Organization:
- indembsofia.gov.in
International Numbers(s):
Website:
Email:
- inf.sofia@mea.gov.in (For General Information)
Important Links:
Consular Services
Conuslar Working Hours
- Monday to Friday: 10:00 – 12:30 (receiving documents)
- Monday to Friday: 17:00 – 17:30 (collecting serviced documents)
Information Related To Visa, Passport and Consular Services :
- For Queries Regarding Passport/Visa /Consular Services, may contacted through:
- In case of emergency after office hours, requiring consular services for Indian nationals in Bulgaria or North Macedonia, ASO (Cons) may be contacted on: +359 87 688 6165.
- Please note that the Emergency number is not meant for routine queries,
- Consular section may be contacted via email or telephonically on any working day between 2:30 to 3:30 PM.
- For More Information Related To Visa Services
- For More Information Related To Passport Services
Information Related To OCI Card Services
Ambassador Office
Email: amboff.sofia@mea.gov.in (For English)
socsec.sofia@mea.gov.in( For Bulgarian)
Address
4 Alfred Nobel Street,
Geo Milev, Sofia 1113,
Bulgaria
Fax : +359 2 963 56 86
Social Links
The Importance of Customer Care Numbers in Modern Business
What is a Customer Care Number?
A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.
Why Are Customer Care Numbers Important?
1. Direct Communication
2. Builds Trust and Loyalty
3. Efficient Problem Resolution
4. Emergency Support
Key Features of Good Customer Care Services
24/7 availability: Especially important for essential services.
Multilingual support: Helps businesses cater to a wider customer base.
IVR (Interactive Voice Response) systems: Help direct calls to the right department.
Call-back options: For when call volumes are high, showing respect for the customer’s time.
Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.
The Evolution of Customer Support
While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.
How to Find the Right Customer Care Number
Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:
Visit the company’s official website.
Check the official mobile app.
Look for numbers listed on product packaging or billing statements.
Avoid numbers shared through unverified forums or third-party websites.
Conclusion
The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.
Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.