Central Railway Contact Numbers

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Central Railway Contact Numbers

Organization:

cr.indianrailways.gov.in

Toll Free Number(s):

139 (Train Enquiry, Assistance & Grievances)

138 (Passenger Helpline)

182 (Helpline for Women in Railways)

Website:

Official Website Link

Email:

agm@cr.railnet.gov.in (General Queries)
aspg@cr.railnet.gov.in (Grievance)

Important Links:

Head Quarter

Accounts

Designation	Name	Rly. Telephone Numbers	P&T Telephone Numbers	Email Address
Principal Financial Advisor	Manika Jaiswal	54400	022-22620005	fa@cr.railnet.gov.in
FA & CAO /G / IT	Amita Shukla	54401	022-22642205	fag@cr.railnet.gov.in
FA & CAO /F&B	Namita Tripathi	54402	022-22620495	fafb@cr.railnet.gov.in
FA & CAO /T	D J Sengupta	54403	022-22620981	fat@cr.railnet.gov.in
FA & CAO /S&W	D K Dhusia	54452	022-22621542	fancao_snw@cr.railnet.gov.in
FA & CAO / IT		53706	022-22612875
Dy FA & CAO (G)	Yogeeta Sharma	54404	022-22611984	dcaog@cr.railnet.gov.in
Dy FA & CAO /IT		54761	022-22612875	sredpm@cr.railnet.gov.in
Dy FA & CAO /T	Vijay Kadam	54406	022-22625792	dfat@cr.railnet.gov.in
Dy FA & CAO /F	Rajkumar Sharma	54464	022-22697054	dyfancao_f@cr.railnet.gov.in
Dy FA & CAO /B&B	Chandrashekhar	54408	022-22697057	dfabud@cr.railnet.gov.in
Dy FA & CAO /S&W	G Kanna Naresh	54423	022-22697053	dfaw@cr.railnet.gov.in
Dy FA & CAO /IA	G K Goklani	54441		dyfaia@cr.railnet.gov.in
Dy FA & CAO /Conv	Gautam Jain	54442	022-22610264

Commercial

S.N	Name	Designation	Rly No.	P & T	Mail I’d
1	Shri Mani Jit Singh	PCCM	022-67454500	022-22621462	ccm@cr.railnet.gov.in
2	Shri Prabhat Ranjan	CAO(System)	022-67453680	Nil	ranjan.prabhat63@gov.in
3	Shri K N Singh	CCM(Passenger Marketing)	022-67454530	022-22621746	ccmpm@cr.railnet.gov.in
4	Smt Ity Pandey	CCM(Passenger Services)	022-67454501	022-22620918	ccmfs@cr.railnet.gov.in
5	Shri Swapnil Walinjkar	CCM(Claims &Catering)	022-67454580	022-22620427	cco@cr.railnet.gov.in
6	Shri Sumant V. Deulkar	CCM(Freight Services)	022-67454505	022-22622931	ccmfs@cr.railnet.gov.in
7	Shri Prakash Kanojiya	Dy.CCM (Claims)	022-67454582	022-22697127	dycco@cr.railnet.gov.in
8	Shri K Jaisankar	Dy CCM (Court)	022-67454581	022-22697098	k.jaisankar@gov.in
9	Shri K K Mishra	Dy.CCM (Freight Services)	022-67454509	022-22697088	dyccmfs@cr.railnet.gov.in
10	Shri Dhirendra Singh	Dy.CCM (Database)	022-67454545	022-22651016	dyccmdb@cr.railnet.gov.in
11	Shri Ajay Kumar	SCM (General)	022-67454534	Nil	ajay.kumar1912@gov.in
12	Shri Deepak Sharma	ACM(Reservation)	022-67454514	022-22620477	deepak.sharma68@gov.in
13	(Vacant)	ACM (Head quarter)	022-67455103	022-22620685	Nil
14	Shri V. S. Bandgar	ACM(Claims)	022-67454520	022-22676292	acmclaimshq@cr.railnet.gov.in
15	Smt Krishna Nair	ACM(Coaching Refund)	022-67454515	022-22626859	acmrefund@cr.railnet.gov.in
16	(Vacant)	ACM(Ticket Checking)	022-67454513	022-22697087	Nil
17	Shri Rajeev Ranjan	ACM(General)	022-67454507	022-22697086	acmghq@cr.railnet.gov.in
18	Shri S. V. Deshpande	ACM(Coahing)	022-67454511	022-22697089	sudarshandes.1403@gov.in
19	Shri Sheel Bhadra Gautam	ACM(Freight Services)	022-67454510	022-22697090	sheel.0204@gov.in
20	Shri K. K. Prajapati	PS-I to PCCM	022-67454522	022-22621462	krishan.prajapati@gov.in
21	HQ Commercial Control	–	022-67454527	022-22611005	Nil

Electrical

S.N	Designation	Name	Rly	P&T	Email-Id
1	Principal Chief Electrical Engineer	N P Singh	54900	022-22620867	cee@cr.railnet.gov.in
2	Chief Electrical Loco Engineer	Shalabh Goel	54904	022-22621592	cele@cr.railnet.gov.in
3	Chief Electrical Distribution Engineer	S.V. Waghmare	54902	022-22621060	cede@cr.railnet.gov.in
4	Chief Electrical Service Engineer	R.B. Deshmukh	54903	022-22620395	cese@cr.railnet.gov.in
5	Chief Electrical General Engineer	Neelam Chandra	54905	022-22622126	cee_g@cr.railnet.gov.in
6	Chief Electrical Engineer / Rolling Stock	M.S. Bapat	54912	022-22697221	ceerscrly@gmail.com
7	Chief Electrical Engineer / Operations	Vacant	54919	N/A	ceeopcr@gmail.com
9	Chief Motive Power Engineer(Diesel)	Mahesh Kumar	54153	022-22620323	cmpedsl@cr.railnet.gov.in
10	Chief Workshop Manager /ELW/Bhusawal	Rajesh Kulhari	011- 54275	02582-222634	cwm@bsl.railnet.gov.in
11	Chief Workshop Manager /TMW / Nasik Road	Anant Sadashiva	011-71381	0253/-2465512	cwmtmwcrly@gmail.com
12	Dy.CEE/G/HQ	Vacant	54908	N/A	dycee_g@cr.railnet.gov.in
13	Dy.CEE/EMU/HQ	P K Bhanja	54906	N/A	dyceeemucrly@gmail.com
14	Dy.CEE /TRD/HQ	R K Chauve	54910	022-22697219	dceetrd@cr.railnet.gov.in
15	Dy.CEE/D&G/HQ	Vacant	54911	022-22697223	dceedg@cr.railnet.gov.in
16	Dy.CEE/EM/HQ	Vacant	54901	N/A	dceetrw@cr.railnet.gov.in
17	Dy.CEE /OP/HQ	Ved Prakash	54255	022-22697217	dycee_r@cr.railnet.gov.in
18	Principal/CETI/Thakurli	Vacant	63723	N/A	principal_cti_thk@cr.railnet.gov.in

IT

Officer Name	Designation	Fixed Line	Rly Phone	Email Id
Amita Shukla	FA & CAO (G)/(IT)	022-22642205	54401
	Dy FA & CAO (IT)		54761	sredpm@cr.railnet.gov.in
Shishir Mathur	AEDPM/T	022-22696091	54763	acdpmt@cr.railnet.gov.in
Anil Manwar	AEDPM/G	022-22620439	54762	acdpmg@cr.railnet.gov.in
				edpcr@rediffmail.com

