Srilankan Airlines Customer Care Number

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

From telecom companies and e-commerce platforms to banks, airlines, and utility providers, almost every business offers customer care numbers to provide real-time assistance to their customers. These numbers are your direct link to customer service teams who are trained to solve problems, answer queries, and guide you through any issue — all over a simple phone call.

Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

Stay informed. Stay connected. Let customer care numbers be your first step toward a smoother service experience.

Srilankan Airlines Customer Care Number

Organization:

  • www.srilankan.com/en_uk/in

All India Number(s):

022-7127 9158 (For Customer Support)

International Numbers(s):

+94117 77 1979 (For International Customer Support)
+94744 44 1979 (For International WhatsApp Support)

Website:

Email

Install App

Important Link

Lost / Damaged / Delayed Baggage And Refund

  • For any query/complaint related to lost / damaged / delayed baggage and refund, you can contact at the customer support department, city offices, airport offices and cargo offices contact details given below in the table.
  • If your baggage is delayed or lost, then you have to report it as soon as possible before leaving the airport.
  • For refund you can fill this refund request Form .
  • For more information regarding Baggage and Refund .

India Offices Contact Details

Sr No.CityContact No.EmailOperating HoursAddressFax No.
City Office
1Cochin
+91 4842362043
cokres@translanka.netMon-Sat, 9am-5:30pmSriLankan Airlines Limited, C/o Translanka Air Travels Pvt Ltd. Kandomkulathy Tower, 1st Floor Opp : Maharajas college Ground M.G. Road, Cochin 682 011, India
+91 4842362045
2Ahmedabad
+91 7926564296
Ahmedabad@sticgroup.comMon-Sat, 9:30am-6pmC/o STIC Travels Pvt Ltd, Shop No. 304306, 3rd Floor, Karishma Complex, Stadium Circle, Navrangpura, C G Road, Ahmedabad 380009, India
+91 7926423518
3Bangalore
+91 80 41125275
,
+91 80 41125967
blrrsvns@srilankan.comMon-Fri, 9am-5:30pm, Sat, 9am-1:30pmC/o Translanka Air Travels Pvt Ltd, 205A, Cears Plaza, 136, Residency Road, Bangalore 560025
+91 8041125207
4Calicut
+91 4952727176
ccjreservations@srilankan.comMon-Sat, 9am-5:30pmC/o Translanka Air Travels Pvt Ltd, 3rd Floor, Space Mall, Opp. Bhima Jewellers, Jaffarkhan Colony road, Mavoor Road, Calicut 673004, India–
5Bodhgaya
+91 9199739954
––C/o STIC Travels Pvt Ltd, Hotel Delta International, Ground Floor, Domuhan Road, Bodhgaya, Bihar 824231, India–
6Visakhapatnam
+91 891 2598997
vtz.slsmgr@srilankan.comMon-Sat, 9:30am-6pmC/o Nagarjuna Travels Private Limited, 1st Floor, Ardee Buildings, Balaji Nagar, Besides Venkatadri Vantillu, Siripuram – 530003
+91 891 2598998
7Chennai
+91 44 39921100
maarsvns@srilankan.comMon-Fri, 9am-5:30pm, Reservations only: 9am-5:30pmWestminster Building, 08th Floor, No.108, Dr. Radhakrishnan Salai, Chennai – 600004
+91 44 39921177
8Goa
+91 8322227513
goa@sticgroup.com–C/o STIC Travels Pvt Ltd., Shop No. 14, 1st Floor, Haroons Arcade, Magnum Centre, M.G. Road, Behind SBI, Panjim, Goa 403001
+91 8322229516
9Hyderabad
+91 40 23372430
gsamanager@srilankanhyd.comMon-Fri, 9:30am-5:30pm, Sat, 9:30am-1:30pmC/o Nagarjuna Travel and Hotels Ltd., 8A Amrutha Ville Rajbhavan Road, Somajiguda, Hyderabad 500082
+91 40 23372427
10Jalandhar
+91 181 2232058
sticqju@sticgroup.com–C/o STIC Travel Pvt Ltd., 2nd Floor Alfa Estate Building 39 G T Road Jullundhur 144001
+91 181 2330961
11Kolkata
+91 33 22890440
ccusls@srilankan.comMon-Sat, 9am-5:30pmC/o STIC Travel Group Gooptu Villa, 1st Floor, 6,1C – Middleton Street Kolkata 700071–
12Madurai
+91 4522300404
ixmres@srilankan.comMon-Sat, 9am-5:30pmNo.11 Melakkal Main Road Opposite Passport Seva Kendra Kochadai Madurai – 625016–
13Mumbai
+91 22 40401515
bomres@srilankan.com–Stic GSA Services Pvt LTD Unit C415 Atrium215 Andheri Kurla road Chakala Andheri East Mumbai 400059–
14New Delhi
+91 1141528630
delreservations@srilankan.comMon-Fri, 9am-5:30pmC/o STIC Travels Pvt Ltd No.312 Third Floor World Trade Centre Barakhamba Avenue Connaught Place New Delhi 110001
+91 1141528642
15Tiruchirapalli
+91 431 2460844
trzreservations@srilankan.comMon-Sat, 9am-5:30pm, Sun, 9am-1pmC/o Translanka Air Travels Pvt Ltd Hotel Femina Complex14C Williams Road Tiruchirappalli Tamil Nadu620001
+91 431 2414856
16Trivandrum
+91 4712570025
/35		 trvres@srilankan.com,trvsales@srilankan.com Mon-Fri, 9am-5:30pm, Sat, 9am-1:30pm C/o Translanka Air Travels Pvt Ltd.1st FloorCB Square Ambujavilasam Road Statue Trivandrum Kerala695001 India–
17Varnasi
+9189990692
–– C/o STIC Travels Pvt Ltd Business Centre Clerk Hotel Varnasi India–
Airport Office
18Chennai
+91 44 22566384
maakd@srilankan.com–Airport Service Delivery, SriLankan Airlines Ltd., #15 & 16, Mezzanine Floor, NITC – T4, Airport, Meenambakkam, Chennai 600027, India
+91 44 22566383
19Mumbai
+91 22 66859365
Bom.airport@srilankan.com–Room No – W83058 Terminal 2 Chhatrapati Shivaji Maharaj International Airport Sahar Andheri West Mumbai 400099–
20New Delhi
+91 11 49638950
delkd@srilankan.com–Room No.10 Passenger Terminal Building Terminal3 Indira Gandhi International Airport New Delhi110037
+91 11 49638949
21Tiruchirapally
+91 4312340020
 trz.airport@srilankan.com– Tiruchirapally International Airport New Integrated terminal building Tiruchirapally620007 Tamil Nadu India
+91 4312340020
22Trivandrum
+91 4712501140
 trv.airport@srilankan.com Mon-Sat, 5:30am-1pm Local Time Trivandrum International Airport Trivandrum -695024 Kerala India
+91 4712509940
Cargo Office
23Chennai
+91 44 43921152
, 44 43921154		ul_maacargo@srilankan.com–C/o Trans Lanka Air Travels (Pvt) Ltd, Vijaya Towers Number 4, Kodambakkam High Road, Nungambakkam, Chennai 600034
+91 4443921155
24Coimbatore
+91 4224393699
Michelle@Translanka.Net–C/o Trans Lanka Air Travels (Pvt) Ltd, R.V. Centre, 22 A.T.T Colony, Coimbatore 18
+91 4224393699
25New Delhi
+91 11 65417403
delfsul@sticgroup.com–C/o STIC GSA Services (Pvt) Ltd, Room Number 9A, Import Building, 03 Cargo Terminal, IGI Airport, New Delhi 110037
+91 11 25655529
26Tiruchirapally
+91 9995490497
trz_cargo@translanka.net–C/o Trans Lanka Air Travels (Pvt) Ltd, Femina Complex, 14C Williams Road, Cantonment, Tiruchirapally 620001–
27Mumbai
+91 22 42686724
vseth@aaplindia.com–Allied Aviation Pvt. Ltd., 502, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri East, Mumbai 400093–
28Mumbai
+91 22 66205600
prabodh@globalaviationindia.com–C/O Global Aviation Services Pvt Ltd., 4th Floor, Merchant Chambers, 41, New Marine Lines, Churchgate, Mumbai 400020–
29Trivandrum
+91 4712506554
trv.srilankancargo@gmail.com–Spencer’s Travel Services Ltd., Hanna Gardens, Vallakadavu Road, Eanchakkal, Trivandrum – 695008–
30Tiruchirapally
+91 9944268283
trz_cargo@translanka.net–C/o Trans Lanka Air Travels (Pvt) Ltd., Femina Complex, 14C Williams Road, Cantonment Tiruchirapally 620001
+91 4312414856

