Centralized Public Grievance Redress System Contact Number

Customer Care Number

Centralized Public Grievance Redress System Contact Number

Organization:

  • Government of India

Website:

Important Links:

Nodal Public Grievance Officer

State Government

Sr. No. State Designation Contact Email Address
1 Andhra Pradesh CGO-CMO
9154267973
 pgrs-helpdesk@ap.gov.in General Admn Dept PAGB Secretariat Velagapudi Amravati
2 Arunachal Pradesh Joint Secretary
0360-2222222
 mari.angu@gov.in Civil Secretariat Block No. 04, Floor No. 05, Room No.08, Itanagar
3 Assam State Nodal Officer
0361-2237323
 ppgdispurassam@gmail.com Joint Secretary to the Govt. of Assam, Administrative Reforms, Training, Pension and Public Grievances Department, Assam Secretariat
4 Bihar –
0612-2215409
 publicgrievances-bih@gov.in General Administration Department, Patna
5 Chattisgarh Under Secretary
0771-2510974
 pgc-gad.cg@nic.in Public Grievance Redressal Department, Mantralaya Mahanadi Bhavan Nava Raipur Atal nagar
6 Goa Under Secretary PG
0832-2419864
 us-pgc.goa@nic.in 2nd Floor, Secretariat, Porvorim Goa
7 Gujarat Principal Secretary
7923250333
 secartd@gujarat.gov.in General Administration Department Block No. 7/3, 3rd Floor, Sachivalaya, Gandhi Nagar
8 Haryana Nodal Officer CPGRAMS
0172-2740226
 supdt.cpgrams22@gmail.com Sector – 5 Panchkula
9 Himachal Pradesh Secretary Redressal of Public Grievance
0177-2620043
 rpgsecy-hp@nic.in Secretary RPG to the Govt. of HP. Shimla-2.
10 Jharkhand Joint Secretary
18003456568
 pgportal.jhr@gmail.com Personnel, Administrative Reforms and Rajhbhasha Department, Jharkhand, Ranchi
11 Karnataka Under Secretary
080-22032214
 us2dpar-js@karnataka.gov.in Room 211, 2nd Floor, 3rd Gate, M S Building, Bengaluru,
12 Kerala Under Secretary
0471-2703002
 priority.cmo@kerala.gov.in Chief Ministers Computer Cell, 4th Floor, North Block, Government Secretariat, Thiruvananthapuram, Kerala
13 Madhya Pradesh Director CM Helpline
0755-6680020
 cmhelpline@mp.gov.in 2nd Floor Capital Mall, Misrod Bhopal M.P.
14 Maharashtra Deshpande Deputy Secretary
022-22025101
 dilip.deshpande@nic.in General Administration Department ,3rd Floor, Mantralaya Mail Building, Mantralaya, Mumbai
15 Manipur Joint Secretary AR
9402882539
 aribam.shivadas@gmail.com Old Sectt., North Block, Imphal
16 Meghalaya Secretary Personnel and A.R.
0364-2500165
 cyril.diengdoh@gov.in Meghalaya Civil Sectt, Room 403, Additional Building, Shillong, Meghalaya
17 Mizoram Nodal Officer Deptt. of Personnel and Administrative Reforms Good Governance Cell
0389-2335713
 ggcmiz@gmail.com Mizoram Secretariat, Mineco, Aizawl
18 Nagaland Senior Research Officer and State Nodal Officer – vechovo.tetseo@nic.in Nagaland Civil Secretariat, Kohima
19 NCT of Delhi Section Officer PGC
011-23379900
 upender.k66@delhi.gov.in Public Grievances CommissionM Block Vikas Bhawan I P EstateNew Delhi
20 Odisha Deputy Secretary to Government
0674-2395760
 gapgpublicgrievance@gmail.com General Administration and Public Grievance Deptt., Odisha Sectt., Bhubaneswar
21 Punjab Additional Chief Secretary
0172-2740611
 grievanceredressal2@gmail.com Removal Of Grievances Punjab Civil Sectt-1
22 Rajasthan Deputy Secretary
0141-2922825
 ds.rpg@rajasthan.gov.in Room No. 8129, 1st floor, North Western Building, Secretariat Jaipur
23 Sikkim Joint Secretary
0359-22000000
 gos.dopart@gmail.com Department of Personnel, Tashiling, Secretariat
24 Tamil Nadu Special Officer
044-25671012
 cmcell@tn.gov.in Chief Ministers Special Cell, Fort St. George, Secretariat Chennai
25 Telangana Joint Secretary to GAD
040-23452888
 dysecy-pgr-gad@telangana.gov.in Dr. B.R. Ambedkar Telangana Secretariat
26 Tripura Addl. Secretary to the Govt. of Tripura
0381-2416040
 gaar.agt-tr@nic.in GAAR Department, Secretariat, New Capital Complex, Kunjaban, Agartala.
27 Union Territory of Andaman & Nicobar Special Secretary of Public Grievance
0319-2250587
 sspg.govan@gmail.com Public Grievance Cell A and N Administration, Secretariat, Sri Vijaya Puram
28 Union Territory of Chandigarh Additional Secretary Home
0172-2994524
 ashome-chd@chd.gov.in Union Territory Secretariat, Deluxe Building, Sector-9 Chandigarh
29 Union Territory of Dadra & Nagar Haveli Director-cum-Joint Secretary
0260-2230460
 dshome-dd@ddd.gov.in Department of Home Affairs Secretariat Silvassa
30 Union Territory of Daman & Diu Secretary Public Grievance
0260-2231707
 dshome-dd@nic.in Department of Public Grievance Secretariat Fort Area, Moti Daman, Daman
31 Union Territory of Jammu and Kashmir Administrative
0194-2502596
 jk-grievance@jk.gov.in Room No. 318-19 Govt of JK, Civil Sectt., Srinagar
32 Union Territory of Ladakh Nodal Officer for CPGRMS
01982-257561
 gad.utladakh@ladakh.gov.in UT Secretariat Ladakh
33 Union Territory of Lakshadweep Director
04896-263068
 lk-coll@nic.in Department of Planning, Statistics and Taxation Secretariat, UT of Lakshadweep, Kavaratti, Island
34 Union Territory of Puducherry Under Secretary ARW
0413-2233214
 usar@py.gov.in AR Wing,B Block, 2nd Floor, Chief Sectt., Goubert Avenue, Beach Road,Puducherry
35 Uttar Pradesh Joint Secretary
0522-2226350
 arvind.12574@gov.in Chief Minister Secretariat , Room No. 321, U.P. Secretariat, Lucknow
36 Uttarakhand Nodal Officer
0135-2609521
 cm-helpline@uk.gov.in ITDA, Dehradun
37 West Bengal Special Secreta
033-22143655
 jointsecretarypar@gmail.com Nabanna (7th Floor), 325, Sarat Chatterjee Road, Shibpur, Howrah – 711102

