Eastern Coalfields Limited (ECL) Contact Number

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Eastern Coalfields Limited (ECL) Contact Number

Organization:

  • easterncoal.nic.in

All India Number(s):

0341-252 0052 (Contact Support)
0341-252 0053 (Alternate Contact Support)
0341-252 0414 (Query)

Website:

Email:

Important Links:

Important Telephone Nos. of Area/GM Contacts

S.NoName of AreaName of Area
General Manager		Phone OfficePhone
Residence		EmailFax
1Bankola AreaSanjay Kumar Sahu
0341-2665366
0341-2523528
/
0341-2522188
gmbankola.ecl@coalindia.in
0341-2523574
2Jhanjra AreaAjay Kumar Sharma
0341-2672365
0341-2670967
gmjhanjhra.ecl@coalindia.in
0341-2672352
3Kajora AreaSanta Kumar
Chaudhury
0341-2010394
0341-2667258
gmkajora.ecl@coalindia.in
0341-2379460
4Kenda AreaVinay Sehgal
0341-2667176
0341-2665290
gmkenda.ecl@coalindia.in
0341-2667176
5Kunusoria AreaAnil Kumar Sinha
0341-2444159
0341-2444601
gmkunustoria.ecl@coalindia.in
0341-2449167
6Mugma AreaDebendra Kumar
Nayak
06540-285840
06540-285510
gmmugma.ecl@coalindia.in
06540-285840
7Pandveshwar
Area		Arupa Nanda
Nayak
0341-2677341
0341-2520945
gmpandaveswar.ecl@coalindia.in
0341-2523579
8Rajmahal AreaRamesh Chandra
Mohapatra
9308125909
9334033291
gmrajmahal.ecl@coalindia.in
06437-228366
9S P Mines AreaAshok Kumar
Anand
06438-285840
06438-264224
gmspmines@coalindia.in
06540-264221
10Salanpur AreaY.P.K. Singh
0341-2780223
0341-2780422
gmsalanpur.ecl@coalindia.in
0341-2013160
11Satgram AreaUpendra Singh
0341-2343508
0341-2343120
gmsatgram.ecl@coalindia.in
0341-2243466
12Sodepur AreaAmitanjan Nandi
0341-2510637
0341-2514495
gmsodepur.ecl@coalindia.in
0341-2510637
13Sonepur Bazari
Area		Anand Mohan
0341-2669044
0341-2667417
gmsba.ecl@coalindia.in
0341-2667274
14Sripur AreaMukesh Kumar
Joshi
0341-2455049
0341-2344461
gmsripur.ecl@coalindia.in
0341-2343222

Important Telephone Nos. of ECL HQtrs. Contacts

S.NoDepartmentDesignationNameContact Nos.EPABXEmail
1CMDChairman-cum-Managing
Director		Shri Ambika
Prasad Panda
0341-2520545
,
0341-2523582

Fax:
0341-2523574
5001/
5002		cmd.ecl.cil@coalindia.in
2D(T)P&PDirector (Technical) P&PShri. Nilendu
Kumar Singh
0341-2523593
,
0341-2520945

Fax:
0341-2523579
5003/
5004		dtpp.ecl.cil@coalindia.in
3D(T)OPDirector (Technical) OPShri. Niladri Roy
0341-2523592
,
0341-2521371

Fax:
0341-2523810
5005/
5006		dtop.ecl.cil@coalindia.in
4D(P)Director (Personnel)Ms. Ahuti Swain
0341-2523795
,
0341-2523905

Fax:
0341-2523906
5009/
5010		dp.ecl.cil@coalindia.in
5D(F)Director (Finance)Md. Anzar Alam
0341-2523581
,
0341-2523799

Fax:
0341-2524339
5007/
5008		df.ecl.cil@coalindia.in
6CVOChief Vigilance OfficerShri Mukesh
Kumar Mishra
0341-2250560
,
0341-2250325