Global Contact Details

Sr No.CountryDirect Dial number
1India
+9122-7127-9158
2China
+86 400 120 1979
3France
+339-7518-1999
4Germany
+4969-9073-2333
5Hong Kong
+852-3051-2822
6Japan
+8150-6864-8188
7Kuwait
+965-2220-5030
8Malaysia
+603-7724-3155
9Pakistan
+9221-3879-9836
10Thailand
+66-2018-2444
11Singapore
+65-3158-0580
12UK
+4433-0808-0800

Global Offices Contact Details

Other Contact Details

Sr No.ServiceContact No.
1For Support Within Sri Lanka1979
2For Special Assistance
+94197332382

Head Office

SriLankan Airlines Ltd.
Airline Centre,Bandaranaike
International Airport, Katunayake, Sri Lanka.
Contact No.: +94197335555 (Mon-Fri, 08:15-16:45)
Fax No.: +94197335122, +94197 33 3999
Email: feedback@srilankan.com

Social Sites

Srilankan Airlines Customer Care Number

Are you searching for the Srilankan Airlines Customer Care Number? You’re not alone! Thousands rely on Srilankan Airlines Customer Care Number daily. Whether it’s a product query, refund issue, or login problem, the Srilankan Airlines Customer Care Number support team is always ready to assist. Let’s help you connect with them faster and easier with our comprehensive contact guide.

