Organization:
- Karnataka State Road Transport Corp (KSRTC)
All India Number(s):
77609 90562 (For Bangalore Kempegowda Bus Stand)
080-2625 2625 (For Enquiry/ Grievances/Refund Issues, 24/7)
080-4959 6666 (For Booking Related Query)
7760990035 (For Online Booking/Ticket Related Query)
Website:
Email:
- callcentre@ksrtc.org (For Customer Support)
- customercare@ksrtc.in (For General Query)
Important Links:
For Complaint
- For any query/complaint, you can contact at 080-26252625 or mail at ctmopn@ksrtc.org .
Bus Stand Contacts
| Sr No. | Location | Mobile No. |
|---|---|---|
| 1 | Kempegowda Bus Station | 7760991057 |
| 2 | Shivajinagar | 080-22952324 |
KSRTC Counters Details
Contact No.: 08022385848, 7760990561
Address: KSRTC Kempegowda Bus Station,
Subhashanagar, Bangalore – 560009
Division Wise Contacts
| Sr No. | Designaton | Contact No. |
|---|---|---|
| LandlineNo: 080-22873368 Email: dckbs@ksrtc.org FaxNo: 080-22873368 |
||
| 1 | Kempegowda Airport-Pickuppoint(KIA) | 9972213726 |
| 2 | Divisional Controller | 7760990550 |
| 3 | Divisional Traffic Officer,MCTCB.S. | 7760990551 |
| 4 | Dy.ChiefSecurity and vigilance officer | 7760990563 |
| 5 | Assistant Accounts Officer | 7760990553 |
| 6 | AssistantTrafficManager(com) | 7760990554 |
| 7 | AssistantTrafficManager(CC) | 7760990556 |
| 8 | AssistantTrafficManager(O) | 7760990557 |
| 9 | JuniorEngineer(Civil) | 7760990559 |
| 10 | ReservationCounter | 7760990561 |
| 11 | Enquiry(controlroom) | 7760990562 |
| 12 | AccidentSection | 7760990564 |
| 13 | AccidentSection | 7760990565 |
| 14 | MCTCBus Stand(Enquiry) | 7760990530 |
| 15 | Enquiry-KBS | 7795984180 |
| 16 | Enquiry-KBS | 7795984181 |
| 17 | MCTCBus Stand-Traffic Inspector | 7760990532 |
| 18 | Divisional Security Inspector(KBS) | 7760990534 |
| 19 | CC(CELL) | 7760990535 |
| 20 | Divisional Security Inspector(MCTC) | 7760990057 |
| 21 | AsstTrafficSupt(O) | 7760990955 |
| 22 | EstSupervisor | 7760990957 |
| 23 | CashCounter-KBS | 7760990967 |
| 24 | TicketBookingCounter-ShasakaraBhavana | 7760869009 |
| 25 | PenyaBus Stand | 7760279980 |
| 26 | AsstTrafficManager-PenyaBus Stand | 7760873111 |
| 27 | Traffic Inspector-KBS | 7760870222 |
| 28 | Divisional Controller | 7760990550 |
| 29 | Divisional Traffic Officer | 7760990551 |
Bangalore Metropolitan Transport Corp. Contacts
Contact No. 080-22483777
Central Workshop: 08022952446
Officer Contact Details
| Sr No. | Designation | |
|---|---|---|
| 1 | Divisional Controller | dckbs@ksrtc.org |
| 2 | Divisional Traffic Officer, MCTC B.S. | dtokbs@ksrtc.org |
| 3 | ATM-Traffic KBS B.S. | atmkbs@ksrtc.org |
| 4 | AO-Accounts KBS B.S. | aoacckbs@ksrtc.org |
| 5 | ATM KBS Causal Contract | atmcckbs@ksrtc.org |
| 6 | Satelite BS DTO | dtomctc@ksrtc.org |
| 7 | IT sup/Suptd | itkbs@ksrtc.org |
Cancellation/ Refund
- For any query related to cancellation/refund, you can contact at 7618765800 or 7618765900 (Mon-Fri,10am-5:30pm, Sat,10am-1:30pm)
- For any refund claim related query, you can contact at 9449596666 and you can submit your claim within 30 days from the date of journey.
- For cancellation, you can mail at awatar@ksrtc.org, 2 hours before the departure of service.
- For refund, you can mail at onlinerefund@ksrtc.org and refund for cancellation will be credited within 7 working days.
- For more information, please read .
PNR Contact Details
Contact No.: 080-22220386 , 080-22221321 Ext. 283
Timings: Mon-Fri, 10:30am-5pm, Sat, 10:30am-1pm
APIO/PIO Contact Details
| Sr No. | PIO/APIO | Name of Designation of PIO | Office Tel. Residence Tel. Fax |
|
|---|---|---|---|---|
| 1 | Public Information Officer. |
Division Traffic Officer | 7760991057 |
dtovolvo@gmail.com |
| 2 | Asst.Public Information Officer. |
Assistant Traffic Inspector/ Traffic Inspector/ |
7760991057 |
dm07@mybmtc.com |
| 3 | Appellate Authority |
Chief Traffic Manager(Operation) |
7760991010 |
gmt@mybmtc.com |
Address
Kempegowda Bus Station,
Kempegowda, Majestic, Bengaluru, Karnataka 560023
Parent Customer Care Number Post
Karnataka State Road Transport Corp Contact Number – 080-2625 2625