Delhi Urban Shelter Improvement Board Contact Number

Delhi Urban Shelter Improvement Board Contact Number

Organization:

  • delhishelterboard.in

Toll Free Number(s):

14461 (Control Room)

All India Number(s):

011-2337 0571 (Contact support)
98710 13284 (Whatsapp Support)
011-2337 8789 (Contact Support)
011-2337 0560 (Alternate Contact Support)

Website:

Email:

Important Links:

List of DUSIB Officers Contact

SNo. Name Designation Office No. Mobile No.
1 Ms. Garima Gupta, Ias Chief Executive Officer (Ceo) Chief Executive Officer (Ceo)
011-23379626
 
2 Sh. Sunil Kumar Singh, Ias Member (Admn, Finance &Amp; Engineering) Chief Vigilance Officer (C.V.O.)
011-23370735
 
3 Sh. Bipin Rai Member Expert
011-23378858
 
4 Sh. Amarendra Kumar Member Expert
011-23378571
 
5 Sh. P. K. Jha B &Amp; F.O./ Principal Director (Rehab./ Sociology/ Jjr/ Law/ Ial/ R.P. Cell/ Property)
011-23370463
9871636699
6 Sh. R. K. Gosain Director (Administration/ Head Of Office/ Vigilance/ Freehold Property Vendor/ Scp [Stall/ Thada]/ Board)
011-23378445
9560596102
7 Sh. Prashant Raghav, Adhoc Danics Director (Pr/ Allotment/ Ocm/ Cdf/ Land/ Lg Listening Post/ Jsc/ Control Room/ Parliament Cell/ Pgms/ Cpgram)  
9871651193
8 Sh. Rajbir Singh, Adhoc Danics Director (Housing/ Lease &Amp; Liquidation/ Bvk/ Cs/ Labour Officer [Welfare] / Recovery/ Sur/ P&Amp;M/ Night Shelter)  
9211071647
9 Sh. Gopal Krishan, Djs Competent Authority    
10 Sh. Rama Kant Sharma Deputy Director (Admn/ Establishment/ Gad/ Cr/ Vigilance)  
8527398070
11 Sh. Pradeep Chandola Deputy Director (Board/ Pr/ Land/ Dria/ Scp/ Care Taker)  
8826393778
12 Sh. Rajeev Kumar Dutta Deputy Director (Rehabilitation/ Sociology/ Ocm)
011-20853043
8826393779
13 Sh. Belam Singh Deputy Director (Housing/ Lease &Amp; Liquidation/ Recovery/ P&Amp;M)  
9868916075
14 Sh. Bhupesh Kumar Deputy Director (Jjr/ Property/ Allotment)  
9971702575
15 Sh. G.L. Kateja Deputy Director (Rehabilitation/ Sur/ Cdf)  
9868263009
16 Sh. Uma Mahesh Rao Deputy Director (Rp Cell/ Parliament Cell/ Pgms/ Cp Gram/ Lg Listening Post)  
8826697456
17 Sh. Rajesh Sakkarwal Deputy Director (Library/ Staff Quarters/ Ial/ Akam/ Cs/ Bvk)  
9910529494
18 Sh. Ashok Joseph Deputy Director (System)  
9717999265
19 Sh. Vijay Kumar Maggo Law Officer  
9560596074
Finance Section
20 Sh. Rakesh Kumar Sharma Dca-Ii    
21 Sh. Rajiv Jindal Ao (F.O. To Ce-I, Ii/ Aca-I, Ii, Iii, Iv/ E&Amp;M/ Plan/ Night Shelter)  
9560596108
22 Smt. Madhu Malti Ao/ Nodal Officer (Investment) (Hq/ Cash/ Jjr/ D &Amp; C)  
9711398500
23 Harish Kumar Gulati Ao/ Internal &Amp; External (Audit) (Medical/ B &Amp; C/ Des/ Pf &Amp; Pension/ Hau/ Night Shelter/ Rehabilitation)  
9868286309
24 Sh. V. S. Fonia Chief Engineer (Zone-I/ Zone-Ii/ Coordination/ Electrical/ It/ Town Planning/ Night Shelter)  
9560596062
25 Sh. V. S. Fonia Superintending Engineer (Se-I/ Se-Ii/ Se-Iii/ Se-Iv/ Se-Qc/ Se-Coordn./ Se-Planning/ Se-Electrical I &Amp; Ii Zone-I &Amp; Ii)
011-23370555
9560596062
26 Sh. Ram Niwas Executive Engineer (Ee-C1/ Ee-C2/ Enforcement-I/Ii)  
9911778274
27 Sh. Ashwani Kumar Executive Engineer/ Dy. Director (Ee-C3/ Ee-C10/ Horticulture)
011-25706345
9717999153
28 Sh. Ved Pal Meena Executive Engineer (Ee-C4/ Ee-C5)
011-26342896
9717999130
29 Sh. Bhupender Kumar Mahawar Executive Engineer (Ee-C7/ Ee-C12/ Quality Control/ Planning/ P&Amp;M)  
9717999309
30 Sh. Tarun Gaur Executive Engineer/ Dy. Director (Ee-C11/ Night Shelter)
011-27217861
8826393780
31 Sh. K. P. Singh Executive Engineer/ Dy. Director (Ee-C11/ Night Shelter)  
8527393465
32 Sh. Suresh Kumar Kathuria Executive Engineer (Ee-C09/ Town Planning)  
9717999238
33 Sh. Mukesh Pal Singh Executive Engineer (Ee-C09/ Town Planning)  
9717999181
34 Sh. T. R. Meena Executive Engineer (Ee-C6/ Sbm-I, Ii)  
9717999172
35 Sh. P. Saraswat Executive Engineer/ Dy. Director (Night Shelter)  
9717999346
Engineering Section (Civil)
36   Superintending Engineer
011-25448464
 
