Organization:
- stryderbikes.com
Toll Free Number(s):
18001232660(For Customer Care , 10am-6pm, Mon-Fri)
Website:
IVRS Menu : 1800 123 2660
- Press 1: For E Bike
- Press 2: For Online Purchase Issue
- Press 3: For Product Query
- Press 4: For Dealership Query
- Press 5: For Any Other Query
- customer.care@tatainternational.com (For Contact Support)
Important Links
Return And Cancellation Procedure
- If you have any query/complaint then, firstly you have to call 18001232660 or email at customer.care@tatainternational.com
- You can return your product as per terms and conditions within 3-7 working days after purchasing the product.
- You will get your refund amount within 7-10 working days.
- For More Information Related To Return And Cancellation Procedure please read
Warranty Policy
- You have 30 days from your date of purchase to register your product and activate the warranty.
products with warranty duration:
Sr No. | Component under warranty | Period of warranty |
---|---|---|
1 | E-Bikes (Battery and Motors ) | 2 years |
2 | Frames (Standard cycles) | 5 years |
3 | Frames (other than Standard cycles) | 3 years |
4 | Fork | 2 years |
- For More Information Related To Warranty Policy please read
Address
Stryder Cycle Pvt Ltd 1838,
B3 to B8 And A-4 Focal Point ,
Ludhiana -141010
Social Media Support
Many users find fast resolutions via social media. Tag @Stryder Cycle Customer Care Number – 1800 123 2660 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.