Operating

SN	Name	Designation	Rly.	P&T	Email
1	Mukul Jain	PCOM	54200	022-22620082	com@cr.railnet.gov.in
2	Anil Kumar Patke	CTPM	54207	022-22621317	ctpm@cr.railnet.gov.in
3	Pankaj Uke	CFTM	54204	022-22612402	cftm@cr.railnet.gov.in
4	Narendar Panwar	CPTM	54202	022-22620608	cptm@cr.railnet.gov.in
5	Azad Agrawal	CTM(P)	54208	022-22620023	ctmp@cr.railnet.gov.in
6	George Eapan	Dy. COM(Cog)	54214	022-22697252
7	Narmadeshwar Jha	Dy. COM(Gds)	54211	022-22697271
8	Jitendra D Wani	Dy. COM(FOIS & Plg )	55560	022-22656539
9	Manoj Goyal	Dy. COM(HQ)	54224	022-22620034
10	Ved Prakash	Dy. CEE (Optns)	54255	022-22697217
11	S.S.Chaturvedi	STM(Cog)	54218	022-22697279
12	Bharat Kotadiya	ATM(Rules)	54220	022-22695589
13	Brajesh Rai	ATM(Cog)	54219	022-22697289
14	Sanjay Nooli	PS to COM	54230	022-22620082
15	Vacant	ATM(Goods)	54216	022-22620073

Personnel

Name	Designation	Railway	P&T	CUG No.
Hq Personnel Branch
DrAK Sinha	PCPO	010- 54050	022-22620635	8828110600
Manjula Saxena	CPO (G)	010- 54051	022-22611104	8828110603
KK Thakur	CPO (A)	010- 54061	022-22621263	8828110601
Vinita Verma	CPO (IR)	010- 54052	022-22620997	8828110602
Manish Singh	Dy.CPO(FRD)	010- 54054	022-22621573	8828110626
RM Kulkami	Dy.CPO(GAZ)	010- 54067	022-22621571	8828110611
GM Srinivasan	Dy.CPO(IT)	010- 54056	–	8828110627
NM Kamath	Dy.CPO(NR)	010- 54053	022-22621583	8828110634
VSP Raj	Dy.CPO(IR)	010- 54055	022-22621579	8828110624
Vipin Kumar	SPO(GAZ)	010- 54064	022-22692067	8828110621
KSGadge	SPO(Court, Ruling,Pass)	010- 54081	–	8828110631
Ashok Ramehandani	APO (S&M, Bills)	010- 54059	–	8828110632
R Pardeshi	APO (RP,S&T,Elect.)	010- 54098	022-2261581	8828110625
SM Bhalekar	PS To PCPO	010- 55711	022-22620635	8828110620
Railway Recruitment Cell
RM Kolkami	Chairman RRC	010- 53066	022-23780972	8828110660
Ajay Raj	APO RRC WB	010- 53067	–	8828110662

Signal and Telecom

Designation	Name	Phone No. MTNL	Phone No. Rly.	E mail address
PCSTE	A K Shrivastav	022-22620354	010- 54600	cste@cr.railnet.gov.in
CSE	Piyush Kakar	022-22621389	010- 54604	cse@cr.railnet.gov.in
CCE	Dinesh Kumar Yadav	022-22697171	010- 54602	cce@cr.railnet.gov.in
CSTE/PL	Anupam Kapoor	022-22697173	010- 54605	cstepl@cr.railnet.gov.in
CSTE/Project	M Sahai	022-22697142	010- 54603	cstepjt@cr.railnet.gov.in
CWM/BY/WS	Uday Pawar	022-23721575	010- 52800	cwmby@cr.railnet.gov.in
Dy CSTE/HQ	Y T Barapatre	022-22697172	010- 54606	dycstehq@cr.railnet.gov.in
Dy CSTE/Tele	A B Kobalkar	022-22630422	010- 54608	dycstetele@cr.railnet.gov.in
Dy CSTE/Wks	—	—	010- 54609	dycstewks@cr.railnet.gov.in
Dy CSTE/P&D	Jose Thomas	022-22634843	010- 54607	dycstepnd@cr.railnet.gov.in
Dy CSTE/Proj	—	022-22690519	010- 54809	dycsteconv@cr.railnet.gov.in

Safety

Designation	Name	Railway Telephone Number	MTNL Number	e- mail Address
PCSO	D.Y.Naik	010- 55590	022- 22620778	cso@cr.railnet.gov.in
Dy.CSO/Traffic	K.P.Krishnan	010- 55593	022- 22622177	dcomsfty@cr.railnet.gov.in
Dy.CSO/Engg.	Anoop Pandey	010- 55591	022- 22697273	dcsoeng@cr.railnet.gov.in
ASO/Elect.	Parag Aknurwar	010- 55594	022- 22697276	dcsoelect@cr.railnet.gov.in
Dy.CSO/S&T	R.S.Thorat	010- 55592	022- 22621560	dcsosnt@cr.railnet.gov.in
JSO	S.Ambhore	010- 55598	—	jso@cr.railnet.gov.in

Security

Principal Chief Security Commissioner,
Railway Protection Force, Head Quarters,
3rdfloor parcel building,
CSMT – Mumbai. 400001. Maharashtra
Tel – 022-22620620
Fax- 022-22620620
Email – pcsc@cr.railnet.gov.in

S.N	Name	Designation	Railway	P & T	Email ID
S/Shri	Tele. No.	Tele. No.
1	Ajoy Sadany	Principal Chief Security Commissioner	010- 54260	022-22620620	pcsc@cr.railnet.gov.in
2	Amaresh Kumar	CSC	010- 54261	022-22620317	csccr@cr.railnet.gov.in
3	Yash Mishra	SO to PCSC, ASC/SIB	010- 54263	022-22621591	ascrpfsibhq@cr.railnet.gov.in
4	Nagesh Nautiyal	ASC/PS	010- 54274	022-22633255	ascpsrpfhq@cr.railnet.gov.in
5	Jitendra kumar Sinha	ASC/CIB	010- 54262	—	ascrpfcibhq@cr.railnet.gov.in
6	Rishi Kumar Shukla	Sr.DSC Mumbai	010- 55750	022-22621204	sr.dsc@bb.railnet.gov.in
7	Ashutosh Pandey	Sr.DSC Nagpur	012- 55750	0712-2560717	sr.dsc@ngp.railnet.gov.in
8	H.Shrinivas Rao	DSC Bhusawal	011- 55750	02582-223397	dsc@bsl.railnet.gov.in
9	Uday Singh Pawar	Sr.DSC Pune	013- 55750	020-26058887	dsc@pa.railnet.gov.in
10	P.N.Sansare	DSC Solapur	014- 55750 014- 55751	0217-2312174	dsc@sur.railnet.gov.in
11	Vacant	Principal PTC NK	011-71658	0253-2462511	princirpf.nkrd@bsl.railnet.gov.in
12	Vacant	SC-I/BB	010- 55752	—	dnaveen.01422@gov.in
13	Vacant	SC-II/BB	010- 55787	—
14	Ajay Mani Tripathi	ASC /CSMT	010- 55751 010- 55757	022-22697319	ascbb@bb.railnet.gov.in
15	Ranjit Kumar Bezbaruah	ASC /Dadar	010- 52290	022-23775444	ascwb@bb.railnet.gov.in
16	Satish Prabhu	ASC /Thane	010-61300, 010-61311	022-21634093	ascmlnd@bb.railnet.gov.in
17	T.A. Ramachandran	ASC /Kalyan	010-63336 010-63356 010-63357	022-21634108	asckyn@bb.railnet.gov.in
18	Sanjay Kumar Dwivedi	ASC/ Panvel	010-64275 010-64276	022-27458495	ascpnvl@bb.railnet.gov.in
19	Manoj Kumar Sisodiya	ASC/DD	014- 54750
20	B.P.Kushwaha	ASC/ Bhusawal	011- 55754	02582-222560	asc.rpf.security@bsl.railnet.gov.in
21	Jai Prakash Mourya	ASC/ Manmad	011-72560	—-	ascrpf.security@bsl.railnet.gov.in
22	Kota Joji	ASC /Nagpur	012- 55752	0712-2540040	asc@ngp.railnet.gov.in
23	Prabir Kumar Das	ASC/ Solapur	014- 55752 014- 55753	—-	asc@sur.railnet.gov.in
24	Swarup K. Gangopadhya	ASC /Pune	010- 55753	020-26051816	asc@pa.railnet.gov.in
25	Vinod Kumar Langiwar	ASC /PTC NK	011-71290	0253-2462510	viceprinci.rpf.nkrd@bsl.railnet.go