Central Government

Sr. No. Department Contact Email Address
1 Administrative Reforms and Public Grievances – PG Division
011-23743030
 partha.bhaskar@gov.in 5th Floor Sardar Patel Bhawan Sansad Marg, New Delhi
2 Agriculture and Farmers Welfare
011-23382454
 vinay.awasthi@nic.in Room No. 350 Krishi Bhavan New Delhi
3 Agriculture Research and Education
011-23046678
 narendra.kumar74@nic.in R No. 207, Krishi Bhawan, New Delhi
4 Animal Husbandry, Dairying
011-23385797
 r.rathore@gov.in Room No. 297, 2nd Floor, Krishi Bhavan, New Delhi
5 Atomic Energy
022-22862742
 dirvig@dae.gov.in D/o Atomic Energy, Anushakti Bhavan, 3rd Floor, C S M Marg, Mumbai
6 Ayush
011-245651967
 ayush-cdn@gov.in Ayush Bhawan, GPO Complex ,B Block, INA, New Delhi
7 Bio Technology
011-24369384
 divya.c@nic.in Room No. 507, Block No. 3, 5th Floor, CGO Complex, Lodi Road, New Delhi
8 Central Board of Direct Taxes (Income Tax)
011-23416133
 delhi.dittps2@incometax.gov.in 4th Floor, Mayur Bhawan, Connaught Circus, New Delhi
9 Central Board of Excise and Customs
011-23370576
 verma.dc@gov.in Directorate General of Taxpayer Services, Room no 168, Ist Floor, Central Revenue Building, I.P. Es tate, New Delhi
10 Chemicals and Petrochemicals
011-23386083
 chitvan.dhillon@gov.in Room No. 223 A , Shastri Bhavan, New Delhi
11 Civil Aviation
011-24641912
 ambujsharma.38@nic.in Room. No.50, Ground Floor, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi
12 Coal
011-24635949
 manikc.pandit@nic.in Ministry of Coal, Room No. 06, 9th Floor Lok Nayak Bhawan, New Delhi
13 Commerce
011-23061508
 jspg-doc@gov.in Room No. 221, Udyog Bhawan, New Delhi
14 Consumer Affairs
011-23381767
 swwarupa.saraan@nic.in Room No.464 – C Krishi Bhavan New Delhi
15 Cooperation
011-20849152
 dscd.div-coop@gov.in Atal Akshay Urja Bhawan, CGO Complex, Lodhi Road, New Delhi
16 Corporate Affairs
011-23385285
 mohd.shakeel@mca.gov.in Kota House, New Delhi
17 Culture
011-23380136
 arun.dbt@nic.in 3rd Floor C Wing, Ministry of Culture, Shastri Bhavan, New Delhi
18 Defence
011-23017828
 usdpg-mod@gov.in Room No. 198A, South Block New Delhi
19 Defence Finance
011-23010159
 vedveerarya.dad@hub.nic.in Room No 539, O/o the AS and Addl. FA R and D, DRDO Bhawan, New Delhi-110011
20 Defence Production
011-23792959
 dir-coord@ddpmod.gov.in Room No. 11-A, South Block, New Delhi
21 Defence Research and Development
011-23007218
 dte-pers.hqr@gov.in DRDO HQrs, Min of Defence, Room No. 217, DRDO Bhawan, Rajaji Marg, New Delhi
22 Development of North Eastern Region
011-23022358
 dharmvir.jha@gov.in Room No. 275 Vigyan Bhavan Annexe, New Delhi
23 Drinking Water and Sanitation
011-24368562
 kapilchaudhury@ord.gov.in 6th Floor, Pt. Deendayal Antyodhya Bhawan, CGO Complex,
24 Earth Sciences
011-24669529
 vinod.kumar27@gov.in Room No. 312 3rd Floor, Prithvi Bhawan Opp. India Habitat Centre, Lodi Road, New Delhi
25 Economic Affairs
011-23092254
 aparna.bhatia@nic.in Room No. 34-B, North Block, New Delhi
26 Electronics & Information Technology
011-24361951
 js.kksingh@meity.gov.in 6, CGO Complex, Electronics Niketan, New Delhi
27 Empowerment of Persons with Disabilities
011-24365053
 cpgramsdepwd@gmail.com 5th Floor, Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi
28 Environment, Forest and Climate Change
011-20819331
 vikramsingh.rth@nic.in 1st Floor, Jal Wingh, Indira Paryavaran Bhavan, Jor Bagh New Delhi
29 Ex Servicemen Welfare
011-23010244
 ds-pg@desw.gov.in Room No. 116, B Wing, Sena Bhavan, New Delhi
30 Expenditure
011-23095705
 sunilkumar0970@nic.in Room No. 48E, North Block, New Delhi
31 External Affairs
011-23384529
