Centralized Public Grievance Redress Contact Number

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Centralized Public Grievance Redress Contact Number

Organization:

  • Government of India

Website:

Important Links:

Nodal Public Grievance Officer

State Government

Sr. No.StateDesignationContactEmailAddress
1Andhra Pradesh CGO-CMO
9154267973
pgrs-helpdesk@ap.gov.inGeneral Admn Dept PAGB Secretariat Velagapudi Amravati
2Arunachal Pradesh Joint Secretary
0360-2222222
mari.angu@gov.inCivil Secretariat Block No. 04, Floor No. 05, Room No.08, Itanagar
3Assam State Nodal Officer
0361-2237323
ppgdispurassam@gmail.comJoint Secretary to the Govt. of Assam, Administrative Reforms, Training, Pension and Public Grievances Department, Assam Secretariat
4Bihar
0612-2215409
publicgrievances-bih@gov.inGeneral Administration Department, Patna
5ChattisgarhUnder Secretary
0771-2510974
pgc-gad.cg@nic.inPublic Grievance Redressal Department, Mantralaya Mahanadi Bhavan Nava Raipur Atal nagar
6Goa Under Secretary PG
0832-2419864
us-pgc.goa@nic.in2nd Floor, Secretariat, Porvorim Goa
7Gujarat Principal Secretary
7923250333
secartd@gujarat.gov.inGeneral Administration Department Block No. 7/3, 3rd Floor, Sachivalaya, Gandhi Nagar
8Haryana Nodal Officer CPGRAMS
0172-2740226
supdt.cpgrams22@gmail.comSector – 5 Panchkula
9Himachal Pradesh Secretary Redressal of Public Grievance
0177-2620043
rpgsecy-hp@nic.inSecretary RPG to the Govt. of HP. Shimla-2.
10Jharkhand Joint Secretary
18003456568
pgportal.jhr@gmail.comPersonnel, Administrative Reforms and Rajhbhasha Department, Jharkhand, Ranchi
11Karnataka Under Secretary
080-22032214
us2dpar-js@karnataka.gov.inRoom 211, 2nd Floor, 3rd Gate, M S Building, Bengaluru,
12Kerala Under Secretary
0471-2703002
priority.cmo@kerala.gov.inChief Ministers Computer Cell, 4th Floor, North Block, Government Secretariat, Thiruvananthapuram, Kerala
13Madhya Pradesh Director CM Helpline
0755-6680020
cmhelpline@mp.gov.in2nd Floor Capital Mall, Misrod Bhopal M.P.
14MaharashtraDeshpande Deputy Secretary
022-22025101
dilip.deshpande@nic.inGeneral Administration Department ,3rd Floor, Mantralaya Mail Building, Mantralaya, Mumbai
15Manipur Joint Secretary AR
9402882539
aribam.shivadas@gmail.comOld Sectt., North Block, Imphal
16Meghalaya Secretary Personnel and A.R.
0364-2500165
cyril.diengdoh@gov.inMeghalaya Civil Sectt, Room 403, Additional Building, Shillong, Meghalaya
17Mizoram Nodal Officer Deptt. of Personnel and Administrative Reforms Good Governance Cell
0389-2335713
ggcmiz@gmail.comMizoram Secretariat, Mineco, Aizawl
18Nagaland Senior Research Officer and State Nodal Officer vechovo.tetseo@nic.inNagaland Civil Secretariat, Kohima
19NCT of Delhi Section Officer PGC
011-23379900
upender.k66@delhi.gov.inPublic Grievances CommissionM Block Vikas Bhawan I P EstateNew Delhi
20Odisha Deputy Secretary to Government
0674-2395760
gapgpublicgrievance@gmail.comGeneral Administration and Public Grievance Deptt., Odisha Sectt., Bhubaneswar
21Punjab Additional Chief Secretary
0172-2740611
grievanceredressal2@gmail.comRemoval Of Grievances Punjab Civil Sectt-1
22Rajasthan Deputy Secretary
0141-2922825
ds.rpg@rajasthan.gov.inRoom No. 8129, 1st floor, North Western Building, Secretariat Jaipur
23Sikkim Joint Secretary
0359-22000000
gos.dopart@gmail.comDepartment of Personnel, Tashiling, Secretariat
24Tamil Nadu Special Officer
044-25671012
cmcell@tn.gov.inChief Ministers Special Cell, Fort St. George, Secretariat Chennai
25Telangana Joint Secretary to GAD
040-23452888
dysecy-pgr-gad@telangana.gov.inDr. B.R. Ambedkar Telangana Secretariat
26Tripura Addl. Secretary to the Govt. of Tripura
0381-2416040
gaar.agt-tr@nic.inGAAR Department, Secretariat, New Capital Complex, Kunjaban, Agartala.
27Union Territory of Andaman & Nicobar Special Secretary of Public Grievance
0319-2250587
sspg.govan@gmail.comPublic Grievance Cell A and N Administration, Secretariat, Sri Vijaya Puram
28Union Territory of Chandigarh Additional Secretary Home
0172-2994524
ashome-chd@chd.gov.inUnion Territory Secretariat, Deluxe Building, Sector-9 Chandigarh
29Union Territory of Dadra & Nagar Haveli Director-cum-Joint Secretary
0260-2230460
dshome-dd@ddd.gov.inDepartment of Home Affairs Secretariat Silvassa
30Union Territory of Daman & Diu Secretary Public Grievance
0260-2231707
dshome-dd@nic.inDepartment of Public Grievance Secretariat Fort Area, Moti Daman, Daman
31Union Territory of Jammu and Kashmir Administrative
0194-2502596
jk-grievance@jk.gov.inRoom No. 318-19 Govt of JK, Civil Sectt., Srinagar
32Union Territory of Ladakh Nodal Officer for CPGRMS
01982-257561
gad.utladakh@ladakh.gov.inUT Secretariat Ladakh
33Union Territory of Lakshadweep Director
04896-263068
lk-coll@nic.inDepartment of Planning, Statistics and Taxation Secretariat, UT of Lakshadweep, Kavaratti, Island
34Union Territory of Puducherry Under Secretary ARW
0413-2233214
usar@py.gov.inAR Wing,B Block, 2nd Floor, Chief Sectt., Goubert Avenue, Beach Road,Puducherry
35Uttar Pradesh Joint Secretary
0522-2226350
arvind.12574@gov.inChief Minister Secretariat , Room No. 321, U.P. Secretariat, Lucknow
36Uttarakhand Nodal Officer
0135-2609521
cm-helpline@uk.gov.inITDA, Dehradun
37West BengalSpecial Secreta
033-22143655
jointsecretarypar@gmail.comNabanna (7th Floor), 325, Sarat Chatterjee Road, Shibpur, Howrah – 711102