37 Sh. Tarkeshwar Kunwar Executive Engineer (Ee-E-Iii/ Ee-E-Iv/ Qc [Electrical]/ Planning [Electrical])
011-27459691
9911553184
38 Sh. Pritpal Singh Virk Executive Engineer (Ee-E-I/ Ee-E-Ii)  
9958146002
Engineering Section (Electrical)
39 Sh. Raju Siriskar Assistant Director (East Zone-A, Kalyanpuri)
011-22783022
9311451561
40 Sh. Raju Siriskar Assistant Director (East Zone-B, Seelam Pur)
011-22832689
9311451561
41   Assistant Director (Jahangirpuri Zone)
011-27681694
 
42   Assistant Director (North Zone-A, Jawala Puri)
011-27191336
 
43   Assistant Director (North Zone-B, Shakur Pur)
011-25280580
 
44   Assistant Director (South Zone, Dakshin Puri)
011-26054780
 
45   Assistant Director (West Zone, Tilak Nagar)
011-25997638
 

Postal Addresses of Offices

S.No. Name Of Officers &Amp; Designation POSTAL ADDRESS
1. Ms. Garima Gupta, Ias – Chief Executive Officer Punarwas Bhawan, I.P. Estate, New Delhi-110002
2. Sh. Sunil Kumar Singh, Ias €” Member (Admin/ Engineering/ Finance)/ Chief Vigilance Officer (Cvo) Punarwas Bhawan, I.P. Estate, New Delhi-110002
3. Sh.  Bipin Rai, Member Expert (Non Official) Punarwas Bhawan, I.P. Estate, New Delhi-110002
4. Sh.  Amarendra Kumar, Member Expert (Non Official) Punarwas Bhawan, I.P. Estate, New Delhi-110002
5. Sh.  P. K. Jha, Director (Rehab./ Sociology/ Jjr/ Law/ Ial/ R.P. Cell/ Property)   Punarwas Bhawan, I.P. Estate, New Delhi-110002
6. Sh.  R. K. Gosain, Director (Administration/ Head Of Office/ Vigilance/ Freehold Property Vendor/ Scp [Stall/ Thada]/ Board) Punarwas Bhawan, I.P. Estate, New Delhi-110002
7. Sh. Pankaj Joshi, Director (Land/ P&Amp;M/ Lg Listening Post/ Control Room/ Parliament Cell/ Pgms/ Cpgram) Punarwas Bhawan, I.P. Estate, New Delhi-110002
8. Sh. Kulvendra Yadav, Director (Housing/ Lease &Amp; Liquidation/ Bvk/ Cs/ Labour Officer [Welfare]/ Recovery/ Sur) Punarwas Bhawan, I.P. Estate, New Delhi-110002
9. Sh. Prashant Raghav, Adhoc Danics Director (Pr/ Jsc/ Allotment/ Ocm/ Cdf) Punarwas Bhawan, I.P. Estate, New Delhi-110002
10. ,Chief Engineer (Zone-I/ Zone-Ii/ Elect./ It) Punarwas Bhawan, I.P. Estate, New Delhi-110002
11. Director (Night Shelter) Punarwas Bhawan, I.P. Estate, New Delhi-110002
12. Sh. P. K. Jha, B &Amp; F. O. Punarwas Bhawan, I.P. Estate, New Delhi-110002
13. Director (Town Planning) Vikas Kutir, I.P. Estate, New Delhi-110002
Field units
14 Work Shop Gazipur
15 Work Shop Mangol Puri
16 Old Cloth Market Raghubir Nagar
Jjr zonal offices
17 North Zone Community Centre, Jwalapuri,Delhi
18 North Zone (B) Community Hall, Shakur Pur near Samart Cinema, Delhi
19 Jahangir Puri Zone Sarai Pipal Thala, Ran Basera, G&K Road, Jahangir Puri, Delhi
20 South Zone Community Centre, Dakshin Puri, H-Block, New Delhi
21 West Zone Community Centre, Barat Ghar, Chaukhandi ,New Delhi
22 East Zone ‘A’ Community Centre, Kalyan Puri, Block-II near State Bank of India, Delhi-110091
23 East Zone ‘B’ Community Centre, Welcome, Seelam Pur, Ph-III, IV,Delhi