 jscpv@mea.gov.in CPV Division, Patiala House Annexe, Tilak Marg, New Delhi
32 Fertilizers
011-23389839
 anil.phulwari@nic.in Shastri Bhawan, New Delhi
33 Financial Services (Banking Division)
011-23346785
 sobo3-dfs@nic.in 3rd Floor, Jeevan Deep Building Building, Sansad Marg New Delhi
34 Financial Services (Insurance Division)
011-23346785
 sobo3-dfs@nic.in 3rd Floor, Jeevan Deep Building Building, Sansad Marg New Delhi
35 Financial Services (Pension Reforms)
011-23748772
 surjith.k@nic.in 1st Floor, Jeevandeep Building New Delhi
36 Fisheries
011-23710006
 p.pulamte@nic.in 1st floor Chanderlok Building, Janpath New Delhi
37 Food and Public Distribution
011-23070371
 nandita.mishra@nic.in Room No. 194 Krishi Bhavan New Delhi
38 Food Processing Industries
011-26492176
 minhaj@ias.nic.in Panchsheel Bhawan, August Kranti Marg, New Delhi
39 Health & Family Welfare
011-23062292
 rajeshkumar.verma@nic.in Room No. 402, D Wing, Nirman Bhawan New Delhi
40 Health Research
011-23736085
 sreram-law@nic.in Room No. 218, Indian Red Cross Society Building, 1, Red Cross Road, New Delhi
41 Heavy Industry
011-23061563
 laltlana.chhangte@nic.in Udyog Bhavan Room No.382 New Delhi
42 Higher Education
011-23384721
 ml.soni@nic.in Room No. 6,West Block 1,wing 6, R K Puram, 2nd Floor, D/o Higher Education, Ministry of Education, New Delhi
43 Home Affairs
011-23438061
 dircoord-mha@nic.in 5th Floor, Media Wing, NDCC – II Building New Delhi
44 Housing and Urban Affairs
011-23062387
 sneh.lata71@nic.in M/o HUA, Room No. 211, C Wing, Nirman Bhavan, Maulana Azad Road, New Delhi
45 Information and Broadcasting
011-23385587
 meenu.batra66@nic.in Room No. 709, A Wing Shastri Bhawan, New Delhi
46 Investment & Public Asset Management
011-24368523
 pksaha.nppa@nic.in Room No. 226, 2nd Floor Block No.14 CGO Complex, Lodhi Road New Delhi
47 Justice
011-23072139
 radha.katyal@gov.in Jaisalmer House, Mansingh Road, New Delhi
48 Labour and Employment
011-23719054
 sajith.edu@nic.in Room No. 505, Fifth Floor, Shram Shakti Bhavan, Rafi Marg, New Delhi.
49 Land Resources
011-23063160
 vijay.kaushik@nic.in Room 002, G Wings , NBO Building Nirman Bhavan New Delhi
50 Legal Affairs
011-23386260
 deuhgige@nic.in 4th Floor, A-Wing, Shastri Bhawan, Dr. Rajendra Prasad Rd. New Delhi
51 Legislative Department
011-23389014
 admin1ld@nic.in Shastri Bhavan New Delhi
52 Micro Small and Medium Enterprises
011-23061546
 anil.kumar75@nic.in 6th Floor, Nirman Bhawan, New Delhi
53 Military Affairs
011-23013416
 dircoord.ec-dma@gov.in Room No 143 Sena Bhawan New Delhi
54 Mines
011-23384743
 pgpi-mom@nic.in Shastri Bhawan, New Delhi
55 Minority Affairs
011-24364277
 dsrti-mma@gov.in Pt. Deendayal Antyodaya Bhawan, 11th Floor,CGO Complex, Lodhi Road, New Delhi
56 New and Renewable Energy
011-20849070
 rampal.singh67@gov.in Room No. 304, Atal Akshaya Urja Bhavan, Opp. CGO Complex, Lodi Road, N Delhi
57 NITI Aayog
011-23042475
 vinod.kumar@nic.in Room No. 404, NITI Aayog, Sansad Marg, New Delhi
58 O/o the Comptroller & Auditor General of India
011-23509303
 acn@cag.gov.in 9, Deen Dayal Upadhayaya Marg, New Delhi
59 Official Language
011-23438130
 jsol@nic.in NDCC-II Bhawan, Jai Singh Road New Delhi
60 Panchayati Raj
011-23325309
 rajesh.sharma1967@gov.in Ministry of Panchayati Raj, Tower II, 9th Floor, Jeevan Bharti Building, New Delhi
61 Parliamentary Affairs
011-23083876
 ss.patra@nic.in S-59, Parliament House, New Delhi
62 Pensions and Pensioners Welfare
011-23350020
 pramod.kumar79@gov.in 8th Floor, B-Wing, Janpath Bhawan, Janpath, Delhi
63 Personnel and Training
011-23093064