Central Railway Divisions Contact Number

Mumbai

Designation	Name	Rly. Telephone Numbers	P&T Telephone Numbers	Email Address
Div. Railway Manager	Rajnish K. Goyal	55000	022-22621450	drm@bb.railnet.gov.in
ADRM/Operation	M.L Vishnoi	55002	022-22620190	adrmop@bb.railnet.gov.in
CPM/GSU	Pradeep Pol	55003	022-22620222	adrminfra@bb.railnet.gov.in
ADRM/Suburban	Amrendra Singh	55004	022-22697100	adrmsub@bb.railnet.gov.in
ADRM/Admin	Akhlaque Ahmed	55005	022-22697136	adrmadmin@bb.railnet.gov.in
Sr. Div. Material Manager	Sandeep Saxena	55006	022-22623613	srdmm@bb.railnet.gov.in
Sr. Div. Finance Manager	Prateek S Meena	55050	022-22620198	srdfm@bb.railnet.gov.in
Sr. Div. Audit Officer	Somini V Menon	54376	022-22697145	srduao@bb.railnet.gov.in
Sr. Div. Commercial Manager	Robin Kalia	55100	022-22620684	srdcm@bb.railnet.gov.in
Sr. Div. Commercial Manager/Wks	B Arunkumar	55110		srdcm.wks@bb.railnet.gov.in
Sr. Div. Elect. Engg. / General	H. S. Sood	55150	022-22616694	srdeeg@bb.railnet.gov.in
Sr. Div. Elect. Engg. ( TD )	Arun K.	55200	022-22612355	srdeetd@bb.railnet.gov.in
Sr. Div. Elect. Engg. ( TRS )	Sunil K Bairwa	55250	022-22654878	srdeetrs@bb.railnet.gov.in
Sr. Div. Elect. Engg. ( TRS ) Kurla	Ramendra Kumar Rai	66664	022-26504518	srdeetrscla@bb.railnet.gov.in
Sr. Div. Elect. Engg. ( TRS ) Kalva	Vikas Chavan	61500	022-25453957	srdeetrsklva@bb.railnet.gov.in
Sr. Div. Elect. Engg. ( TRS ) Kalyan	Niraj Kumar Garg	63110	0251-2361293	srdeetrskyn@bb.railnet.gov.in
Sr. Div. Elect. Engg. ( TRS ) Sanpada	J P Mishra	60500	022-27759798	srdeetrssnpd@bb.railnet.gov.in
Sr Div. Engg. / CO	Gautam Kumar	55300	022-22626909	srdenco@bb.railnet.gov.in
Div. Engg. / E	Y.P Singh	55303	022-22703417	srdene@bb.railnet.gov.in
Div. Engg. / NE	Sachin Panchal	55301	022-22697169	srdenne@bb.railnet.gov.in
Sr. Div. Engg. ( S )	Arpan Kumar	55302	022-22627292	srdens@bb.railnet.gov.in
Sr. Div. Engg. ( SE )	Mohamad Nazibullah	55305	022-22697293	srdense@bb.railnet.gov.in
Sr. Div. Mech. Engg. ( Fr & OP )	B.B Mankare	55400	022-22611214	srdmef@bb.railnet.gov.in
Sr. Div. Mech. Engg. / Cog	Sudeep Prasad	55401	022-22693307	srdmecog@bb.railnet.gov.in
Sr. Div. Mech. Engg. / D / CLA	vacant	66217	022-25224717	srdmedcla@bb.railnet.gov.in
Sr. Div. Mech. Engg. / KYN	Vijay Singh Yadav	63200	0251-2364062	srdmekyn@bb.railnet.gov.in
Sr. Div. Medical officer I	Dr. Ajay Kumar	55501	022-22612393	srdmo1@bb.railnet.gov.in
Sr. Div. Operating manager / Co	Pravindra Wanjari	55600	022-22620921	srdomco@bb.railnet.gov.in
Sr. Div. Operating manager ( G )	R. K. Modi	55603	022-22663288	srdomg@bb.railnet.gov.in
Sr. Div. Safety officer	Lal Kumar	55602	022-22610654	srdso@bb.railnet.gov.in
Sr. Div. Personal officer- I	Tushaba Sinde	55700	022-22620992	srdpo@bb.railnet.gov.in
Sr. Div. Personal officer- II	Onima Korda	55701	022-22697315	srdpo@bb.railnet.gov.in
Sr. Div. Security Commissioner / RPF	Rishi Kumar Shukla	55750	022-22621204	srdsc@bb.railnet.gov.in
Sr. Div. Signal and Telecom Engg. / Co	N. K. Dwivedi	55800	022-22614967	srdsteco@bb.railnet.gov.in
Sr. Div. Signal and Telecom Engg. / N	G. Ravishankar	55801	022-22622613	srdsten@bb.railnet.gov.in
Sr. Div. Signal and Telecom Engg. / Wks	Rajesh Meena	55803	022-22697327	srdstewks@bb.railnet.gov.in
Sr. Div. Signal and Telecom Engg. / East	Veereshwar Singh	55802	022-22652625	srdstee@bb.railnet.gov.in