Central Government

Sr. No.DepartmentContactEmailAddress
1Administrative Reforms and Public Grievances – PG Division
011-23743030
partha.bhaskar@gov.in5th Floor Sardar Patel Bhawan Sansad Marg, New Delhi
2Agriculture and Farmers Welfare
011-23382454
vinay.awasthi@nic.inRoom No. 350 Krishi Bhavan New Delhi
3Agriculture Research and Education
011-23046678
narendra.kumar74@nic.inR No. 207, Krishi Bhawan, New Delhi
4Animal Husbandry, Dairying
011-23385797
r.rathore@gov.inRoom No. 297, 2nd Floor, Krishi Bhavan, New Delhi
5Atomic Energy
022-22862742
dirvig@dae.gov.inD/o Atomic Energy, Anushakti Bhavan, 3rd Floor, C S M Marg, Mumbai
6Ayush
011-245651967
ayush-cdn@gov.inAyush Bhawan, GPO Complex ,B Block, INA, New Delhi
7Bio Technology
011-24369384
divya.c@nic.inRoom No. 507, Block No. 3, 5th Floor, CGO Complex, Lodi Road, New Delhi
8Central Board of Direct Taxes (Income Tax)
011-23416133
delhi.dittps2@incometax.gov.in4th Floor, Mayur Bhawan, Connaught Circus, New Delhi
9Central Board of Excise and Customs
011-23370576
verma.dc@gov.inDirectorate General of Taxpayer Services, Room no 168, Ist Floor, Central Revenue Building, I.P. Es tate, New Delhi
10Chemicals and Petrochemicals
011-23386083
chitvan.dhillon@gov.inRoom No. 223 A , Shastri Bhavan, New Delhi
11Civil Aviation
011-24641912
ambujsharma.38@nic.inRoom. No.50, Ground Floor, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi
12Coal
011-24635949
manikc.pandit@nic.inMinistry of Coal, Room No. 06, 9th Floor Lok Nayak Bhawan, New Delhi
13Commerce
011-23061508
jspg-doc@gov.inRoom No. 221, Udyog Bhawan, New Delhi
14Consumer Affairs
011-23381767
swwarupa.saraan@nic.inRoom No.464 – C Krishi Bhavan New Delhi
15Cooperation
011-20849152
dscd.div-coop@gov.inAtal Akshay Urja Bhawan, CGO Complex, Lodhi Road, New Delhi
16Corporate Affairs
011-23385285
mohd.shakeel@mca.gov.inKota House, New Delhi
17Culture
011-23380136
arun.dbt@nic.in3rd Floor C Wing, Ministry of Culture, Shastri Bhavan, New Delhi
18Defence
011-23017828
usdpg-mod@gov.inRoom No. 198A, South Block New Delhi
19Defence Finance
011-23010159
vedveerarya.dad@hub.nic.inRoom No 539, O/o the AS and Addl. FA R and D, DRDO Bhawan, New Delhi-110011
20Defence Production
011-23792959
dir-coord@ddpmod.gov.inRoom No. 11-A, South Block, New Delhi
21Defence Research and Development
011-23007218
dte-pers.hqr@gov.inDRDO HQrs, Min of Defence, Room No. 217, DRDO Bhawan, Rajaji Marg, New Delhi
22Development of North Eastern Region
011-23022358
dharmvir.jha@gov.inRoom No. 275 Vigyan Bhavan Annexe, New Delhi
23Drinking Water and Sanitation
011-24368562
kapilchaudhury@ord.gov.in6th Floor, Pt. Deendayal Antyodhya Bhawan, CGO Complex,
24Earth Sciences
011-24669529
vinod.kumar27@gov.inRoom No. 312 3rd Floor, Prithvi Bhawan Opp. India Habitat Centre, Lodi Road, New Delhi
25Economic Affairs
011-23092254
aparna.bhatia@nic.inRoom No. 34-B, North Block, New Delhi
26Electronics & Information Technology
011-24361951
js.kksingh@meity.gov.in6, CGO Complex, Electronics Niketan, New Delhi
27Empowerment of Persons with Disabilities
011-24365053
cpgramsdepwd@gmail.com5th Floor, Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi
28Environment, Forest and Climate Change
011-20819331
vikramsingh.rth@nic.in1st Floor, Jal Wingh, Indira Paryavaran Bhavan, Jor Bagh New Delhi
29Ex Servicemen Welfare
011-23010244
ds-pg@desw.gov.inRoom No. 116, B Wing, Sena Bhavan, New Delhi
30Expenditure
011-23095705
sunilkumar0970@nic.inRoom No. 48E, North Block, New Delhi
31External Affairs
011-23384529
