Organization:
- www.maxlifeinsurance.com
Toll Free Number(s):
1800 200 3383 (For Maxima Insurance)
All India Number(s):
1860 120 5577 (For Customer Service Helpline, 9am-6pm, Mon-Sat)
0124-648 8900 (For Online sales Helpline, 09:00am-09:00pm, Mon-Sat)
74283 96005 (For Whatsapp Support)
98219 75900 (Whatsapp For Claims Support)
Website:
IVRS Menu
1860 120 5577 | |
---|---|
Select your preferred language
|
|
Emails
- service.helpdesk@maxlifeinsurance.com (For Customer Care)
- online@maxlifeinsurance.com (To Buy New Policy)
- head.onlineservices@maxlifeinsurance.com (For Support)
Install App
Important Links
SMS Service
SMS LIFE to 5616188
- To get your premium receipt:
- PR <policy number> to 5616188 to get premium receipt
Other Services
Timing: 9am-6pm, Mon-Sat (Same For All)
Sr No. | Services | Numbers | |
---|---|---|---|
1 | Online Term Plan Helpline | 0124-6488900 | service.helpdesk@maxlifeinsurance.com |
2 | For our NRI customers | 011-71025900 , 011-61329950 (9am-6pm, Mon-Sat) | nri.helpdesk@maxlifeinsurance.com |
For Claim Related Services | |||
3 | Cashless Health Claim | 9310143742 | phs.mli@paramounttpa.com |
4 | Claims support | 0124-4219090 , 0124-4219699 , 7004764367 , 9821975900 (Whatsapp) | claims.support@maxlifeinsurance.com |
5 | Individual Claim | 0124-4219090 Ext. 9699 7428989554 | claims.support@maxlifeinsurance.com |
6 | Group Claim | 0124-4219090 Ext. 9699 7428989590 | group.claimsupport@maxlifeinsurance.com |
Grievance Redressal
Level 1
- If you have any query/complaint then firstly you have to call 18601205577 or email at service.helpdesk@maxlifeinsurance.com or you can visit Customer Grievance Redressal Unit at the following address:
Max Life Insurance Company Limited
Plot No – 90 C, Sector 18 Udyog Vihar,
Gurugram, Haryana Pin Code – 122015
Level 2
- If your query is not resolved then you can contact to Grievance Officers at the following details
Sr No. | Name | Designation | |
---|---|---|---|
1 | Mr. Kartik Ramamurthy | CVP and Head – Customer Care and Customer Experience | manager.services@maxlifeinsurance.com |
2 | Mr. Suhail Ghai | Chief Digital Officer and Head-Operations | gro@maxlifeinsurance.com |
For More Details Please Read |
Level 3
- If you are still not satisfied with above levels then you can lodge your grievance online through Insurance Ombudsman Portal. or Bima Bharosa Portal.
Forms Center
Offices Address
Sr No. | Office | Address |
---|---|---|
1 | Office | Max Life Insurance Company, Operations Center – 2nd floor 90 A, Sector 18, Udyog Vihar, Gurugram- 122015 Fax – 0124-4159397 |
2 | Corporate Office | Max Life Insurance Co. Ltd. 11th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurugram (Haryana) – 122002 Contact No.: 0124-4121500 , Ext; 100Email: corporate.communications@maxlifeinsurance.com |
3 | Life, Health And Group Claims | Paramount Health Services Pvt Ltd D-39, Okhla Industrial Area, Phase 1, Near D.D. Motors, New Delhi – 110020 |
4 | Dubai Representative Office | #107, Business Atrium Center, 22nd Street, Oud Metha, Dubai, UAE, PO Box 112455 Contact No.: +971 42896261 |