Fax:
0341-2520394
5011cvo.ecl.cil@coalindia.in
7TS to CMDGM (Min) /TS to CMDShri Madan Mohan
Kumar
0341-2521020
5012tstocmd.ecl@coalindia.in
8TS to D(P)CHIEF MANAGER(P&A) /
TS to D (P)		DR. Tara Kanta
Mishra
0341-2523849
5047tsdp.ecl.cil@coalindia.in
9TS to D(F)Ch. Mgr(F)/TS to D (F)Shri Subrato
Banerjee
0341-2523319
5044tsdf.ecl@coalindia.in
10TS to D(T)OPCh. Mgr (M)/TS to
D (T) OP		Shri Saikat
Chakraborty
0341-2522062
,
0341-2523798
5028tsdtop.ecl@coalindia.in
11TS to D(T)P&PChief Manager(M)/
TS to DTPP		Shri Rajat Chatterjee
0341-2521017
,
0341-2523804
5032tsdtpp.ecl.cil@coalindia.in
12AdministrationDy. GM (P)/ HOD (Admin)Shri Arpan Ghosh
0341-2523585
5058hodadmin.ecl@coalindia.in
13Chief of Medical
Services (CMS)		CMO I/c/HODDr. Ujjal Misra 5590cms.ecl.cil@coalindia.in
14CivilGeneral Manager (Civil)Shri Abhay Kumar
0341-2523575
5529hodcivil.ecl@coalindia.in
15Contract
Management
Cell		General Manager (CMC)Shri Anand
0341-2520414
,
0341-2520414
5166cgmcmc.ecl.cil@coalindia.in
16Company SecretaryManager (Fin) /
Company Secretary		Shri Rambabu Pathak
0341-2520546
5061companysecretary.ecl@coalindia.in
17CPRMSCh. Manager(Pers)Shri Manzoor Alam  hodprmb.ecl@coalindia.in
18E-Tendering CellDy. Manager (Civil) /
Nodal Officer		Kumar Ratnesh Ranjan 5194eproc.ecl@coalindia.in
19E&MGeneral Manager (E&M )Shri Sarvesh Kumar
0341-2523580
,
0341-2521345

Fax:
0341-2523580
5026hodenm.ecl@coalindia.in
20E&TDy. GM (E&T)/
HOD (E&T)		Shri P Manjunath
0341-2523584
,
0341-2520459
5177hodent.ecl@coalindia.in
21EnvironmentGeneral Manager
(Environment)		Shri Mrityunjay
Kumar
0341-2254510
 hodenv.ecl@coalindia.in
22ExcavationGeneral Manager (Excavation)Shri Satish
Kumar Yadav
0341-2523583
,
0341-2523583
5057hodexcavation.ecl@coalindia.in
23Executive
Establishment		Dy. GM (P)/ HOD (EE)Shri Subrata Dasgupta 5203hodee.ecl@coalindia.in
24FinanceDy. GM (Finance) I/c / HoDShri Shyam Sundar
0341-2523803
,
0341-2520407
5041hodfin.ecl@coalindia.in
25GeologyDy. GM (Min)/HOD
(Geology)		Shri Bhaskar
Bhattacharya		  hodgeologymcp.ecl@coalindia.in
26Geotechnical CellHOD (Geotechnical Cell)Shri Bhaskar
Bhattacharya		 5021p.choudhury@coalindia.in
27Grievance
(NIDAN)		Chief Manager (Per)Kumari Kumkum 5370hodnidan.ecl@coalindia.in
28HRDGeneral Manager (Civil)/
HRD		Shri Binay
Kumar Jha		  hodhrd.ecl@coalindia.in
29Industrial
Engineering
Department (IED) 		General Manager (Mining)/
HoD		Shri Raj Kumar
0341-2520401
5219hodied.ecl@coalindia.in
30Internal AuditCH. MGR(FIN) /HoDShri Bikram
Kumar Saha
0341-2520168
5043hodiad.ecl@coalindia.in
31Land and
Revenue (LRE)		General Manager (LRE)Shri Partha Sakha De
0341-2523904
,
0341-2521470
5061hodlre.ecl@coalindia.in
32LegalDy. GM (P)/ HOD (Legal)Shri Goutam
Sengupta
0341-2520242
5021hodlegal.ecl@coalindia.in
33Manpower CellCh. Mgr (Pers)/ HoD(P&IR)Shri Punyadip
Bhattacharya		 5470hodmanpower.ecl@coalindia.in
34Personnel &
Industrial
Relations		Ch. Mgr (P&A)Shri Punyadip
Bhattacharya		 5111hodpnir.ecl@coalindia.in
35Parliamentry
Affairs (PAD)		General Manager (Mining) /
HoD		Shri Raj Kumar
0341-2520037
5014hodpad.ecl@coalindia.in
36PensionCh. Manager(Pers)/ HOD
(CPRMS)/Pension		Shri Subrata
Dasgupta
0341-2520542
5172hodpension.ecl@coalindia.in
37Production &
Blasting Cell		General Manager
(Mining) /HoD		Shri Salil Kumar
0341-2520097
5285eclblastingreports@gmail.com
38Project & PlanningGeneral Manager (Mining)Shri Abhijit
Gangopadhyay
0341-2521252
5038hodpnp.ecl@coalindia.in
39Public RelationCHIEF MANAGER(Pers.) /
TS to D (P)		Shri Arpan Ghosh
0341-2520161
5236hodpro.ecl@coalindia.in
40PurchaseGeneral Manager (MM)Shri P. E.
Arun Kumar
0341-2523606
,
0341-2522061
5247hodmm.ecl@coalindia.in
41Quality ControlGeneral Manager (QC)Shri Prashanta Kumar
0341-2520284
,
0341-2523796

