on whatsapp.
  • Press 2: If you are looking for a laptop for your business.
    • Press 1: To connect to pc pal executive.
    • Press 2: To get personalised recommendation on whatsapp.
IVRS Menu :
1800 1219 339
 IVRS Menu :
1800 4197 555
 IVRS Menu :
1800 4194 666
  • Press 1: For premium care.
  • Press 2: For support
  • Press 3: To know the status of your ongoing deal, delivery status and service engineer visit.
  • Press 4: If your call is regarding smart Privacy.
  • Press 5: If your call is regarding smart lock.
  • Press 1: If you require technical support for android tablet.
    • Press 1: If your tablet is frozen.
    • Press 2: If your tablet is not powering on.
  • Press 2: If you require technical support for windows tablet.
    • Press 1: If your tablet is frozen.
    • Press 2: If your tablet is not powering on.
    • Press 0: To speak with a lenovo support specialist.
    • Press 1: For WhatsApp Support.
      • Press 1: If you would like to use your current no.
      • Press 2: If you would like to use another no.
    • Press 2: For other options.
      • Press 1: For an existing service request.
      • Press 2: For new service request.

Email:

Install App

Important Links:

For Customer Support

Sr No. Services Contact No. Timings Email
1 For Commercial /Think
18004194666
 Mon-Fri, 10am-7pm commercialts@lenovo.com
2 For Technical Support
18004197555
,
8067916800
 Mon-Fri, 10am-7pm consumerts@lenovo.com
3 Tablet
18002087555

 Mon-Fri, 10am-7pm tabsupport@lenovo.com
4 For Order Support
18005726465
 Mon-Fri, 9am-6pm orderstatus1@lenovo.com
5 For Sales Enquiry
18004199733
 Mon-Fri, 9am-8pm  
6 For Support in Buying Laptop
18005722224
 Mon-Fri, 9am-8pm  

Other Email

Sr No. Services Email
1 For Offer Redemption/Query redeem@buyalenovo.com
2 For Warranty Issue Related Queries pop@lenovo.com
3 For Product And Warranty Registration support@lenovoreg.com
4 For Purchase Assistance Or Business Pricing mbsales@Lenovo.com

Cancellation And Return/Refund Procedure

  • For any Cancellation and refund you can contact at 18005726465 or mail at  orderstatus1@lenovo.com.
  • For return/exchange, you can make a request within 7 days from the date it is purchased.
  • For cancellation, you have to make request within 24 hours after placing an order.
  • Refund will be credited to your account within 72 hours, which will take 7-10 working days to reflect in your account.
  • For more information, Please Read.

For Complaint

Global Offices Location

Sr No. Location Address
Operational Centers / Dual Headquarters/ Research Centers
1 Beijing Building 2, No.10
Courtyard Xibeiwang East Road
Haidian District
100094 Beijing, China


+86 (10) 5787-2531
2 Morrisville (Registered Office) 1009 Think Place
Morrisville, NC 27560
United States


+1 (855) 253-6686
3 Morrisville 8001 Development Drive
Morrisville, NC 27560
United States
4 Beijing Building 2, No.10
Courtyard Xibeiwang East Road
Haidian District
100094 Beijing, China
5 Stuttgart Meitnerstraße 9 70563
Stuttgart Germany

Head Office

Ferns Icon Level 2, Doddenakundi,
Outer Ring Road, Marathhalli, Marathhalli,
Bengaluru, Karnataka 560037

Social Sites

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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