 vk.bhalla@nic.in Basement , DOPT, North Block, New Delhi
64 Petroleum and Natural Gas
011-23383678
 noas.kindo68@gov.in Room No. 311-A,Shastri Bhavan New Delhi
65 Pharmaceutical
011-23327718
 vijayk.srivastava25@nic.in Janpath Bhawan
66 Posts
011-23096087
 ddgpgq@indiapost.gov.in Room No. 236H1, Dak Bhavan, Parliament Street New Delhi
67 Power
011-230633454
 singh.amarjit@gov.in 2nd Floor, F Wing, Nirman Bhawan, Maulana Azad Rd, Rajpath Area, New Delhi
68 Promotion of Industry and Internal Trade
011-23063164
 amkumar@nic.in Room No. 440-A, Department for Promotion of Industry and Internal Trade, Udyog Bhavan New Delhi
69 Public Enterprises
011-24362770
 munirammeena@ord.gov.in Room No. 422, Block No. 14, Public Enterprises Bhawan, CGO Complex, Lodhi Road, New Delhi
70 Railways, ( Railway Board)
011-23386203
 edpg@rb.railnet.gov.in Room No. 509 Rail Bhavan Raisina Road New Delhi
71 Revenue
011-23092232
 dir-coord-dor@gov.in Room No. 66 North Block, New Delhi
72 Road Transport and Highways
011-23753991
 k.chaturvedi@gov.in Room No. 323,Transport Bhawan, Sansad Marg New Delhi
73 Rural Development
011-24360565
 umeshkr.ram@gov.in Inadia Habitat Centre, Room No.12, Core 5A, 2nd Floor, New Delhi
74 School Education and Literacy
011-23073542
 sankha.roy@nic.in Room No. 101-D Wing, Department of School Education and Literacy, Ministry of Human Resource Develo pment, Shastri Bhawan New Delhi
75 Science and Technology
011-26590462
 kr.devarajan@nic.in Department of Science and Technology, Technology Bhavan, New Mehrauli Road, New Delhi
76 Scientific & Industrial Research
011-26590260
 bp.kirtania@nic.in Technology Bhawan, New Mehrauli Road, New Delhi
77 Shipping
011-23313948
 mrityunjay.jha@nic.in Room No. 545, Parivahan Bhavan, 1, Sansad Marg New Delhi
78 Skill Development and Entrepreneurship
011-23465915
 manishks.rth@nic.in 2nd Floor, Kaushal Bhawan, New Moti Bagh, New Delhi
79 Social Justice and Empowerment
011-24369840
 devenderk.mowr@nic.in Pt. Deendayal Antyodaya Bhawan, CGO Complex, New Delhi.
80 Space
080-22172402
 pgdos@isro.gov.in Antariksh Bhavan, New B.E.L. Road, Bengaluru
81 Sports
011-24362942
 sp6-section-moyas@gov.in Hall No.101, JLN Stadium, Lodhi Road, New Delhi
82 Staff Selection Commission
011-24364795
 vsingh.71@gov.in Staff Selection Commission, Block No. 12, CGO Complex, Lodhi Road, New Delhi-110003
83 Statistics and Programme Implementation
011-23455523
 sarora@nic.in Ministry of Statistics and Programme Implementaion , Room No. 523, Khurshid Lal Bhawan, Janpath, New Delhi
84 Steel
011-23063355
 gurpreet.gadhok@nic.in Room No. 63, Udyog Bhavan, New Delhi
85 Telecommunications
011-23222412
 dirpg.hq-dot@gov.in Room No. 605, 6th Floor Mahanagar Doorsanchar Bhawan Near Zakir Hussain College Old Minto Road New Delhi
86 Textiles
011-23061142
 rajeevkumar.dad@gov.in Udyog Bhavan, New Delhi
87 Tourism
011-23719608
 vibhava.t@nic.in Transport Bhawan, 1, Sansad Marg, New Delhi, Delhi
88 Tribal Affairs
011-23343303
 ashok.kgupta@nic.in Ministry of Tribal Affairs, Jeewan Tara Building
89 Unique Identification Authority of India
011-23478453
 dir.crm-hq@uidai.net.in Unique Identification Authority of India, HQ 6th Floor, Bangla Sahib Road Behind Kali Mandir, New De lhi
90 Water Resources, River Development & Ganga Rejuvenuation,
011-23074005
 dircoord-mowr@nic.in Room No 1 B Wing Ground Floor Shastri Bhawan New Delhi
91 Women and Child Development
011-23380547
 aujender.singh@nic.in Room No. 641-A, 6th Floor, A Wing, Shastri Bhawan, New Delhi
92 Youth Affairs
011-23387034
 rakesh.kumar72@nic.in Room No. 102, C- Wing, Shastri Bhavan, New Delhi