Nagpur

Designation	Name	Office
Railway	DOT
DRM	Smt. Richa Khare email : drm@ngp.railnet.gov.in	55000	Fax 0712-2560743
ADRM (Admin) ADRM (Technical) CPM (GSU)	Prafull Khairkar Jay Singh Hari Singh	55001 55013	0712-2561478 0712-2549961 0712-2539988
Chief Public Relations Inspector	SrDCM	55006	0712-2560360
Accounts
Sr. DFM	D P Ramprasad Gupta	55040	0712-2565663
DFM-I	Ravindra Singh	55046	0712-2565924
DFM-I		55042	0712-2565890
ADFM -I	P.S.Meshram	55044	0712-2566884
ADFM-II	Akshay Meena	55054	0712-2565924
Audit
Sr.DauO	S.Meshram	55080	0712-2561136
Sr.AUDO T1	Vacant	55086	0712-2561136
Sr.AUDO (C)	Vacant	55082	—
Commercial
Sr.DCM	K S Patil	55100	0712-2565480
DCM	Vijay Thool	55102	0712-2557298
ACM [Gds]	H K Behra	55114	—
ACM [Cog]		55110	0712-2562119
ACM [TC]	Sanjay Mule	55112	0712-2562119
Engineering
Sr.DEN Co	Rajesh Chikhale	55300	0712-2562713
Sr.DEN [S]	Padmanabh Jha	55302	0712-2562118
Sr.DEN[N]	Sachin Ganer	55304	0712-2567108
		55306	0712-2562275
Sr DEN[Central]	Pratham Agrawal	55392	0712-2540441
DY.CE(C) NGP DY.CE(C) WR DY.CE(C) BZU	Pushkar Srivastav (NGP) Prashant Nellikwar (WR) Sujit Kumar Singh ( BZU)	56380	0712-2239122
Electrical (General)
Sr.DEE[G]	Mahesh Kumar	55150	0712-2560832
ADEE[G]	V S Hend	55152	0712-2541992
Electrical (TRD)
Sr.DEE TRD	Vijay Gautam	55200	0712-2560702
AEE TRD	S N Mishra	55202	—
Electrical (TRS)
Sr.DEE TRS	Amit Gupta	55250	0712-2745379
DEE TRS	Mohan Chaudhari	56252	0712-2748596
ADEE TRS		56256	0712-2704323
ADEE TRS	Arushi	56254	—
SMM TRS		56258	0712-2745153
Electrical (TRO)
Sr.DEE TRO	Pawan Kumar Jayant	55290	0712-2564979
ADEE TRO	Sourav Patel	55292	0712-2540884
General (Administration)
PS/PA/CTA	S G Raut	55010	0712-2565622
		55027	0712- 2565622
Mechanical
Sr.DME	Sandeep Verma	55400	0712-2560149
CDO	Shubhesh Verma	55402	0712-2556310
ADME[Cog)	G Ramesh	55416	—
ADME[Frt]	Pushpender Kumar	55414	—
Medical
CMS	Dr. Sushma Mate	55500	0712-2565047
ACMS	Dr Vaishali Londhekar	55508	0712-2567366
Operating
Sr.DOM	Ashutosh Srivastav	55600	0712-2564495
DOM(Coal)	Aman Mittal	55616	0712-2561949
AOM (Goods-I)	V.N.Chandwani	55602	–
AOM [Goods-II]	Jaydeep Pradikshnae		–
AOM [Chg]	D S Nagdive	55610	–
AOM (Genl.)	P V Rao	55612	—
SD NGP	K L KUSHRAM	55650	0712-2562597
AO/ BPQ	Vacant	53262	—
Personnel
Sr. DPO	Abhishek Paswan	55700	0712-2560322
DPO (Incharge)	Sanjhi Jain	55702	0712-2540835
APO [Engg]	S L Manwatkar	55706	—
APO [T&C]	Vijayendra Kumar Thakur	55704	—
APO [W]	R N Gedam	55708	—
Rajbhasha
RBA	Mrs. P. Suradkar	55716	0712-2542264
Security
Sr.DSC	Ashutosh Pandey	55750	0712-2560717
ASC	Kota Joji	55752	0712-2540040
Signal & Telecom
Sr.DSTE[Co]	Dhirak Kumar Dwivedi	55800	0712-2561072
Sr DSTE[GSU]	Gopinath	55802	0712-2565701
DSTE[S]	Ram Babu	55802	0712-2540320
DSTE [N]	Nikhil Gaikwad	55804	0712-2560489
DSTE (Tele)	K K Dhuliya	55816	–
ADSTE [S]	N M Jambhulkar	55812	0712-2565345
ADSTE[N]	Vacant	55814	0712-2565345
ADSTE [W]	S B Chawde	55811	–
Dy.CSTE[C]	N M Jambhulkar	55880	0712-2560223
DSTE [C]	S K Jaiswal	55870	—
ADSTE [C]		55882	–
Safety
Sr.DSO	V K Pandey	55604	0712-2560128
ADSO	Kamlesh Kumar	55618	0712-2540891
Stores
Sr.DMM ADMM	Amit Gahoi ……	55075	0712-2548101

Bhusawal

Department	Name	Designation	BSNL No.	E-Mail ID
General Administration	Sh. S. S. Kedia	DRM	02582-222213	drm@bsl.railnet.gov.in
Sh. Kaushlendra Kumar	ADRM (Tech)	02582-222585	adrm@bsl.railnet.gov.in
Sh. S. K. Suman	ADRM (Admin)	–	adrmabsl@gmail.com
Sh. Navin N. Patil	CPM/GSU	–	cpmgsubsl@gmail.com
Sh. Kartikeya Gadakh	SDMM	02582-222989	dcos@bsl.railnet.gov.in
Sh. H. V. Sumant	Sr. RajBhasha Adhikari	02582-223827	rajbhasha@bsl.railnet.gov.in
Accounts	Sh. C.V Kadam	Sr.DFM	02582-222230	srdfm@bsl.railnet.gov.in
Commercial	Sh. Yuvraj Patil	Sr.DCM	02582-222433	srdcm@bsl.railnet.gov.in
Electrical General	Sh. J. Palata Singh	Sr.DEE (G)	02582-222587	srdeeg@bsl.railnet.gov.in
Traction Distribution	Sh. Nikhil Singh	Sr.DEE (TRD)	02582-222226	srdeetrd@bsl.railnet.gov.in
Traction Operation	Sh. Arshad Alam Khan	Sr.DEE (TRO)	02582-223424	srdeetro@bsl.railnet.gov.in
Traction Rolling Stock	Sh. Himanshu Ramdeo	Sr.DEE (TRS)	02582-222229	srdeetrs@bsl.railnet.gov.in
Engineering	Sh. Tarun Dandotiya	Sr.DEN (CO)	02582-222427	srdenco@bsl.railnet.gov.in
Sh. Rohit Mahela	Sr.DEN (E)	02582-202478	dene@bsl.railnet.gov.in
Sh. Nishit Mall	Sr.DEN (N)	–	denn@bsl.railnet.gov.in
Sh. Rahul Agrawal	Sr. DEN (S)	02582-224733	srdens@bsl.railnet.gov.in
Mechanical	Sh. Mohit Mandlekar	Sr.DME	02582-223216	srdme@bsl.railnet.gov.in
Operating	Dr. R.N. Meena	Sr.DOM	02582-222458	srdom@bsl.railnet.gov.in
Medical	Dr. Sajeev N.K.	CMS	02582-222231	cms@bsl.railnet.gov.in
Personnel	Sh N.S. Kazi	Sr.DPO	02582-223402	srdpo@bsl.railnet.gov.in
Safety	Sh. Kaleshwar Bhagat	Sr. DSO	02582-227004	srdso@bsl.railnet.gov.in
S&T	Sh. Alok Sharma	Sr. DSTE	02582-222976	srdste@bsl.railnet.gov.in
Security	Sh. H. Srinivas Rao	DSC (RPF)	02582-223397	dsc@bsl.railnet.gov.in

