Electronica Finance (EFL) Customer Care Number – 1800 209 9718

Customer Care Number

Electronica Finance (EFL) Customer Care Number – 1800 209 9718

Organization:

  • electronicafinance.com

Toll Free Number(s):

1800 209 9718 (For Contact, Mon-Fri, 9:30am-6:30pm)

All India Number(s):

020-6729 0700 (For Contact Support)

Website:

Email:

Important Links:

Grievance Redressal Procedure

Level 1

  • If you have any query/complaint, then you can contact to the Company Customer Service Department by emailing at customerfirst@efl.co.in .

Level 2

  • If you are not satisfied by the responses provided by the Company Customer Service Department in level 1, then you can contact to the Grievance Redressal Officer
    Contact No.: 020-67290726
    Email: grievance@efl.co.in
  • You can also contact to the Nodal Officer.
    Contact No.: 020-67290700
    Email: nodalofficer@efl.co.in

Level 3

  • If your query/complaint is not solved within a period of 1 month, then you can contact to the Reserve Bank of India.
    Contact No.: 022-23084121
    Email: dnbsmro@rbi.org.in
    Fax No.: 022-23022011
    Address: The Reserve Bank of India, Mumbai Regional Office,
    3rd Floor, RBI Building, Opposite Mumbai Central
    Railway Station, Byculla, Mumbai – 400008
  • You can lodge your complaint through CMS Portal.

Corporate Office

Electronica Finance Limited,
Audumbar, 101/1, Erandwane,
Dr Ketkar Road, Pune, Maharashtra, India – 411004

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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