Other Contact Details

Sr No. Name Contact Email
1 Shelter Homes Control Room
011-23370560
dusibnightshelter@gmail.com
2 Jan Suvidha Complex Control Room
011-23370559
 

Nodal Officer Contacts

  • Details of Water Logging Prone Locations in DUSIB along with list of Nodal officer
S. No. Nodal Officer Designation Contact Details
1 D. P. Meena AE
8826393780
2 Dinesh Tyagi AE
8826393780
3 Veer Bahadur AE
9717999209
4 Jagatpati AE
9717999153
5 Jagatpati AE
9717999153
6 Jagatpati AE
9717999153
7 Shiv Ram Meena AE
7042296821
8 Shiv Ram Meena AE
7042296821
9 Ashok Bhaskar AE
9717999309

APIO/Appellate Authority Contacts

S.NO SECTION Contact Address
1. Administration
011-23814305
Director (Admn)
Punarwas Bhawan, I.P. Estate, New Delhi 2
2. Establishment
011-23814305
Director (Admn)
Punarwas Bhawan, I.P. Estate, New Delhi 2
3. Meeting Cell/Board
011-23814305
Director (Admn)
Punarwas Bhawan, I.P. Estate, New Delhi 2
4. Vigilance
011-23814305
Director (Vig.)
Punarwas Bhawan, I.P. Estate, New Delhi 2
5. Gen. Administration (CT/ Library/ Co-ordination)
011-23814305
Director (Admn)
Punarwas Bhawan, I.P. Estate, New Delhi 2
6. SUR, PROPERTY, SCP
011-23378571
Director (Sur, Property, Scp)
Punarwas Bhawan, I.P. Estate, New Delhi 2
7. Housing
011-23378571
Director (Housing)
Punarwas Bhawan, I.P. Estate, New Delhi
8. Allotment, OCM, CDF
011-23378571
Director (Allot., Ocm, Cdf)
Punarwas Bhawan, I.P. Estate, New Delhi 2
9. JJR
011-23378571
Director (Jjr)
Punarwas Bhawan, I.P. Estate, New Delhi 2
10. JJR
011-23378571
Director (Jjr)
Punarwas Bhawan, I.P. Estate, New Delhi 2
11. BVK/ CS/ RP/ JJR/ LAND
011-23378571
Director (Bvk/ Cs/ Rp/ Jjr/ Land)
Punarwas Bhawan, I.P. Estate, New Delhi 2
12. Night Shelter   Director (Ns), Punarwas Bhawan, I.P. Estate, New Delhi 2
13. Rehabilitation
011-23378571
Director (Rehabilitation),
Punarwas Bhawan, I.P. Estate, New Delhi 2
14. Rehabilitation
011-23378571
Director (Rehabilitation),
Punarwas Bhawan, I.P. Estate, New Delhi 2
15. Rehabilitation
011-23378571
Director (Rehabilitation),
Punarwas Bhawan, I.P. Estate, New Delhi 2
16. C 1
011- 25440837
Shivender Gupta, S.E Circle-1
Circle Office Building, Near Shivaji College, Raja Garden, New Delhi 27
17. C 2
011- 25440837
Shivender Gupta, S.E Circle-1
Circle Office Building, Near Shivaji College, Raja Garden, New Delhi 27
18. C 3
011- 25440837
Shivender Gupta, S.E Circle-1
Circle Office Building, Near Shivaji College, Raja Garden, New Delhi 27
19. C 4
011-26340720
Shivender Gupta, S.E Circle-2, Circle Office Building, Kilokri, Maharani Bagh, New Delhi
20. C 5
011-26340720
Shivender Gupta,S.E Circle-2, Circle Office Building, Kilokri, Maharani Bagh, New Delhi
21. C 6
011-26340720