Why Contact Srilankan Airlines Customer Care Number?

Srilankan Airlines Customer Care Number deals with a variety of user concerns ranging from order tracking, product information, to billing disputes. Many customers find it easier to resolve issues through direct support rather than navigating FAQs or help docs. By contacting the customer care team, you can avoid confusion, save time, and get personalized assistance. Whether your package is delayed or a refund is stuck, their trained staff is equipped to handle it professionally. They also help with account-related queries, promotional offers, and return policies. The company values customer satisfaction and works continuously to improve its resolution rate. For smooth service and a stress-free experience, their support system is a must-use tool for all customers.

How to Reach Srilankan Airlines Customer Care Number Support

You can connect with Srilankan Airlines Customer Care Number support through their official website, helpdesk portal, verified email ID, live chat, or social media. Their customer care channels are designed to offer convenience, transparency, and real-time assistance. Visit the help section on the site or download their official app for instant access. Social platforms like Twitter and Facebook are also monitored regularly. Depending on your query, they may also offer callbacks or video support. For urgent help, calling their customer care number directly is the most effective option.

Top Reasons Users Call Srilankan Airlines Customer Care Number

  • Late delivery
  • Refund issues
  • Login problems
  • Verification needed
  • Product questions
  • Subscription or renewal help
  • Technical troubleshooting
  • Billing disputes

Tips for Faster Resolution

  1. Keep your order ID or ticket number handy.
  2. Contact during non-peak hours to reduce waiting time.
  3. Use only verified contact numbers or official website links.
  4. Explain your issue briefly but clearly in writing or while calling.
  5. Take screenshots or keep email confirmations ready if applicable.

Updated Contact Info

We regularly update this blog to reflect the latest Srilankan Airlines Customer Care Number and contact methods. For the most accurate details, you should also visit the official Srilankan Airlines Customer Care Number website. Be cautious of outdated or fake helpline numbers found on third-party sites.

Reliable Support Team

Srilankan Airlines Customer Care Number has built a strong reputation for its prompt and professional customer support. Numerous reviews on social media and forums highlight their responsive team and quick problem resolution. Whether you’re a first-time customer or a long-time user, expect courteous and efficient handling of your issues. Their service culture reflects trust, responsibility, and customer satisfaction.

Share Your Experience

We encourage you to share your experience with the Srilankan Airlines Customer Care Number support team. Did they resolve your issue quickly? Was the customer care number responsive? Your feedback helps other users make informed decisions and also pushes the company to improve their service quality.

Summary

  • Company: Srilankan Airlines Customer Care Number
  • Support Channels: Chat, Email, Phone, Social Media

Complaints

If your concern remains unresolved, raise a complaint using the official grievance redressal form on their website. Srilankan Airlines Customer Care Number has a transparent complaints policy and tracks every submission. Make sure to include your ticket number or previous correspondence for quicker processing.

Escalation Process

Srilankan Airlines Customer Care Number has an escalation matrix that allows users to connect with senior support levels. If your issue hasn’t been resolved within the promised timeframe, escalate it by requesting a senior callback or contacting their nodal officer. Details are usually available under their Terms or Customer Rights page.

Social Media Support

Many users find fast resolutions via social media. Tag @Srilankan Airlines Customer Care Number on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.

Troubleshooting Tips

Before contacting support, try some basic troubleshooting like restarting your app, checking for updates, clearing cache, or reinstalling the application. Many issues get resolved with these steps and save your time.

Submit Feedback

Your opinion matters! Submit your feedback through the online form or email. It helps improve service quality and ensures the support team addresses frequent problems more efficiently. You can also leave a public review on Google or social platforms.

Submit a Customer Care Number

Do you know a more direct or recent Srilankan Airlines Customer Care Number? Help others by submitting it via our contact form. We’ll verify and update our listings accordingly. Community contributions ensure this blog stays relevant and helpful.

Frequently Asked Questions

How do I contact Srilankan Airlines Customer Care Number?

You can contact Srilankan Airlines Customer Care Number through their official support portal, live chat, verified email ID, or social media channels.

Is customer care available 24×7?

Some Srilankan Airlines Customer Care Number support services like chat or email may be available 24×7. Availability may vary by region and service type.

What details should I keep ready before contacting support?

Keep your order ID, registered email, screenshots of the issue (if any), and previous ticket number ready for faster help.

Can I get a refund through customer care?

Yes, refunds can be processed through customer care after verification. It’s best to raise a ticket and follow the procedure as advised by the agent.

Where can I escalate my complaint if not resolved?

You can escalate your issue via the escalation matrix available on the Srilankan Airlines Customer Care Number website or request a callback from a senior agent through the helpline.

Is there a customer care app for Srilankan Airlines Customer Care Number?

Yes, you can download the official app from Google Play Store or Apple App Store and access customer support directly from the app.

Srilankan Airlines Customer Care Number

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Srilankan Airlines Customer Care Number

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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