Organization:
- www.ageasfederal.com
Toll Free Number(s):
1800 209 0502 (For Customer Service)
All India Number(s):
022-2490 8109 (For Customer Support)
022-2302 9200 (Dial Extension No.)
Website:
IVRS Menu: 1800 209 0502
Select Your Preffered Language
- Press 1: For Application Status
- Press 2: For Policy Status
- Press 3: For Policy Dispatch Status
- Press 4: For Refund Status
- Press 5: For Preisense Insurance
- Press 6: For Renewal Zero And Due Date
- Press 7: For Certificates, Statements And Vendor Quotation
- Press 9: To Speak To Customer Care Executive
- support@ageasfederal.com (For Support)
Install App
Important Links
For Claim Process
- If you have any query related to claim process then firsty you have to call 18002090502 email at claims@ageasfederal.com
- You can also contact to the following officers at the details given below:
Sr No. | Name | Contact Details |
---|---|---|
1 | Mr. Radhakanta Behera | 9937360766 Branch Address: Ageas Federal Life Insurance Co. Ltd. One Janpath, 3Rd Floor Plot No-2.C, Janpath, Unit-Iii, Bhubaneswar, Khordha, Odisha, 751007 |
2 | Rakesh Amin | 9870550795 Email: Rakesh.amin@ageasfederal.com |
- For More Information Related To Claim Process Please Read
Grievance Redressal
Level 1:
- If you have any query/ complaint then firstly you have to call 18002090502 or email at support@ageasfederal.com
- You can also contact to the grievance officer of your nearest branch
Level 2:
- If yur query is not resolved within 3 days then you can contact to the Chief Manager – IGMS and Complaints at the details given below:
Address: Ageas Federal Life Insurance Co Ltd
22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel (East), Mumbai 400013, India (Same For All)
Sr No. | Designation | |
---|---|---|
1 | Assistant Vice President – Customer and Sales Support | reema.bhasker@ageasfederal.com |
2 | Chief Manager – IGMS and Complaints | elizabeth.taylor@ageasfederal.com |
Level 3:
- If your query is not resolved then you can contact to the Grievance Redressal Officer at the details given below:
Contact No.: 18002090502 (Toll Free), 022-23029200
Email: grievance@ageasfederal.com
Address: Ageas Federal Life Insurance Co Ltd
22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel (East), Mumbai 400013, India - You can also lodge your complaint online through IRDA Portal Or Council for Insurance Ombudsman (CIO) Portal.
Download Forms
Registered Office
Ageas Federal Life Insurance Co Ltd
22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel (East),
Mumbai 400013, India
Social Media Support
Many users find fast resolutions via social media. Tag @Ageas Federal Life Insurance Customer Care Number – 1800 209 0502 on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.