Nodal Appeal Authority Contact Details

Sr. No. Department Designation Contact Email Address
1 Central Board of Direct Taxes (Income Tax) Director General of Income Tax Administration and TPS
011-23412480
 delhi.pdgit.admin.tps@incometax.gov.in Central Board of Direct Taxes Room no 523, Mayur Bhawan, Connaught Circus, New Delh
2 Central Board of Indirect Taxes and Customs Principal Additional Director General
011-23379331
 lalan.1965@gov.in Directorate General of Taxpayer Services, 1st Floor, Central Revenue Building, I.P. Estate, New Delhi
3 Department for Promotion of Industry and Internal Trade Joint Secretary
011-23061642
 sanjiv.01@nic.in Room No. 258, Udyog Bhavan New Delhi
4 Department of Administrative Reforms and Public Grievances Joint Secretary
011-23360208
 jaya.dubey@nic.in Department of Administrative Reforms and Public Grievances Room No. 507, Sardar Patel Bhawal, New Delhi
5 Department of Agriculture and Farmers Welfare Joint Secretary
011-23381305
 s.rukmani@nic.in Department of Agriculture Co-operation and Farmers Welfare Room No. 189, 1st Floor, Krishi Bhavan, New Delhi
6 Department of Agriculture Research and Education ADG ICT ICAR
011-23046683
 adg.ict@icar.gov.in Room No.-03B Krishi Bhawan
7 Department of Animal Husbandry, Dairying Pachouri Joint Secretary
011-23388534
 suparna.edu@nic.in Room No.398, 3rd Floor, Krishi Bhawan,New Delhi
8 Department of Atomic Energy Joint Secretary Admin. and Accounts DAE
022-22022492
 jsaa@dae.gov.in Department of Atomic Energy, Anushakti Bhavan, C.S.M. Marg, Mumbai
9 Department of Bio Technology Joint Secretary
011-24362982
 jsadmin.dbt@nic.in Department of Biotechnology, 7th Floor, Room No. 711, Block 2, CGO Complex, Lodhi Road, New Delhi
10 Department of Chemicals and Petrochemicals Economic Advisor
011-23386752
 divya.parmar@gov.in Room No. 217, A wing, Shastri Bhawan.
11 Department of Commerce Economic Adviser
011-23039556
 priyanair.10@gov.in Room No. 328, Vanijya Bhawan, New Delhi
12 Department of Consumer Affairs Jt. Secretary
011-23384840
 sk.verma1974@gov.in Department of Consumer Affairs, Krishi Bhawan, New Delhi
13 Department of Defence Finance Sr. Joint CGDA
011-20893010
 grievancecgda.dad@gov.in Ulan Batar Road, Palam, Delhi Cantt
14 Department of Defence Production Joint Secretary Pers and Coord
011-23011553
 Jscoord-ddp@mod.gov.in Department of Defence Production, Room No.135-A, South Block, New Delhi
15 Department of Defence Research and Development Outstanding Scientist and DG-HR
011-23016132
 dghr.hqr@gov.in Room No. 202, DRDO Bhawan, Rajaji Marg, New Delhi
16 Department of Economic Affairs ACC Division Advisor Admin
011-23095033
 aparna.bhatia@nic.in Room No. 34-B, North Block New Delhi
17 Department of Empowerment of Persons with Disabilities DDG
011-24364394
 ddg-depwd@gov.in Department of Empowerment of Persons with Disabilities 5th Floor, Pt Deen Dayal Antyodaya Bhawan CGO Complex, New Delhi
18 Department of Ex Servicemen Welfare Joint Secretary (ESW)
011-23011804
 jsesw@nic.in Department of Ex Servicemen Welfare, 99-A South Block, DHQ PO New Delhi
19 Department of Expenditure Joint Secretary E.Coord
011-23093290
 singh.pk@nic.in D/o Expenditure Room No.74-B, North Block, New Delhi
20 Department of Fertilizers Director Coordination
011-23389839
 anil.phulwari@nic.in Shastri Bhawan, New Delhi
21 Department of Financial Services (Banking Division) Joint Secretary
011-23346785
 sobo3-dfs@nic.in Department of Financial Services, Jeevan Deep Builiding, New Delhi
22 Department of Financial Services (Insurance Division) Joint Secretary
