Delhi Transport Department Contact Number – 011-2399 4223

Customer Care Number

Delhi Transport Department Contact Number – 011-2399 4223

Organization:

  • transport.delhi.gov.in

All India Number(s):

011-2399 4223 (For Contact Support)

Website:

Email:

Important Links:

Officers Contacts

S.No. Name/Designation Telephone No. Email
1 Sh. Naresh Kumar (Chief Secretary)
011-23392101

Fax:
011-23392102
 csdelhi@nic.in
2 Sh. Ashish Kundra (Pr.Secretary-cum-Commissioner)
011-239801661

Fax:
011-23933069
 commtpt@nic.in
3 PS to COT
011-23980166
 –
4 Ms. Shilpa Shinde,IAS Special Commissioner
011-23950782
 scotplgtpt@gmail.com
5 Sh. Shahzad Alam ,  IAS Special Commissioner
011-20832550
 scotenforcement@gmail.com
6 Sh Dhole Aom Kashinathrao
Dy. Commissioner
011-20832184
 dcadmn-tpt.delhi@gov.in
7 Sh. Ashok Kumar
Dy. Commissioner
011-20832477
 –
8 Sh Kulbhushan Babbar
Dy. Commissioner (Administartion, HOO, CTB & Vigilance)		  – kulbhushan.babbar@delhi.gov.in
9 Sh Yogesh Jain
Dy. Commissioner (Vigilance, STA, DTC Sectt, PCD)
011-23971500
 dctptyjain@gmail.com
10 Dy. Comm.(Plg/ Nodal Officer for DIMTS )
011-23954665
 dcotpt7.delhi@gov.in
11 Sh. R. Ramanathan
Dy. Comm.(Secretariat Branch, IT Branch, DC East, Road Safety)		 – dctransportez@gmail.com
12 Sh. Sanjay Ailawadi
Dy. Commissioner (OPS/ DC South), DGM (DTIDC)		 – dcops05@gmail.com
13 Sh. Ajay Samal
Dy. Commissioner (Jhuljhuli, Cluster Branch, DC West)
9711129889
 mlo.dl.viu@gmail.com
14 Sh. Subhash Chand Sr. AO (DDO)
011-23935286
 aotpt@nic.in
15 Senior System Analyst
011-23992072
 		 satpt.delhi@nic.in
16 Sh. Manmohan System Analyst
011-23992072
 sprogtpt@nic.in
17 Smt. Poonam Walia System Analyst
011-23992072
 tpt-itbranch@delhi.gov.in
18 Sh. Rakesh Kumar DTO (South Zone, Sarai Kale Khan, IP Depot)  
011-21421006
,
011-21421005
 mloz2.delhi@gov.in, mloz3.delhi@gov.in,
mloz6.delhi@gov.in
19 Sh. Rajesh Kumar DTO (Janakpuri, Raja Garden, Wazirpur)
011-22753800
 mloz4.delhi@gov.in, mloz10.delhi@gov.in,
mloz8.delhi@gov.in
20 Sh. Sachin Sharma   DTO (Loni) Zone Code 05
011-22813475
 mloz5.delhi@gov.in
21 Sh. Manoj Jain DTO (Mayur Vihar) Zone Code 07   mloz7.delhi@gov.in
22 Sh. Subhash Chand DTO (Dwarka, Vasant Vihar)
011-28043595
 mloz9.delhi@gov.in, mloz12.delhi@gov.in
23 Sh. Sukhpal DTO (Suraj Mal Vihar) Zone Code 13
011-25163615
,
011-25163616
 mloz13.delhi@gov.in
24 Sh. Sanjay Narula DTO (Rohini) Zone Code 11
011-27571151
,
011-27571167
,
9891072086
 mloz11.delhi@gov.in
25 Sh. Rakesh Kumar DTO (HQ1)
011-23921924
 mlohq1.delhi@gov.in
26 Sh. Anil Aggarwal DTO (ARU/Taxi Unit Burari)
011-27612635
 mloaru.delhi@gov.in
27 Sh. Mukesh Budhiraja DTO (VIU, Burari / Jhuljhui)
011-27611760
,
9811320032
 mloviu1.delhi@gov.in
28 Sh. Rakesh Kumar DTO (Mall Road) Zone Code 01 
9871560052
 mloz1.delhi@gov.in
29 Sh. Prince Garg P. C.
Officer & Welfare Officer & Caretaking/RTI Incharge
011-23989004
 –
30 Sh. Shri Ram Asst. Director (Plg.) – adpro.tpt@delhi.gov.in
31 Sh. Naveen Kochhar (PCO) HQ
011-23914049
 pcdroomno7d@gmail.com
32 Sh. Rakesh Vaid PLT Inspector (HQ)
011-23914049
 pcohqtpt2121@gmail.com
33 Sh. Satender Dabas PCO (HQ)
011-23914049
 pcdroomno30@gmail.com
34 Sh. Anil Aggarwal Asstt. Secretary, STA
011-23934159
,
9868521533
 tptassta@gmail.com
35 Sh. Deepak Kumar Joint Director (Plg.), MRTS, RRTS, Project   dcplgtpt@gmail.com