Fax:
0341-2520284
5187hodqc.ecl@coalindia.in
42RajbhasaHOD (Rajbhasa)Shri Ajit Kumar Singh 5372hodrajbhasa.ecl@coalindia.in
43RTI CellCPIOKumari Kumkum  hodrti.ecl@coalindia.in
44SafetyGeneral Manager (Min)/
Safety		Shri Naresh Saha
0341-2523598
5050hodsafety.ecl@coalindia.in
45RescueGM(MINING)Shri Sukumar Dalapatigmrescue.ecl@coalindia.in
46Marketing & SalesGeneral Manager (S&M)Shri Gouri Shankar
Mishra
0341-2520209
,
0341-2522732
5227hodsnm.ecl@coalindia.in
47Sanctoria HospitalCMO(I/C) AdminDr. Abhijit Biswas
0341-2521035
5191hodsanctoriahospital.ecl@coalindia.in
48SecurityGeneral Manager (Security)Shri Shailendra Singh
0341-2521047
5013hodsecurity.ecl@coalindia.com
49StoreGeneral Manager (MM)Shri Priya Ranjan  priya.r9782@coalindia.in
50SurveyCH. MGR(SURVEY)/HODShri Prabhat
Kumar Saxena
0341-2520024
5411hodsurvey.ecl@coalindia.in
51SystemsGeneral Manager (Systems)Shri P R Bhattacharjee
0341-2523807
,
0341-2524341
5025gmsystem.ecl.cil@coalindia.in
52Town
Administaration		Chief Manager (E&M)/
HOD(TAD)		Shri Ravindra  hodtad.ecl@coalindia.in
53VigilanceGeneral Manager (Vigilance)Shri Satyendra Kumar
0341-2252080
 hodvig.ecl@coalindia.in
54WelfareCh. Mgr(P) / HoD(Welfare)Shri Manzoor Alamhodwelfare.ecl@coalindia.in
55CSRGeneral Manager(CIVIL)Shri Binay Kumar Jhahodcsr.ecl@coalindia.in

HOD Workshop Contacts

S.NoName of WorkshopDesignationName of the AgentPhone-OfficeEmail
1Ukhra Regional Work
Shop (Excv)		Dy. General Manager
(Excv)/Agent

Shri Anjani
Kumar Sinha

0341-2665279
/
0341-2665280
attuew.ecl@gmail.com
2Mugma Regional Work
Shop (Excv)		Dy. General Manager
(Excv)/Agent		Shri Abhijeet Guha abhijit.guha@coalindia.in
3Poniati Work Shop (E&M)Dy. General Manager
(E&M)/Agent		Shri Narendra Maan
0341-2455418
ponietiws@gmail.com
4Barakar Engineering &
Foundary Works (E&M)		Manager (E&M)/AgentShri Ravi Shankar ravi.shankar0520@coalindia.in
5Sodepur Central Work
shop (E&M)		Dy. General Manager
(E&M)/Agent		Shri Anirudha
Chakraborty
0341-2510522
gmscw.ecl@gmail.com
6Neamatpur Central Work
Shop (E&M)		Dy. General Manager
(E&M)/Agent		Shri Anirudha
Chakraborty
0341-2510515
 