jscpv@mea.gov.inCPV Division, Patiala House Annexe, Tilak Marg, New Delhi
32Fertilizers
011-23389839
anil.phulwari@nic.inShastri Bhawan, New Delhi
33Financial Services (Banking Division)
011-23346785
sobo3-dfs@nic.in3rd Floor, Jeevan Deep Building Building, Sansad Marg New Delhi
34Financial Services (Insurance Division)
011-23346785
sobo3-dfs@nic.in3rd Floor, Jeevan Deep Building Building, Sansad Marg New Delhi
35Financial Services (Pension Reforms)
011-23748772
surjith.k@nic.in1st Floor, Jeevandeep Building New Delhi
36Fisheries
011-23710006
p.pulamte@nic.in1st floor Chanderlok Building, Janpath New Delhi
37Food and Public Distribution
011-23070371
nandita.mishra@nic.inRoom No. 194 Krishi Bhavan New Delhi
38Food Processing Industries
011-26492176
minhaj@ias.nic.inPanchsheel Bhawan, August Kranti Marg, New Delhi
39Health & Family Welfare
011-23062292
rajeshkumar.verma@nic.inRoom No. 402, D Wing, Nirman Bhawan New Delhi
40Health Research
011-23736085
sreram-law@nic.inRoom No. 218, Indian Red Cross Society Building, 1, Red Cross Road, New Delhi
41Heavy Industry
011-23061563
laltlana.chhangte@nic.inUdyog Bhavan Room No.382 New Delhi
42Higher Education
011-23384721
ml.soni@nic.inRoom No. 6,West Block 1,wing 6, R K Puram, 2nd Floor, D/o Higher Education, Ministry of Education, New Delhi
43Home Affairs
011-23438061
dircoord-mha@nic.in5th Floor, Media Wing, NDCC – II Building New Delhi
44Housing and Urban Affairs
011-23062387
sneh.lata71@nic.inM/o HUA, Room No. 211, C Wing, Nirman Bhavan, Maulana Azad Road, New Delhi
45Information and Broadcasting
011-23385587
meenu.batra66@nic.inRoom No. 709, A Wing Shastri Bhawan, New Delhi
46Investment & Public Asset Management
011-24368523
pksaha.nppa@nic.inRoom No. 226, 2nd Floor Block No.14 CGO Complex, Lodhi Road New Delhi
47Justice
011-23072139
radha.katyal@gov.inJaisalmer House, Mansingh Road, New Delhi
48Labour and Employment
011-23719054
sajith.edu@nic.inRoom No. 505, Fifth Floor, Shram Shakti Bhavan, Rafi Marg, New Delhi.
49Land Resources
011-23063160
vijay.kaushik@nic.inRoom 002, G Wings , NBO Building Nirman Bhavan New Delhi
50Legal Affairs
011-23386260
deuhgige@nic.in4th Floor, A-Wing, Shastri Bhawan, Dr. Rajendra Prasad Rd. New Delhi
51Legislative Department
011-23389014
admin1ld@nic.inShastri Bhavan New Delhi
52Micro Small and Medium Enterprises
011-23061546
anil.kumar75@nic.in6th Floor, Nirman Bhawan, New Delhi
53Military Affairs
011-23013416
dircoord.ec-dma@gov.inRoom No 143 Sena Bhawan New Delhi
54Mines
011-23384743
pgpi-mom@nic.inShastri Bhawan, New Delhi
55Minority Affairs
011-24364277
dsrti-mma@gov.inPt. Deendayal Antyodaya Bhawan, 11th Floor,CGO Complex, Lodhi Road, New Delhi
56New and Renewable Energy
011-20849070
rampal.singh67@gov.inRoom No. 304, Atal Akshaya Urja Bhavan, Opp. CGO Complex, Lodi Road, N Delhi
57NITI Aayog
011-23042475
vinod.kumar@nic.inRoom No. 404, NITI Aayog, Sansad Marg, New Delhi
58O/o the Comptroller & Auditor General of India
011-23509303
acn@cag.gov.in9, Deen Dayal Upadhayaya Marg, New Delhi
59Official Language
011-23438130
jsol@nic.inNDCC-II Bhawan, Jai Singh Road New Delhi
60Panchayati Raj
011-23325309
rajesh.sharma1967@gov.inMinistry of Panchayati Raj, Tower II, 9th Floor, Jeevan Bharti Building, New Delhi
61Parliamentary Affairs
011-23083876
ss.patra@nic.inS-59, Parliament House, New Delhi
62Pensions and Pensioners Welfare
011-23350020
pramod.kumar79@gov.in8th Floor, B-Wing, Janpath Bhawan, Janpath, Delhi
63Personnel and Training
011-23093064