Pune

S.No	Name of Officer	Designation	Rly (O)	BSNL(O)
Admin
1	Renu Sharma	DRM	55000	020-26137400
2	Neelam Chandra(Infra)	ADRM	55002	020-26141100
3	Prakesh Upadhyay(OP)	ADRM II	55010	020-26059593
4	Manoj Jhawar	PRO	55008	020-26051190
5	Shankarsinh Parihar	RAJBHASHA ADHIKARI	55007	020-26057198
6	vacant	ASO	55091	020-26057679
7	R. K. Raina	PS1 to DRM	55012	020-26059083
8	Vinod Kumar Meena	Sr DMM	55004	020-26059012
9	Pravin Kumar Kore	ADMM		—
Accounts
10	Rahul Patil	Sr.DFM	55040	020-26059098
11	Rashmi P. Lokegaonkar	DFM	55042	020-26059094
12	A.V. Sonwane	ADFM I	55048	020-26052295
13	A.M.Misal	ADFM II	55044	—
14	Vacant	ADFM/T&C	55047	—
Audit
15	U.N.Bhagare	Sr.DAUO	55080	020-26059079
16	vacant	ADAUO II	55068	—
17	Javed Akhtar	ADAUO I	55082	—
Commercial
18	Sunil Mishra	Sr.DCM	55100	020-26059001
19	Sham Kulkarni	DCM	55102	020-26059071
20		ACM GEN	55108	—
21	Ajay Kumar	ACM COG	55104	—
22	S.V.N.Subhash	ACM GOODS	55118	—
Construction
23	Sachin Mongase	Dy.CE/C	55380	020-26058051
25	Chandrashekhear Tambvekar	DY.FA&CAO/C	55060	—
26	Vacant	XEN/C-2	55384	—
27	G. Niwas	AXEN/C/PA	—	—
28	Vacant	XEN/C	55382	—
29	M.G. Jagdish	AXEN/C-1	55374	—
30	Sagar Choaudhry	Dy.CE/STR	55378	—
31	Sunil Sharma	DSTE/C	55880	—
32	Sandeep Kumar	DEE/C	55192	—
33	vacant	Sr.DAUO/C	55084	—
34	D S Murthy	ADAUO/C	55079	—
35	B.JANA	Sr. AFA/A	55070	—
Engineering
36	P.K. Chaturvedi	Sr.DEN/Co	55300	020-26059017
37	M.D. Nizabullah	SR.DEN/S	55302	020-26059064
38	Gautam Musale	Sr.DEN/N	55308	020-26059075
39	Vikas Kumar	DEN/HQ/ROB	55304	020-26058300
40	O P Patel	ADEN/M	55306	020-26111156
41	Surendra Singh	ADEN/S	55310	020-20240289
42	Ravindr Singh	ADEN/DD	54300	—
43	Sharvan Lal Bheen	ADEN/MRJ	58-648	0233-2224284
44	Arpit Anand	ADEN/LNL		—
Electrical
45	J.P. Mishra	Sr.DEE/TR	55150	020-26059089
46	Truan Suyal	DEE/GEN	55158	020-26059072
47	Anuj Katiyar	DEE/COG	55152	020-26059072
48	Jawahar Lal Gendle	ADEE/TR	55156	—
49	S.S Mehsram	ADEE/GEN	55154	—
50	vacant	ADEE/TRO		—
Mechanical (C&W)
51	Vijay Sinh Dadas	Sr.DME/C&W	55400	020-26059030
52	Joel Mckenzie	Sr.DME/OP	55402	020-26059026
53	Rahul Garg	CDO	55408	020-26059030
54	Pratik Jain	ADME/P	55406	—
55	Gaurav Raj	ADME C&W	55404	—
56	M.G. Lad	ADME/MRJ	58-650	0233-2226008
57	Harsh Tripathi	ACDO
Mechanical (Diesel)
57	D.K.Tripathi	Sr.DME/D	55450	020-26840450
58	Deepak Khot	DME/D	55452	020-26840744
59	Samar Gaurabh	ADME/D	55454	020-20269138
60	vacant	ADME/D	55456	020-26840738
61	Laxman Jadhav	ADME/D	57306	020-20260069
62	Pnakaj Gupta	AMM/D	55410	020-26840117
63	M.I. Tirpude	AC & M	57349	—
Medical
64	Dr. Sanjay M. Athavale	CMS	55500	020-26134693
65	vacant	ACMS	55512	020-26111540
66	Dr. A. S. Nikalje	ACMS	55506	020-26068886
67	Dr. Ankita Dhareula	ACMS	55503	—
68	Dr. Mrs. Niti Ahuja	ACMS	55508	—
69	Dr. A. K. Mishra	ACMS	55502	020-26068886
70	Dr. Mrs. Reena Bhargav	ACMS	55510	—
71	vacant	DMO	55560	—
72	Dr. Mrs. Shital Waghmare	DMO	55504	—
73	Dr. Naveen Kumar	ADMO	55510	—
74	vacant	ADMO	55511
75	Dr. Mrs. Shital Kharat	ADMO	55504	—
76	Usha Manpalekar	ANO/PA	55561	—
77	D.P.Gayakwad	AHO	55524	—
78	vacant	ACMS	57364	020-26840542
79	Dr. Mandala Satish	ADMO/MRJ	58690	—
Operating
79	Dr. Swapnil Nila	Sr.DOM	55600	020-26059003
80	vacant	DOM	55604	—
81	G.D. Sharma	AOM/GEN	55605	—
82	Mayank Rana	AOM/GOODS	55602	—
83	Sanjay Kumar	AOM/COG	55620	—
84	S.C Jain	STN. DIRECTOR	55612	020-26111529
Personnel
85	Dr. T. D. Shinde	Sr.DPO	55700	020-26059019
86	vacant	Sr. Scal	55708	—
87	vacant	DPO/Sr.Scal	55702	—
88	Vacant	APO-Welfare	55706	—
89	S.V. Thakur	APO-M	55704	—
Safety
90	Devendr Kumar	DSO	55680	020-26059013
91	R. K. Lade	ADSO	55682	—
Security
92	Udaysingh Pawar	Sr. DSC	55750	020-26068887
93	S.K. Gangopadhyay	ASC	55752	020-26051816
Signal & Telecom
94	Vikas Parashar	Sr.DSTE	55800	020-26059002
95	Pramod Singh	DSTE/W	55802
96	Shudhanshu Mittal	DSTE/SPL/W	55804	020-26059068
97	Santosh Kumar	ADSTE/W	55809
98	Vinod Kumar meena	ADSTE/N	55806	—
99	R. K. Jain	ADSTE/MRJ	58687	—

