Big Basket Customer Care Number – 1860 123 1000

Customer Care Number

Big Basket Customer Care Number – 1860 123 1000

Organization:

  • bigbasket.com

All India Number(s):

1860 123 1000 (For Contact Support, All days, 6pm-10pm)

Website:

Email:

Important Links:

Return/ Refund Procedure

  • If you have any query related to the product, then you can contact at 18601231000 or you can mail customerservice@bigbasket.com
  • For return, you can make a request within 48 hours for Fruits, Vegetables, Milk products, and Meat products and for other you can request within 7 days.
  • Refunds will be credited to your bb wallet .
  • For more information, please read.

Office Address

Phone : 18601231000 is same for all Locations

Sr No. Location Address
1 Bangalore Supermarket Grocery Supplies
Pvt. Ltd. 2nd Floor, Fairway
Business Park, Embassy Golf Link,
Challaghatta, Bangalore,
Karnataka 560071
2 Hyderabad Plot No : 7-63, New No.11-6-2028,
Phase II, S.V.Co-operative Industrial
Estate, Kukatpally. RR Dist.
Secunderabad-500037
3 Mumbai Gala No. 3,4,5,6, Krishna Mill
Compound Sonapur lane, Off LBS
marg,Bhandup West Mumbai-400078
4 Kolkata Daag No.445-451, 454-456
P.O – Chaturbhujkati,
Dist: Howrah,West Bengal
PIN-711313
5 Jaipur Supermarket Grocery Supplies (P.) Ltd.
SP-2033, Industrial Area
RamchandraPura, Sitapura(Ext.)
Jaipur-302022
Near : Audi Service Station
6 Ludhiana Khasra No.  30/7/2, Khasra No 25
Village  Lakhowal,  Tehsil  Sahnewal, 
District  Ludhiana,  Punjab
Ludhiana- 141112
7 Pune SrNo: 139, Jadhav Wasti, Ashok
Nagar Road,Thathawade,
Pune-411033
8 Chennai DRR Avenue, No 2,3And4 Audco
Nagar Kattupakkam, Poonamalle
Chennai-600056
9 Delhi-NCR Khasra No-147/1-2-3,
Village Bamnoli, Sector-28,
Dwarka, New Delhi-110061
10 Mysore Plot No-104, Shed No-1/3,
KRS Road, Metagalli industrial Area,
Mysore-570016
11 Coimbatore Warehouse Number 1, Harrisons
Malayalam Limited, Thondamuthur
Road, Vedapatti post,
Coimbatore-641007
12 Vijayawada-
Guntur

H.No=4-88/2, Rs No=207-1 To
207-3, RAB Estates, Gangoor Road,
Gangoor Village Panchayat, Penamaluru,
Mandal, Krishna (District),
Gangoor-521139
13 Ahmedabad-
Gandhinagar

476/1, New Ahmedabad Estate,
Opposite Intas Pharma, Moraiya,
Ahmedabad-382213
14 Vododara Plot No. 10, Near TP 13 Fly over
bridge, at Fulwadi Crossing,
Gorwa, Vadodara, Gujarat-391740
15 Lucknow-
Kanpur

Ashoka Warehousing Complex,
Khasra No.113, Navikot Nandana,
Bakshi Ka Talab, Sitapur Road,
Lucknow-226021
16 Visakhapatnam

UTPL campus,Ware House NO.1,
survey no 35,38,39.In IDA,Block A,
Mindi village,Gajuwaka,
Visakhapatnam-530012
17 Surat

172+173/1, Icchapor Industrial Estate,
B/h Nanavati Toyota Showroom, Opp
ONGC, Surat-394510
18 Nagpur

347/2, Amravati Road, Nr. Toll Naka,
Opp. Paul Petrol Pump,
Gondkhairi, Tal-Kamleshwar,
Nagpur-411501
19 Patna

Plot No. 1562 And 1563, Khata
No.47 And 77, Tauzi No 26, Thana
No. 12 Mauza Chandpur, Kumhrar,
P.S. Agamkuan Patna-800007
Landmark : Beside Tata-Samrat
Motors, Opposite Pappu Dhaba
20 Chandigarh Tricity Khewat Khatoni No.82/91, Village
Sarkapra, Po-Chunni Kalan,
Tehsil- Bassi Pathana, Distric-
Fatehgarh Sahib Punjab-140307
21 Bhopal

C/O-Shubham Warehouse, Khasra
No. 8/1, Gram – Rapadiya, Katara Hills,
Near Bypass, Bhopal-462026

Head Office Address

Supermarket Grocery Supplies Pvt Ltd
Bengaluru, No. 7, Service Road, Off 100 Feet
Road Indiranagar, India

Social Links

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

Subscribe
Notify of
guest
0 Comments
Oldest
Newest
Inline Feedbacks
View all comments