vk.bhalla@nic.inBasement , DOPT, North Block, New Delhi
64Petroleum and Natural Gas
011-23383678
noas.kindo68@gov.inRoom No. 311-A,Shastri Bhavan New Delhi
65Pharmaceutical
011-23327718
vijayk.srivastava25@nic.inJanpath Bhawan
66Posts
011-23096087
ddgpgq@indiapost.gov.inRoom No. 236H1, Dak Bhavan, Parliament Street New Delhi
67Power
011-230633454
singh.amarjit@gov.in2nd Floor, F Wing, Nirman Bhawan, Maulana Azad Rd, Rajpath Area, New Delhi
68Promotion of Industry and Internal Trade
011-23063164
amkumar@nic.inRoom No. 440-A, Department for Promotion of Industry and Internal Trade, Udyog Bhavan New Delhi
69Public Enterprises
011-24362770
munirammeena@ord.gov.inRoom No. 422, Block No. 14, Public Enterprises Bhawan, CGO Complex, Lodhi Road, New Delhi
70Railways, ( Railway Board)
011-23386203
edpg@rb.railnet.gov.inRoom No. 509 Rail Bhavan Raisina Road New Delhi
71Revenue
011-23092232
dir-coord-dor@gov.inRoom No. 66 North Block, New Delhi
72Road Transport and Highways
011-23753991
k.chaturvedi@gov.inRoom No. 323,Transport Bhawan, Sansad Marg New Delhi
73Rural Development
011-24360565
umeshkr.ram@gov.inInadia Habitat Centre, Room No.12, Core 5A, 2nd Floor, New Delhi
74School Education and Literacy
011-23073542
sankha.roy@nic.inRoom No. 101-D Wing, Department of School Education and Literacy, Ministry of Human Resource Develo pment, Shastri Bhawan New Delhi
75Science and Technology
011-26590462
kr.devarajan@nic.inDepartment of Science and Technology, Technology Bhavan, New Mehrauli Road, New Delhi
76Scientific & Industrial Research
011-26590260
bp.kirtania@nic.inTechnology Bhawan, New Mehrauli Road, New Delhi
77Shipping
011-23313948
mrityunjay.jha@nic.inRoom No. 545, Parivahan Bhavan, 1, Sansad Marg New Delhi
78Skill Development and Entrepreneurship
011-23465915
manishks.rth@nic.in2nd Floor, Kaushal Bhawan, New Moti Bagh, New Delhi
79Social Justice and Empowerment
011-24369840
devenderk.mowr@nic.inPt. Deendayal Antyodaya Bhawan, CGO Complex, New Delhi.
80Space
080-22172402
pgdos@isro.gov.inAntariksh Bhavan, New B.E.L. Road, Bengaluru
81Sports
011-24362942
sp6-section-moyas@gov.inHall No.101, JLN Stadium, Lodhi Road, New Delhi
82Staff Selection Commission
011-24364795
vsingh.71@gov.inStaff Selection Commission, Block No. 12, CGO Complex, Lodhi Road, New Delhi-110003
83Statistics and Programme Implementation
011-23455523
sarora@nic.inMinistry of Statistics and Programme Implementaion , Room No. 523, Khurshid Lal Bhawan, Janpath, New Delhi
84Steel
011-23063355
gurpreet.gadhok@nic.inRoom No. 63, Udyog Bhavan, New Delhi
85Telecommunications
011-23222412
dirpg.hq-dot@gov.inRoom No. 605, 6th Floor Mahanagar Doorsanchar Bhawan Near Zakir Hussain College Old Minto Road New Delhi
86Textiles
011-23061142
rajeevkumar.dad@gov.inUdyog Bhavan, New Delhi
87Tourism
011-23719608
vibhava.t@nic.inTransport Bhawan, 1, Sansad Marg, New Delhi, Delhi
88Tribal Affairs
011-23343303
ashok.kgupta@nic.inMinistry of Tribal Affairs, Jeewan Tara Building
89Unique Identification Authority of India
011-23478453
dir.crm-hq@uidai.net.inUnique Identification Authority of India, HQ 6th Floor, Bangla Sahib Road Behind Kali Mandir, New De lhi
90Water Resources, River Development & Ganga Rejuvenuation,
011-23074005
dircoord-mowr@nic.inRoom No 1 B Wing Ground Floor Shastri Bhawan New Delhi
91Women and Child Development
011-23380547
aujender.singh@nic.inRoom No. 641-A, 6th Floor, A Wing, Shastri Bhawan, New Delhi
92Youth Affairs
011-23387034
rakesh.kumar72@nic.inRoom No. 102, C- Wing, Shastri Bhavan, New Delhi

