Axis Bank Customer Care Number : 1800 103 5577

customer care number

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

In today’s fast-paced and digital-first world, customer care numbers play a vital role in helping people resolve their issues quickly and efficiently. Whether you’re facing a billing error, a technical glitch, or need urgent product support, having access to the right customer care number can save you time, money, and frustration.

From telecom companies and e-commerce platforms to banks, airlines, and utility providers, almost every business offers customer care numbers to provide real-time assistance to their customers. These numbers are your direct link to customer service teams who are trained to solve problems, answer queries, and guide you through any issue — all over a simple phone call.

Knowing the correct and active customer care numbers can make a huge difference when you’re in a hurry or dealing with a critical problem. This guide brings you a collection of verified and updated customer care numbers from leading companies in India, so you’re never left searching when you need help the most.

Stay informed. Stay connected. Let customer care numbers be your first step toward a smoother service experience.

Axis Bank Customer Care Number : 1800 103 5577

Organization:

  • Axis Bank

Toll Free Numbers:

14448 (For RBI Complaint)
1800 209 5577 (For Phone Banking/To Report Lost Credit/Debit Card)
1800 103 5577 (Alternate No. For Phone Banking/To Report Lost Credit/Debit Card)
1800 419 0068 (To Know The Status Of Existing Complaints)
1800 419 5959 (Missed Call No. To Get Your Account Balance)
1800 419 6969 (Missed Call No. To Get Your Mini Statement)
1800 419 5858 (Missed Call No. To Get Your Account Balance In Hindi)
1800 419 6868 (Missed Call No. To Get Your Mini Statement In Hindi)

All India Number(s):

1860 419 5555 (For Phone Banking/Report Unauthorised Transaction)
1860 500 5555 (Alternate No. For Phone Banking/Report Unauthorised Transaction)
022-6798 7700 (To Report Loss Of Credit/Debit/Prepaid Cards, 24×7)
70361 65000 (For WhatsApp Banking, 24×7)

International Numbers: 

+91-22-6798 7700 (From outside India)
+91-40-6717-4100 (For blocking of NRI credit/debit card)

Website:

IVRS Menu: 18001035577

  • Press 0: To report loss of card or unauthorised transaction or to block your UPI.
  • Press 1: For debit card, credit card , tele banking pin related services and for assistance on any technical issue .
  • Press 2: For saving account or current Account.
  • Press 3: For credit card realed query.
  • Press 4: For loan related query.
  • Press 5: For upi and other services.
  • Press 6: For rewards point or voucher related queries.
  • Press 8: For application status or to apply for new products.

Email:

Important Links:

Missed Call Services:

Sr No.Service NameContact No.
1To get your Account Balance
18004195959
2To get your Mini Statement
18004196969
3To get your Account Balance in Hindi
18004195858
4To get your Mini Statement in Hindi
18004196868
5To recharge your mobile instantly
080-49336262
6To de-register from Axis Bank’s internal DNC (Do Not Call)
9073919191
It you want to activate mobile recharge service through missed call (one time activity), type ACT and send to 56161600 . After activation, you can give a missed call from registered mobile no. and recharge your phone.

Important Contact Details:

Sr No.Service NameContact/Email
1For Corporate Internet Banking
1860500497
18004190097
,
Email: corporate.ib@axisbank.com
2 For Agri and Rural
18004195577

SMS Service:

  • Send an SMS from registered mobile number with the specified keyword to SMS Banking numbers – 56161600 Or 9951860002 .

