Organization:
- rbi.org.in
Toll Free Number(s):
Website:
IVRS Menu : 14448
Select Your Prefered language
- Press 1: For Assistance in Filing a Complaint
- Press 2: To know the status of the complaint already filed with RBI
- Press 3: For Information on the Reserve Bank Integrated Ombudsman Scheme 2021 and the regulated entities of RBI
Email:
- crpc@rbi.org.in (For Complaint)
- rbikehtahai@rbi.org.in (For Feedback)
How to Complain Banking Ombudsman
Address and Area of Operation of RBI Ombudsman
| Sr. No. | Area | Contact No. | Address |
|---|---|---|---|
| 1. | Ahmedabad | 079-26582357 | C/o Reserve Bank of India Office of RBI Ombudsman 4th Floor, Riverfront House Behind H. K. Arts College Between Gandhi and Nehru Bridge Pujya Pramukh Swami Marg (Riverfront Road-West) Ahmedabad- 380009 |
| 2. | Bengaluru | 080-22180221 | C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560001 |
| 3. | Bhopal | 0755-2573772 | C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462011 |
| 4. | Bhubaneswar | 0674-2396207 | C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751001 |
| 5. | Chandigarh | 0172-2727118 | C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh |
| 6. | Chennai (I) | 044-25395964 ,Fax. No.- 044-25395488 | C/o Reserve Bank of India Fort Glacis, Chennai 600001 |
| 7. | Chennai (II) | 044-25383976 | C/o Reserve Bank of India Fort Glacis, Chennai 600001 |
| 8. | Dehradun | 0135-2742006 | C/o Reserve Bank of India Plot No. 16-17, IT Park, Sahastradhara Road, Dehradun – 248013 |
| 9. | Guwahati | 0361-2542556 | C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781001 |
| 10. | Hyderabad | 040-23210013 | C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500004 |
| 11. | Jaipur | 0141-2577931 | C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road, Jaipur – 302004 |
| 12. | Jammu | 0191-2477905 | C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 |
| 13. | Kanpur | 0512-2305174 | C/o Reserve Bank of India Post Box No. 82/142, Mahatma Gandhi Road, Kanpur-208001 |
| 14. | Kolkata (I) | 033-22310217 | C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700001 |
| 15. | Kolkata (II) | 033-22628771 | C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700001 |
| 16. | Mumbai (I) | 022-23022028 | C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400008 |
| 17. | Mumbai (II) | 022-23001285 | C/o Reserve Bank of India, 1st Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400008 |
| 18. | Patna | 0612- 2322569 | C/o Reserve Bank of India Patna-800001 |
| 19. | New Delhi (I) | 011- 23313359 | C/o Reserve Bank of India, 06, Sansad Marg, New Delhi |
| 20. | New Delhi (II) | 011- 23715393 | C/o Reserve Bank of India, Sansad Marg, New Delhi |
| 21. | Raipur | 0771-2244246 | C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 |
| 22. | Ranchi | 0651-2210512 ,Fax. No.- 0651-2210515 | C/o Reserve Bank of India Fourth Floor, Pragati Sadan, RRDA Building, Kutchery Chowk, Ranchi – 834001 Jharkhand |
| 23. | Shimla | 0177-2627320 | C/o Reserve Bank of India Main Market, Kasumpti Shimla – 171009 Himachal Pradesh |
| 24. | Thiruvananthapuram | 0471-2326769 | C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695033 |
Parent Article
Address And Area of Operation of RBI Ombudsman Contact Number
In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.
Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.
Address And Area of Operation of RBI Ombudsman Contact Number
📞 Frequently Asked Questions (FAQs) About Customer Care Numbers
In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.
❓ What are Customer Care Numbers?
Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.
❓ Why are Customer Care Numbers Important?
Customer care numbers are crucial for:
Immediate support during technical glitches or service outages.
Filing complaints about products, services, or transactions.
Resolving account issues, like password resets or billing disputes.
Tracking orders, making service requests, or modifying subscriptions.
They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.
❓ Are Customer Care Numbers Always Toll-Free?
Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.
❓ Can I Contact Customer Care 24/7?
It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.
❓ How Do I Find Verified Customer Care Numbers?
To find authentic and updated customer care numbers:
Visit the official website of the company.
Check the company’s mobile app (under Contact Us or Help).
Look for support details on verified social media pages.
Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.
⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.
❓ Is There an Alternative to Calling Customer Care Numbers?
Yes, many companies now offer:
Live chat on websites or apps.
Email support.
WhatsApp customer care.
Support through social media (Twitter, Facebook).
However, customer care numbers still remain the most direct and reliable way to speak to a human agent.
❓ What Should I Keep Ready Before Calling Customer Care?
To save time and get faster support, keep these ready:
Your customer ID/account number.
Transaction/order details.
A brief description of your issue.
Any error messages or screenshots (if the company offers WhatsApp or email support too).
❓ What If My Call to Customer Care Number Isn’t Answered?
This could be due to:
High call volumes.
Calling outside working hours.
Technical issues at the service provider’s end.
You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.
❓ Can I Complain If the Customer Care Response Is Poor?
Absolutely. If a company’s customer care number does not provide proper service:
Escalate the issue to higher authorities or nodal officers (many companies have this structure).
File a complaint on platforms like the National Consumer Helpline (NCH) in India.
Leave feedback on Google Reviews, consumer forums, or the company’s website.
❓ Are There Industry-Specific Customer Care Numbers?
Yes, most sectors have their own dedicated customer care numbers:
Telecom: Airtel, Jio, Vi, BSNL
Banking: SBI, HDFC, ICICI, Axis
E-commerce: Amazon, Flipkart, Meesho
Airlines: Indigo, Air India, Vistara
Food Delivery: Swiggy, Zomato
And many more…
Using the correct customer care number for the specific service ensures quicker and more accurate assistance.
❓ Is It Safe to Share Information Over Customer Care Calls?
Yes, if you’re calling an official customer care number. However:
Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.
Avoid sharing sensitive data unless you are 100% sure the number is legitimate.
✅ Conclusion
Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.
Address And Area of Operation of RBI Ombudsman Contact Number
We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.