Nodal Appeal Authority Contact Details

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Sr. No.DepartmentDesignationContactEmailAddress
1Central Board of Direct Taxes (Income Tax) Director General of Income Tax Administration and TPS
011-23412480
delhi.pdgit.admin.tps@incometax.gov.inCentral Board of Direct Taxes Room no 523, Mayur Bhawan, Connaught Circus, New Delh
2Central Board of Indirect Taxes and Customs Principal Additional Director General
011-23379331
lalan.1965@gov.inDirectorate General of Taxpayer Services, 1st Floor, Central Revenue Building, I.P. Estate, New Delhi
3Department for Promotion of Industry and Internal Trade Joint Secretary
011-23061642
sanjiv.01@nic.inRoom No. 258, Udyog Bhavan New Delhi
4Department of Administrative Reforms and Public Grievances Joint Secretary
011-23360208
jaya.dubey@nic.inDepartment of Administrative Reforms and Public Grievances Room No. 507, Sardar Patel Bhawal, New Delhi
5Department of Agriculture and Farmers Welfare Joint Secretary
011-23381305
s.rukmani@nic.inDepartment of Agriculture Co-operation and Farmers Welfare Room No. 189, 1st Floor, Krishi Bhavan, New Delhi
6Department of Agriculture Research and Education ADG ICT ICAR
011-23046683
adg.ict@icar.gov.inRoom No.-03B Krishi Bhawan
7Department of Animal Husbandry, DairyingPachouri Joint Secretary
011-23388534
suparna.edu@nic.inRoom No.398, 3rd Floor, Krishi Bhawan,New Delhi
8Department of Atomic Energy Joint Secretary Admin. and Accounts DAE
022-22022492
jsaa@dae.gov.inDepartment of Atomic Energy, Anushakti Bhavan, C.S.M. Marg, Mumbai
9Department of Bio Technology Joint Secretary
011-24362982
jsadmin.dbt@nic.inDepartment of Biotechnology, 7th Floor, Room No. 711, Block 2, CGO Complex, Lodhi Road, New Delhi
10Department of Chemicals and Petrochemicals Economic Advisor
011-23386752
divya.parmar@gov.inRoom No. 217, A wing, Shastri Bhawan.
11Department of Commerce Economic Adviser
011-23039556
priyanair.10@gov.inRoom No. 328, Vanijya Bhawan, New Delhi
12Department of Consumer Affairs Jt. Secretary
011-23384840
sk.verma1974@gov.inDepartment of Consumer Affairs, Krishi Bhawan, New Delhi
13Department of Defence Finance Sr. Joint CGDA
011-20893010
grievancecgda.dad@gov.inUlan Batar Road, Palam, Delhi Cantt
14Department of Defence Production Joint Secretary Pers and Coord
011-23011553
Jscoord-ddp@mod.gov.inDepartment of Defence Production, Room No.135-A, South Block, New Delhi
15Department of Defence Research and Development Outstanding Scientist and DG-HR
011-23016132
dghr.hqr@gov.inRoom No. 202, DRDO Bhawan, Rajaji Marg, New Delhi
16Department of Economic Affairs ACC Division Advisor Admin
011-23095033
aparna.bhatia@nic.inRoom No. 34-B, North Block New Delhi
17Department of Empowerment of Persons with Disabilities DDG
011-24364394
ddg-depwd@gov.inDepartment of Empowerment of Persons with Disabilities 5th Floor, Pt Deen Dayal Antyodaya Bhawan CGO Complex, New Delhi
18Department of Ex Servicemen Welfare Joint Secretary (ESW)
011-23011804
jsesw@nic.inDepartment of Ex Servicemen Welfare, 99-A South Block, DHQ PO New Delhi
19Department of Expenditure Joint Secretary E.Coord
011-23093290
singh.pk@nic.inD/o Expenditure Room No.74-B, North Block, New Delhi
20Department of Fertilizers Director Coordination
011-23389839
anil.phulwari@nic.inShastri Bhawan, New Delhi
21Department of Financial Services (Banking Division) Joint Secretary
011-23346785
sobo3-dfs@nic.inDepartment of Financial Services, Jeevan Deep Builiding, New Delhi
22Department of Financial Services (Insurance Division) Joint Secretary
011-23346785
sobo3-dfs@nic.inDepartment of Financial Services, Jeevan Deep Builiding, New Delhi
23Department of Financial Services (Pension Reforms) Joint Secretary-PR
011-23344052
jsvig-dfs@nic.inDepartment of Financial Services – Pension Reforms, Room No. 44, 3rd Floor, Jeevan Deep Building, Sansad Marg, New Delhi
24Department of Fisheries Joint Secretary
011-23383781
sagar.mehra@nic.inRoom No. 482 Krishi Bhawan New Delhi
25Department of Food and Public Distribution Sr. Economic Advisor
011-23070371
nandita.mishra@nic.inDepartment of Food and Public Distribution Room No.194, Krishi Bhawan, New Delhi
26Department of Health & Family Welfare Joint Secretary
011-23063276
Robert.elangbam@gov.inDepartment of Health and Family Welfare, Nirman Bhawan, New Delhi
27Department of Health Research Director
011-23736218
vijay.kumar68@nic.inDepartment of Health Research, Room No. 225, Indian Red Cross Society Building, 1, Red Cross Road, NEW DELHI
28Department of Heavy Industry Sr. Economic Adviser