7Ratibati Workshop (E&M)Manager (E&M)/AgentShri Narendra Maan suman93.kumar@coalindia.in

Appellate Authority, CPIO & Central Asst.Public Information Officer Contacts

S.No.DesignationNameTelephone/Fax No.Office AddressFunctioning Area
1General Manager (P)/
Manpower		Sri Amitava Charan Sinha,
1st Appellate Authority		(O) (M)Eastern Coalfields Ltd, Sanctoria,
P.O : Dishergarh- 713333,
Dt. Paschim Bardhman (W.B)		E.C.L. As A Whole
2Chief Manager (Personnel)Ms. Kumari Kumkum,
Central Public
Information Officer.
0341-2520052
,
0341-2520053

Extn. – 5132 (O)		-do-Ecl (Hq)
3Chief Manager (Personnel)Sri S.K. Padhan,
Central Public
Information Officer.
06437-228352
(O)
9771444863
(M)
06437-228366
(Fax)		Eastern Coalfields Ltd. Rajmahal
Area office, Dhankunda,
PO.: Br.Simra – 814165
Dt. Godda,(Jharkhand),		Rajmahal Area
4Chief Manager (Personnel)Sri Hirok Sarkar,
Central Public
Information Officer.
0341-2663101
(O)
9434796668
(M)
0341-2665366
(Fax)		Eastern Coalfields Ltd. Bankola
Area Office, PO. Ukhra- 713363,
Dt. Paschim Bardhman (W.B)		Bankola Area
5Manager (Personnel)Sri Soaram Sanjay
Singh, Central Public
Information Officer.
0341-2672353
(O)
9434795618
(M)
0341-2672352
(Fax)		Eastern Coalfields Limited,
Jhanjra Area, PO.:Loudoha – 713363
Dt. Paschim Bardhman (W.B)		Jhanjra Area
6Sr. Manager (Personnel)Sri Dibyajyoti Ghosh,
Central Public
Information Officer
0341-2379482
(O)
9434796710
(M)
0341-2379250
(Fax)		Eastern Coalfields Limited,
J.K.Ropeways, PO.
Kajoragram- 713338,
Dt. Paschim Bardhman (W.B)		J. K. Ropeways
7Sr. Manager (Personnel)Sri Dibyajyoti Ghosh,
Central Public
Information Officer
0341-2667122
(O)
0341-2667346
(O)
9434796710
(Mob)
0341-2667326
(Fax)		Eastern Coalfields Ltd, Kajora
Area Office, PO.- Parasea- 713384,
Dt. Paschim Bardhman (W.B)		Kajora Area
8Chief Manager (Personnel)Sri A. Dasgupta,
Central Public
Information Officer.
0341-2660187
(O)
7894086252
(M)
0341- 2667176
(Fax)
9771444954
(Mob)		Eastern Coalfields Ltd., Kenda
Area Office, PO. Bahula- 713322,
Dt. Paschim Bardhman (W.B)		Kenda Area
9Chief Manager (Personnel)Sri Rajesh Trivedi,
Central Public
Information Officer.
0341-2444506
,
0341-2444507
,
0341-2444508
,
0341-2444509
(O)
9434790169
(M)
0341- 2449167