Kindly note following points before sending an SMS:

  • For the account number, type 15 digits or only the last three digits except for the CUSTID keyword where full 15 digit account number is necessary
  • Details within pointer brackets “<“,”>” are mandatory values to be provided by the user. Do not type the brackets in the SMS
  • Details enclosed in square brackets “[“,”]” are optional parameters. Do not type the brackets in the SMS
  • NRI Customers are requested to send SMS request to +919951860002

Grievance Redressal:

Level 1

  • If you have any query/complaints against banking services provided by axis bank, please contact through the given modes :
Sr No.DetailsAxis SupportCiti Bank Support
1Call Centers / Phone banking Centers
18604195555
18605005555
18602102484
(Local call charges apply) Use
+91 22 4955 2484
for calling from outside of India
2Through Website SupportVisit May I Help YouCiti India consumer banking customers are now served by Axis Bank,
visit Customer Service Section
3Through Branches / Loan CentersVisit the nearest Branch /Loan CentreVisit the nearest Citi Bank Customer Service Branch/ATM Locators
  • It will take 10 working days to get response.

Level 2

  • If your query is not resolved then, you can contact to the regional nodal officer contact details given below:
Sr No.Area of OperationCentreEmailNodal Officer Contact details
1Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and DiuAhmedabadcirclenodalofficer.gujaratwest@axisbank.comAxis Bank Ltd. 3rd floor, Shivalik – IshaanNr. C N Vidyalaya, Ambawadi, Ahmedabad 380006.
2KarnatakaBangalorecirclenodalofficer.bangalore@axisbank.comAxis Bank Ltd., No 8, Nitesh Times Square, 2nd Floor, M G Road, Opp to Adiga’s Hotel, Bangalore 560001.
3Madhya PradeshBhopalcirclenodalofficer.bhopal@axisbank.comAxis Bank Ltd. Bhopal Circle Office, “The Infinity”, 2nd Floor, M.P Nagar, Zone II, Bhopal- 462011 (Madhya Pradesh).
4OdishaBhubaneswarcirclenodalofficer.bhubaneshwar@axisbank.comAxis Bank Ltd, Circle Office, Parthasarathi Complex, First Floor, Holding No-2766, Ward No-36, Sachivalaya Marg Road, G.P.O, Bhubaneswar – 751001.
5Himachal Pradesh, Punjab,Union Territory of Chandigarh and 3 – Districts of Haryana – Panchkula, Ambala and Yamuna NagarChandigarhcirclenodalofficer.punjab@axisbank.comAxis Bank Ltd. Plot 149, 1st Floor, Industrial Area Phase-1, Chandigarh.
6Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar IslandsChennaicirclenodalofficer.chennai@axisbank.comAxis Bank Ltd., Chennai Circle Office, II Floor, No.3, Club House Road, Chennai-600002.
7Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)Dehraduncirclenodalofficer.dehradun@axisbank.comAxis Bank Ltd. Dehradun Circle Office, 2nd floor, NCR Plaza, New Cantt. Road, Hathibarkala Dehradun,Uttarakhand 248001
8North, North – West, West, South – West, New Delhi and South districts of DelhiDelhi Icirclenodalofficer.delhi1@axisbank.comAxis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector128, Noida, UP – 201304.
9Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar PradeshDelhi II (Haryana NCR)circlenodalofficer.delhi2@axisbank.comAxis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector128, Noida, UP- 201304.
10North – East, Central, Shahdara, East and South – East districts of DelhiDelhi IIIcirclenodalofficer.delhi1@axisbank.comAxis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector 128, Noida, UP – 201304.
11Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and TripuraGuwahaticirclenodalofficer.northeast@axisbank.comAxis Bank Ltd. Circle Office, Chibber House 3rd floor.G.S.Road. Guwahati-781005.
12TelanganaHyderabadcirclenodalofficer.hyderabad@axisbank.comAxis Bank Ltd., Hyderabad Circle Office, Abhinandan Towers, 6-3-249/3, Road No:1, Banjara Hills, Hyderabad – 500034.
13Andhra PradeshVijayawadacirclenodalofficer.hyderabad@axisbank.comAxis Bank Ltd, 40-1-55 I VVR Square I Kalanagar I Benz Circle I Vijayawada – 522 010.
14RajasthanJaipurcirclenodalofficer.jaipur@axisbank.comAxis Bank Ltd. Circle Office, B-115, 1st Floor, Shanti Tower, Hawa Sadak, Civil Lines, Jaipur – 302006.
15Jammu and KashmirJammucirclenodalofficer.panchkula@axisbank.comAxis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate, Panchkula – 134 112.
16Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)Kanpurcirclenodalofficer.lucknow@axisbank.comAxis Bank Ltd., Circle Office, 1st Floor, UPRNSS Building, G4/5-B, Sector 4, Gomti Nagar Extension, Near CMS School. Lucknow – 226 010.
17West Bengal and SikkimKolkatacirclenodalofficer.kolkata@axisbank.comAxis Bank Ltd. 5 Shakespeare Sarani, Kolkata Circle Office, Kolkata – 700071.
18Districts of Mumbai, Mumbai Suburban and ThaneMumbai Icirclenodalofficer.mumbai@axisbank.comAxis Bank Ltd, 3rd Floor, Corporate Park 2, Behind Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071.
19Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and GoaMumbai IIcirclenodalofficer.mumbai@axisbank.comAxis Bank Ltd, 3rd Floor, Corporate Park 2, Behind Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071.
20BiharPatnacirclenodalofficer.patna@axisbank.comAxis Bank Ltd. Circle Office, 2nd Floor, Plot No. 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013.
21ChattisgarhRaipurcirclenodalofficer.raipur@axisbank.comAxis Bank Ltd. Raipur Circle Office 2nd floor, Simran Tower, Jeevan Bima Marg, Raipur, Chattisgarh – 492 001.
22JharkhandRanchicirclenodalofficer.patna@axisbank.comAxis Bank Ltd. Circle Office, 2nd Floor, Plot No . 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013.
23Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).Thiruvananthapuramcirclenodalofficer.Kerala@axisbank.comAxis Bank Ltd. Circle Office, 5th Floor, Chicago Plaza, Rajajai Road, Kochi – 682 035,Kerala.
  • If the customer is not satisfied with the response , customer may choose to refer the matter to Level 2 (Circle Nodal officer/ Nodal Officer at HO) for both domestic and oversea branch customers.

