Organization:
- narayanahealth.insurance
Toll Free Number(s):
1800 203 0234 (For Senior Citizen Support)
All India Number(s):
98210 34071 (For Contact Support)
Website:
IVRS Menu : 1800 203 0234
Select your preferred language.
- Press 1: For query related to insurance product, policy status or free policy health check-up.
- Press 2: For any other query.
Emails
- support@narayanahealth.insurance(For Support)
- seniorcitizencare@narayanahealth.insurance (For Senior Citizens)
- namaskara@narayanahealth.insurance (For General Query)
For Claim Procedure
- If you have any query related to claim process then firstly you have to contact to the customer support center at
Contact No.: 9821034071,
18002030234 (For Senior Citizens)
Email: claims@narayanahealth.insurance
Address: : Claims department, No. 258/A,
Bommasandra Industrial Area, Anekal Taluk,
Bangalore – 560099, Karnataka, India
Grievance/Complaint Procedure
Level 1
- For any query related to query/complaint, then you can contact at the details given below:
Sr No. | Service | Contact No. | Address | |
---|---|---|---|---|
1 | Customer Support | 9821034071 | support@narayanahealth.insurance | No. 258/A, Bommasandra Industrial Area, Anekal Taluk, Bangalore – 560099, Karnataka, India |
2 | Senior Citizens | 18002030234 | seniorcitizencare@narayanahealth.insurance |
Level 2
- If your query is not resolved, then you can also contact to the grievance officer by mailing at grievance@narayanahealth.insurance.
Level 3
- If you are not satisfied with the resolution given above, then you can also contact at the details given below:
Grievance Officer: gro@narayanahealth.insurance
Chief Grievance Officer: cgo@narayanahealth.insurance
Level 4
- You can also lodge your complaint online through Bima Bharosa Porta or through Insurance Regulatory and Development Authority(IRDA) or you can also approach the Council for Insurance Ombudsman (CIO) details mentioned below:
Sr No. | Centre | Contact No. | Jurisdiction | Address | |
---|---|---|---|---|---|
1 | Ahmedabad | 079-25501202 | bimalokpal.ahmedabad@cioins.co.in | Gujarat, Dadra & Nagar Haveli, Daman and Diu. | Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad – 380 001. |
2 | Bengaluru | 080-26652049 | bimalokpal.bengaluru@cioins.co.in | Karnataka. | Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, 1st Phase, Bengaluru – 560 078. |
3 | Bhopal | 0755-2769202 , 0755-2769203 | bimalokpal.bhopal@cioins.co.in | Madhya Pradesh, Chhattisgarh. | 1st floor, “Jeevan Shikha”, 60-B,Hoshangabad Road, Opp. Gayatri Mandir, Bhopal – 462 011. |
4 | Bhubaneswar | 0674-2596461 , 0674-2596455 0674-2596429 , 0674-2596003 | bimalokpal.bhubaneswar@cioins.co.in | Odisha. | 62, Forest park, Bhubaneswar – 751 009. |
5 | Chandigarh | 0172-2706468 | bimalokpal.chandigarh@cioins.co.in | Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh. | Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017. |
6 | Chennai | 044-24333678 | bimalokpal.chennai@cioins.co.in | Tamil Nadu, Puducherry Town and Karaikal (which are part of Puducherry). | Fatima Akhtar Court, 4th Floor, 453,Anna Salai, Teynampet, Chennai – 600 018 |
7 | Delhi | 011-23213504 , 011-23232481 | bimalokpal.delhi@cioins.co.in | Delhi & following Districts of Haryana – Gurugram, Faridabad, Sonepat & Bahadurgarh. | 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002. |
8 | Guwahati | 0361-2602205 , 0361-2631307 | bimalokpal.guwahati@cioins.co.in | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. | Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(Assam) |
9 | Hyderabad | 040-23312122 , 040-23376991 , 040-23328709 , 040-23325325 | bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry | 6-2-46, 1st floor, “Moin Court”, Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad – 500 004. |
10 | Jaipur | 0141-2740363 | bimalokpal.jaipur@cioins.co.in | Rajasthan. | Gr. Floor, Jeevan Nidihi- II, Bhawani Singh Road, Jaipur -302 005. |
11 | Kochi | 0484-2358759 | bimalokpal.ernakulam@cioins.co.in | Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. | 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja’s College Ground,M.G.Road, Kochi – 682 011. |
12 | Kolkata | 033-22124341 | bimalokpal.kolkata@cioins.co.in | West Bengal, Sikkim, Andaman & Nicobar Islands. | Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, Kolkata – 70072 |
13 | Lucknow | 0522-3500613 | bimalokpal.lucknow@cioins.co.in | Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, | 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow – 226 001. |
14 | Mumbai | 022-69038827 , 022-69038831 , 022-69038833 | bimalokpal.mumbai@cioins.co.in | Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and areas of Navi Mumbai. | 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai – 400 054. |
15 | Noida | 0120-2514253 | bimalokpal.noida@cioins.co.in | State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh | 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. |
16 | Patna | 0612-2547068 | bimalokpal.patna@cioins.co.in | Bihar, Jharkhand. | 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001. |
17 | Pune | 020-24471175 | bimalokpal.pune@cioins.co.in | State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region | Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030. |
18 | Thane | bimalokpal.thane@cioins.co.in | Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai, M/East, M/West, N, S and T.” | 2nd Floor,Jeevan Chintamani Building, Vasantrao Naik Mahamarg, Thane (West) |
Download Forms
Offices Address
Sr No. | Office | Contact No. | Address |
---|---|---|---|
1 | Registered Office | 8048249240 | Narayana Health Insurance Limited No. 258/A, Bommasandra Industrial Area, Anekal Taluk, Bangalore – 560099, Karnataka, India. |
2 | Corporate Office | 9821033261 | 261/A Bommasandra, Industrial Area, Anekal Taluk, Bangalore South, Karnataka, India. |
Social Media Support
Many users find fast resolutions via social media. Tag @Narayana Health Insurance Customer Care Number – 1800 203 0234 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.