Shivender Gupta, S.E Circle-2, Circle Office Building, Kilokri, Maharani Bagh, New Delhi
22. C 7
011-23370272
B.V. Gautam, Se 3
Vikas Kuteer, I.P. Estate, New Delhi 2
23. C 8
011-23370272
B.V. Gautam, Se 3
Vikas Kuteer, I.P. Estate, New Delhi 2
24. C 9
011-23370272
B.V. Gautam, Se 3
Vikas Kuteer, I.P. Estate, New Delhi 2
25. C 10
011-23126607
Ajay Saxena, Se 4,
Circle Office Building, Adjoining Rana Pratap Bagh Bus Stand, Delhi
26. C 11   Ajay Saxena, Se 4,
Circle Office Building, Adjoining Rana Pratap Bagh Bus Stand
27. C 12
011-23853185
Ajay Saxena, Se 4, Circle Office Building, Adjoining Rana Pratap Bagh Bus Stand, Delhi,
28. Co-ordination
011-23370555
Satish Sharma, Se (Co-Ordination), Punarwas Bhawan, I.P. Estate, New Delhi 2
29. E 1
9717999274
Sh P.K. Mittal, Se Zone-1, Maharani Bagh, New Delhi.
30. E 2
9717999274
Sh P.K. Mittal, Se Zone-1, Maharani Bagh, New Delhi.
31. E 3
011-23370991
Sh Anil Bhan, Se Zone-2, Vikas Kuteer, I.P. Estate, New Delhi 2
32. E 4
011-23370991
Sh Anil Bhan, Se Zone-2, Vikas Kuteer, I.P. Estate, New Delhi 2
33. Horticulture
011- 25440837
Shivender Gupta, S.E Circle-1 Circle Office Building, Near Shivaji College, Raja Garden, New Delhi 27
34. Quality Control
011-23370555
R.R. Singl, Se (Qc), Punarwas Bhawan, I.P. Estate, New Delhi 2
35. Enforcement – 2
011-23853185
Shivender Gupta, S.E Circle-1 Circle Office Building, Adjoining Rana Pratap Bagh Bus Stand, Delhi
36. Enforcement – 1
011-26340720
Shivender Gupta, S.E Circle-1 Circle Office Building, Kilokri, Maharani Bagh, New Delhi
37. Architect Cell
011-23370601
Sh Jeet Ram, Director (Tp), Vikas Kuteer, I.P. Estate, New Delhi 2,
38. Finance
011- 23370455
Sh H.S. Nanra, B&Amp;Fo, Punarwas Bhawan, I.P. Estate, New Delhi 2
39. Recovery
011-23378578
Director ,Punarwas Bhawan, I.P. Estate, New Delhi 2,
40. P & M
011- 23370455
Sh H.S. Nanra, B&Amp;Fo, Punarwas Bhawan, I.P. Estate, New Delhi 2,
41. System/EDP
011-23370993
Director (It), Punarwas Bhawan, I.P. Estate, New Delhi 2
42. Law
011-23814305
Director, C Wing, 4Th Floor, Vikas Bhawan-Ii, Civil Lines,Delhi-110054
43. Competent Authority
011-23814305
Director,
Punarwas Bhawan, I.P. Estate, New Delhi 2
44. Estate Office
011-23378578
Director (A.M)
Punarwas Bhawan, I.P. Estate, New Delhi 2
45. O/o CE – I
011-26340720
S.K. Dania, Ce-I, Punarwas Bhawan, I.P. Estate, New Delhi 2
46. O/o CE – II
011-23370993
S.K. Mahajan, Ce-Ii Punarwas Bhawan, I.P. Estate, New Delhi 2
47. O/o Circle-I, II
011- 25440837
Anil Kumar Aggarwal, S.E (Planning) Circle Office Building, Near Shivaji College, Raja Garden, New Delhi 27
48. O/o Circle-III, IV   Anil Kumar Aggarwal, S.E (Planning), Circle Office Building, Kilokri, Maharani Bagh, New Delhi