011-23346785
 sobo3-dfs@nic.in Department of Financial Services, Jeevan Deep Builiding, New Delhi
23 Department of Financial Services (Pension Reforms) Joint Secretary-PR
011-23344052
 jsvig-dfs@nic.in Department of Financial Services – Pension Reforms, Room No. 44, 3rd Floor, Jeevan Deep Building, Sansad Marg, New Delhi
24 Department of Fisheries Joint Secretary
011-23383781
 sagar.mehra@nic.in Room No. 482 Krishi Bhawan New Delhi
25 Department of Food and Public Distribution Sr. Economic Advisor
011-23070371
 nandita.mishra@nic.in Department of Food and Public Distribution Room No.194, Krishi Bhawan, New Delhi
26 Department of Health & Family Welfare Joint Secretary
011-23063276
 Robert.elangbam@gov.in Department of Health and Family Welfare, Nirman Bhawan, New Delhi
27 Department of Health Research Director
011-23736218
 vijay.kumar68@nic.in Department of Health Research, Room No. 225, Indian Red Cross Society Building, 1, Red Cross Road, NEW DELHI
28 Department of Heavy Industry Sr. Economic Adviser
011-23062714
 ea.dhi@nic.in Department of Heavy Industries Room No. 123-B, Udyog Bhawan New Delhi
29 Department of Higher Education Economic Adviser
011-23381484
 Mrutyunjay.b@nic.in M/o Education, D/o Higher Education, Room No.110-C,Shastri Bhawan, New Delhi
30 Department of Investment & Public Asset Management Additional Secretary
011-24368037
 sen.parama68@gov.in DIPAM Room No.423 , 4th Floor Block No. 14 CGO Complex, Lodhi Road New Delhi
31 Department of Justice Joint Secretary
011-23385020
 jsa2j-doj@gov.in 26, Man Singh Road, New Delhi
32 Department of Land Resources Economic Adviser
011-23062454
 pka.kareem@nic.in Department of Land Resources, Room No. 12, Ground Floor, NBO Building, Nirman Bhawan, New Delhi
33 Department of Military Affairs Joint Secretary – Estt and Coord
011-23011410
 jsg@nic.in Department of Military Affairs, Room No.97, South Block, New Delhi
34 Department of Official Language Joint Secretary
011-23438130
 jsol@nic.in NDCC-II Building, 4th Floor, Jai Singh Road, New Delhi
35 Department of Pension and Pensioners Welfare Joint Secretary   js-doppw@nic.in DoPPW
36 Department of Personnel and Training Joint Secretary
011-23093668
 som.sharma@nic.in Room No. 278A, North Block, New Delhi
37 Department of Pharmaceuticals Economic Adviser
011-21400463
 gayatri.nair@nic.in 5th Floor, YMCA Cultural Centre Building, 1 Jai Singh Road, New Delhi-110001
38 Department of Posts DDG PG QA and I
011-23096088
 ddgpgq@indiapost.gov.in dak bhawan
39 Department of Revenue Joint Secretary
011-23095358
 jsrev@gov.in D/o Revenue, Room No. 46, North Block, New Delhi
40 Department of Rural Development Economic Advisor
011-23386173
 eansap-mord@nic.in Ministry of Rural Development, DoRD India Habitat Centre, New Delhi
41 Department of School Education and Literacy Joint Secretary Coord
011-23386232
 jsad-moe@gov.in Room No.107 A-D Wing, Shastri Bhawan, New Delhi
42 Department of Science and Technology Joint Secretary
011-26516077
 a.dhanlakshmi@nic.in Department of Science and Technology, Technology Bhavan, New Mehrauli Road, New Delhi-110016
43 Department of Scientific & Industrial Research Joint Secretary
011-26590257
 surinder.singh66@gov.in Room No. 517, 5th Floor, DST/DSIR Building, Technology Bhawan, Mehrauli Road, New Delhi
44 Department of Social Justice and Empowerment Deputy Secretary
011-24369837
 vinesh.pachnanda@nic.in Pt. Deendayal Antyodaya Bhawan, CGO Complex, New Delhi.
45 Department of Space Additional Secretary Personnel
080-22172303