(Fax)		Eastern Coalfields Ltd, Kunustoria
Area office PO. Toposi- 713362,
Dt. Paschim Bardhman (W.B)		Kunustoria Area
10Chief Manager (Personnel)Sri Bimal Bhowmick,
Central Public
Information Officer.
06540-285145
(O)
9434796962
(Mob)
06540-285425
(Fax)		Eastern Coalfields Ltd., Mugma
Area Office, PO. Mugma- 828204,
Dt. Dhanbad.		Mugma Area
11Chief Manager (Personnel)Dr. Tara Kanta Mishra,
Central Public
Information Officer.
0341-2677342
(O)
0341-2677343
(O)
9434796643
(M)
0341-2677367
(Fax)		Eastern Coalfields Ltd, Pandaveswar
Area, PO.- Pandaveswar, Dt. Paschim
Bardhman (W.B), Pin – 713346		Pandaves- War Area
12Manager (Personnel)Sri Shyamal Chakraborty,
Central Public
Information Officer.
0341-2780860
(O)
9434795208
(M)
0341-2780223
(Fax)		Eastern Coalfields Ltd, Salanpur Area
Office, PO: Lalganj- 713359,
Dt. Paschim Bardhman (W.B)		Salanpur Area
13Chief Manager (Personnel)Sri Sanjay Bhowmick,
Central Public
Information Officer.
0341-2343509
(O)
09434796988
(M)
0341-2343466
(Fax)		Eastern Coalfields Ltd Satgram
Area Office, P.O.- Debchandnagar,
Dt. Paschim Bardhman (W.B),
Pin- 713332.		Satgram Area
14Chief Manager (Personnel)Sri N.K. Singh, Central
Public Information Officer.
0341-2510550
(O)
0341-2510669
(O)
9434796359
(M)
0341- 2510637
(Fax)		Eastern Coalfields Ltd, Sodepur Area
Office, P.O.- Sundarchak,
Dt. Paschim Bardhman, (W.B),
Pin – 713360		Sodepur Area
15Chief Manager (Personnel)Sri Abir Mukherjee,
Central Public
Information Officer.
0341-2667483
(O)
9434796017
(M)
0341-2667274
(Fax)		Eastern Coalfields Ltd, Sonepur
Bazari Area, PO: Bahula- 713322,
Dt. Paschim Bardhman (W.B)		Sonepur Bazari Area
16Chief Manager (Personnel)Sri Pinaki Chattaraj,
Central Public
Information Officer.
06438-264221
(O)
09434796091
(M)
06438-264221
(Fax)		Eastern Coalfields Ltd, S.P. Mines
Area, PO. : Chitra (Jamtara)- 815351,
Dt. Deoghar.		S.P. Mines Area
17Chief Manager (Personnel)Sri MM Sadhukhan,
Central Public
Information Officer.
0341-2343222
(O)
0341-2343223
(O)
9434795782
(M)
0341-2343222
(Fax)		Eastern Coalfields Ltd. Sripur Area
Office, P.O. : Sripur Bazar- 713373,
Dt. Paschim Bardhman (W.B).		Sripur Area
18Manager (Personnel)Sri Rohan Aswal, Central
Public Information Officer.
033-22486266