Solapur

Helpline- 0217-2455233/0217-2455234
Timing- 10:00 hrs 18:00 hrs

Complaints of Harassment

Sr No	Name	Designation	Post In the Committee	Phone No	Mobile No/email id
Head Quarter
1	Dr Mrs Sangeeta Mehra	Dy CMD/(H&FW)	Presiding Officer	Rly 54283	8828110505 / dycmdhfw@cr.railnet.gov.in
2	Shri K V Thomas	Dy CCM / Claims	Member	Rly 54582	8828110964 / dycco@cr.railnet.gov.in
3	Adv Pooja Kute		NGO	9820957367	poojakute@gmail.com
		Mumbai Division
1	Smt Onima N Korda	Sr DPO/BB	Presiding Officer	8828119600 Rly Tel No 55700	srdpo@bb.railnet.gov.in srdpocsmt@gmail.com
2	Shri Supeed Prasad	Sr DME (Cog) CSMT	Member
3	Smt Seema Deshpande	NGO	Member (NGO)
Bhusawal Division
1	Smt Pratima Kumari	DMO	Chairperson	7219611512	jaiswalpratima@rocketmail.com
2	Shri Nikhil Singh	DEE/TRS	Member	7219611305
3	Smt Sayyed Akhatranisa	Teacher	NGO	9890497719	poojakute@gmail.com
Nagpur Division
1	Dr Mrs S J Hedawoo	ACMS NGP	Chairperson	9766392259	hedawoosandhya@yahoo.com
2	Shri G V Jagtap	Sr DPO NGP	Member	7219612600	srdpon@yahoo.com
3	Ms Nilaya B Walke	Head Mistress, Railway Jammandal High School, Ajni	Member	9422559847	Nilayawalke47@gmail.com
Solapur Division
1	Dr Mrs K R Chandak	Sr DMO SUR	Presiding Officer	7219614504	Kchandak95@gmail.com
2	Shri D M Ramprasad Gupta	Sr DFM SUR	Member	7219614100
3	Mrs Sarita Mokashi	Advocate SUR	NGO	9881137147
Pune Division
1	Dr Neeti Ahuja	Sr DMO	Chairperson	7219613504	drneetiahuja@gmail.com
2	Shri Tushaba Shinde	Sr DPO	Member	7219613600	srdpopa@gmail.com
3	Preeti Karmarkar		NGO Member	942264266	preetikarmarkar@gmail.com
Matunga Workshop
1	Smt Smita Srivastava	Dy CEE (EMU) MTN	Chairperson
2	Shri Abhisheka	Dy CPO MTN	Member
3	Smt Geeta K Jadhav		NGO Member
Parel Workshop
1	Dr Smt Vijaylaxmi	Sr DMO	Chairperson	9987645445
2	Shri Sumitkumar Hazra	Dy CME (C)	Member	8828110453
3	Dr Mrs Neeta Kamat	Principal Gokhale College Parel	NGO Member	9819296037

List of Stores officer and Contact details

Main Group of items dealt	Name of officers	Designation	MTNL No.	Mobile Number	Email
Principal Head of Department	Shri R L Rana	PCMM	022-22620944		cos@cr.railnet.gov.in
EPS and Comp cell	Shri D K Sirivastava	OSD IT	022- 22697209	8828110753	osdithag@cr.railnet.gov.in
EPS and Comp cell	Shri Sachin Shrivastav	Dy.CMM/S	022-22697198	8828110761	dycmms@cr.railnet.gov.in
EPS & Comp cell.	Shri Hrishikesh Salunke	AMM/EnS		8828110787	ammetl@cr.railnet.gov.in
Electrical Loco spares, Diesel loco spares,	Shri Ghanshyam Dudeja	CMM/C	022- 22620938	8828110790	cmmc@cr.railnet.gov.in
Electrical Loco spares	Shri H Narayanan	Dy.CMM/EL	022-22697200	8828110768	dycmme@cr.railnet.gov.in
Electrical Loco spares	Shri Manish Kumar	SMM/EL	022-22697208	8828110778	smmel@cr.railnet.gov.in
Electrical Loco spares	Mrs Madhuram Ganesh	AMM/EL	022-22697203	8828110774	ammel@cr.railnet.gov.in
Diesel loco spares	Shri Khushboo Kumari	Dy.CMM/ETL	022-22612352	8828110767	dycmmd@cr.railnet.gov.in
Diesel loco spares	Shri Subhash Doharey	SMM/ETL	022-22697208	8828110786	smmel@cr.railnet.gov.in
Diesel loco spares	Mrs Madhuram Ganesh	AMM/EL	022-22697203	8828110774	ammel@cr.railnet.gov.in
Carriage & wagon spares, WTA items	Shri Rajeev Khandelwal	CMM/S	022- 22620107	8828110788	cmms@cr.railnet.gov.in
Carriage & wagon spares, WTA items	Shri Manraj Meena	Dy.CMM/M	022-22620322	8828110764	dycmmm@cr.railnet.gov.i n
Carriage & wagon spares, WTA items	Shri Sandeep Khatu	SMM/M	022-22697214	8828110782	smmm@cr.railnet.gov.in
Engg items	Shri H Narayanan	Dy.CMM/EL	022-22697200	8828110768	dycmme@cr.railnet.gov.in
Engg items	Shri Manish Kumar	SMM/EL	022-22697208	8828110778	smmel@cr.railnet.gov.in
Engg items	Mrs Madhuram Ganesh	AMM/EL	022-22697203	8828110774	ammel@cr.railnet.gov.in
Stationary, Chemical, lubricants, pipe & pipe fittings, Brushes, hardware, rubber, Iron & Steel & RM items	Shri Devendra Kumar Choudhary	CMM/G	022- 22622686	8828110780	cmmg@cr.railnet.gov.in
Stationary, Chemical, lubricants, pipe & pipe fittings, Brushes, hardware, rubber, Iron & Steel & RM items	Shri Kishore Kumar	Dy.CMM/G	022-22612390	8828110763	dycmmg@cr.railnet.gov.in
–do—	Shri Abhay Gurav	SMM/C	022-22620296	8828110775	smmg1@cr.railnet.gov.in
—do—-	Shri Akbar Sardar	AMM/G	022-22697212	8828110785	ammg2@cr.railnet.gov.in
Under CAO/C	Mr M P Burney	DyCMM/C		8828110769
Under CAO/C	Shri Abhay Gurav	SMM/C	022-22697206	8828110783
Signalling & Telecom items, M&P items, Medical items	Shri Rajesh Gupta	CMM/I	022- 22697206	8828110751	cmm1@cr.railnet.gov.in
Signalling & Telecom items, M&P items, Medical items	Smt Ridhima Singh	DyCMM/E&S	022-22697209	8828110771	dycmmc1@cr.railnet.gov.i n
Signalling & Telecom items, M&P items, Medical items	Shri Milind Sawant	SMM/E&S	022-22697205	8828110777	smmes@cr.railnet.gov.in
Signalling & Telecom items, M&P items	Shri Hrishikesh Salunke	AMM/E&S		8828110787	ammes@cr.railnet.gov.in
Medical items	Shri Buhari Nagor	AMM/ETL		8828110789	ammetl@cr.railnet.gov.in
Disposal of scrap, FRPS, Shipping & import item clearance.	Shri Manoj Tiwary	CMM/II	022- 22697210	8828110752	cmm2@cr.railnet.gov.in
Disposal of scrap, FRPS, Shipping & import item clearance.	Shri Sachin Shrivastav	Dy.CMM/S	022-22697198	8828110761	dycmms@cr.railnet.gov.in
Electrical Train Lighting(EMU)
Electrical Train Lighting(EMU)	Smt Khushboo Kumari	DyCMM/ETL	022-22697199	8828110765	dycmmconv@cr.railnet.go v.in
Electrical Train Lighting(EMU)	Shri Subhash Dhoharey	SMM/ETL	022-22697210	8828110786	smmetl@cr.railnet.gov.in
Electrical Train Lighting(EMU)	Shri Buhari Nagor	AMM/ETL		8828110789	ammetl@cr.railnet.gov.in
Disposal of scrap, FRPS, Shipping & import item clearance,	Shri Suresh Chand Meena	AMM/Admin	022-22697203	8828110781	smms@cr.railnet.gov.in
	Mr Jabalal Kundu	Secy. toPCMM	022-22697202	8828110760	seccos@cr.railnet.gov.in
	Mrs Sunanda Gaikwad	PS to PCMM		8828110770	pscos@cr.railnet.gov.in
Printing Press By	Mrs. P. Sudha	Sr. MPS		8828119769	srmpsby@cr.railnet.gov.in

