Assam State Transport Corp (ASTC) Contact Number – 1800 345 3986

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

From telecom companies and e-commerce platforms to banks, airlines, and utility providers, almost every business offers customer care numbers to provide real-time assistance to their customers. These numbers are your direct link to customer service teams who are trained to solve problems, answer queries, and guide you through any issue — all over a simple phone call.

Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

Stay informed. Stay connected. Let customer care numbers be your first step toward a smoother service experience.

Assam State Transport Corp (ASTC) Contact Number – 1800 345 3986

Organization:

  • astc.assam.gov.in

Toll Free Number(s):

1800 345 3986 (For Bus Timetable/Query 24*7 Helpline)

All India Number(s):

98540 06004 (For WhatsApp Support)
98540 06002 (For Alternate WhatsApp Support)

iOS App:

Android App:

Website:

Important Links

For Complaint

  • For any query/complaint you can Contact at the details given below:
    Contact No.: 18003453986
    WhatsApp No.: 9854006002, 9854006004
    Email: astccontrol@gmail.com
  • If your Query is not resolved then you can contact to Grievance Officer, on the details mentioned below:
    Name: Shri Monishi Nahardeka
    Contact No.: 7575972440
  • You can also lodge your complaint online through Centralized Public Grievance Redressal System (CPGRAMS) Portal .

Officers Contact Details

Sr. No.Designation/LocationNameContact No.
1Chief General Manager and General Manager , ASTC, HO, Paltanbazar, GuwahatiShri Biju Deka
9864092908
2General Manager , Upper Assam Region with HQ at SivasagarShri Hiteswar Boruah
9954457286
3Secretary to MD and General Manager i/c, ASTC, HO, Paltanbazar, GuwahatiSri Dipak Tamuli
9954067541
4Divisional Manager i/c, and Manager i/cShri Anjan Jyoti Deka
9864265372
5Divisional Manager i/c, GGR City ServiceShri Ikramul Mazid Kazi
9707077398

Divisions/Field Offices Contact Details

Sr. No.Divisional OfficeAddressContact No.
1Nagaon DivisionASTC Complex, near Neheru Bali, Nagaon, Assam
7002781752
2Jorhat DivisionBaruah Chariali, ASTC Complex, Jorhat, Assam
7002725219
3Sivasagar DivisionHospital Road, Sivasagar
6900821478
4Tinsukia DivisionAT Road, Tinsukia
03742-335278
5North Lakhimpur DivisionASTC Complex, District Court Road, Lakhimpur
9365177682
6Tezpur DivisionKacharigaon, Tezpur Town
03712-225140
7Silchar DivisionISBT, Ramnagar, Silchar
8721845813
8Bongaigaon DivisionTR Phukan Road, Bongaigaon
8638683750
9Guwahati ISBT DivisionBetkuchi, ASTC ISBT, Guwahati, Assam
7575972440
10GGR City Service DivisionRupnagar ASTC Complex, Bhangagarh, Guwahati, Assam
9706329993