Zonal Offices Contacts

S.No. Zonal Office Telephone No. Area Of Jurisdiction Address
1 North District
011-23819192
 Civil Lines, Pratap Bagh, Kotwali, Bela Road, Andha Mugal, Mori Gate,
Majnu Ka Tila, Gulabi Bagh, Red Fort, Sant Nagar, Sarai Rohilla, Yamuna
Bazar, Roop Nagar, Inder Lok, Lahori Gate, Maurice Nagar, Sadar Bazar,
Church Mission, Shakti Nagar, Ahata Kedara, Town Hall, Subzi Mandi,
Bara Hindu Rao, Nai Sarak, Tis Hazari, Kashmere Gate, Chandni Chowk. 		Transport Department, Mall Road
2 New Delhi District
011-23378877
 Tilak Marg, R.M.L.Hospital, Chanakya Puri, Parliament St., Sucheta Kriplani
Hospital, Tughlaq Road, Boat Club, Mandi House, North Avenue Panchkuian
Road, Kali Bari Marg, South Avenue, Gole Market, Rabinder Nagar, Malcha
Marg, Connaught Place, Kaka Nagar. 		Transport Department, Ip Depot
3 South District
011-29253535
 Hauz Khas, Amar Colony, C.R Park, Malviya Nagar, Garhi, Ambedkar Nagar,
Saket, Okhla, Madangir,Pushp Vihar, Sunlight Colony, Sainik Farm, Mehrauli,
New Friends Colony, Kalkaji, Defence Colony, Nehru Place, Gulmohar Park,
Sukhdev Vihar, Badarpur, Aiims, Bharat Nagar, Sarita Vihar, Lodhi Colony,
Hz.Nizammudin, Sangam Vihar, Pragati Vihar, Jangpura, East Kidwai Nagar,
Khan Pur, Sarai Kale Khan, Lajpat Nagar, Greater Kailash, Panchsheel. 		Transport Department, Dda Market, Sheikh Sarai
4 West Districti
011-25531002
 Janakpuri, Vikaspuri, Keshopur, Tilaknagar, Uttam Nagar, Mohan
Garden, Nawada, Kakrola, Paschim Vihar, Meera Bagh, New Multan
Nagar, Nangloi, Tikri Border, Nilothi, Nangloi Jat, Mundka, Baprola,
Hari Nagar, Ashok Nagar, Prem Nagar, Subhash Nagar. 		Transport Department, Community Centre,
Bblock, Ground Floor, Janakpuri
5 North East District
011-22813475
 Seelampur, Gamri, Nand Nagari, Gokalpuri, Shahdara, Ashok Nagar, Khazuri
Khas, Welcome Colony, Sunder Nagar, Karawal Nagar, Mansarover Park,
Harsh Vihar, Bhajanpura, Seemapuri, Yamuna Vihar, G.T.B. Nagar		 Transport Department, Loni Road, Near
Power House, Shahdara
6 Central District
011-24351100
 Daryaganj, Lalkuan, Prasha Nagar, Chandni Mahal, I.P. Estate, Rajender Nagar,
Turkmangate, Lnjp Hospital, Pusa Road, Jama Masjid, Pahar Ganj, Sita Ram Bazar,
Kamla Market, Dbg Road, Sangtrashan, Shahganj, Shidipura, Nabi Karim, Hauz Qazi,
Govt. Qr. Devnagar, Ballimaran, Karol Bagh,		 Transport Department, Isbt, Sarai Kale Khan
7 East District-I
011-22753800
 Kalyanpuri, Laxmi Nagar, Preetvihar, New Ashok Nagar, Patparganj,
Shakarpur, Trilokpuri, Mayur Vihar-I&Ii, Karkardooma		 Transport Department, Dtc Depot Mayur Vihar Ph-I
8 Northwest District-I
011-27217642
 Model Town, Jahangirpuri, Sangam Park, Adarsh Nagar, Vijay Nagar,
Keshav Puram, Ashok Vihar, Shalimar Bagh, Wazirpur, Saraswati Vihar,
Kingsway Camp, Pitampura, Mukherjee Nagar, Rani Bagh, Azadpur,
Rampura, Tri Nagar, Gujrawalan 		Transport Department, Dtc Depot, Wazirpur Delhi
9 Southwest District-I
011-25163615
 Inderpuri, Naraina, Mayapuri, Najafgarh, Kapashera, Zafarpur Kalan,
Dwaraka, Vasant Vihar, R.K.Puram, Sarojini Nagar, Vasant Kunj,
Delhi Cantt., Dabri,		 Transport Department, Dtc Dopt. Sec-10,
Dwarka New Delhi 110075
10 West Districtii
011-25163616
 Anand Parbat, Moti Nagar, Patel Nagar, Punjabi Bagh, Kirti Nagar Rajouri Garden Transport Department, Dtc Depot, Raja Garden
11 Northwest Districtii
011-27563535
 Sultanpuri, Mangolpuri, Samaypur Badli, Prasant Vihar, Auchandi Border,
Bawana, Alipur, Rohini, Kanjhavala, Narela, Kirari, Aman Vihar, Mubarakpur,
Qutab Garh, Jonti, Mungeshpur, Mukandpur, Khera Kalan		 Transport Department, Dtc Depot, Rohini
12 Southwest Districtii
011-26146498
 Delhi Cantt.,Vasant Vihar,Vasant Kunj, Munirka, Sarojini Nagar,
Nauroji Nagar, Iit, Green Park, Ghitorni, Mahipal Pur		 Transport Department Dtc Depot, Vasant Vihar
13 East District -Ii
011-22383900
 Gazipur, Gandhinagar, Krishna Nagar, Anand Vihar, Old Seelampur,
Mandawali, New Shahdara, Geeta Colony, Vivekvihar, Jheel		 Transport Department Cbd Ground, Surajmal Vihar

