Embassy of India, Washington Contact Numbers

Customer Care Number

Embassy of India, Washington Contact Numbers

Organization:

  • indianembassyusa.gov.in

International Number(s):

(202) 939-7000 (Contact Support)

Website:

Embassy Working Hours

  • Mon – Fri 9:30am-6pm EST

Consular Services

Consular Contacts

Consular Service Telephone No. E-Mail ID
Miscellaneous Services
+1-202-939-9852
 attcons.washington@mea.gov.in
Visa Services
+1-202-939-9865
 visa.washington@mea.gov.in
OCI Services
+1-202-939-9889
 fsoci.washington@mea.gov.in
Passport Services
+1-202-939-9864
 cons6.washington@mea.gov.in

Consular Services Timings

  • Submission of applications/Collection of documents:
    • Mon-Fri 10am-12:30pm EST

Visa Services

Applications may be either sent by post or submitted in-person after taking appointment, as per details given below:

  • VFS Global
    1025 Vermont Ave,
    N.W. Suite 302,
    3rd Floor Washington,
    DC 20005
  • Helpline: +1-800-320-9693

Emergency Visa Contact numbers

  • Close on Sat – Sun/Public Holidays (9am – 4pm) the applicant should call at +1-202-666-8585 and +1-929-866-2770) for online submission/processing of emergency visa application. 

For e-visa related queries:

  • Applicants requiring help regarding e-Visa may call the 24X7 helpline number (+91-11-24300666) or send an email to indiatvoa@gov.in for any queries.

Diplomatic/Official Visa

Passport Services/PIO card to OCI card

VFS Global Application Centre

  • 1025 Vermont Ave,
    NW Suite 320,
    Washington, DC 20005
  • Helpline Number: + 1800 320 9625 ( Passport Services)
  • Helpline Numbers + 1 800 320 9693 (For OCI and Renunciation)
  • Email:fsoci.washington@mea.gov.in (For OCI and Renunciation)
  • Timing: Operational Days: Mon to Fri, 8:00 to 20:00 hours EST

Miscellaneous Services

  • 2536 Massachusetts Avenue, NW
    Washington, DC 20008
  • Miscellaneous Services

Renunciation of Indian Citizenship

In case of any specific queries

  • Contact No.: + 1 800 320 9693 (For OCI and Renunciation)
    Operational Days: Monday to Friday, 8:00 to 20:00 hours EST
  • Email: cons6.washington@mea.gov.in

Important Email ID’s

Services Email
Office of the Ambassador psamb.washington@mea.gov.in
Office of the Deputy Chief of Mission psdcm.washington@mea.gov.in
Media Queries fspic.washington@mea.gov.in
Community Affairs minca.washington@mea.gov.in
Economic Issues mineco.washington@mea.gov.in
Commercial Representative (Trade related queries) com3.washington@mea.gov.in

Emergency Contact Numbers

Indian Nationals Seeking Emergency Assistance (24/7):

Contact No.: +1-202-550-9931

Emergency Visa Assistance

Contact No.: +1-202-258-8819

Consular & Community Affairs

Officer-in-charge
Mr. Anshul Sharma,
Counsellor (Consular & Community Affairs).
Tel: 202 939 7079
Email: minca.washington@mea.gov.in

Address

Chancery-I

2107 Massachusetts Avenue,
NW Washington, DC 20008
Telephone: (202) 939-7000

Chancery-II

2536 Massachusetts Avenue,
NW Washington, DC 20008

Social Links

FIND MORE CUSTOMER CARE NUMBER

The Importance of Customer Care Numbers in Modern Business

What is a Customer Care Number?

A Customer Care Number is a phone number provided by businesses or service providers that allows customers to reach their support team. These numbers are usually toll-free or local contact numbers that customers can use to inquire about services, lodge complaints, ask for help, or give feedback.

Why Are Customer Care Numbers Important?

1. Direct Communication

A customer care number enables real-time, voice-based communication. Unlike email or chat, phone support often allows for quicker resolution of issues and a more personal touch.

2. Builds Trust and Loyalty

Customers appreciate being able to talk to a real person when they face problems. Having an accessible and responsive customer care number shows that a business values its customers, which helps build trust and loyalty.

3. Efficient Problem Resolution

For complex issues like billing disputes, service interruptions, or technical malfunctions, a phone call can provide immediate solutions and detailed explanations that other support channels may not offer as efficiently.

4. Emergency Support

Certain services like banking, telecom, and healthcare must provide 24/7 customer care numbers to handle emergencies. A quick response in critical situations can be vital.

Key Features of Good Customer Care Services

  • 24/7 availability: Especially important for essential services.

  • Multilingual support: Helps businesses cater to a wider customer base.

  • IVR (Interactive Voice Response) systems: Help direct calls to the right department.

  • Call-back options: For when call volumes are high, showing respect for the customer’s time.

  • Skilled and empathetic agents: Trained staff ensure the customer feels heard and respected.

The Evolution of Customer Support

While traditional phone support is still important, many companies now offer multi-channel support through live chat, email, social media, and AI-powered chatbots. However, the customer care number remains the cornerstone of personalized support.

How to Find the Right Customer Care Number

Always ensure you are contacting the official customer care number. Fake numbers are sometimes shared online by scammers. To avoid this:

  • Visit the company’s official website.

  • Check the official mobile app.

  • Look for numbers listed on product packaging or billing statements.

  • Avoid numbers shared through unverified forums or third-party websites.

Conclusion

The customer care number continues to be a critical bridge between businesses and their customers. It reflects a company’s commitment to service and responsiveness. In a digital age where automated systems dominate, the human connection that a phone call offers remains irreplaceable.

Businesses that invest in robust and responsive customer support lines not only solve problems—they also win customer hearts.

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