 sandhyavs@isro.gov.in Department of Space Antriksh Bhawan New B.E.L.Road Bengaluru
46 Department of Sports JSSports Development
011-23384152
 js-develop-sports@gov.in D/o Sports Room No. 504-B, Shastri Bhawan, New Delhi
47 Department of Telecommunications Sr Deputy Director General – Public Grievances
011-23221231
 ddgpg-dot@nic.in Department of TelecommunicationsRoom No 612, Manager DoorsancharBhawan,Old Minto Road, New Delhi
48 Department of Youth Affairs JS – Sports Development
011-23384152
 js-develop-sports@gov.in Ministry of Youth Affairs and Sports, Room No. 504-B, Shastri Bhawan, New Delhi
49 Legislative Department Additional Secretary
011-23387095
 k.biswal@nic.in Legislative Department Ministry of Law and Justice, Legislative Department, Room No.423, A Wing, Shastri Bhavan, New Delhi
50 Ministry of Ayush Adviser Unani
011-24651966
 mukhtar.qasmi@gov.in Ministry of Ayush, Ayush Bhawan, B Block, GPO Complex, INA, New Delhi
51 Ministry of Civil Aviation Joint Secretary
011-24616303
 jsdg-moca@gov.in M/o Civil Aviation, Room No.272, 2nd Floor, B-Block,Rajiv Gandhi Bhawan, Safdarjung Airport,New Delhi
52 Ministry of Cooperation Additional Secretary
011-20849005
 bansalpk@ias.nic.in Delhi
53 Ministry of Corporate Affairs Director Inspection and Investigation
011-23389602
 manoj.sahu@gov.in Ministry of Corporate Affairs, Shastri Bhawan , New Delhi at -DGCoA Kota House , New Delhi
54 Ministry of Culture Joint Secretary
011-23075342
 gurmeet.chawla@gov.in ASI HQ
55 Ministry of Development of North Eastern Region Joint Secretary
011-23022386
 anu.chagti@nic.in M/o Development of North East Region, Vigyan Bhawan Annexe, New Delhi
56 Ministry of Drinking Water and Sanitation Deputy Director General
011-24369832
 vikash.dubey@nic.in 6th floor, Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi
57 Ministry of Earth Sciences Joint Secretary
011-24629528
 js@moes.gov.in Ministry of Earth Science Room No.102, Prithvi Bhawan, Lodhi Road, New Delhi
58 Ministry of Electronics & Information Technology Joint Secretary and GC
011-24361951
 js.kksingh@meity.gov.in 6, CGO Complex, Electronics Niketan, New Delhi
59 Ministry of Environment, Forest and Climate Change Joint Secretary
011-20819232
 satyajit.mishra@nic.in 1st Floor, Agni Wing, Indira Paryawaran Bhawan, Jor Bagh, New Delhi
60 Ministry of External Affairs Joint Secretary CPV
011-23384529
 jscpv@mea.gov.in Ministry of External Affairs, CPV Division, Patiala House Annexe, TilakMarg, New Delhi
61 Ministry of Food Processing Industries Addl. Secretary
011-26492476
 as-mofpi@gov.in Ministry of Food Processing Industries Room No.-208, Panchsheel Bhawan, August Kranti Marg, New Delhi
62 Ministry of Home Affairs Jt. Secretary Co-ord
011-23092123
 jscpg-mha@nic.in Room No. 121, North Block New Delhi
63 Ministry of Housing and Urban Affairs EA
011-23062387
 dinesh.kapila@nic.in Room No. 232-C,Nirman Bhawan, New Delh
64 Ministry of Information and Broadcasting Senior Economic Adviser
011-23383857
 rk.jena@gov.in Room No. 657, A Wing, Shastri Bhawan, New Delhi
65 Ministry of Labour and Employment DDG
011-23714820
 nagesh.kumarsingh@nic.in Ministry of Labour and Employment, Room No.312, Shram Shakti Bhawan, Rafi Marg,New Delhi
66 Ministry of Micro Small and Medium Enterprises Joint Secretary
011-23062081
 js-msme@gov.in Ministry of Micro Small and Medium Enterprises Room No. 49, Ground Floor Udyog Bhawan New Delhi
67 Ministry of Mines Deputy Secretary
011-23382159
 sushma.batra@gov.in Room No – 338, A Wing III Floor Shastri Bhawan New Delhi
68 Ministry of Minority Affairs Deputy Director General