Complaint Contact Numbers

S.No. Name Contact No. Address
1 Public Relations Officer
011-23994223

Email: protpt@hub.nic.in,
jdadmntpt@hub.nic.in		 Transport Department, 5/9 Under
Hill Road , Delhi 110054.
2 Help Line
011-42400400
  
3 Online License Help Line
9311900800
  
4 Complaint regarding over-charging/refusal/misbehaviour
011-23989091
  
Grievances regarding Road Tax
5 Deputy Commissioner (HQ) Taxation Authority
011-23935286
  
6 M.L.O. (HQ) Taxation Authority ( Registration Branch) HQ Transport Deptt
011- 23921924
  
7 Addl. Commissioner ( Transport) ,Room No. -15
011-23961194
  
8 Senior Accounts Officer
011-23935286
  
9 Fitness Of Vehicles
011-27618063
 Deputy Commissioner, Inspection
Unit Burari Delhi – 110 081

Grievance Redressal Officers

S.No. Name of Public Service Name of Grievance Redressal Officer Contact No. Address
1 Driving License D.C. (Operation)
011-23960497
 5/9, Under Hill Road, Delhi
2 Registration of Vehicles D.C. (Operation)
011-23960497
 5/9, Under Hill Road, Delhi
3 Enforcement D.C. (Enforcement)
011-23947204
 5/9, Under Hill Road, Delhi
4 Pollution D.C. (Pollution Control Division)
011-23942623
 5/9, Under Hill Road, Delhi
5 Permits Secretary (STA)
011-23914406
 5/9, Under Hill Road, Delhi
6 ISBT Dy. General Manager
011-23866985
 I.S.B.T.
7 Road Tax Dy. Controller Account
011-22929127
 5/9, Under Hill Road, Delhi
8 Vehicle Fitness Dy. Commissioner (Burari)
011-27612715
 Burari Inspection Unit
9 Complaints regarding Auto Rickshaw,
Taxis, Blue line buses, etc.		 Enforcement Officer (HQ/Control Room)
011-23929168
 5/9, Under Hill Road, Delhi

Address

Public Relations Officer, Transport Department,
5/9 Under Hill Road, Delhi 110054

Parent Article

Delhi State Government Contact Number

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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