011-23062714
ea.dhi@nic.inDepartment of Heavy Industries Room No. 123-B, Udyog Bhawan New Delhi
29Department of Higher Education Economic Adviser
011-23381484
Mrutyunjay.b@nic.inM/o Education, D/o Higher Education, Room No.110-C,Shastri Bhawan, New Delhi
30Department of Investment & Public Asset Management Additional Secretary
011-24368037
sen.parama68@gov.inDIPAM Room No.423 , 4th Floor Block No. 14 CGO Complex, Lodhi Road New Delhi
31Department of Justice Joint Secretary
011-23385020
jsa2j-doj@gov.in26, Man Singh Road, New Delhi
32Department of Land Resources Economic Adviser
011-23062454
pka.kareem@nic.inDepartment of Land Resources, Room No. 12, Ground Floor, NBO Building, Nirman Bhawan, New Delhi
33Department of Military Affairs Joint Secretary – Estt and Coord
011-23011410
jsg@nic.inDepartment of Military Affairs, Room No.97, South Block, New Delhi
34Department of Official Language Joint Secretary
011-23438130
jsol@nic.inNDCC-II Building, 4th Floor, Jai Singh Road, New Delhi
35Department of Pension and Pensioners Welfare Joint Secretary  js-doppw@nic.inDoPPW
36Department of Personnel and Training Joint Secretary
011-23093668
som.sharma@nic.inRoom No. 278A, North Block, New Delhi
37Department of Pharmaceuticals Economic Adviser
011-21400463
gayatri.nair@nic.in5th Floor, YMCA Cultural Centre Building, 1 Jai Singh Road, New Delhi-110001
38Department of Posts DDG PG QA and I
011-23096088
ddgpgq@indiapost.gov.indak bhawan
39Department of Revenue Joint Secretary
011-23095358
jsrev@gov.inD/o Revenue, Room No. 46, North Block, New Delhi
40Department of Rural Development Economic Advisor
011-23386173
eansap-mord@nic.inMinistry of Rural Development, DoRD India Habitat Centre, New Delhi
41Department of School Education and Literacy Joint Secretary Coord
011-23386232
jsad-moe@gov.inRoom No.107 A-D Wing, Shastri Bhawan, New Delhi
42Department of Science and Technology Joint Secretary
011-26516077
a.dhanlakshmi@nic.inDepartment of Science and Technology, Technology Bhavan, New Mehrauli Road, New Delhi-110016
43Department of Scientific & Industrial Research Joint Secretary
011-26590257
surinder.singh66@gov.inRoom No. 517, 5th Floor, DST/DSIR Building, Technology Bhawan, Mehrauli Road, New Delhi
44Department of Social Justice and Empowerment Deputy Secretary
011-24369837
vinesh.pachnanda@nic.inPt. Deendayal Antyodaya Bhawan, CGO Complex, New Delhi.
45Department of Space Additional Secretary Personnel
080-22172303
sandhyavs@isro.gov.inDepartment of Space Antriksh Bhawan New B.E.L.Road Bengaluru
46Department of Sports JSSports Development
011-23384152
js-develop-sports@gov.inD/o Sports Room No. 504-B, Shastri Bhawan, New Delhi
47Department of Telecommunications Sr Deputy Director General – Public Grievances
011-23221231
ddgpg-dot@nic.inDepartment of TelecommunicationsRoom No 612, Manager DoorsancharBhawan,Old Minto Road, New Delhi
48Department of Youth Affairs JS – Sports Development
011-23384152
js-develop-sports@gov.inMinistry of Youth Affairs and Sports, Room No. 504-B, Shastri Bhawan, New Delhi
49Legislative Department Additional Secretary
011-23387095
k.biswal@nic.inLegislative Department Ministry of Law and Justice, Legislative Department, Room No.423, A Wing, Shastri Bhavan, New Delhi
50Ministry of Ayush Adviser Unani
011-24651966
mukhtar.qasmi@gov.inMinistry of Ayush, Ayush Bhawan, B Block, GPO Complex, INA, New Delhi
51Ministry of Civil Aviation Joint Secretary
011-24616303
jsdg-moca@gov.inM/o Civil Aviation, Room No.272, 2nd Floor, B-Block,Rajiv Gandhi Bhawan, Safdarjung Airport,New Delhi
52Ministry of Cooperation Additional Secretary
011-20849005
bansalpk@ias.nic.inDelhi
53Ministry of Corporate Affairs Director Inspection and Investigation
011-23389602
manoj.sahu@gov.inMinistry of Corporate Affairs, Shastri Bhawan , New Delhi at -DGCoA Kota House , New Delhi
54Ministry of Culture Joint Secretary
011-23075342
gurmeet.chawla@gov.inASI HQ
55Ministry of Development of North Eastern Region Joint Secretary
011-23022386
anu.chagti@nic.inM/o Development of North East Region, Vigyan Bhawan Annexe, New Delhi
56Ministry of Drinking Water and Sanitation Deputy Director General
011-24369832
vikash.dubey@nic.in6th floor, Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi
57Ministry of Earth Sciences Joint Secretary
011-24629528
js@moes.gov.inMinistry of Earth Science Room No.102, Prithvi Bhawan, Lodhi Road, New Delhi
58Ministry of Electronics & Information Technology Joint Secretary and GC
011-24361951
js.kksingh@meity.gov.in6, CGO Complex, Electronics Niketan, New Delhi