Division Wise Station PIO Contact Details

Sr. No.StationName of PIOContact No.
Tinsukia Division
1TinsukiaTirtha Nath Das
9435335638
2DoomdoomaRupam Dowari
9365269722
3MargheritaPriyam Goswami
8638366051
4DuliajanDebankan Mahanta
7086967489
5NamrupAmlan Saikia
8876440932
6DibrugarhSoumitra Das
7002422596
7MoranPubali Gogoi
8638176844
Greater Guwahati Region City Service Division
8RoopnagarVikash Paswan
9864266393
9JagiroadAchman Pegu
7002498639
10Baihata CharialiBikumoni Kalita
7002850625
11RangiaArunav Sarma
8638144725
12MirzaSikha Kalita
8876699033
13ChaygaonNiranjan Das
9365515217
14BokoUmar Ali Ahmed
9508128340
15Lgbi Airport CounterJitumoni Kalita
8638957074
16Paltanbazar Airport CounterNibaran Nath , Chandan Saloi
9635246389
North Lakhimpur Division
17North LakhimpurMd Wahid Ali, Mantu Gohaign
6000456470
18BihpuriaHemanta Borah
9101639717
19DhalpurHemanta Borah
9101639717
20LalukTarun Borah
6000318788
21GogamukhBilat Pagag
8011203527
22DhakuakhanaTrikendrajit Bharali
6000387990
23DhemajiRituraj Saikia
9957343808
24SilapatharNarayan Buragohain
9954404662
25JonaiNarayan Saikia
6001431082
Nagaon Division 
26DiphuPobitra Hapila
9101439417
27HaflongPobitra Hapila
9101439417
28JakhalabandhaNipul Bora
9864844477
29MorigaonArif Ali
9954361149
30NagaonSiddhartha Sarmah , Mira Borah
7002278868
Jorhat Division
31Jorhat StationDibakar Gogoi
9101251422
32Isbt JorhatPonkoj Mahatu
7002329311
33Ss Bokakhat, KuthoriRajibuddin Ahmed
9678656270
34Ss GolaghatKhirod Gogoi
9678136767
35DergaonKhirod Gogoi
9678136767
36KamargaonAtul Saikia
6002178942
37MajuliBrajan Rajkhowa
6000266685
38SarupatharKhirod Gogoi
9678136767
39MerapaniKhirod Gogoi
9678136767
40Titabor, Mariani, BorhulaProdip Borah
9957264011
41AmguriMi-Ram Gogoi
9957852550
42ChintamonigarhJun Borah
9954059549
43JhanjiPrasanta Goswami
8133030161
Isbt Guwahati Division
44Isbt City Service (Cng Depot)Sakil Zaman Saikia, Amar Jyoti Goswami
7002865437
45PaltanbazarPranjit Talukdar
9401993307
46PaltanbazarKa-K Bharali
9678049215
46NalbariKanak Choudhury
9957712709
47NalbariAlakesh
9101649239
48Kha-ParaNekibur Rahman
9707730672
49ShillongAbdus Salam
8638563285
50IsbtDilip Basumatary
8638905730
51IsbtAsfraful Islam
6000253702
52IsbtNabajyoti Deka
8403860983
Silchar Division
53Silcharmeherpur StationBiprajit Deb
9435372178
54Karimganj StationT. Nilkumar Sharma
9613107982
55Badarpur StationT. Nilkumar Sharma
9613107982
56Silchar IsbtMridul Chutia
7002741690
57Hailakandi StationSiraj Uddin Laskar
9854446999
58Devdoot Flag StationKamrul Haque Barbhuiya
9101793776
59Katlicherra StationMuslek Uddin Barbhuiya 
7002141132
Bongaigaon Division
60BongaigaonKangkan Talukdar
8638053941
61DhubriNur Islam Ahmed
7002447132
62BarpetaRidip Kalita
9101238728
63GoalparaBismil Ajim Khan
9678642358
64BilasiparaSahid Hussain
9706484644
Sivsagar Division
65SivsagarAbani Borgohain
9101583113
66SivsagarBhuban Gohain
7896396821
67Sonari StationProbin Saikia
9365531001
68Sonari StationDudu Ullah
9957786520
69NaziraBidhan Phukan
7002908018
70DemowDebojit Buragohain
9864589453
71NitaipukhuriDebojit Buragohain
9864589453
72GaurisagarSimanta Saikia
8134966320
Tezpur Division
73TezpurRudra Sharma
7896693985
74Biswanath CharialiJiten Borah
8638019882
75UdalguriPulakesh Dutta
8486397354

Head Office Address

Assam State Transport Corporation (ASTC)
ParibahanBhawan, Paltanbazar,
Guwahati-781008, Assam

Assam State Transport Corp (ASTC) Contact Number – 1800 345 3986

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

Assam State Transport Corp (ASTC) Contact Number – 1800 345 3986

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

Assam State Transport Corp (ASTC) Contact Number – 1800 345 3986

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Assam State Transport Corp (ASTC) Contact Number – 1800 345 3986

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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