Digital India Corporation (DIC) Contact Number

Customer Care Number

Digital India Corporation (DIC) Contact Number

Organization:

  • dic.gov.in

All India Number(s):

011-2436 0199 (Contact Support)

Website:

Core Team Contact

SNo. Name Designation Telephone No.  Email
Managing Director & CEO
1 Shri. Abhishek Singh, IAS 
 Managing Director & CEO
011-24369222

011-24301913
 ceo@digitalindia.gov.in
2 Shri. Debabrata Nayak Chief Technology Officer
011-24303709
 		 dnayak@digitalindia.gov.in
3 Shri. Sandeep
Kumar Bansal		 Chief Research Scientist
011-24301285
 skbansal@digitalindia.gov.in
4 Shri. Gaurav Takkar Chief Research Scientist 
& Officer-in-Charge (Admin) 
011-24360198


 gauravt@digitalindia.gov.in
5 Shri. Gaurav Sharma Chief Research Scientist 
011-24303506
 sharmag@digitalindia.gov.in
6 Shri. Anshul Porwal Chief Software Developer
011-24303504
 anshul@digitalindia.gov.in
7 Shri. Satya Vir Singh Chief Research Scientist
011-24303510
 satyavir@digitalindia.gov.in
8 Dr. T.S. Anurag Chief Research Scientist
011-24303505
 anurag@digitalindia.gov.in
9 Shri. Vishal Mane Chief Research Scientist
022-28302931

Ext-117		 vishal.mane@digitalindia.gov.in
10 Dr. Hrishikesh
Kumar Singh		 Principal Research Scientist
011-24303508
 hrishikesh@digitalindia.gov.in
11 Shri. Giridhari Kumar Senior Research Scientist
011-24301284
 giridhari@digitalindia.gov.in
12 Ms. Moumita Poddar Senior Web Designer
011-24303523
 moumita@digitalindia.gov.in
13 Shri. Pradeep Kinger Web Designer
011-24303529
 pradeep@digitalindia.gov.in
Administration, Finance and Human Resource
14 Shri. K.P. Sivadas Chief Manager (Accounts)
022-28379080
 sivadas@digitalindia.gov.in
15 Shri. Gaurav Takkar Officer-in-Charge (Admin) 
011-24360198
 gauravt@digitalindia.gov.in
16 Ms. Vinaya Viswanathan Lead Consultant – HR
011-24303513
 vinaya.v@digitalindia.gov.in

Information and Communication Technology (ICT) Contacts

SNo. Name Contact Details
ICT in Agriculture & Livelihood
Interactive Information Dissemination System (IIDS)
1 Dr. TS Anurag  anurag@digitalindia.gov.in,
9868284903
2 Mr. Anshul Porwal anshul@digitalindia.gov.in,
9968692522
DigiBunai
3 Mr. Satya Vir Singh satyavir@digitalindia.gov.in,
9818627772
4 Mr. Ashish Dochania  ashish@digitalindia.gov.in,
09829109959
Chic™ CAD PLUS
5 Mr. Satya Vir Singh satyavir@digitalindia.gov.in,
9818627772
6 Dr. TS Anurag anurag@digitalindia.gov.in,
9868284903
7 Ms. Moumita Poddar moumita@digitalindia.gov.in,
9971526097
ICT in Healthcare
Visual Speech Training System (VSTS)/ Centralized Heart Rate Variability
8 Mr. Vishal Mane vishal.mane@digitalindia.gov.in,
9312995694
ICT for Differently-Abled
Punarjjani/ Punarbhava
9 Mr. Gaurav Takkar gauravt@digitalindia.gov.in,
9891796697

Deployment Contact

SNo. Name Contact Details
Bithoor Shakti
1 Dr. T. S. Anurag anurag@digitalindia.gov.in,
011-24303505
2 Mr. Anshul Porwal anshul@digitalindia.gov.in,
011-24303504
3 Mr Gaurav Takkar gauravt@digitalindia.gov.in,
011-24303512
4 Ms. Moumita Poddar moumita@digitalindia.gov.in,
011-24360199
Ext-229
5 Mr. Pradeep Kinger pradeep@digitalindia.gov.in,
011-24360199
Ext-203
ICT based integrated Development Program
6 Mr. Satya Vir Singh satyavir@digitalindia.gov.in,
011-24303510
7 Mr Gaurav Takkar gauravt@digitalindia.gov.in,
011-24303512
Rural Women Technology Park (RWTP)
8 Mr. Satya Vir Singh satyavir@digitalindia.gov.in,
011-24303510
9 Mr Gaurav Takkar gauravt@digitalindia.gov.in,
011-24303512
10 Dr. Hrishikesh Kumar Singh  hrishikesh@digitalindia.gov.in,
011-24303508
11 Mr Ajai Kumar Singh singhajai02@gmail.com,
9335485479
Annapurna Krishi Prasaar Seva (AKPS)
12 Dr. T. S. Anurag anurag@digitalindia.gov.in,
011-24303505
13 Mr. Anshul Porwal anshul@digitalindia.gov.in,
011-24303504

Right To Information (RTI)

Address-Digital India Corporation
Electronics Niketan Annexe,
6 CGO Complex, Lodhi Road,
New Delhi – 110003(Same For All)

Sr.No. Officer Contact Details
1 Nodal Officer Dr. T. S. Anurag
Chief Research Scientist
Ph:
011-24360199

Email: anurag@digitalindia.gov.in
2 CPIO Mr. Gaurav Takkar
Chief Research Scientist & OSD Admin
Ph:
011-24360199

Email: gauravt@digitalindia.gov.in
3 Appellate Authority Mr. Debabrata Nayak 
Chief Technology Officer
Ph:
011-24360199

Email ID: dnayak@digitalindia.gov.in

Mumbai Office

4th Floor, Samruddhi Venture Park,
Central MIDC Road #2,
Andheri (East), Mumbai
Contact No.: 022-28312930
022-28312931

Registered Office

Electronics Niketan Annexe,
6 CGO Complex, Lodhi Road,
New Delhi-110003

Social Links

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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