Nodal Officer,
Contact No.: 080-61865200 (9.30 am to 5.30 pm Mon to Sat – Except 2nd And 4th Saturdays and Bank Holidays)
Email: nodal.officer@axisbank.com.
Address: Axis Bank Ltd, NPC1, 5th Floor, “Gigaplex”,
Plot No I.T.5, MIDC, Airoli Knowledge, Park, Airoli,
Navi Mumbai-400708.

Level 3

  • If the customer is not satisfied with the response offered, the customer may choose to refer the matter to Level 3 (Principal Nodal officer) for both domestic and overseas branch customers :

Senior Vice President – II
Ph.: 080-61865098 (9:30 am to 5:30 pm, Mon-Sat – Except 2nd And 4th Saturdays and Bank Holidays)
Email: pno@axisbank.com
Address: Axis Bank Ltd, NPC1, 5th Floor, “Gigaplex”,
Plot No I.T.5, MIDC, Airoli Knowledge Park,

For Digital Banking Grievance:

Level 1

  • If you have any query/complaints against banking services provided by axis bank, please contact through the given modes :
Sr No.DetailsServiceCiti Bank Support
1Call Centers / Phone banking Centers
18604195555
18605005555
18602102484
(Local call charges apply) Use
+91 22 4955 2484
for calling from outside of India
2Through Website SupportVisit May I Help YouCiti India consumer banking customers are now served by Axis Bank,
visit Customer Service Section
3Through Branches / Loan CentersVisit the nearest Branch /Loan CentreVisit the neares Citi Bank Customer Service Branch/ATM Locators
  • It will take 10 working days to get response.

Level 2

  • If your query is not resolved, then you can also fill this Form .

Level 3

If you are not satisfied with the resolution given at above levels, then you can also contact to the grievance redressal officer contact details given below:

Designation: Assistant Vice President
Contact No.: 080-61865200
Email: nodal.officer@axisbank.com
Address: Axis Bank Limited,
NPC1, 5th Floor, Gigaplex, Plot No I.T.5,
MIDC, Airoli Knowledge Park, Airoli,
Navi Mumbai – 400708

For Customers of Overseas Branches And Representative Offices

If you have any query/complaints against banking services, contact the The Chief Executive Officer of the Branch / Chief Representative of the Representative office is the designated Complaints handling Officer .

