Organization:
- www.aglonline.net
All India Number(s):
0731-671 2222 (For Customer Support, 9:30am-6pm)
95585 92225 (For Gas Leakage/Fire Emergency Service)
Android App:
Website:
IVRS Menu: 0731-671 2222
- Press 1 : For Emergency
- Press 1: For Indore
- Press 2: For Ujjain
- Press 3: Gwalior
- Press 2: To Connect Customer Support
- customercare@aglonline.net (For General Support)
Important Links
Customer Care Centres
Sr.No. | Location | Customer Care No. | Leakage/No Gas Supply/Fire | Address (Aavantika Gas Limited ) | |
---|---|---|---|---|---|
1 | Indore | 0731-6712222 | 9993788833 | – | 105, 1st Floor, Shree Hari Building, Ratanlok Colony, Scheme No. 53, Opposite Buddy’s Car Care, Medanta Hospital Road, Vijay Nagar, A.B.Road, Indore-452010 |
2 | Ujjain | 7772825555 | 6262001231 | customercare.ujj@aglonline.net | Near Soyabeen Plant, Nagzhiri, Ujjain, Madhya Pradesh |
3 | Gwalior | 9009411100 | 6262001232 | customercare.gwl@aglonline.net | CNG Mother Station, Sharma Farm Road, Near ABV-IIITM College, Morena Link Road, Gwalior (M.P.) – 474015. |
4 | Pithampur | 07292-400989 | 9977229649 | – | Sector 3, Near Girnar Fibre, Pithampur, Madhya pradesh. |
Enquiry For CNG Station
Industrial and Commercial PNG Connection Enquiry No.: 7509275091
Email: marketing@aglonline.net
For Complaint
- For any query/complaint, you can mail at customercare@aglonline.net .
- If your query is not resolved, then you can lodge your complaint at Petroleum and Natural Gas Regulatory Board (PNGRB) or contact via mail at grievance@pngrb.gov.in .
For Reporting Incident
Sr.No. | Department/Service | Contact No. |
---|---|---|
Indore | ||
1 | Off-site Incident Controller (District Magistrate/District Authority) | 0731-2449111 |
2 | Affected Stake Holder and Government Authorities | 0731-2535555 |
3 | Medical Services and Ambulance | 108 |
4 | Municipal Transport Rescue and Rehabilitation Team | 0731-4027999 |
5 | Police Service | 100 |
6 | Chief Incident Controller Managing Director | 9560558895 |
7 | Director Commercial | 9004038340 |
8 | Fire Brigade Services | 101 |
9 | Mutual Aid (GAIL Gas Ltd | 9977828235 |
10 | Site Incident Controller Indore | 9977220467 (If SIC is not available) |
11 | Administration and Communication Coordinator (HR & Facilities) | 9993989813 |
12 | Fire Safety and Fire Team/HSEQ Coordinator (HSEQ Engineer) | 7389380567 |
13 | Operation Team, Technical Team etc. (O&M Engineer) | 8770803048 |
Ujjain | ||
14 | Off-site Incident Controller (District Magistrate/District Authority) | 0734-2514000 |
15 | Affected Stake Holder and Government Authorities | 0734-2535244 |
16 | Municipal Transport Rescue and Rehabilitation Team | 0734-2535244 |
17 | SIC Ujjain | 9926827276 (If SIC is not available) |
18 | Support Services | – |
19 | Fire Safety and Fire Team/HSEQ Coordinator | 9926827276 |
20 | Operation Team, Technical Team etc. | 8439788341 |
Gwalior | ||
21 | Off-site Incident Controller (District Magistrate/District Authority) | 0751-2446200 |
22 | Affected Stake Holder and Government Authorities (GMC) | 0751-2438300 |
23 | Municipal Transport Rescue and Rehabilitation Team (GSCBS) | 0751-2646629 |
24 | Site Incident Controller (SIC Gwalior) | 7748888334 |
25 | Fire Safety and Fire Team/HSEQ Coordinator | 7043709555 |
26 | Operation Team, Technical Team etc. | 8770552656 |
27 | Operation Team, Technical Team etc. | 8718818185 |
Pithampur | ||
28 | Off-site Incident Controller (District Magistrate/District Authority) | 0731-2449111 |
29 | Affected Stake Holder and Government Authorities | 0731-2535555 |
30 | Municipal Transport Rescue and Rehabilitation Team | 0731-4027999 |
31 | Site Incident Controller Pithampur | 9753905737 (If SIC is not available) |
32 | Fire Safety and Fire Team/HSEQ Coordinator | 9977220467 |
33 | Operation Team, Technical Team etc. | 9879421793 |
CNG Stations
Vigilance Department Contact Details
Sr.No. | Designation | Contact No. | |
---|---|---|---|
1 | Chief Vigilance Officer | – | cvogail@gail.co.in |
2 | Nodal Officer – Vigilance | 0731-4222520 , Ext. 104 | vigilance@aglonline.net |
Registered Address
Aavantika Gas Limited,
202-B, 2nd Floor, NRK Business Park, Vijay Nagar Square,
A.B.Road, Indore-452010
Social Media Support
Many users find fast resolutions via social media. Tag @Aavantika Gas (AGL) Contact Number – 0731 671 2222 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.