Organization:
- www.chaitanyaindia.in
All India Number(s):
080-2675 6767 (Contact Support)
080-2675 0010 (For Query)
Website:
- communication@chaitanyaindia.in (For General Query)
Important Links
Grievance Redressal
Level 1
- If you have any query/grievance, then you can contact to the respective phone numbers:
Toll-Free Numbers
Kannada : 18001035185
Hindi : 18001216685
Marathi : 18002126685
Tamil : 18008913813
Email: customer.care@chaitanyaindia.in
Level 2
- If your query/grievance is still not solved by the level 1, then you can contact to the unit manager at the regional office.
Level 3
- If you are still not satisfied by the level 2, then you can contact to the Grievance Redressal Officer:
Grievance Redressal Officer: Manjunath BV
Contact No.: 9108002911
Email : gro.cifcpl@chaitanyaindia.in
Address: Brigade Software Park, ‘B’ Block, 8th Floor,
Banashankari Stage II, Banashankari, Bangalore – 560070
Level 4
- If your complaint is still not solved, then you can contact to the Microfinance Institutions Network (MFIN) at Tollfree No.: 18001021080.
Level 5
- If your complaint is not solved within a period of 30 days, then you can contact to the Reserve Bank of India.
Name: General Manager
Contact No.: 080-22180397
Email: cms.cpc@rbi.org.in
Address: Department of Non-Banking Supervision (DNBS)
Reserve Bank of India, Nrupathunga Road, Bangalore – 560001 - You can also lodge your complaint through CMS Portal.
Registered Office
Chaitanya India Fin Credit Private Limited,
Brigade Software Park, ‘B’ Block,
8th Floor, Banashankari Stage II,
Banashankari, Bangalore – 560070
Social Media Support
Many users find fast resolutions via social media. Tag @Chaitanya India Fin Credit Customer Care Number – 080 2675 6767 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.