Sr No.CountryServiceEmail
1Abu Dhabi Representative OfficeFor Complaints related to ADROcomplaints.adro@axisbank.com
2Dubai Representative OfficeFor Complaints related to DROcomplaints.dro@axisbank.com
3Sharjah Representative OfficeFor Complaints related to SROcomplaints.sro@axisbank.com
4Dubai International Finance Centre (DIFC)For Complaints related to DIFCcomplaints.difc@axisbank.com
5Gift City IBUFor Complaints related to Gift City IBUcomplaints.giftcity@axisbank.com
6SingaporeFor Complaints related to Singcomplaints.sing@axisbank.com
7BangladeshRepresentative Office For Complaints related to BROcomplaints.bro@axisbank.com

Bank has a defined turnaround time of 10 days for a response.

Report Unauthorized Transaction

For Credit Card Query

Contact No.: 18004190097, 18605004971 (For Credit card Query)
International: +91806857319, +914061560319
Email: prepaidcards.support@axisbank.com (For Prepaid Card)

For Fastag Queries

Contact No.: 18004198585
Email: etc.management@axisbank.com

ATM and Branch for Disable Customers

International Overseas Branches

Sr No.LocationContact No.Address
Axis Bank Limited
NRI Representative Offices
1Dubai00971-43343688Office No.105, 1st Floor, Al Safa Business Centre,
Plot No.318-883, Street No.19, PO Box.122504,
Opp. Dubai Central Post Office, Karama Dubai, UAE
2Abu Dhabi00971-26281668P O Box No.113498, Office No.1003, 10th Floor,
Al Masaood Tower, Near Millenium Hotel, Hamdan Street,
Abu Dhabi UAE
3Sharjah00971-652533301312-1313, Al Hind Tower, PO Box 39712, Besides Qasba
Canal, Al Qasba, Sharjah, UAE.
Overseas Branch Offices
4IFC Branch regulated by the DFSA00971 4 37355552804, Al Fattan Currency House, Tower 2, DIFC, P.O. Box 506593, Dubai, UAE
5Singapore Branch
+6565719229
9 Raffles Pl, #16-20 Republic Plaza II, Singapore 048619
6IFSC Banking Unit
+91 79 66745200
Unit No 1401, 14th Floor, Brigade International
Financial Centre (BIFC) Building, Gift Multi-Services
SEZ, Gift City, Gandhinagar – 382355 Gujarat

NRI Phone Banking Numbers

Sr No.CountryContact Number
1USA
1855 205 5577
2UK
0808 178 5040
3Singapore
800 1206 355
4Canada
1855 436 0726
5Australia
1800 153 861
6Saudi Arabia
800 850 0000
7Qatar
00 800 100 348
8UAE
8000 3570 3218
9(Non – Toll Free)
+91-40-6717-4100
In case of emergencies, like needing to block your credit/debit card, you can call 24-hour Emergency Helpline Number,
+91 40 67174100
(This number is not toll free).

NRI Banking Grievance Redressal

Forms Center

Offices Address:

Sr No.Office NameContact No.AddressFax No.
1Registered Office
079-66306161
Axis Bank Limited, ‘Trishul’ 3rd Floor,
Opp. Samartheshwar Temple, Near Law Garden,
Ellisbridge, Ahmedabad – 380 006

079-26409321
2Corporate Office
022-24252525
022-43252525
Axis Bank Limited, ‘Axis House’,
C-2, Wadia International Centre,
Pandurang Budhkar Marg,
Worli, Mumbai – 400 025
022-24251800

Social Link:

Axis Bank Customer Care Number : 1800 103 5577

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

Axis Bank Customer Care Number : 1800 103 5577

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

Axis Bank Customer Care Number : 1800 103 5577

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Axis Bank Customer Care Number : 1800 103 5577

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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