Embassy of India, Tokyo Contact Numbers

Customer Care Number

Embassy of India, Tokyo Contact Numbers

Organization:

  • indembassy-tokyo.gov.in

International Number(s):

+81 3 3262-239 (Contact Support)

Website:

Working Hours

The Embassy of India is open from 9:00 am to 5:30 pm, Monday to Friday.
The Embassy remains closed on Saturday and Sunday and on public holidays.

Consular Services

Information Related To Passport/ Visa/OCI Services

  • Consular Contacts
Consular Service Telephone Fax / E-Mail
Visa and OCI Services 03-3262 2391 to 97
Ext. 781/705/706		 Fax: 32392449
aco.tokyo@mea.gov.in
Passport and Consular Service 03-3262 2391 to 97
Ext. 780/703/707		 Fax: 32392449
cons.tokyo@mea.gov.in
For Queries and Status on
Passport and Consular matters		 03-3261 8089 03-3262 2391 to 97
Ext. 703/707
(Between 1430 – 1600 hours)		 Fax: 32392449
cons.tokyo@mea.gov.in

Office Working Hours for the Visa Services

  • Monday – Friday 0900 to 1100 hrs – Accepting Applications
  • Monday – Friday 1600 to 1700 hrs – Delivery of Passports

Emergency Contact Number

Emergency Contact number after office hours and on holidays: +81-80 3301 5242 (Also Whatsapp)
(The Emergency number is only for Indian nationals in distress. This number is not for routine passport, visa, or consular queries)

Officials Contacts

Name and Designation Contact Details

Ambassador’s Office

H.E Mr. Sibi George

Ambassador

Fax : 3262-2301

amboffice.tokyo@mea.gov.in

Mr.Vani Prasad Panigrahi

Att/PS to Ambassador

amboffice.tokyo@mea.gov.in

Mr. Mallikarjun Rao Gutti

Att/PS to Ambassador

amboffice.tokyo@mea.gov.in

DCM’S OFFICE

Mr. Mayank Joshi

Deputy Chief of Mission (DCM)

Fax : 3262-1273

dcm.tokyo@mea.gov.in

Mr. Pankaj

Att/PS, O/o DCM

dcmoffice.tokyo@mea.gov.in

Administration

Ms. Anviti Chaturvedi

Head of Chancery and Political Officer

hoc.tokyo@mea.gov.in

Mr. Yakub Topno

Second Secretary (Admin)

topno.y@mea.gov.in

Mr. Dina Nath Barnwal

Attache (Admin)

attadmn.tokyo@mea.gov.in

Mr. Raj Kumar

Att/PS FS(Trade) and HOC and PO

hoc.tokyo@mea.gov.in

Commerce Wing

Mr. Shishir Kothari

First Secretary (Trade)

comrep.tokyo@mea.gov.in

fstrade.tokyo@mea.gov.in

Mr. Suresh Lakhavath

First Secretary (Investment Promotion)

fsip.tokyo@mea.gov.in

Mr. Abhishek Goel

Political Officer and Commercial Officer

sstc.tokyo@mea.gov.in

Ms. Reeta Sharma

Second Secretary, O/o First Secretary
(Investment Promotion)

minecooff.tokyo@mea.gov.in

Mr. Abhishek Bahuguna

Attache (Com)

attachecom.tokyo@mea.gov.in

Consular Wing

Mr. Anurag Goel

Minister (Consular)

Fax : 3262-2611

mincons.tokyo@mea.gov.in

Mr. Rajesh Duggal

Attache (Consular)

sscons.tokyo@mea.gov.in

Mr. Devender Singh

Att/PS, O/o Minister (Consular)

pstominscons.tokyo@mea.gov.in

Defence Wing

Capt. Brijesh Nambiar

Defence Attache and Chief Security Officer

Fax : 3262-9254

da.tokyo@mea.gov.in

Economic Wing

Mr. Sanjeev Manchanda

First Secretary(Economic)

fseco.tokyo@mea.gov.in

Education Wing And Culture Wing

Mr. Manoj Negi

First Secretary (Education and Culture)

fsedu.tokyo@mea.gov.in

Political, Information And Culture Wing

Ms. Tseten Nordon Cargyal

First Secretary (Political and Information)

fspol.tokyo@mea.gov.in

Mr. AbhishekGoel

Political and Commercial Officer

sstc.tokyo@mea.gov.in

Ms. Madhuri Gaddam

Political andInformation Officer 

sspol.tokyo@mea.gov.in

Ms. Anviti Chaturvedi

 Political Officer and Head of Chancery 

hoc.tokyo@mea.gov.in

Mr. Santosh Kumar Sinha

Att/PS, O/o First Secretary (Political and Information)

fspol.tokyo@mea.gov.in

Vivekanandaculturalcentre (Vcc)

Ms. Kanika Aggarwal

Director (VCC)

dirvcc.tokyo@mea.gov.in

Science And Technology Wing

Mr. Suresh Lakhavath

First Secretary

cst.tokyo@mea.gov.in

Address

Embassy of India, 2-2-11
Kudan-Minami, Chiyoda-ku,
Tokyo 102-0074
Telephone Numbers: +81 3 3262-2391 to 97
Fax Numbers: +81 3 3234-4866

Social Links

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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