59Ministry of Environment, Forest and Climate Change Joint Secretary
011-20819232
satyajit.mishra@nic.in1st Floor, Agni Wing, Indira Paryawaran Bhawan, Jor Bagh, New Delhi
60Ministry of External Affairs Joint Secretary CPV
011-23384529
jscpv@mea.gov.inMinistry of External Affairs, CPV Division, Patiala House Annexe, TilakMarg, New Delhi
61Ministry of Food Processing Industries Addl. Secretary
011-26492476
as-mofpi@gov.inMinistry of Food Processing Industries Room No.-208, Panchsheel Bhawan, August Kranti Marg, New Delhi
62Ministry of Home Affairs Jt. Secretary Co-ord
011-23092123
jscpg-mha@nic.inRoom No. 121, North Block New Delhi
63Ministry of Housing and Urban Affairs EA
011-23062387
dinesh.kapila@nic.inRoom No. 232-C,Nirman Bhawan, New Delh
64Ministry of Information and Broadcasting Senior Economic Adviser
011-23383857
rk.jena@gov.inRoom No. 657, A Wing, Shastri Bhawan, New Delhi
65Ministry of Labour and Employment DDG
011-23714820
nagesh.kumarsingh@nic.inMinistry of Labour and Employment, Room No.312, Shram Shakti Bhawan, Rafi Marg,New Delhi
66Ministry of Micro Small and Medium Enterprises Joint Secretary
011-23062081
js-msme@gov.inMinistry of Micro Small and Medium Enterprises Room No. 49, Ground Floor Udyog Bhawan New Delhi
67Ministry of Mines Deputy Secretary
011-23382159
sushma.batra@gov.inRoom No – 338, A Wing III Floor Shastri Bhawan New Delhi
68Ministry of Minority Affairs Deputy Director General
011-24364270
ddg-mma@gov.inMinistry of Minority Affairs , Pt Deen Dayal Antoydaya Bhawan, CGO Complex, Lodhi Road, New Delhi
69Ministry of New and Renewable Energy DDG
011-20849138
miniprasanna.k@nic.inRoom No. 615, AAUB, Opposite CGO Complex, Lodhi Road
70Ministry of Panchayati Raj Joint Secretary
011-23725305
mopr-js@gov.in9th Floor, Jeevan Bharati Building, New Delhi
71Ministry of Parliamentary Affairs Additional Secretary
011-23034734
asmpa@gov.inR.No.87, Parliament House, New Delhi
72Ministry of Petroleum and Natural Gas Joint Secretary Admin General CA Parl RTI PG
011-23380025
rohit.mathur@nic.inShastri Bhawan,New Delhi
73Ministry of Power Joint Secretary
011-23714168
afzal_mdp@nic.inMinistry of Power, Shram Shakti Bhawan, Rafi Marg, New Delhi
74Ministry of Railways ( Railway Board) Additional Member Commercial
011-23382112
amc@rb.railnet.gov.inMinistry of Railways , Rail Bhawan New Delhi
75Ministry of Road Transport and Highways Joint Secretary
011-23753991
k.chaturvedi@gov.inRoom No.323, Transport Bhawan, SansadMarg, New Delhi
76Ministry of Skill Development and Entrepreneurship Economic Advisor
011-26773311
archana.mayaram@gov.inMinistry of Skill Development and Entrepreneurship Room No.311, Kaushal Bhawan, New Moti Bagh, New Delhi
77Ministry of Statistics and Programme Implementation Joint Secretary
011-23455325
tq.mohammad@gov.inMinistry of Statistics and Programme Implementation, Room no. 309, Khurshid Lal Bhawan, Janpath, New Delhi
78Ministry of Steel Joint Secretary
011-23061250
sanjay.roy14@nic.inMinistry of Steel Udyog Bhawan, New Delhi
79Ministry of Textiles Joint Secretary
011-23063117
js-ajaygupta@gov.inUdyog Bhawan, New Delhi
80Ministry of Tourism Deputy Director General
011-23714202
sanjay.singh1@nic.inMinistry of Tourism 7th floor, 36 Janpath, New Delhi
81Ministry of Tribal Affairs Economic Advisor
011-23340005
athira.babu@gov.inMinistry of Tribal Affair, Jeevan Tara Building, New Delhi
82Ministry of Water Resources, River Development & Ganga Rejuvenation DDG MI Stat
011-24699496
priyanka.kulshreshtha@nic.inRoom No. 01, B Wing, 2nd Floor, Lok Nayak Bhawan, New Delhi
83Ministry of Women and Child Development Additional Secretary
011-23388442
gyanesh.bharti@ias.nic.inMinistry of Woman and Child Development Shastri Bhawan New Delh
84NITI Aayog Joint Secretary
011-23096545
ks.rejimon@nic.inRoomNo. 233 NITI Aayog, Sansad Marg, New Delhi
85O/o the Comptroller & Auditor General of India Director General
011-23238592
pdstaff@cag.gov.in9, Deen Dayal Upadhayaya Marg, New Delhi
86Securities and Exchange Board of India Chief General Manager
022-26449632
krishnanandr@sebi.gov.inOIAE-IGRD, Securities and Exchange Board of India SEBI Bhavan, II BKC, Plot No. C-7, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra
87Staff Selection Commission Member
011-24362242
member2@ssc.nic.inBlock No. 12, CGO Complex, Lodhi Road, New Delhi
88Unique Identification Authority of India Director CRM Division
011-23478453
dir.crm-hq@uidai.net.inUnique Identification Authority of India, 6th Floor, UIDAI Headquarter Building, Bangla Sahib Road, Gole Market, New Delhi