List of PIO Contacts

Sr No. Section Contact Address
1. Administration
011-23814305
MANOJ JAIN, DY. DIRECTOR (ADMN),
Vikas Kuteer, I.P. Estate, New Delhi – 2
2. Establishment
011-23814305
MANOJ JAIN, DY. DIRECTOR (ADMN),
Vikas Kuteer, I.P. Estate, New Delhi – 2
3. Meeting Cell/Board
011-23814305
R. K. GOSAIN, DY. DIRECTOR (ADMN),
Vikas Kuteer, I.P. Estate, New Delhi – 2
4. Vigilance
011-23814305
MANOJ JAIN, DY. DIRECTOR (VIG.),
Vikas Kuteer, I.P. Estate, New Delhi – 2
5. Gen. Administration (CT/ Library/ Co-ordination)
011-23378433
MANOJ JAIN, Dy. Director (GA)
Vikas Kuteer, I.P. Estate, New Delhi – 2
6. SUR, PROPERTY, SCP
011-23370895
SANJEEV GUPTA, Dy. Director (SUR)
Vikas Kuteer, I.P. Estate, New Delhi – 2
7. Housing
011-23370497
R. K. GOSAIN, Dy. Director (Housing)
Vikas Kuteer, I.P. Estate, New Delhi – 2
8. Allotment, OCM, CDF   RAJENDER KUMAR, Dy. Director (Allotment)
Vikas Kuteer, I.P. Estate, New Delhi – 2
9. JJR   AJAY CHATURVEDI, Dy. Director (JJR)
Vikas Kuteer, I.P. Estate, New Delhi – 2
10. JJR
011-27681694
1. ASHOK KUMAR, Asstt. Director, East Zone – A, Community Hall, Kalyan Puri, near 11 Block, Delhi –
2. ASHOK KUMAR, Asstt. Director, East Zone – B, Ist Floor,Welcome, near Ram Mandir, Seelampur, Delhi – 53
3. RAMA KANT SHARMA, Head Clerk, West Zone, Community Hall, 12 Block, Tilak Nagar, New Delhi – 18
4. BALVINDER SINGH, Head Clerk, NZ – B, Community Centre, E – Block, near Samrat Cinema, Shakurpur, New Delhi – 34
5. BALVINDER SINGH, Head Clerk, NZ – A, Community Centre, A – Block, Jawalapuri, Delhi
6. RAMA KANT SHARMA, Asstt. Dir., South Zone, Community Centre, H – Block, Dakshin puri, New Delhi
7. LAXMAN SINGH, Asstt. Dir., Jahangirpuri Zone, IInd Floor, Night shelter Building, Sarai Pepal Thala, Delhi – 33.
11. BVK/ CS/ RP/ JJR/ LAND
011-23370779
AJAY CHATURVEDI, Dy. Director (BVK,CS)
Vikas Kuteer, I.P. Estate, New Delhi – 2
12. Night Shelter
011-23378543
AJAY YADAV, Dy. Director (NS)
Vikas Kuteer, I.P. Estate, New Delhi – 2
13. Rehabilitation
011-25408371
ABDUL DAYYAN, Dy. Director
Near Shivaji College, Raja Garden, New Delhi – 27
14. Rehabilitation
011-25408371
GAGAN DEEP, Dy. Director
Near Shivaji College, Raja Garden, New Delhi – 27
15. Rehabilitation
011-25408371
ARUN MATHUR, Dy. Director
Near Shivaji College, Raja Garden, New Delhi – 27
16. C 1
011-25454271
I.K. SRIVASTAVA, E.E C 1
Circle Office Building, Near Shivaji College, Raja Garden, New Delhi – 27
17. C 2
011-25706345
KAMAL SINGH, E E C 2
Circle Office Building, Near Shivaji College, Raja Garden, New Delhi – 27
18. C 3
011-25706345
V.S. FONIA, E E C 3
Circle Office Building, Near Shivaji College, Raja Garden, New Delhi – 27
011-25706345
19. C 4
011-25447540
ANIL KUMAR AGGARWAL, E. E C 4,
Community Hall, Near Satyam Cinema, Ranjit Nagar, New Delhi
20. C 5
011-26342896
P.K. GARG, E E C 5, Circle Office Building, Kilokri, Maharani Bagh, New Delhi
21. C 6
011-26342896
V.S. FONIA, E E C 6, Circle Office Building, Kilokri, Maharani Bagh, New Delhi
22. C 7
011-27217861
RAJINDER BANSAL, E E C 7,
Circle Office Building, Adjoining Rana Pratap Bagh Bus Stand, Delhi
23. C 8
011-22355772
S. K. VARSHNEY, E E C 8, Community Hall, A – Block, New Seema Puri, Delhi
24. C 9
011-26346532
P.K. SINGH, E E C 9,
Circle Office Building, Kilokri, Maharani Bagh, New Delhi
25. C 10
011-23126607
S. K. VARSHNEY, E E C 10,
Office Building, Inder Lok, Delhi
26. C 11   NAVEEN JAIN, E E C 11,
Circle Office Building, Adjoining Rana Pratap Bagh Bus Stand, Delhi
27. C 12
011-23853185
ARUN SINHA, E E C 12, Community Hall, Malka Ganj, Delhi
28. Co-ordination
011-23370555
M. M. ARORA, EE , Punarwas Bhawan, I.P. Estate, New Delhi – 2,
29. E 1   MAHESH GUPTA, EE (E) 1, Community Hall, Raghubir Nagar, New Delhi – 27
011-25448464
30. E 2   RAJIV KUMAR, EE (E) 2, Circle Office Building, Kilokri, Maharani Bagh, New Delhi
011-26345332
31. E 3
011-23378872
ATUL JAIN, E E (E) 3,Vikas Kuteer, I.P. Estate, New Delhi – 2
32. E 4
011-26459691
ANIL BHAN,E E (E) 4, Circle Office Building, Adjoining Rana Pratap Bagh Bus Stand, Delhi
33. Horticulture
011-26340770
Sh Virender Kumar, Dy. Dir.(Hort), Ist Floor, C – Block,Community Hall, Raghubir Nagar, New Delhi – 27
34. Quality Control   S.K. BHASIN, EE (QC), Circle Office Building, Kilokri, Maharani Bagh, New Delhi
011-26346532
35. Enforcement – 2
011-25454271
 V.S. FONIA, EE (Enf. 2) Circle Office Building, Near Shivaji College, Raja Garden, New Delhi – 27
36. Enforcement – 1
011-25103137
 V.S. FONIA, EE (Enf. 1) Community Hall, Raghubir Nagar, New Delhi – 27
37. Architect Cell
011-23370601
1. Sh Kulbir Singh, Architect 2. Ms Honey, Architect,Vikas Kuteer, I.P. Estate, New Delhi – 2,
38. Finance
011-23378374
1. MS. MEENU DUA, DCA – I, Punarwas Bhawan, I.P. Estate, New Delhi – 2,
011-23370524

