Organization:
- simplehai.axisdirect.in
Toll Free Number(s):
1800 210 0808 (For Customer Support)
All India Number(s):
022-4050 8080 (For Contact Support, 8:45am-5:30pm)
022-6148 0808 (For Support)
Website:
IVRS Menu : 1800 210 0808/ 022-4050 8080/ 022-6148 0808
- Press 1: For Order Placement
- Press 2: For Service Query
- Press 3: To Open a New Account or To Check Your Application Status.
Emails
- helpdesk@axisdirect.in (For General Support)
- cybersecurity@axisdirect.in (For Cyber Attack Queries)
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Important Links
SMS Service
- Send a SMS to 7045770457 from your registered mobile number.
For Resident Indians Support
Sr. No. | Service | Contact | Time | |
---|---|---|---|---|
1 | Demat Queries | 022-68515400 | Mon-Fri, 8:45am-5:30pm, Saturday, 10am-1pm | dphelp@axisdirect.in |
2 | Commodities and Currency trading | 022-42274564 | Mon-Fri, 8:45am-11:55pm | helpdesk@axisdirect.in |
Grievance/ Complaints Services
Level 1:
- If you have any query/complaint, then you can contact at the details given below:
Contact No.: 022-40508080, 022-61480808
Email: helpdesk@axisdirect.in, dphelp@axisdirect.in, NRI@axisdirect.in, cybersecurity@axisdirect.in
Address: Axis Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001,
10th Floor, Level – 6, Plot No. 4/1 TTC, Thane – Belapur Road, Ghansoli,
Navi Mumbai, Pin Code – 400710.
Level 2:
- If your query is still not resolved, then you can contact our Customer Service Head, details given below:
Contact: 022-68555569
Email: customer.grievance@axisdirect.in
Level 3:
- If your query is not resolved within 7 days then you can contact to the Compliance Officer, details given below:
Contact: 022-68555574
Email: compliance.officer@axisdirect.in
Level 4
- If you are not satisfied with level 1, 2, 3, then you can contact to the CEO, details given below:
Contact: 022-68555565
Email: ceo@axisdirect.in - If your query is still not resloved, then you can lodge your complaint online through below details:
For NRI Support
All Products trading and queries
Contact: 022-61480809
Time: Mon-Fri, 8:45am-7pm, Saturday, 10am-1pm
Email: nri@axisdirect.in
For Order Placement / Queries
Sr. No. | Location | Contact |
---|---|---|
1 | UAE | 8000188290 |
2 | UK | 8000315086 |
3 | SGP | 8001013356 |
4 | AUS | 1800735536 |
5 | Other | 022-61480809 |
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Offices Address
Sr. No. | Office | Address |
---|---|---|
1 | Registered Office | Unit 002 A, Building – A, Agastya Corporate Park, Piramal Realty, Kamani Junction, Kurla West, Mumbai – 400 070 |
2 | Administrative Office | Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor, Level – 6, Plot No. 4/1 TTC, Thane – Belapur Road, Ghansoli, Navi Mumbai, Pin Code – 400710. |