Airtel Mobile Nodal / Appellate Officer Contacts

Customer Care Number

Airtel Mobile Nodal / Appellate Officer Contacts

Organization:

  • Airtel

Website:

Airtel Nodal Officer Team:

Sr No. Circle Email Address Office Address
1 Chennai nodalofficer.tn@in.airtel.com No 42/147 & 44/146
Santhome High Road &
Rosary Church road,
Mylapore Chennai 600004
2 AP and
Telangana 		Nodalofficer.andhra@in.airtel.com Splendid Towers, Huda
Road, Opp. Begumpet
Police Station, Begumpet,
Hyderabad – 500016
3 Assam nodalofficer.nesa@in.airtel.com Bharti House, Six mile
Khanapara, Guwahati – 781022
4 Haryana nodalofficer.har@in.airtel.com Plot No 41 & 42,
Industrial Park , Sector 2,
Growth Center, Saha,
Distt Ambala , state- Haryana
5 Kerala nodalofficer.ker@in.airtel.com SL Avenue, N H Bypass
Kundanoor Jn,Maradu
P O Kochi, 682304, Kerala
6 Orissa nodalofficer.orissa@in.airtel.com Infocity Campus, 6th Floor,
E-13/1, Chandaka Industrial
Estate, Chandrasekharpur,
Bhubaneswar-751024, Odisha
7 Maharashtra
and Goa 		nodalofficer.mah@in.airtel.com Plot No. 3/1, North Tower,
ePark, MIDC Knowledge
park, Kharadi, Pune- 110014
8 Mumbai nodalofficer.mumbai@in.airtel.com 7th Floor , Interface
Building No 7 , Mindspace ,
Link Road , Malad west ,
Mumbai – 400064 , Maharashtra
9 Tamil Nadu nodalofficer.tn@in.airtel.com No 42/147 & 44/146
Santhome High Road &
Rosary Church road,
Mylapore Chennai 600004
10 UP East nodalofficer.upe@in.airtel.com TCG 7/7, Vibhuti Khand,
Gomti Nagar,
Lucknow – 226010
11 UP West
and Uttarakhand 		nodalofficer.upw@in.airtel.com B38/C1, Sector 57,
Noida- 201301
Uttar Pradesh
12 Kolkata nodalofficer.wb@in.airtel.com Infinity Building,
5th Floor, Salt Lake
Electronics Complex,
Kolkata-700091, West Bengal
13 Bihar and
Jharkhand 		nodalofficer.bih@in.airtel.com Plot no 18, Patliputra
Industrial area, Patna
800013, Bihar, India
14 Delhi NCR nodalofficer.del@in.airtel.com Plot No. 16, Udyog
Vihar, Phase – IV,
Gurgaon – 122015
15 Gujarat nodalofficer.guj@in.airtel.com Zodiac Square, 2nd
Floor, SG Road,
Opp Gurudwara,
Ahmedabad 380 054
16 Himachal Pradesh nodalofficer.hp@in.airtel.com Block No. 11 A,
SDA Complex,
Kasumpti, Shimla 171009
17 Jammu and
Kashmir 		nodalofficer.jk@in.airtel.com B2, 3rd Floor, South
Block, Bahu Plaza,
Gandhi Nagar, Jammu,
Jammu & Kashmir 180012
18 Karnataka nodalofficer.kk@in.airtel.com No 55, divyashree
towers , Bannerghatta
Road Bangalore – 560029
19 MP and
Chattisgarh 		nodalofficer.mpcg@in.airtel.com 3rd Floor, Metro
Towers, AB Road,
Near Vijay Nagar ,
Indore, Madhya Pradesh
20 North East nodalofficer.nesa@in.airtel.com Modrina Mansion,
1st Floor, Laitumukrah
Main Road, Shillong- 793003
21 West Bengal nodalofficer.wb@in.airtel.com Infinity Building,
5th Floor, Salt Lake
Electronics Complex,
Kolkata-700091, West Bengal
22 Punjab nodalofficer.pb@in.airtel.com Plot No.21, Rajiv
Gandhi Technology
Park, Chandigarh 160101
23 Rajasthan nodalofficer.raj@in.airtel.com K-21, Sunny House,
Malviya Marg, C-Scheme,
Jaipur-302001, Rajasthan