033-22486267

033-22486268
(O)
033-22480512
(Fax)		Eastern Coalfields Limited, ECL Sales
Office, 13 R.N. Mukherjee
Road, Kolkata- 01. (W.B)		Ecl Sales Office,
Kolkata
19Chief Manager (Personnel)Sri Bimal Bhowmik,
Central Public
Information Officer
09771444832
(M)		Eastern Coalfields Ltd. Mugma
R/ Workshop, PO. Mugma – 828204
Dhanbad(Jharkhand)		Mugma Regional
Workshop
20Manager (Personnel)Sri Chinmay Senapati,
Central Public
Information Officer.
0341-2510964
(O)
9434796547
Eastern Coalfields Ltd. Mines Rescue
Station, PO: Sitarampur-713359,
Dt. Paschim Bardhman (W.B)		Mines Rescue Station
21Dy. Manager (Personnel)Smt. Jaishree Yadav,
Central Public
Information Officer.
0341-2271907

0341-2271908

0341-2271909

0341- 2271910
(O)
9434795736
(Mob)
0341-2271906
(Fax)		Eastern Coalfields Ltd. Central
Hospital, Kalla P.O.- Central
Hospital Kalla, Dt. Paschim
Bardhman (W.B), Pin- 713340.		Central Hospital,
Kalla Contd
22Sr. Manager (Personnel)Sri Debasish Chakroborty,
Central Public
Information Officer.
0341-2455418
(O)
94434795328 (M)		Eastern Coalfields Ltd. Poniati
Workshop, PO. : Jamuria – 713336
Dt. Paschim Bardhman (W.B)		3 Poniati Workshop
23Dy. Manager (Personnel)Sri Dibyendu Ghosh, Central
Public Information Officer
0341-2665279
(O)
0341-2665280
(O)
9434795649
Eastern Coalfields Ltd. Ukhra
Regional Workshop, PO. Ukhra,
Dt. Paschim Bardhman (W.B),
pin- 713363.		Ukhra Regional
Workshop
24Sr. Manager (Personnel)Sri D. Chakraborty, Central
Public Information Officer.
0341-2343030
(O)
9434795328
(M)		Eastern Coalfields Ltd. Ratibati
Workshop, PO: Kalipahari- 713339
Dt. Paschim Bardhman (W.B)		Ratibati Workshop
25Manager (Personnel)Sri Amitava Chakraborty,
Central Public
Information Officer.
0341-2510522
(O)
9434796793
(M)		Eastern Coalfields Ltd. Sodepur
C/ Workshop, PO : Sundarchak,
Dt. Paschim Bardhman (W.B)
Pin- 713360.		Sodepue Central
Workshop
26Manager (Personnel)Sri Amitava Chakraborty,
Central Public
Information Officer.
0341-2510515
(O)
94347967932 (M)		Eastern Coalfields Ltd. Neamatpur
Workshop PO. Sundarchak,
Dt. Paschim Bardhman (W.B),
Pin- 713360.		Neamatpur Central
Workshop
27Chief Manager (Personnel)Sri Bimal Bhowmik,
Central Public
Information Officer
06540-292138
(O)
9771444832
(M)		Eastern Coalfields Ltd. Barakar
Engg. & Foundry Works, P.O. Nirsa,
Dt.Dhanbad Pin -828205		Barakar Engg. &
Foundry Works

Address

Eastern Coalfields Limited (ECL)
Sanctoria, Post: Dishergarh,
Dist.: West Bardhaman,
W.B., PIN – 713 33
Fax: 0341-2523574

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Parent Article

Coal India (CIL) Contact Number

Eastern Coalfields Limited (ECL) Contact Number

Are you searching for the Eastern Coalfields Limited (ECL) Contact Number? You’re not alone! Thousands rely on Eastern Coalfields Limited (ECL) Contact Number daily. Whether it’s a product query, refund issue, or login problem, the Eastern Coalfields Limited (ECL) Contact Number support team is always ready to assist. Let’s help you connect with them faster and easier with our comprehensive contact guide.

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Eastern Coalfields Limited (ECL) Contact Number deals with a variety of user concerns ranging from order tracking, product information, to billing disputes. Many customers find it easier to resolve issues through direct support rather than navigating FAQs or help docs. By contacting the customer care team, you can avoid confusion, save time, and get personalized assistance. Whether your package is delayed or a refund is stuck, their trained staff is equipped to handle it professionally. They also help with account-related queries, promotional offers, and return policies. The company values customer satisfaction and works continuously to improve its resolution rate. For smooth service and a stress-free experience, their support system is a must-use tool for all customers.

How to Reach Eastern Coalfields Limited (ECL) Contact Number Support

You can connect with Eastern Coalfields Limited (ECL) Contact Number support through their official website, helpdesk portal, verified email ID, live chat, or social media. Their customer care channels are designed to offer convenience, transparency, and real-time assistance. Visit the help section on the site or download their official app for instant access. Social platforms like Twitter and Facebook are also monitored regularly. Depending on your query, they may also offer callbacks or video support. For urgent help, calling their customer care number directly is the most effective option.

Top Reasons Users Call Eastern Coalfields Limited (ECL) Contact Number

  • Late delivery
  • Refund issues
  • Login problems
  • Verification needed
  • Product questions
  • Subscription or renewal help
  • Technical troubleshooting
  • Billing disputes

Tips for Faster Resolution

  1. Keep your order ID or ticket number handy.
  2. Contact during non-peak hours to reduce waiting time.
  3. Use only verified contact numbers or official website links.
  4. Explain your issue briefly but clearly in writing or while calling.
  5. Take screenshots or keep email confirmations ready if applicable.

Updated Contact Info

We regularly update this blog to reflect the latest Eastern Coalfields Limited (ECL) Contact Number and contact methods. For the most accurate details, you should also visit the official Eastern Coalfields Limited (ECL) Contact Number website. Be cautious of outdated or fake helpline numbers found on third-party sites.