Public Grievance Officers

S.No.DesignationContactDeal Grievances Related To
1Under Secretary (Public)
011-23014155
Prime Minister Office
2Joint Secretary
011-23743139
Cabinet Secretariat
3Director
011-23361856
4Secretary
011-23742546

Parent Customer Care Number Post:

Dept. of Administrative Reforms and Public Grievances Contact Number

Centralized Public Grievance Redress Contact Number

In conclusion, customer care numbers serve as a lifeline between businesses and consumers, playing a critical role in ensuring seamless communication, faster problem-solving, and higher satisfaction. In today’s customer-centric world, timely support is not just a convenience — it’s a necessity. Whether you’re facing issues related to delayed deliveries, failed transactions, service outages, login problems, or billing errors, having access to the right customer care numbers can be the difference between a frustrating experience and a quick resolution. Every major industry — be it telecom, banking, e-commerce, travel, or utilities — provides dedicated customer care numbers to offer real-time human assistance, helping you get answers, register complaints, or resolve issues without wasting valuable time. These numbers are often toll-free, active 24/7, and are designed to simplify your service experience by directly connecting you to a trained support team.

Moreover, in emergency situations or when digital channels fail to provide clarity, customer care numbers become the most reliable fallback for immediate help. With the growing complexity of services and the increasing dependency on digital platforms, keeping a list of verified and updated customer care numbers has become essential for every individual. Not only do they save you from unnecessary stress, but they also reflect a proactive approach to managing your consumer rights. Whether you are calling for personal needs or assisting a friend or family member, knowing the right customer care number can save time, reduce effort, and provide peace of mind. So, never underestimate the importance of customer care numbers — they are the backbone of effective customer service and a powerful resource every user should keep handy.

Centralized Public Grievance Redress Contact Number

📞 Frequently Asked Questions (FAQs) About Customer Care Numbers

In today’s service-driven world, having quick access to customer care numbers is essential. Whether it’s a mobile recharge issue, a bank query, or a refund request on an e-commerce order, the first thing most people look for is the customer care number of the concerned company. Below is a comprehensive FAQ guide that addresses common questions users have regarding customer care numbers — so you always know how to get help, when you need it.

❓ What are Customer Care Numbers?

Customer care numbers are official phone numbers provided by companies, organizations, and service providers that allow customers to reach out for assistance, inquiries, complaints, or feedback. These numbers often connect users to trained customer service representatives who help resolve issues in real time.

❓ Why are Customer Care Numbers Important?

Customer care numbers are crucial for:

  • Immediate support during technical glitches or service outages.

  • Filing complaints about products, services, or transactions.

  • Resolving account issues, like password resets or billing disputes.

  • Tracking orders, making service requests, or modifying subscriptions.

They eliminate the need for long email threads or delayed support tickets by providing real-time human assistance.

❓ Are Customer Care Numbers Always Toll-Free?

Not always. While many companies offer toll-free customer care numbers (usually starting with 1800 or 1860), some may have standard-rate numbers, especially in niche sectors. Always check if the number is toll-free or charged based on your telecom plan.

❓ Can I Contact Customer Care 24/7?

It depends on the company. Some businesses (especially banks, telecom providers, or OTT platforms) offer 24/7 customer care numbers, while others operate only during working hours. It’s best to verify the company’s official service hours before calling.

❓ How Do I Find Verified Customer Care Numbers?

To find authentic and updated customer care numbers:

  • Visit the official website of the company.

  • Check the company’s mobile app (under Contact Us or Help).

  • Look for support details on verified social media pages.

  • Use trusted online directories like OnlineCustomerCareInfo.com or IndiaCustomerCare.com for a compiled list of companies and their contact info.

⚠️ Avoid calling numbers from random forums or unofficial sites to protect yourself from scams.

❓ Is There an Alternative to Calling Customer Care Numbers?

Yes, many companies now offer:

  • Live chat on websites or apps.

  • Email support.

  • WhatsApp customer care.

  • Support through social media (Twitter, Facebook).
    However, customer care numbers still remain the most direct and reliable way to speak to a human agent.

❓ What Should I Keep Ready Before Calling Customer Care?

To save time and get faster support, keep these ready:

  • Your customer ID/account number.

  • Transaction/order details.

  • A brief description of your issue.

  • Any error messages or screenshots (if the company offers WhatsApp or email support too).

❓ What If My Call to Customer Care Number Isn’t Answered?

This could be due to:

  • High call volumes.

  • Calling outside working hours.

  • Technical issues at the service provider’s end.

You can try again later, or use alternate support methods like chat, email, or app-based ticket systems.

❓ Can I Complain If the Customer Care Response Is Poor?

Absolutely. If a company’s customer care number does not provide proper service:

  • Escalate the issue to higher authorities or nodal officers (many companies have this structure).

  • File a complaint on platforms like the National Consumer Helpline (NCH) in India.

  • Leave feedback on Google Reviews, consumer forums, or the company’s website.

❓ Are There Industry-Specific Customer Care Numbers?

Yes, most sectors have their own dedicated customer care numbers:

  • Telecom: Airtel, Jio, Vi, BSNL

  • Banking: SBI, HDFC, ICICI, Axis

  • E-commerce: Amazon, Flipkart, Meesho

  • Airlines: Indigo, Air India, Vistara

  • Food Delivery: Swiggy, Zomato

  • And many more…

Using the correct customer care number for the specific service ensures quicker and more accurate assistance.

❓ Is It Safe to Share Information Over Customer Care Calls?

Yes, if you’re calling an official customer care number. However:

  • Never share your OTP, debit/credit card PIN, or CVV — genuine customer service agents will never ask for these.

  • Avoid sharing sensitive data unless you are 100% sure the number is legitimate.

✅  Conclusion

Customer care numbers are your first line of support when dealing with any product or service issue. Knowing how to find, use, and verify these numbers ensures a smooth, safe, and efficient resolution process. Whether it’s to fix an urgent issue or to simply ask a question, reliable customer care numbers empower you as a consumer and make your service experience hassle-free.

Centralized Public Grievance Redress Contact Number

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Centralized Public Grievance Redress Contact Number

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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