Depot officers of Central Railway

Depot Code	Depot name in short	Full name of depot	Name of the Depot officers	Designation	Contact no	Cell no.	Email	Address
01	CRD/G	Curry-Road General Stores Depot , Mumbai	Shri Shivkumar Motilal	AMM/G/CRD	022- 23091916	8828119790	dycmm.crd@cr.railnet.gov.in	DY. CMM(G) CRD C.Rly. CRD GIP Lane –
01	CRD/G	Curry-Road General Stores Depot , Mumbai			022- 23091916			DY. CMM(G) CRD C.Rly. CRD GIP Lane -400013
02	MTN	Matunga, Carriage Depot, Mumbai	Shri Amit Joshi	Dy.CMM/CW E SMM AMM	022- 24371402	8828119770 8828119774 8828119773	dycmm.mtn@cr.railnet.gov.in smm.mtn@cr.railnet.gov.in amm.mtn@cr.railnet.gov.in	Dy.CMM/CW E, Central Railway, Matunga, Mumbai- 400019
02	MTN	Matunga, Carriage Depot, Mumbai	i) Shri D Pavan Kumar ii) Smt Bharathi Murthy	Dy.CMM/CW E SMM AMM	022- 24371402	8828119770 8828119774 8828119773	dycmm.mtn@cr.railnet.gov .in smm.mtn@cr.railnet.gov.in amm.mtn@cr.railnet.gov.in	Dy.CMM/CW E, Central Railway, Matunga, Mumbai- 400019
03	KYN/ELS	Electrical Loco Stores Depot Kalyan (Mumbai)	Shri Kirti Prakash Arya	SMM/ELS/KY N	095251-2330605	8828119780	smme.kyn@cr.railnet.gov.in
04	HBHR	Scrap Depot Hazibunder, Mumbai	Shri Vikrant Mhaiskar	AMM/HBHR	022- 23725176	8828110779	amm.hbhr@cr.railnet.gov.in	Asst.Material Manager, Hajibunder, LBS College Road, Sewri, Mumbai- 400015.
06	VVH	EMU stores Depot Vidhya Vihar, Mumbai	Smt Thati Sony (SMM/EMU/SN PD) look after	SMM/VVH	022- 25134277	8828119793	smmvvh@cr.railnet.gov.in	Office of Sr. Material Manager, Central Railway, Near Vidyavihar Railway Station, Vidyavihar, Mumbai- 400086
08	PR	Diesel Stores depot Parel, Mumbai.	Shri Sher Mohammed Sayed	Dy.CMM/M/P R AMM-II	022- 24135401 / 022- 23724637	8828119755 8828119756	dycmm.pr@cr.railnet.gov.in amm.pr@cr.railnet.gov.in	Dy. CMM/Parel Office Dr. Babasaheb Ambedkar, Nr. Mara Hospital, Opp.-Grand March Hotel, Parel-MB- 400012
08	PR	Diesel Stores depot Parel, Mumbai.	Shri S S Waghmare	Dy.CMM/M/P R AMM-II	022- 24135401 / 022- 23724637	8828119755 8828119756	dycmm.pr@cr.railnet.gov.in amm.pr@cr.railnet.gov.in	Dy. CMM/Parel Office Dr. Babasaheb Ambedkar, Nr. Mara Hospital, Opp.- Grand March Hotel, Parel-MB- 400012
09	ST/BY	Stationery Depot, Byculla, Mumbai	Shri Arul Velan Shri Arul Velan Alok Singh	AMM/STY/ BY AMPS/STY AMM/S&T/B Y	022- 23725729	8828119767 8828110845	amm.sty.by@cr.railnet.gov.in	DY. ChiefManager (P&S) BY C.Rly. Printing Press, BA Road Byculla( E) – 400027
14	MMR	Stores Depot Manmad (MH)	Shri Munesh Meena (ADMM- BSL)- For Purchase related Shri Mithilesh Kumar (AMM/N KRD)- For Sale related	AMM/MD/M MR	0259- 222738	7219611752	smm.mmr@cr.railnet.gov.in	Senior Material Manager Material DisposalMMR Central Engg. Workshop- 423104
15	BSL/Signa l	Stores Depot, Bhusawal (MH)	Shri Munesh Meena	ADMM/BSL		7219611752	–	Sr. Material Manager (D) Near Kela- Sidiro, Old Steam Loco Shed Road, Central Railway, Bhusawal , Dist – Jalgaon – 428201
16	BSL/ACL	Electrical Loco Stores Depot, Bhusawal (MH)	Shri Rupin Arya (SMM) Shri Anil Kumar	Dy.CMM/ACL / BSL AMM	022- 222752 022- 2226010	7219611750 7219611754	dcosacl@bsl.railnet.gov.in	DY. CMM(ACL) BSL C.Rly. , Bhusawal – 425201
19	CLA/D	Kurla Diesel Stores Depot, Mumbai	Shri. Madhu kant Shri. Madhu kant	AMM-D/CLA AMM-D/LTT	022- 25284070 022- 25224717	8828119427	amm.cla@cr.railnet.gov.in	AMM(D) CLA – Kurla Diesel shed Mumbai – 400024. Nr. Rly Colony, Kurla Rly. PH. 66266.
20	KWV	Kurdwadi Stores Depot, Maharashtra	Shri Praveen Kore (DMM- SUR)	SMM/KWV	022- 22697211 0952183- 224551	7219614752	amm.kwv@cr.railnet.gov.in	Asst. Material Manager C.Rly. Kurduwadi – 413208
23	NKRD/TMW	Traction Machine workshop, Stores Depot, Nasik Road	Shri Mithilesh Kumar	AMM/NKRD	095253- 2463571	7219611756	amm.nkrd@cr.railnet.gov.in	Asst. Material Manager TractionMotor Workshop C.Rly. EK Lahar Road, Nashik, Maharashtra
24	KLVA	EMU Stores Depot, Kalva, Mumbai	Shri Amit Kumar Priyadarshi	AMM/EMU/ KLW	022- 25348403	8828119786	amm.klva@cr.railnet.gov.in	Asstt. Materal Manager (EM U) Carshed, C.Rly.Kalva(W) – 400605
25	PA/D	Diesel Stores Depot, Pune	Shri Pankaj Gupta	AMM-D/PA	022- 26361117	7219613752	amm.pa@cr.railnet.gov.in	SMM(D) Pune Ghorpadi, Diesel shed, Ghorpadi, Pune – 411001
26	KYN/D	Diesel Stores Depot, Kalyan, Mumbai	Shri Rajkishore Patel	AMM/DCL/ KYN	095251- 2552471 022- 2335325	8828119425	amd.kyn@cr.railnet.gov.in	AMM(D) Stores, Diesel Loco Shed, Kalyan – 421306
29	AQ/ELS	Electrical Loco Stores Depot, Ajni (Nagpur)	Shri Ganesh Lonare	SMM/ELS/ AQ	022- 2745153	7219612317	smmelsaq@ngp.railnet.gov .in	Sr. Material Manager Office Elect. Loco Shed AQ, Ajni- 440003
33	WB	Carriage Stores Depot, Wadibunder, Mumbai	Shri Kishin N Godhwani	AMM/WB	022- 23745952	8828119754	amm.wb@cr.railnet.gov.in	AMM/COG Wadibunder, opp Mandavi firebrigade. D’Mello Rd, Sandrust Rd, Mumbai-10.
34	SNPD	EMU Stores Depot, Sanpada, New Mumbai	Shri Amit Kumar Priyadarshi- AMM/KLVA (Look after)	SMM/EMU/ SNPD	022- 27873353	8828119785	amm.snpd@cr.railnet.gov.in