Reliable Support Team

Eastern Coalfields Limited (ECL) Contact Number has built a strong reputation for its prompt and professional customer support. Numerous reviews on social media and forums highlight their responsive team and quick problem resolution. Whether you’re a first-time customer or a long-time user, expect courteous and efficient handling of your issues. Their service culture reflects trust, responsibility, and customer satisfaction.

Share Your Experience

We encourage you to share your experience with the Eastern Coalfields Limited (ECL) Contact Number support team. Did they resolve your issue quickly? Was the customer care number responsive? Your feedback helps other users make informed decisions and also pushes the company to improve their service quality.

Summary

  • Company: Eastern Coalfields Limited (ECL) Contact Number
  • Support Channels: Chat, Email, Phone, Social Media

Complaints

If your concern remains unresolved, raise a complaint using the official grievance redressal form on their website. Eastern Coalfields Limited (ECL) Contact Number has a transparent complaints policy and tracks every submission. Make sure to include your ticket number or previous correspondence for quicker processing.

Escalation Process

Eastern Coalfields Limited (ECL) Contact Number has an escalation matrix that allows users to connect with senior support levels. If your issue hasn’t been resolved within the promised timeframe, escalate it by requesting a senior callback or contacting their nodal officer. Details are usually available under their Terms or Customer Rights page.

Social Media Support

Many users find fast resolutions via social media. Tag @Eastern Coalfields Limited (ECL) Contact Number on Twitter or message them on Facebook with a brief description and screenshot. Always include your order number for faster tracking. Social handles are typically monitored between 9 AM to 9 PM IST.

Troubleshooting Tips

Before contacting support, try some basic troubleshooting like restarting your app, checking for updates, clearing cache, or reinstalling the application. Many issues get resolved with these steps and save your time.

Submit Feedback

Your opinion matters! Submit your feedback through the online form or email. It helps improve service quality and ensures the support team addresses frequent problems more efficiently. You can also leave a public review on Google or social platforms.

Submit a Customer Care Number

Do you know a more direct or recent Eastern Coalfields Limited (ECL) Contact Number? Help others by submitting it via our contact form. We’ll verify and update our listings accordingly. Community contributions ensure this blog stays relevant and helpful.

Frequently Asked Questions

How do I contact Eastern Coalfields Limited (ECL) Contact Number?

You can contact Eastern Coalfields Limited (ECL) Contact Number through their official support portal, live chat, verified email ID, or social media channels.

Is customer care available 24×7?

Some Eastern Coalfields Limited (ECL) Contact Number support services like chat or email may be available 24×7. Availability may vary by region and service type.

What details should I keep ready before contacting support?

Keep your order ID, registered email, screenshots of the issue (if any), and previous ticket number ready for faster help.

Can I get a refund through customer care?

Yes, refunds can be processed through customer care after verification. It’s best to raise a ticket and follow the procedure as advised by the agent.

Where can I escalate my complaint if not resolved?

You can escalate your issue via the escalation matrix available on the Eastern Coalfields Limited (ECL) Contact Number website or request a callback from a senior agent through the helpline.

Is there a customer care app for Eastern Coalfields Limited (ECL) Contact Number?

Yes, you can download the official app from Google Play Store or Apple App Store and access customer support directly from the app.

Eastern Coalfields Limited (ECL) Contact Number

We hope this post helped you better understand the importance and usage of a customer care number in solving service-related issues quickly. If you found this information helpful or if you’ve used a customer care number recently and had a good (or bad) experience, we’d love to hear from you. Was the customer care number easy to find? Did it connect you to the right support team? Let us know in the comments below. If you’re searching for a specific customer care number or facing difficulty connecting to a company’s support, feel free to ask — we’re here to help you find the right customer care number for your needs. Your feedback helps us keep this information accurate and useful for everyone.

Eastern Coalfields Limited (ECL) Contact Number

Know a verified customer care number that’s not listed here? Help others by sharing it with us! Whether it’s a local business, startup, or a well-known brand, your contribution can save someone time and frustration. Simply comment in the below comment section or contact us through our contact page — we’ll verify and publish it to help our growing community get faster support.
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