Organization:
- www.acko.com
Toll Free Number(s):
18002662256(For Customer Support/ Car,Bike, Health, Insurance)
1800 210 1992 (For Life Insurance)
All India Number(s):
1860 266 2258 (For Mobile protection and Repairs)
1860 266 2260 (For Insurance Broker Support)
080-6884 3621 (For Senior Citizens)
Website:
IVRS Menu : 18002662256/ 1860 266 2258
Please Select Your prefferd Language
- Press 1: For car or bike policy
- Press 2: For health policy
- Press 3: For mobile protection policy or large appliance policy
- Press 4: For policy received from our partners such as Zomato, Ola etc.
- Press 5: For travel policy
Emails
- hello@acko.com (For General Query/Car,Bike Insurance)
- health@acko.com (For Health Insurance)
- ecare@acko.tech (For Mobile Protection and Repairs)
- support.life@acko.com (For Support)
Install App
Important Link
Claim Process
- If you have any query related to claim process then firsty you have to call 18002662256 or email at hello@acko.com
For Grievance Redressal
Level 1:
- If you have any query or complaints you can contact at 18002662256 or Email at hello@acko.com
Address: Acko General Insurance Limited
36/5 Hustlehub One East,
Somasandrapalya, 27th Main Road Sector 2,
HSR Layout, Karnataka Bangalore-560102 - Your query will be solved within 5 business days.
Level 2:
- If you are not satisfied within 5 days then you can contact at 080-62370023 or email at grievance@acko.com, your query will be solved within 15 business days.
Level 3:
- If you are still not satisfied with the resolution provided then you can contact to the Chief Grievance Officer
Ph: 18002662256
Email: gro@acko.com
Address: Acko General Insurance Limited
36/5 Hustlehub One East,
Somasandrapalya, 27th Main Road Sector 2,
HSR Layout, Karnataka Bangalore-560102 - Your query will be solved within 7 business days
Level 4:
- If you are not satisfied by the above levels, then you can lodge your complaint through Bima Bharosa, Council for Insurance Ombudsman (CIO) or Insurance Regulatory and Development Authority (IRDA)
For Cancellation And Refund
- If you have any query or complaints you can contact at 18002662256 or Email at hello@acko.com
- The refunded amount will be credited in your account within 14 business days.
- For more information about cancellation or refund please read
Download Forms
Head Office
Acko General Insurance Limited
36/5 Hustlehub One East,
Somasandrapalya, 27th Main Road Sector 2,
HSR Layout, Karnataka Bangalore-560102
Social Media Support
Many users find fast resolutions via social media. Tag @Acko Insurance Customer Care Number – 1800 266 2256 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.