Divisional Stores Depots

Division Code	Division name	Full name of depot	Name of the Depot officers	Designation	Contact no	Cell no.	Email
91	Pune	Divisional Stores Depot, Pune	Shri Vinod Kumar Meena Shri. Ravindra Kisan Tarpade	Sr.DivisionalMaterial Manager ADMM PA	020- 26059012	7219613750 7219613751	srdmm.pa@cr.railnet.gov.in admm.pa@cr.railnet.gov.in
92	MB	Divisional Stores Depot, Mumbai	Shri. Sandeep Saxena Shri. Kuldeep Meena	Sr.Divisional Material Manager ADMM	022- 22623614	8828119750 8828110776	srdmm.bb@cr.railnet.gov.in admm.bb@cr.railnet.gov.in
93	BSL	Divisional Stores Depot, Bhusawal	Shri K.Gadakh Shri Munesh Meena	Sr. Divisional Material Manager. ADMM	02582- 222989	7219611751 7219611752	dmm.bsl@cr.railnet.gov.in
95	NGP	Divisional Stores Depot, Nagpur	Shri. Amit Gahoi Shri. Sachin Gautam	Sr.Divisional Material Manager ADMM	0712- 2528101	7219612750 7219612004	srdmm.ngp@cr.railnet.gov.in admm.ngp@cr.railnet.gov.in
96	SUR	Divisional Stores Depot, Solapur	Shri Angad Prasad Yadav Shri Praveen Kore	Sr. Divisional Material Manager. DMM	0217- 2311843	7219614750 7219614751	dmm@sur.railnet.gov.in admm@sur.railnet.gov.in

Grievance Redressal

Level 1 : Director of Public Grievances (Zonal) Central Railway

Designation	Contact Details	Address
Addl. General Manager	022 -22620746 agm@cr.railnet.gov.in	Headquarter Office, Central Railway, CSMT, Mumbai 400001.

Level 2 : Directors of Public Grievances (Divisional)

Division	Designation	Contact Details	Address
Mumbai	ADRM	022 – 67455005 adrmadmin@bb.railnet.gov.in	DRM Office, Mumbai CSMT 400001.
Bhusaval	ADRM	02582 – 222585 adrm@bsl.railnet.gov.in	DRM Office, Bhusaval 425201
Nagpur	ADRM	0712 – 2561478 adrmadmin@ngp.railnet.gov.in	DRM Office, Nagpur 440001.
Solapur	ADRM	0217 – 2312754 adrm@sur.railnet.gov.in	DRM Office, Solapur 413001.
Pune	ADRM	020 – 26059593 adrm@pa.railnet.gov.in	DRM Office, Pune 411011.

Level 3 :

Following category of representatives, if they want to discuss any suggestion/grievance can meet GM/AGM/DGM on
Tuesday between 2:30pm. to 6:00pm

Elected public representatives
Members of ZRUCC/DRUCC/SRUCC
Representatives of Chamber of Commerce/Trade Associations
Representative of Passenger Associations

Public Grievances on Centralized Public Grievance Redress And Monitoring System (CPGRAMS)

Social Sites

Parent Article:

Indian Railways Customer Care Number – 139

Central Railway Contact Numbers

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

Central Railway Contact Numbers

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

Immediate support during technical glitches or service outages.
Filing complaints about products, services, or transactions.
Resolving account issues, like password resets or billing disputes.
Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

Visit the official website of the company.
Check the company’s mobile app (under Contact Us or Help).
Look for support details on verified social media pages.
Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

Live chat on websites or apps.
Email support.
WhatsApp customer care.
Support through social media (Twitter, Facebook).
However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

Your customer ID/account number.
Transaction/order details.
A brief description of your issue.
Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

High call volumes.
Calling outside working hours.
Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

Escalate the issue to higher authorities or nodal officers (many companies have this structure).
File a complaint on platforms like the National Consumer Helpline (NCH) in India.
Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

Telecom: Airtel, Jio, Vi, BSNL
Banking: SBI, HDFC, ICICI, Axis
E-commerce: Amazon, Flipkart, Meesho
Airlines: Indigo, Air India, Vistara
Food Delivery: Swiggy, Zomato
And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.
Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅ Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

Central Railway Contact Numbers

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Central Railway Contact Numbers

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.

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Central Railway Contact Numbers

Your Ultimate Guide to Customer Care Numbers: Instant Support at Your Fingertips

Central Railway Contact Numbers

Organization:

Toll Free Number(s):

Website:

Email:

Important Links:

Head Quarter

Accounts

Commercial

Electrical

IT

Operating

Personnel

Signal and Telecom

Safety

Security

Central Railway Divisions Contact Number

Mumbai

Nagpur

Bhusawal

Pune

Solapur

Complaints of Harassment

List of Stores officer and Contact details

Depot officers of Central Railway

Divisional Stores Depots

Grievance Redressal

Level 1 : Director of Public Grievances (Zonal) Central Railway

Level 2 : Directors of Public Grievances (Divisional)

Level 3 :

Public Grievances on Centralized Public Grievance Redress And Monitoring System (CPGRAMS)

Social Sites

Parent Article:

Central Railway Contact Numbers

Central Railway Contact Numbers

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

❓ What are Customer Care Numbers?

❓ Why are Customer Care Numbers Important?

❓ Are Customer Care Numbers Always Toll-Free?

❓ Can I Contact Customer Care 24/7?

❓ How Do I Find Verified Customer Care Numbers?

❓ Is There an Alternative to Calling Customer Care Numbers?

❓ What Should I Keep Ready Before Calling Customer Care?

❓ What If My Call to Customer Care Number Isn’t Answered?

❓ Can I Complain If the Customer Care Response Is Poor?

❓ Are There Industry-Specific Customer Care Numbers?

❓ Is It Safe to Share Information Over Customer Care Calls?

✅ Conclusion

Central Railway Contact Numbers

Central Railway Contact Numbers

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North Bihar Power Distribution (NBPDCL) Contact Number

South Bihar Power Distribution Company (SBPDCL) Contact Number