Organization:
- svatantramhfc.com
Toll Free Number(s):
1800 1234 427 (For Customer Support, Mon-Fri, 10am-6pm)
Website:
IVRS Menu: 1800 1234 427
- Press 1: For Getting Home Loan Statement
- Press 2: For Speaking With Customer Service Representive
Emails
- contact@svatantramhfc.com (For General Query)
- customerservices@svatantramhfc.com (For Customer Service)
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Important Links
Grievance Redressal
Level 1
- If you have any query/ complaint then firstly you have to call 18001234427 or email at customerservices@svatantramhfc.com or contact@svatantramhfc.com or you can fill this Grievance Form or you can also visit
Timing: Mon-Fri, 10am-6pm
Address: Office No. 1,2,3,4, Ground Floor,
Pushpak CSHL, Malaviya Road, Vile Parle
(East), Mumbai 400 057.
Level 2:
- If your query is not resolved then you can email to the Grievance Redressal Officer at grievance@svatantramhfc.com or you can visit Head Office.
Level 4:
- If your query is not resolved within 7 days then you can also lodge your complaint online through National Housing Bank (NHB).
- You can also visit: Complaint Redressal Cell, Department
of Regulation and Supervision, National Housing
Bank, 4th Floor, Core 5A, India Habitat Centre,
Lodhi Road, New Delhi – 110003.
Head Office
Office no. 1,2,3,4, Ground Floor,
Pushpak Co-operative Housing Society Ltd.,
Malaviya Road, Vile Parle (East),
Mumbai – 400057, Maharashtra, India.
Social Media Support
Many users find fast resolutions via social media. Tag @Svatantra Micro Housing Finance Customer Care Number – 1800 1234 427 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.