Airtel Broadband And Internet Customer Care Number

Customer Care Number

Airtel Broadband And Internet Customer Care Number

Organization:

  • Airtel

Toll Free Number(s):

121 (From Airtel – For Queries and Requests, Mon-Sat, 9:30am-6:30pm)
198 (For Complaints)

Website:

IVRS Menu: 121

  • Press 3- For extreme fiber and fixed line.

After dialing through landline no. to confirm by pressing 1

  • Press 1- For existing customer
  • Press 2- To book a new connection now

Email:

Important Links:

24*7 Customer Support:

Note: For existing customers, please dial from your registered mobile number and keep your Landline number
or Airtel Relationship number ready to help us serve you better.

Sr No. Service Area Contact No.
1 Madhya Pradesh & Chhattisgarh
0755-4444121
2 Uttar Pradesh
0522-4444121
3 Karnataka
080-44444121
4 Andhra Pradesh
040-44444121
5 Mumbai
022-44444121
6 Maharashtra
020-44444121
7 Himachal Pradesh
0172-4444121
8 Assam
033-44444121
9 Jammu & Kashmir
0172-4444121
10 Bihar & Jharkhand
033-44444121
11 WB
033-44444121
12 Delhi
011-44444121
13 Tamil Nadu
044-44444121
14 Kerala
0484-4444121
15 North East
033-44444121
16 Haryana
0124-4444121
17 Gujarat
079-44444121
18 Rajasthan
0141-4444121
19 Orissa
033-44444121
20 Punjab
0172-4444121

For Complaint/Grievance

Level 1:

  • For any query/complaint regarding to the Complaint/Grievance you can call 121 or email at 121@in.airtel.com

Level 2:

  • If you are not satisfied with response then you can contact to the nodal officers details given below:
SNo. Circle Contact Email Office Address
1 Bihar and Jharkhand
9934844866
 appellate.bihar@in.airtel.com Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
2 AP and Telangana
9959444865
 appellate.andhra@in.airtel.com Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016
3 Assam
9957599118
 appellate.nesa@in.airtel.com Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022
4 Haryana
9729044865
 appellate.har@in.airtel.com Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana
5 Jammu and Kashmir
9797344865
 appellate.jk@in.airtel.com Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
6 Karnataka
9972544865
 appellate.kk@in.airtel.com Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 560029
7 Kerala
9995844865
 appellate.ker@in.airtel.com Bharti Airtel Ltd, SL Avenue, NH Bye Pass, Maradu PO, Kundanoor Junction, Cochin – 682304
8 MP and Chattisgarh
9981544865
 appellate.mpcg@in.airtel.com Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
9 Mumbai
9987244865
 appellate.mumbai@in.airtel.com Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 40064 , Maharashtra
10 North East
9612906264
 appellate.nesa@in.airtel.com Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
11 Orissa
9937044865
 appellate.orissa@in.airtel.com Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
12 Tamil Nadu
9940644865
 appellate.tn@in.airtel.com Bharti Airtel Limited, No 42/147 & 44/146 santhome road & rosart church road , Mylapore, Chennai – 600004
13 Chennai
9940644865
 appellate.tn@in.airtel.com Bharti Airtel Limited, No 42/147 & 44/146 santhome road & rosart church road , Mylapore, Chennai – 600004
14 Delhi NCR
9958444865
 appellate.del@in.airtel.com Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015
15 Gujarat
9724544865
 appellate.guj@in.airtel.com Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
16 Himachal Pradesh
9805044865
 appellate.hp@in.airtel.com Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
17 Kolkata
9831844865
 appellate.wb@in.airtel.com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
18 Maharashtra and Goa
9987244865
 appellate.mah@in.airtel.com Bharti Airtel Ltd Block-1,wing-B,Level -12, International tech park Kharadi Pune – 412207
19 Punjab
9878444865
 appellate.pb@in.airtel.com Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
20 Rajasthan
9958444865
 appellate.raj@in.airtel.com Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
21 UP East
9794544865
 appellate.upe@in.airtel.com Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010
22 UP West and Uttarakhand
9997444865
 appellate.upw@in.airtel.com Bharti Airtel Limited, C-24 ,Sector 59, Noida- 201301 Uttar Pradesh
23 West Bengal
9831844865
 appellate.wb@in.airtel.com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
  • For Broadband And Fixed Line Appellate Authority you can call details given below:
Sr No. State Contact Email Office Address
1 Andhra Pradesh
040-40000222
 appellate.southabts@in.airtel.com Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016
2 Delhi & National Capital Region
011-41614690
 appellate.ncr@in.airtel.com Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015
3 Gujarat
079-40020143
 appellate.west@in.airtel.com Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
4 Haryana
0180-4600150
 appellate.haryana@in.airtel.com Bharti Airtel Limited, Plot No 41 & 42, Industrial Park, Sector 2, Growth Center, Saha, Distt Ambala, Haryana
5 Karnataka
080-41115201
 appellate.southabts@in.airtel.com Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore – 560029
6 Kerala
0484-4015201
 appellate.southabts@in.airtel.com Bharti Airtel Ltd, SL Avenue, NH Bye Pass, Maradu PO, Kundanoor Junction, Cochin – 682304
7 Kolkata
033-40016676
 appellate.kolkata@in.airtel.com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
8 Madhya Pradesh & Chhatisgarh
0755-4221100
 appellate.central@in.airtel.com Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh
9 Maharashtra
020-40031233
 appellate.west@in.airtel.com Bharti Airtel Ltd Block-1,wing-B,Level -12, International tech park Kharadi Pune – 412207
10 Mumbai
022-40030143
 appellate.west@in.airtel.com Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai – 400064, Maharashtra
11 Punjab
0172-4600150
 appellate.punjab@in.airtel.com Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh – 160101
12 Rajasthan
0141-4034338
 appellate.rajasthan@in.airtel.com Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
13 Tamil Nadu /Chennai
044-42039583
 appellate.southabts@in.airtel.com Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
14 Uttar Pradesh East
0522-4600150
 appellate.upeast@in.airtel.com Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010
15 Uttar Pradesh West
0121-4600150
 appellate.upwest@in.airtel.com Bharti Airtel Limited, C-24 ,Sector 59, Noida- 201301 Uttar Pradesh
16 Himachal Pradesh
0172-4600150
 appellate.hp@in.airtel.com Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
17 Jammu and Kashmir
0172-4600150
 appellate.jk@in.airtel.com Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
18 Bihar and Jharkhand
0522-4600150
 appellate.bihar@in.airtel.com Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
19 North East
033-40016676
 appellate.nesa@in.airtel.com Bharti Hexacom Limited, Ward No 2, Holding No 269, Laitumkhrah Main Road, Lower New Colony, Shillong, East Khasi Hills, Meghalaya, 793003
20 Odisha
033-40016676
 appellate.orissa@in.airtel.com Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
21 West Bengal
033-40016676
 appellate.wb@in.airtel.com Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
22 Assam
033-40016676
 appellate.nesa@in.airtel.com Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022
  • If you are still not satisfied with the response of above given level then you can contact to the Broadband And Fixed Line Nodal Authority details given below:
Sr No. Service Area Contact No. Email Office Address
(Bharti Airtel Limited)
1 Andhra Pradesh
040-40000294
 nodal.southabts@in.airtel.com Splendid Towers, Huda Road,
Opp. Begumpet Police Station,
Begumpet, Hyderabad – 500016
2 Delhi NCR
011-41614777
 nodal.ncr@in.airtel.com Plot No. 16, Udyog Vihar,
Phase – IV, Gurgaon – 122015
3 Gujarat
079-40020142
 nodal.west@in.airtel.com Zodiac Square, 2nd Floor,
SG Road, Opp Gurudwara,
Ahmedabad 380 054
4 Haryana
0180-4035835
 nodal.haryana@in.airtel.com Plot No 41 & 42, Industrial Park ,
Sector 2,Growth Center,
Saha, Distt Ambala , Haryana
5 Karnataka
080-41115338
 nodal.southabts@in.airtel.com 55, Divyasree Towers, Bannerghatta
Road, Bangalore – 560029
6 Kerala
0484-4010086
 nodal.southabts@in.airtel.com N H Bypass Kundanoor Jn,
Maradu P O Kochi – 682034, Kerala
7 Kolkata
033-40016725
 nodal.kolkata@in.airtel.com Infinity Building, 5th Floor,
Salt Lake Electronics Complex,
Kolkata-700091, West Bengal
8 Madhya Pradesh
& Chhatisgarh
0755-4200460
 nodal.central@in.airtel.com 3rd Floor, Metro Towers, AB Road,
Near Vijay Nagar, Indore- 452010,
Madhya Pradesh
9 Maharashtra
020-40031234
 nodal.west@in.airtel.com Plot No. 3/1, North Tower, ePark,
MIDC Knowledge park, Kharadi,
Pune- 110014
10 Mumbai
022-40030142
 nodal.west@in.airtel.com 7th Floor, Interface Bldg No -7,
Mindspace, Link Road, Malad (W),
Mumbai – 400064, Maharashtra
11 Punjab
0172-4600765
 nodal.punjab@in.airtel.com Plot No.21, Rajiv Gandhi Technology
Park, Chandigarh – 160101
12 Rajasthan
0141-4037338
 nodal.rajasthan@in.airtel.com K-21, Sunny House, Malviya Marg,
C-Scheme, Jaipur -302001, Rajasthan
13 Tamil Nadu
044-42100356
 nodal.southabts@in.airtel.com No 42/147 & 44/146 Santhome High
Road & Rosary Church road,
Mylapore Chennai 600004
14 Uttar Pradesh East
0522-4007499
 nodal.upeast@in.airtel.com TCG 7/7, Vibhuti Khand, Gomti Nagar,
Lucknow – 226010
15 Uttar Pradesh West
0121-4007499
 nodal.upwest@in.airtel.com B38/C1, Sector 57,
Noida- 201301 Uttar Pradesh

Please see its linked article below to get more customer care number:

Airtel Customer Care Number – 121

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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