Airtel Appellate Authority:

Sr No. Circle Email Office Address
1 Bihar and
Jharkhand		 appellate.bihar@in.airtel.com Plot no 18, Patliputra
Industrial area, Patna
800013, Bihar, India
2 AP and
Telangana		 appellate.andhra@in.airtel.com Splendid Towers, Huda
Road, Opp. Begumpet
Police Station, Begumpet,
Hyderabad – 500016
3 Assam appellate.nesa@in.airtel.com Bharti House, Six mile
Khanapara, Guwahati, 781022
4 Haryana appellate.har@in.airtel.com Plot No 41 & 42,
Industrial Park , Sector 2,
Growth Center, Saha,
Distt Ambala , state- Haryana
5 Jammu and
Kashmir		 appellate.jk@in.airtel.com B2, 3rd Floor,
South Block, Bahu Plaza,
Gandhi Nagar, Jammu,
Jammu & Kashmir 180012
6 Karnataka appellate.kk@in.airtel.com No 55, divyashree
towers , Bannerghatta
Road Bangalore – 560029
7 Kerala appellate.ker@in.airtel.com SL Avenue, N H Bypass
Kundanoor Jn,Maradu
P O Kochi, 682304, Kerala
8 MP and
Chattisgarh		 appellate.mpcg@in.airtel.com 3rd Floor, Metro Towers,
AB Road, Near Vijay Nagar ,
Indore, Madhya Pradesh
9 Mumbai appellate.mumbai@in.airtel.com 7th Floor , Interface
Building No 7 , Mindspace ,
Link Road , Malad west ,
Mumbai – 40064 , Maharashtra
10 North East appellate.nesa@in.airtel.com Bharti Hexacom Limited,
Modrina Mansion,
1st Floor, Laitumukrah
Main Road, Shillong-793003
11 Orissa appellate.orissa@in.airtel.com Infocity Campus, 6th Floor,
E-13/1, Chandaka Industrial
Estate, Chandrasekharpur,
Bhubaneswar-751024
12 Tamil Nadu appellate.tn@in.airtel.com No 42/147 & 44/146 santhome
road & rosart church road
Mylapore, Chennai – 600004
13 Chennai appellate.tn@in.airtel.com No 42/147 & 44/146
santhome road & rosart
church road , Mylapore,
Chennai – 600004
14 Delhi NCR appellate.del@in.airtel.com Plot No. 16, Udyog
Vihar, Phase – IV,
Gurgaon – 122015
15 Gujarat appellate.guj@in.airtel.com Zodiac Square, 2nd Floor,
SG Road, Opp Gurudwara,
Ahmedabad 380 054
16 Himachal Pradesh appellate.hp@in.airtel.com Block No. 11 A, SDA
Complex, Kasumpti,
Shimla 171009
17 Kolkata appellate.wb@in.airtel.com Infinity Building, 5th Floor,
Salt Lake Electronics
Complex, Kolkata-700091,
West Bengal
18 Maharashtra
and Goa		 appellate.mah@in.airtel.com Plot No. 3/1, North
Tower, ePark, MIDC
Knowledge park, Kharadi,
Pune- 110014
19 Punjab appellate.pb@in.airtel.com Plot No.21, Rajiv
Gandhi Technology Park,
Chandigarh 160101
20 Rajasthan appellate.raj@in.airtel.com Bharti Hexacom Limited,
K-21, Sunny House,
Malviya Marg, C-Scheme,
Jaipur-302001, Rajasthan
21 UP East appellate.upe@in.airtel.com TCG 7/7, Vibhuti
Khand, Gomti Nagar,
Lucknow-226010
22 UP West and
Uttarakhand		 appellate.upw@in.airtel.com B38/C1, Sector 57,
Noida- 201301
Uttar Pradesh
23 West Bengal appellate.wb@in.airtel.com Infinity Building,
5th Floor, Salt Lake
Electronics Complex,
Kolkata-700091, West Bengal

Please see its linked article below to get more customer care number:

Airtel Customer Care Number – 121

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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