011-24364270
 ddg-mma@gov.in Ministry of Minority Affairs , Pt Deen Dayal Antoydaya Bhawan, CGO Complex, Lodhi Road, New Delhi
69 Ministry of New and Renewable Energy DDG
011-20849138
 miniprasanna.k@nic.in Room No. 615, AAUB, Opposite CGO Complex, Lodhi Road
70 Ministry of Panchayati Raj Joint Secretary
011-23725305
 mopr-js@gov.in 9th Floor, Jeevan Bharati Building, New Delhi
71 Ministry of Parliamentary Affairs Additional Secretary
011-23034734
 asmpa@gov.in R.No.87, Parliament House, New Delhi
72 Ministry of Petroleum and Natural Gas Joint Secretary Admin General CA Parl RTI PG
011-23380025
 rohit.mathur@nic.in Shastri Bhawan,New Delhi
73 Ministry of Power Joint Secretary
011-23714168
 afzal_mdp@nic.in Ministry of Power, Shram Shakti Bhawan, Rafi Marg, New Delhi
74 Ministry of Railways ( Railway Board) Additional Member Commercial
011-23382112
 amc@rb.railnet.gov.in Ministry of Railways , Rail Bhawan New Delhi
75 Ministry of Road Transport and Highways Joint Secretary
011-23753991
 k.chaturvedi@gov.in Room No.323, Transport Bhawan, SansadMarg, New Delhi
76 Ministry of Skill Development and Entrepreneurship Economic Advisor
011-26773311
 archana.mayaram@gov.in Ministry of Skill Development and Entrepreneurship Room No.311, Kaushal Bhawan, New Moti Bagh, New Delhi
77 Ministry of Statistics and Programme Implementation Joint Secretary
011-23455325
 tq.mohammad@gov.in Ministry of Statistics and Programme Implementation, Room no. 309, Khurshid Lal Bhawan, Janpath, New Delhi
78 Ministry of Steel Joint Secretary
011-23061250
 sanjay.roy14@nic.in Ministry of Steel Udyog Bhawan, New Delhi
79 Ministry of Textiles Joint Secretary
011-23063117
 js-ajaygupta@gov.in Udyog Bhawan, New Delhi
80 Ministry of Tourism Deputy Director General
011-23714202
 sanjay.singh1@nic.in Ministry of Tourism 7th floor, 36 Janpath, New Delhi
81 Ministry of Tribal Affairs Economic Advisor
011-23340005
 athira.babu@gov.in Ministry of Tribal Affair, Jeevan Tara Building, New Delhi
82 Ministry of Water Resources, River Development & Ganga Rejuvenation DDG MI Stat
011-24699496
 priyanka.kulshreshtha@nic.in Room No. 01, B Wing, 2nd Floor, Lok Nayak Bhawan, New Delhi
83 Ministry of Women and Child Development Additional Secretary
011-23388442
 gyanesh.bharti@ias.nic.in Ministry of Woman and Child Development Shastri Bhawan New Delh
84 NITI Aayog Joint Secretary
011-23096545
 ks.rejimon@nic.in RoomNo. 233 NITI Aayog, Sansad Marg, New Delhi
85 O/o the Comptroller & Auditor General of India Director General
011-23238592
 pdstaff@cag.gov.in 9, Deen Dayal Upadhayaya Marg, New Delhi
86 Securities and Exchange Board of India Chief General Manager
022-26449632
 krishnanandr@sebi.gov.in OIAE-IGRD, Securities and Exchange Board of India SEBI Bhavan, II BKC, Plot No. C-7, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra
87 Staff Selection Commission Member
011-24362242
 member2@ssc.nic.in Block No. 12, CGO Complex, Lodhi Road, New Delhi
88 Unique Identification Authority of India Director CRM Division
011-23478453
 dir.crm-hq@uidai.net.in Unique Identification Authority of India, 6th Floor, UIDAI Headquarter Building, Bangla Sahib Road, Gole Market, New Delhi

Public Grievance Officers

Any Grievance sent by email will not be attended to / entertained. Please lodge your grievance at the website

Parent Customer Care Number Post:

Dept. of Administrative Reforms and Public Grievances All Contact Number

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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