2. MS. RAJ RANI, DCA – II, Vikas Kuteer, I.P. Estate, New Delhi – 2,
39. Recovery
011-23718023
1. Sh R.C. Meena, Teshildar.
011-237180232
. Sh K.K. Bharadwaj, Tehsildar Vikas Kuteer, I.P. Estate, New Delhi –
40. P & M   Dy. Director (P&M) Vikas Kuteer, I.P. Estate, New Delhi – 2
41. System/EDP
011-23378567
Sh Ashok Josheph, Dy. Director (system), Punarwas Bhawan, I.P. Estate, New Delhi – 2
42. Law
011-23120540
L.O (DUSIB)
C – Wing, 4th floor, Vikas Bhawan-II, Civil Lines,Delhi-110054
43. Competent Authority
011-23974924
Competent Authority
Room No – 117, Tis Hazari Court, Delhi – 54
44. Estate Office   Estate Officer
Vikas Kuteer, I.P. Estate, New Delhi – 2
45. O/o CE – I
011-26340720
P.D. ASHOK EO to CE- I, Opp. Police Station, Raja Garden, ND – 27.
46. O/o CE – II
011-23370993
P.D. ASHOKEO to CE – II, India Habitat Centre, New Delhi.
47. O/o Circle-I, II
011- 25440837
P.D. ASHOK, Ex. Engg. (Planning), O/o CE – I, Opp. Police Station, Raja Garden, ND – 27
48. O/o Circle-III, IV
011-26340720
P.D. ASHOK, Ex. Engg. (Planning), O/o CE – I, Opp. Police Station, Raja Garden, ND – 27

Address

Delhi Urban Shelter Improvement Board 
Punarwas Bhawan, I.P. Estate,
New Delhi – 110002
Phone- 011-23379626
Fax- 01123370965

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

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The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

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  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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